Avis sur ibis Styles Medan Pattimura
ibis Styles Medan Pattimura
Jalan Pattimura No 442 Kelurah, Medan
Avis
8,6
Excellent
8,6/10
Propreté
8,6/10
Personnel et service
8,4/10
Équipements
8,6/10
Infrastructures et conditions de l’hébergement
7,6/10
Écoresponsabilité
Avis
Voyage d’affaires, Voyage en couple
27 nov. 2019
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service et équipements
Séjour de 2 nuits en juin 2019
Réponse de GM le 14 déc. 2019
Dear Ms Marie-Soleil,
Horas!
We very much appreciate for the time to tell us about your experience at the ibis Styles Medan Pattimura.
We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies.
At Ibis Styles Medan Pattimura, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you soon.
Sincerely,
Insan M Fachrudin
General Manager
8/10 Bien
Denise
6 févr. 2019
Les points forts : Propreté, personnel et service, confort de la chambre
Denise
Séjour de 1 nuit en janvier 2019
Réponse de GM le 15 févr. 2019
Dear Denise,
Horas!
We very much appreciate your sharing regarding your stay experience in ibis Styles Medan Pattimura.
It is delightful to know that our facilities and service has made your stay enjoyable.
Your review will be shared with our team to ensure our standard of service is set in high level.
We look forward to welcome you and family back to our hotel in the nearest future.
Warmest Regards,
Retno Poernomo
General Manager
8/10 Bien
John
10 déc. 2023
John
Séjour de 5 nuits en novembre 2023
Réponse de Insan M Fachrudin - GM le 27 déc. 2023
Dear Mr John,Horas!We very much appreciate your sharing regarding your stay experience at the ibis Styles Medan Pattimura.It is a great pleasure to know that you had a wonderful stay.We will share your review with our team. We are sure that this kind review will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you for sharing your experience and we are looking forward to welcome you and family back to ibis Styles Medan Pattimura for another amazing journey.Sincerely,Insan M FachrudinGeneral Manager
8/10 Bien
CARLETON
Voyage en couple
17 nov. 2023
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Propreté
CARLETON
Séjour de 1 nuit en novembre 2023
Réponse de Insan M Fachrudin - GM le 2 déc. 2023
Dear Guest,Horas!We very much appreciate your sharing regarding your stay experience at the ibis Styles Medan Pattimura.It is a great pleasure to know that you had a wonderful stay.We will share your review with our team. We are sure that this kind review will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you for sharing your experience and we are looking forward to welcome you and family back to ibis Styles Medan Pattimura for another amazing journey.Sincerely,Insan M FachrudinGeneral Manager
6/10 Satisfaisant
ALI
Voyage en famille
8 mai 2023
ALI
Séjour de 5 nuits en avril 2023
Réponse de Insan M Fachrudin - GM le 21 mai 2023
Dear Mr Ali,Greeting from Medan.We are absolutely delighted that you enjoyed your experience at ibis Styles Medan Pattimura and found your stay with us valuable. In ibis Styles Medan Pattimura, guest satisfaction has always become our priority. Thank you very much for sharing your experience. Appreciate your time to providing us this review of your experience and for highlighting the areas that made your stay enjoyable. We are also looking forward to welcome you back for another great stay with us Kind Regards,Insan M FachrudinGeneral Manager
4/10 Médiocre
Ainna
Voyage en couple
8 mai 2023
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Ainna
Séjour de 2 nuits en mai 2023
Réponse de Insan M Fachrudin - GM le 21 mai 2023
Dear Ms Ainna,Horas!Thank you for taking the time to share your feedback. While we wish you had a better experience, it is input like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience and it's apparent in this case that we fell short. IIf you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.See you again Ms AinnaKind Regards,Insan M FachrudinGeneral Manager
10/10 Excellent
Dillon
4 avr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
amazing stay
Dillon
Séjour de 1 nuit en mars 2023
Réponse de Insan M Fachrudin - GM le 8 avr. 2023
Dear Mr Dillon,We are absolutely delighted that you enjoyed your experience at ibis Styles Medan Pattimura and found your stay with us valuable. In ibis Styles Medan Pattimura, guest satisfaction has always become our priority. Thank you very much for sharing your experience. Appreciate your time to providing us this review of your experience and for highlighting the areas that made your stay enjoyable. We are also looking forward to welcome you back for another great stay with us Kind Regards,Insan M FachrudinGeneral Manager
10/10 Excellent
Voyageur vérifié
Voyage en famille
18 sept. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en septembre 2022
8/10 Bien
sariati
18 nov. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
sariati
Séjour de 1 nuit en octobre 2021
6/10 Satisfaisant
Alvin
30 oct. 2021
Alvin
Séjour de 4 nuits en octobre 2021
10/10 Excellent
Muhamad Jeri
Voyage d’affaires
16 déc. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Muhamad Jeri
Séjour de 2 nuits en décembre 2020
8/10 Bien
Voyageur vérifié
Voyage en groupe
2 mars 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
nice
Voyageur vérifié
Séjour de 3 nuits en février 2020
Réponse de GM le 7 mars 2020
Dear Valued Guest,
Horas!
