Avis sur Hampton Inn Miami Beach - Mid Beach, FL
Hampton Inn Miami Beach - Mid Beach, FL
4000 Collins Ave, Miami Beach, FL
Avis
8,6
Excellent
8,8/10
Propreté
9,0/10
Personnel et service
8,4/10
Équipements
8,6/10
Infrastructures et conditions de l’hébergement
8,6/10
Écoresponsabilité
Avis
10 avr. 2024
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 1 mai 2024
Danielle, thank you for your rating. Without any specific comments, it's tricky for us to identify what we can do to combine all your needs into a more exceptional experience. Should you wish to provide some more details, we'd love to hear from you. We hope you consider staying with us again in the future so we can strive to fully meet your expectations.
10/10 Excellent
Helene
25 mars 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Helene
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 27 mars 2024
Helene, it's always a delight to hear from our guests, especially when they've had such a positive experience. Thank you for choosing Hampton Inn Miami Beach - Mid Beach and for sharing your high rating on Expedia. We eagerly anticipate your next visit.
4/10 Médiocre
Michael
Voyage en couple
6 févr. 2024
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Michael
Séjour de 2 nuits en février 2024
Réponse de Customer Service le 8 févr. 2024
Michael, nous sommes désolés d'apprendre que votre récent séjour n'a pas répondu aux mêmes attentes que votre précédente visite. Nous comprenons que vous ayez été insatisfait de la taille de la chambre, du linge de lit, des services de nettoyage et du bruit pendant votre séjour. Sachez que nous nous efforçons continuellement de fournir un hébergement confortable et un environnement paisible à nos clients. Nous reconnaissons vos préoccupations et utiliserons certainement vos commentaires pour apporter les améliorations nécessaires. Nous apprécions votre compréhension et espérons avoir l’opportunité de mieux vous servir à l’avenir.
10/10 Excellent
Danielle
30 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Danielle
Séjour de 7 nuits en mai 2023
Réponse de Customer Service le 30 mai 2023
Merci pour la bonne note, Danielle!Nous travaillons toujours très dur pour offrir des expériences de haute qualité à tous nos clients. Nous apprécions que vous ayez apprécié notre propreté, notre personnel amical, notre emplacement privilégié et nos délicieuses options de restauration, mais nous sommes déçus d'apprendre que nous aurions pu faire plus pour vous. Nous partagerons vos commentaires avec notre équipe à l'avenir.Nous sommes impatients de partager une expérience encore meilleure avec vous bientôt!
10/10 Excellent
Samuel
28 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Samuel
Séjour de 7 nuits en mai 2023
Réponse de Customer Service le 30 mai 2023
Thanks for the amazing rating, Samuel!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Hampton Inn Miami Beach - Mid Beach!
10/10 Excellent
Michael
Voyage en couple
1 févr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Michael
Séjour de 3 nuits en janvier 2023
Réponse de Customer Service le 2 févr. 2023
Merci de partager vos commentaires avec nous, Michael !C'est fantastique de voir à quel point vous avez apprécié votre récent séjour au Hampton Inn Miami Beach - Mid Beach et que vous avez adoré notre emplacement idéal, nos chambres propres et notre personnel aimable ! Nous nous efforçons d'offrir à nos clients un environnement très confortable et moderne. Nous sommes impatients de vous accueillir à nouveau, dans un proche avenir pour une autre expérience exceptionnelle.Merci encore d'avoir pris le temps de partager vos commentaires.
8/10 Bien
Thomas
Voyage en famille avec de jeunes enfants, Voyage en famille
21 août 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Thomas
Séjour de 2 nuits en août 2022
Réponse de Customer Service le 22 août 2022
Merci pour la note de 4 étoiles, Thomas!C'est génial que votre séjour au Hampton Inn Miami Beach - Mid Beach ait été si agréable ! Nous visons l'excellence, nous espérons donc vous accueillir à nouveau bientôt pour une expérience encore meilleure.Merci encore pour les commentaires !
10/10 Excellent
Aleksandar
Voyage en famille
28 juin 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Aleksandar
Séjour de 6 nuits en juin 2022
Réponse de GM le 1 juil. 2022
Dear Aleksandar,
Thank you for staying with us for taking the time to review our hotel.