We highly appreciate the best rating score you gave for ibis Styles Medan Pattimura.
We are delighted to know that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.
We are looking forward to welcoming you and family back for another wonderful experience.
See you soon!
Kind Regards,
Insan M Fachrudin
General Manager
8/10 Bien
Suresh
Voyage en groupe
17 déc. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Suresh
Séjour de 4 nuits en décembre 2019
Réponse de gm le 21 déc. 2019
Dear Mr Suresh,
Horas!
We appreciate very much your sharing regarding your stay experience in ibis Styles Medan Pattimura. We are delightful to know that our facilities and services has made your stay wonderful.
However, we regret to know that you had less perfect breakfast experience. Therefore, we would like to express our sincere apology. Your review will be shared with out hotel team to make sure that we always keep our service standard on high level.
We are looking forward to welcome you and family back for another great experience
Kind Regards,
Insan M Fachrudin
General Manager
10/10 Excellent
tan
13 nov. 2019
tan
Séjour de 3 nuits en novembre 2019
10/10 Excellent
Voyageur vérifié
8 sept. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en septembre 2019
Réponse de GM le 8 sept. 2019
Dear Valued Guest,
Horas!
We greatly appreciate the review you have given ibis Styles Medan Pattimura.
It is delightful to know that our facilities and services have met your expectations, making it a pleasant experience for you while you are with us.
This review will be our source of motivation to continue to improve our service for the satisfaction of ibis Styles Medan Pattimura guests.
We look forward to welcoming you and your family back for a more pleasant experience in the near future.
Warm regards,
Retno Poernomo
General Manager
8/10 Bien
Voyageur vérifié
27 juil. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 5 nuits en juillet 2019
Réponse de GM le 6 août 2019
Tamu yang terhormat,
Salam hangat dari ibis Styles Medan Pattimura.
Kami sangat berterima kasih atas ulasan yang Anda bagikan mengenai masa tinggal Anda bersama kami.
Kami mohon maaf apabila fasilitas kami kurang membantu kenyamanan Anda beristirahat.
Ulasan Anda akan kami sampaikan ke departement terkait untuk memastikan kenyamanan semua tamu tamu kami tetap terjaga.
Kami menantikan kunjungan Anda dan keluarga kembali ke hotel kami untuk pengalaman yang lebih menyenangkan.
Hormat kami,
Retno Poernomo
General Manager
10/10 Excellent
Voyageur vérifié
Voyage en couple
26 juil. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en juillet 2019
Réponse de GM le 27 juil. 2019
Dear Valued Guest,
Horas!
We highly appreciate your sharing regarding your stay experience in ibis Styles Medan Pattimura. It is delightful to know that our room facility has met your expectation. However, we regret to find out that our elevator facility has made your stay experience less perfect. Our team is working on fixing the problem. We believe that it will operating perfectly soon.
We thank you so much for your kind review. We believe that your review will be a great source of motivation of keeping up our guests satisfactions.
We are looking forward to welcoming you and family back to ibis Styles Medan Pattimura.
See you soon.
Kind Regards,
Retno Poernomo
General Manager
10/10 Excellent
Marion
18 juil. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Marion
Séjour de 1 nuit en juillet 2019
Réponse de GM le 27 juil. 2019
Dear Marion,
Horas!
We appreciate the best score you give to ibis Styles Medan Pattimura regarding your stay experience in our hotel. We are delighted to learn that you had a comfortable and enjoyable stay. We are then glad that you experience the service level that we aspire to deliver to all of our guests.
Thank you for your support to us. We would definitely love to host you back again and we will ensure everything is perfect and memorable. See you soon again.
Kind Regards,
Retno Poernomo
General Manager
8/10 Bien
Lian Gim
3 juil. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lian Gim
Séjour de 1 nuit en juillet 2019
Réponse de GM le 27 juil. 2019
Dear Mr Lian Gim,
Horas!
We really appreciate the best review you gave for ibis Styles Medan Pattimura.
It's nice to know that our facilities and services have met your expectations, making it a pleasant experience for you while you are with us.
Your review will be a source of motivation for us to continue to improve our services for the satisfaction of the guests of ibis Styles Medan Pattimura.
We look forward to welcoming you and your family back for a more enjoyable experience soon.
Warm regards,
Retno Poernomo
General Manager
8/10 Bien
Azri
Voyage en famille avec de jeunes enfants
25 juin 2019
Les points forts : Propreté, personnel et service, équipements
Les points faibles : Infrastructures et conditions de l’hébergement
Azri
Séjour de 2 nuits en juin 2019
Réponse de GM le 27 juin 2019
Dear Bapak Azri, Horas! Thank you for taking time to share your staying experience in ibis Styles Medan Pattimura. It is very delightful to know that you love our spacious room in this review and our cleanliness has met your expectation. However, we do apologize for the inconvenience that occurred regarding our elevator was not working properly. We take note for all of your positive inputs and thank you for giving us such a good feedback. We will share your comment with our team and we are sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience and we hope your next visit will be more enjoyable than your previous one. we wish an opportunity to welcome you back in the nearest future. see you soon Mr Azri
Best Regards
Retno Poernomo
General Manager
10/10 Excellent
Voyageur vérifié
2 mai 2019
Voyageur vérifié
Séjour de 1 nuit en avril 2019
Réponse de GM le 4 mai 2019
Dear Valued Guest,
Horas!
Thank you for taking time to share your staying experience in ibis Styles Medan Pattimura. It is very delightful to know that our facilities and services has up with your expectations. At Ibis Styles Medan Pattimura, we strive to provide a superior service experience for every customer. We look forward to welcoming you and family back to our hotel in the nearest future.
See you soon.
Warmest Regards,
Retno Poernomo
General Manager
8/10 Bien
Matt
Voyage en couple
23 avr. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Matt
Séjour de 4 nuits en avril 2019
Réponse de GM le 24 avr. 2019
Dear Matt,
Horas!
With great appreciation, we thank you very much for your kind sharing regarding your stay experience in ibis Styles Medan Pattimura.
It is delightful to know that you had a pleasant stay with us. However, we regret to know that our language barrier has made your stay less perfect.
It is our hope to still have the chance to welcome you and family back for another amazing journey.
Warmest Regards,
Retno Poernomo
General Manager
10/10 Excellent
Voyageur vérifié
20 avr. 2019
Voyageur vérifié
Séjour de 1 nuit en avril 2019
Réponse de GM le 22 avr. 2019
Dear Valued Guest,
Horas!
Thank you for taking time to share your staying experience in ibis Styles Medan Pattimura. It is very delightful to know that our facilities and services has up with your expectations. At Ibis Styles Medan Pattimura, we strive to provide a superior service experience for every customer.
We look forward to welcoming you and family back to our hotel in the nearest future.
See you soon.
Warmest Regards,
Retno Poernomo
General Manager
10/10 Excellent
Voyageur vérifié
Voyage d’affaires, Voyage en couple
13 avr. 2019
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en avril 2019
Réponse de GM le 16 avr. 2019
Dear Valued Guest,
Horas!
We really appreciate your kind review regarding your stay experience in ibis Styles Medan Pattimura. It is delightful to know that our service and facilities has met your expectations.
Your generous review will be a great source of motivation for us to ensure that we deliver best service for all our guest at all time.
We would like to welcome you and family back for another amazing experience.
See you soon!
Kind Regards,
Retno Poernomo
General Manager
10/10 Excellent
Tjahya
Voyage d’affaires
12 avr. 2019
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Tjahya
Séjour de 2 nuits en avril 2019
Réponse de GM le 4 mai 2019
Dear Bapak Thahya,
Horas!
Terima kasih telah memberikan waktu Anda untuk memberi tahu kami mengenai pengalaman Anda di ibis Styles Medan Pattimura. Kami menyesal bahwa Anda mengalami hal yang tidak memenuhi harapan Anda; perkenankan kami menyampaikan permohonan maaf kami setulusnya.
Di Ibis Styles, kami berusaha memberikan layanan yang lebih baik kepada setiap tamu; oleh karena itu, umpan balik Anda sangat penting bagi kami. Kami yakinkan Anda bahwa kami telah mengambil tindakan untuk mengatasi dan mencegah berulangnya masalah di masa depan.