We are so glad to know that you had a good experience, found the hotel clean and nice staff.
I do apologize for the missing sunglasses.
I talked to LAZ Parking in reference to these issues and they are looking into it.
I do hope that you will return and stay with us again.
Sincerely,
10/10 Excellent
Marie Josee
Voyage en famille
2 juin 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Marie Josee
Séjour de 1 nuit en mai 2022
Réponse de GM le 20 juin 2022
Hi Marie Josee,
Thank you for staying with us and for taking the time to give us a review.
I do hope that you will visit us again on your next trip to Miami Beach.
Sincerely,
8/10 Bien
Christine
Voyage en famille
24 avr. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Christine
Séjour de 4 nuits en avril 2022
Réponse de GM le 21 mai 2022
Dear Christine,
Thank you for staying with us and for taking the time to review our hotel.
I was pleased to know that you scored the hotel 4/5.
Again, thank you for staying with us and hope that you will visit us again soon.
10/10 Excellent
Marie-Denise
28 févr. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Marie-Denise
Séjour de 4 nuits en février 2022
8/10 Bien
Manon
15 nov. 2021
Les points forts : Personnel et service
Manon
Séjour de 2 nuits en novembre 2021
Réponse de GM le 17 nov. 2021
Dear Manon,
Thank you for taking the time to review our hotel and for staying with us.
We are so happy that you liked our hotel, parking and a/c unit. Hope that you will visit us again in the near future.
Sincerely,
10/10 Excellent
farag
25 mai 2024
Les points forts : Équipements et infrastructures et conditions de l’hébergement
farag
Séjour de 5 nuits en mai 2024
10/10 Excellent
Cristian Enrique
24 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Cristian Enrique
Séjour de 5 nuits en mai 2024
10/10 Excellent
Jerry
Voyage en famille
22 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jerry
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 24 mai 2024
Jerry,Thank you for choosing Hampton Inn Miami Beach - Mid Beach for your stay. We're delighted to hear our location was convenient for your event. We look forward to welcoming you back on your next visit to Miami!
8/10 Bien
Ecaterinodar
Voyage en groupe
22 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ecaterinodar
Séjour de 4 nuits en mai 2024
Réponse de Customer Service le 24 mai 2024
Thank you for your wonderful review. The team at Hampton Inn Miami Beach - Mid Beach is delighted you had a comfortable and enjoyable stay. We are excited to welcome you back in the future!
10/10 Excellent
Rachael Lynette
Voyage en couple
22 mai 2024
Rachael Lynette
Séjour de 3 nuits en mai 2024
Réponse de Customer Service le 24 mai 2024
Rachael, thank you for choosing Hampton Inn Miami Beach - Mid Beach! We appreciate your feedback about parking costs and will ensure this information is clearer for future guests. We're glad you enjoyed your stay and hope to welcome you back soon.
6/10 Satisfaisant
Subin
Voyage en groupe
21 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Subin
Séjour de 3 nuits en mai 2024
Réponse de Customer Service le 23 mai 2024
Subin,It is wonderful to hear that you found our team members to be friendly and polite. Your feedback regarding the valet parking is important to us, and we appreciate your perspective. We hope overall your stay was enjoyable and that you consider visiting us again in the future.
10/10 Excellent
Ryan
Voyage en couple
20 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ryan
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 22 mai 2024
Ryan, thank you for your wonderful review! The team at Hampton Inn Miami Beach - Mid Beach is delighted to hear that you enjoyed the convenient early check-in, proximity to the beach, and the clean pool and rooms. We're glad the 24-hour front desk made your stay even more convenient. We're looking forward to welcoming you back!
10/10 Excellent
Vince
20 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Vince
Séjour de 2 nuits en mai 2024
Réponse de Customer Service le 22 mai 2024
Vince, thank you for your stellar review of the Hampton Inn Miami Beach - Mid Beach! The team is delighted to know that your experience was excellent. We look forward to welcoming you back for another wonderful stay!
10/10 Excellent
Mirreah
Voyage en famille
19 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mirreah
Séjour de 3 nuits en mai 2024
Réponse de Customer Service le 21 mai 2024
Mirreah, the team at Hampton Inn Miami Beach - Mid Beach is delighted you had a great time! We look forward to welcoming you back soon.
8/10 Bien
Einnor
19 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Einnor
Séjour de 3 nuits en mai 2024
Réponse de Customer Service le 21 mai 2024
Einnor, thank you for your positive rating of the Hampton Inn Miami Beach - Mid Beach. We're pleased to know you had a great stay. We're looking forward to welcoming you back soon!
10/10 Excellent
Emilyann
Voyage en couple
17 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Emilyann
Séjour de 4 nuits en mai 2024
Réponse de Customer Service le 18 mai 2024
Emilyann, thank you for your kind words about Hampton Inn Miami Beach - Mid Beach! The team is thrilled to know you enjoyed the friendly service and spotless bathroom. We’re glad to hear you appreciated the quality of the toiletries as well. We’re looking forward to welcoming you back!
10/10 Excellent
Pauliana Jeanne
Voyage en couple
15 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pauliana Jeanne
Séjour de 3 nuits en avril 2024
Réponse de Customer Service le 17 mai 2024
Pauliana, thank you for your wonderful feedback! The team at Hampton Inn Miami Beach - Mid Beach is delighted to know you enjoyed our prime location, right across the street from the beach. We're looking forward to welcoming you back for another fantastic stay!
10/10 Excellent
Robert
Voyage en famille
15 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Robert
Séjour de 3 nuits en mai 2024
Réponse de Customer Service le 16 mai 2024
Robert, thank you for sharing your experience at Hampton Inn Miami Beach - Mid Beach. It is fantastic to hear that you enjoyed our convenient location near the beach and restaurants. We hope to welcome you back soon!
8/10 Bien
OGANES, North Hollywood
15 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
OGANES
Séjour de 3 nuits en mai 2024
Réponse de Customer Service le 17 mai 2024
OGANES, thank you for choosing Hampton Inn Miami Beach - Mid Beach. We appreciate your feedback and are glad to see you had a positive experience. We're looking forward to welcoming you back in the future!
10/10 Excellent
Li
14 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Li
Séjour de 2 nuits en mai 2024
Réponse de Customer Service le 15 mai 2024
Li, it's fantastic to learn you had an excellent stay at Hampton Inn Miami Beach - Mid Beach! We strive to provide a memorable experience for our guests and it's heartening to hear we succeeded for you. We look forward to welcoming you back, providing another excellent stay in the future.
6/10 Satisfaisant
Angela
Voyage en couple
13 mai 2024
Angela
Séjour de 5 nuits en mai 2024
Réponse de Customer Service le 15 mai 2024
Angela, it's disappointing to hear about the problems you faced in your room. We understand that having accessible communication and regular room maintenance is crucial for a comfortable stay. We're sorry this wasn't the case and that you experienced issues with your telephone and restocking of supplies. We certainly aim for far smoother guest experiences and we'll be taking these matters into thoughtful consideration for improvement. We're glad, however, that you enjoyed our pool and breakfast service. Thanks for providing this feedback as every comment is invaluable for future improvements.
8/10 Bien
Camille
Voyage en famille
13 mai 2024
Les points forts : Personnel et service
Camille
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 14 mai 2024
Camille, it's regrettable to hear that the parking arrangments did not meet your expectations. At Hampton Inn Miami Beach - Mid Beach, we strive to ensure all aspects of our guests' stay are enjoyable, which includes the ease of parking. We appreciate your feedback and will use it to evaluate improvements. We hope you choose to stay with us again in the future to experience positive changes.
8/10 Bien
Ahmed, Baghdad
13 mai 2024
Les points forts : Propreté et personnel et service
Ahmed
Séjour de 2 nuits en mai 2024
Réponse de Customer Service le 14 mai 2024
Ahmed, your brief review is appreciated. We're always aiming to exceed guest expectations at Hampton Inn Miami Beach - Mid Beach. We're looking forward to welcoming you back soon to provide you with an even better stay experience.