Kami berterima kasih atas kesediaan Anda membagi keprihatinan Anda kepada kami dan kami berharap agar Anda memberi kami kesempatan untuk melayani Anda lebih baik dalam waktu dekat.
Hormat Kami,
Retno Poernomo
General Manager
10/10 Excellent
Voyageur vérifié
24 mars 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 8 nuits en mars 2019
Réponse de GM le 25 mars 2019
Dear Valued Guest,
Horas! With great appreciation, we thank you so much for sharing your stay experience in the ibis Styles Medan Pattimura. It is very delightful to know that you fond of our room facilities and services.
However, your constructive feedback is very important to make us better. At Ibis Styles Medan Pattimura, we strive to provide a superior service experience for every customer.
We look forward to welcoming you and family to our hotel again if the travel brings you back to Medan in the nearest future. See you soon!
Kind Regards,
Retno Poernomo
General Manager
10/10 Excellent
Lea
25 févr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent hotel and excellent staff
Lea
Séjour de 5 nuits en janvier 2019
Réponse de GM le 6 mars 2019
Dear Mr/s Swenson,
Horas!
We are absolutely delighted that you enjoyed your experience at ibis Styles Medan Pattimura. Our staffs are working hard each day to provide the very best service and I would like to thank you for highlighting their work. Your review is a source of motivation for our team and I will look forward to sharing it.
We find it so amazing that you enjoy your exploration in North Sumatera.
Appreciate your time to providing us this review of your experience and for highlighting the areas that made your stay enjoyable. We are also looking forward to welcome you back for another great stay with us.
Warmest Regards,
Retno Poernomo
General Manager
8/10 Bien
rizal
7 févr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
kamarnya nyaman
rizal
Séjour de 3 nuits en janvier 2019
Réponse de GM le 15 févr. 2019
Dear Bapak Rizal,
Horas!
Kami sangat berterima kasih atas kesediaan Anda dalam membagikan ulasan mengenai pengalaman menginap Anda di ibis Styles Medan Pattimura.
Sangat menyenangkan mengetahui bahwa fasilitas dan pelayanan kami telah memenuhi harapan Anda.
Hal ini akan kami sampaikan kepada tim kami guna tetap menjaga kenyamanan seluruh tamu - tamu ibis Styles Medan Pattimura.
Kami sangat menantikan kunjungan Anda pada waktu yang tidak lama lagi.
Salam hangat,
Retno Poernomo
General Manager
10/10 Excellent
Helmy
5 févr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Helmy
Séjour de 2 nuits en février 2019
Réponse de GM le 15 févr. 2019
Dear Bapak Helmy,
Horas!
We really appreciate your sharing regarding your stay experience in ibis Styles Medan Pattimura.
It so delightful to know that you have a pleasant stay with our comfortable room.
Your review will be shared with our team to ensure we always keep our standard in high level.
We are looking forward to welcome you back at the nearest future.
Warmest Regards,
Retno Poernomo
General Manager
8/10 Bien
Voyageur vérifié
2 févr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Quite good
Voyageur vérifié
Séjour de 1 nuit en janvier 2019
Réponse de GM le 15 févr. 2019
Dear Valued Guest,
Horas!
We highly appreciate your sharing regarding your stay experience in ibis Styles Medan Pattimura.
It is delightful to know that our facilities and service has been up to your expectations.
We are looking forward to welcoming you and family back to our hotel in the nearest future.
Warm Regards.
Retno Poernomo
General Manager
4/10 Médiocre
Voyageur vérifié
24 janv. 2019
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Voyageur vérifié
Séjour de 1 nuit en janvier 2019
Réponse de GM le 15 févr. 2019
Dear Valued Guest,
Horas!
We very much appreciate your sharing regarding your stay experience in ibis Styles Medan Pattimura.
We regret to know that your stay did not match with your expectations.
We have taken some serious action to prevent this issue from future occurrence. Please let us express our sincere apology for your inconvenience.
We surely hope that we still have the chance to welcome you and family back to ibis Styles Medan Pattimura at the near future.
Warmest Regards,
Retno Poernomo
General Manager
10/10 Excellent
Voyageur vérifié
15 janv. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 3 nuits en janvier 2019
Réponse de GM le 16 janv. 2019
Dear Valued guest,
Horas!
We appreciate very much your sharing regarding your stay experience in the ibis Styles Medan Pattimura. It is delightful to know that our facilities and services has met your expectation.