6/10 Satisfaisant
Morgan
Voyage en couple
12 mai 2024
Les points forts : Propreté et personnel et service
Morgan
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 14 mai 2024
Morgan, thank you for sharing your thoughts. It's good to hear that our team members were friendly and that you found comfort in your room. We're sorry for any difficulty you had with parking due to street work and for any delay you experienced with our valet service. Your comments have been noticed and will be useful in our ongoing efforts to improve our guests' experience. We hope that the close proximity to the beach added a bit of cheer to your stay. We hope to have the opportunity to serve you better in the future.
6/10 Satisfaisant
Haifeng
Voyage en couple
10 mai 2024
Haifeng
Séjour de 3 nuits en mai 2024
Réponse de Customer Service le 11 mai 2024
Haifeng, we appreciate your feedback. It seems you found your accommodations a bit confined and lacking appropriate ventilation. We always strive to provide our guests with comfortable rooms and your insight is important to us. Please consider us in the future as we're continuously seeking ways to enhance our guest experiences.
2/10 Horrible
Aryana
Voyage en famille
9 mai 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Aryana
Séjour de 4 nuits en mai 2024
Réponse de Customer Service le 10 mai 2024
Aryana, it's regrettable to read about the challenges you faced relating to housekeeping services during your stay. Our goal is to always provide an immaculate and comfortable space for our guests, and it appears we missed meeting that objective in your case. We will be addressing this issue with our team members to enhance our services. Your feedback is sincerely appreciated.
8/10 Bien
Scott
8 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Scott
Séjour de 4 nuits en avril 2024
Réponse de Customer Service le 10 mai 2024
Scott, thank you for sharing your experience at Hampton Inn Miami Beach - Mid Beach. We appreciate that you found your stay valuable. We understand finding dining options can enhance a trip. Next time, our team members would be more than happy to recommend local restaurants that could meet your needs. We hope to welcome you back soon.
10/10 Excellent
Cynthia
8 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Cynthia
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 10 mai 2024
Cynthia, thank you for choosing Hampton Inn Miami Beach - Mid Beach for your stay. We are thrilled to learn your experience was exceptional, judging from your rating. Trust that you had a magnificent time in Miami, and we eagerly anticipate your return for another fantastic stay.
10/10 Excellent
Susan, Hillsbororugh
Voyage en couple
7 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Susan
Séjour de 2 nuits en mai 2024
Réponse de Customer Service le 8 mai 2024
Susan, it's delightful to hear you had such a positive experience at Hampton Inn Miami Beach - Mid Beach. Your praises for Eric and our other team members at the front desk are highly appreciated. It's great to know you enjoyed the amenities like the coffee station, breakfast, and our clean rooms with quality toiletries. We're thrilled to know you plan on returning and we look forward to welcoming you back for another enjoyable stay.
10/10 Excellent
Kristin A
6 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kristin A
Séjour de 3 nuits en mai 2024
Réponse de Customer Service le 8 mai 2024
Kristin, we're delighted to hear about your positive experience at Hampton Inn Miami Beach - Mid Beach. Our team members' friendliness and helpfulness are always essential to creating an enjoyable stay, and we're happy to know they made a difference. It's wonderful to hear that our convenient location, with easy access to good food and essentials, added value to your visit. We're looking forward to welcoming you back in the future.
8/10 Bien
Jennifer
6 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jennifer
Séjour de 2 nuits en mai 2024
Réponse de Customer Service le 8 mai 2024
Jennifer, thank you for choosing Hampton Inn Miami Beach - Mid Beach. Your positive score delight us and we hope your experience was memorable. We sincerely look forward to your future visits!
8/10 Bien
Parti
4 mai 2024
Parti
Séjour de 5 nuits en avril 2024
10/10 Excellent
Nary
Voyage en famille
4 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nary
Séjour de 3 nuits en mai 2024
Réponse de Customer Service le 5 mai 2024
Nary, thank you for sharing your recent stay at Hampton Inn Miami Beach - Mid Beach. We're delighted to know that our facilities and team members met your expectations. Although the surrounding area is undergoing improvement works, we believe this will enhance the overall guest experience in the future. We appreciated your understanding, and we can't wait to welcome you back.
10/10 Excellent
Rodney
Voyage en couple
3 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rodney
Séjour de 4 nuits en avril 2024
Réponse de Customer Service le 5 mai 2024
Rodney, your kind words about the quality service and dining at Hampton Inn Miami Beach - Mid Beach are greatly appreciated. Our team members are dedicated to providing top-tier service for an enjoyable stay. We're glad you had such a delightful experience and hope to have the pleasure of serving you again soon.
10/10 Excellent
Jeetendra Haribhai, Cresco
Voyage en couple
3 mai 2024
Les points forts : Infrastructures et conditions de l’hébergement
Jeetendra Haribhai
Séjour de 5 nuits en avril 2024
Réponse de Customer Service le 5 mai 2024
Jeetendra, thank you for appreciating the prime location, hygiene, and service of Hampton Inn Miami Beach - Mid Beach. We're thrilled to know that our complimentary trolley service and delightful breakfast added value to your stay. We look forward to hosting you again in the future.
10/10 Excellent
Marianne, Chelsea
Voyage en couple
3 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Marianne
Séjour de 3 nuits en avril 2024
Réponse de Customer Service le 5 mai 2024
Marianne, it's always a pleasure to hear our guests truly enjoyed their stay at Hampton Inn Miami Beach - Mid Beach. We're thrilled you appreciated the conducive location and the dedicated service provided by our team members. Your satisfaction is our number one priority, and it seems we met that mark with you. We can't wait for your next visit. Safe travels until then!
10/10 Excellent
Anne Mary
3 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Anne Mary
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 4 mai 2024
Anne, thank you for your kind words. It's wonderful to hear that you had an amazing experience at Hampton Inn Miami Beach - Mid Beach. We hope you choose us again in the future for another delightful stay.
10/10 Excellent
Julia
Voyage en famille
2 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Julia
Séjour de 3 nuits en avril 2024
Réponse de Customer Service le 3 mai 2024
Julia, it's wonderful to hear that you enjoyed your stay at the Hampton Inn Miami Beach - Mid Beach. We're thrilled to have added to your positive travel experience. We eagerly await your return in the future.
10/10 Excellent
Julia, Brewster
1 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Julia
Séjour de 3 nuits en avril 2024
Réponse de Customer Service le 4 mai 2024
Julia, thank you for choosing to stay at Hampton Inn Miami Beach - Mid Beach. It's delightful to know you had a stellar experience. We're thrilled to have lived up to your expectations and deeply grateful for the excellent rating. We look forward to welcoming you back in the future, providing the same high-quality experience you've come to expect.
10/10 Excellent
Jose
Voyage en famille
1 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jose
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 2 mai 2024
Jose, it's wonderful to hear you found Hampton Inn Miami Beach - Mid Beach to meet your expectations in cleanliness and safety. We strive to provide a welcoming environment for our guests and your positive feedback is most appreciated. Looking forward to your next visit with us!
8/10 Bien
Julie
Voyage en famille
30 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Julie
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 2 mai 2024
Julie, thank you for your kind words about the team members and breakfast at Hampton Inn Miami Beach - Mid Beach. We're thrilled to hear that our empanadas hit the spot! However, we understand the parking situation can be tricky in our busy location. Rest assured, we continue to seek ways to provide the best possible options for our valued guests. We're eager to be your hotel of choice during future visits to Miami Beach.
8/10 Bien
Calisha
30 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Calisha
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 1 mai 2024
Calisha, it's great to hear you appreciated Eric's kindness at Hampton Inn Miami Beach - Mid Beach. We regret any inconvenience caused by the lively atmosphere in your room area. We hope to serve you better in future visits. Thank you for your feedback.
8/10 Bien
Michelle
Voyage en famille avec de jeunes enfants
29 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Michelle
Séjour de 3 nuits en avril 2024
Réponse de Customer Service le 30 avr. 2024
Michelle, it's wonderful to hear that you found Hampton Inn Miami Beach - Mid Beach to be a superb accommodation on Collins Ave. We strive to provide a fantastic guest experience and are pleased to learn that we hit the mark during your stay. Looking forward to your next visit.