We are looking forward to welcome you and family back for another enjoyable experience.
Warm Regards,
Retno Poernomo
General Manager
10/10 Excellent
Voyageur vérifié
12 janv. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en janvier 2019
Réponse de GM le 16 janv. 2019
Dear Valued guest,
Horas!
We appreciate very much your sharing regarding your stay experience in the ibis Styles Medan Pattimura. It is delightful to know that our facilities and services has met your expectation.
We are looking forward to welcome you and family back for another enjoyable experience.
Warm Regards,
Retno Poernomo
General Manager
8/10 Bien
Ahmad
2 janv. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ahmad
Séjour de 1 nuit en décembre 2018
Réponse de GM le 11 janv. 2019
Dear Mr Ahmad,
Horas!
We appreciate very much your kind effort in sharing us your stay experience in ibis Styles Medan Pattimura.
It is delightful to know that our facilities and services has met your expectation.
We look forward to welcoming you and family back at the soonest.
Kind Regards,
Retno Poernomo
General Manager
6/10 Satisfaisant
Michael
13 déc. 2018
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Michael
Séjour de 1 nuit en décembre 2018
Réponse de GM le 18 déc. 2018
Dear Mr Michael,
We very much appreciate your sharing regarding your stay experience in ibis Styles Medan Pattimura. It is very delightful to know that you fond of our room facilities.
However, we regret your dining experience at our restaurant which less than perfection. Please accept our sincere apology for inconvenience caused.
Your review will be shared with our hotel team to make sure this issue will not happen again in the future.
Once again, we thank you for sharing your concern and we hope we still have the chance to welcome you and family back to ibis Styles Medan Pattimura in nearest future.
Kind Regards,
Retno Poernomo
General Manager
2/10 Horrible
Voyageur vérifié
10 déc. 2018
Les points faibles : Propreté, personnel et service, confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en décembre 2018
Réponse de GM le 18 déc. 2018
Dear Valued Guest,
Horas!
We very much appreciate your sharing regarding your stay experience in ibis Styles.We are sorry that your experience did not match you expectations, please allow us to express our sincerest apologies.
At ibis Styles Medan Pattimura, we strive to provide excellent service for all our guests, therefore your feed back is very important to us.
Please rest assured that we are taking appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing concern and it is our hope that you will give us the opportunity to better serve you in the near future.
Kind Regards,
Retno Poernomo
General Manager
8/10 Bien
Nor Azmin
9 déc. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Penginapan yang mempersonakan
Nor Azmin
Séjour de 2 nuits en décembre 2018
Réponse de GM le 12 déc. 2018
Dear Mr Nor Azmin,
We appreciate very much your kind sharing on Expedia regarding your stay experience in ibis Styles Medan Pattimura. It is so delightful to know that our facilities and services has met your expectations.
Your review will be shared with our hotel team to ensure we deliver best service to all our guests.
We are looking forward to welcome you and family back to ibis Styles Medan Pattimura at nearest future.
Kind Regards,
Retno Poernomo
General Manager
8/10 Bien
Wendi
8 déc. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay
Wendi
Séjour de 2 nuits en octobre 2018
Réponse de GM le 9 déc. 2018
Dear Mr Wendi,
Horas!
With great appreciation we would like to thank you for your sharing regarding your stay in the ibis Styles Medan Pattimura. It is delightful to know that our facilities and services has been up to your expectations.Your review will be shared with our team to ensure we always strive to give our best service.
We look forward to welcoming you and family back to ibis Styles Medan Pattimura at nearest future.
Kind Regards,
Retno Poernomo
General Manager
6/10 Satisfaisant
Voyageur vérifié
9 nov. 2018
Voyageur vérifié
Séjour de 1 nuit en juillet 2018
Réponse de GM le 11 déc. 2018
Dear Bapak Vernon,
Kami sangat berterima kasih atas ulasan yang Bapak berikan mengenai masa tinggal Bapak di ibis Styles Medan Pattimura.
Sangat menyenangkan mengetahui bahwa fasilitas dan pelayanan kami telah memenuhi harapan Bapak.
Kami sangat menantikan kunjungan berikutnya di waktu yang tidak lama lagi.
Salam hangat,
Retno Poernomo
General Manager
10/10 Excellent
Suresh
16 oct. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel review
Suresh
Séjour de 3 nuits en octobre 2018
Réponse de GM le 18 oct. 2018
Dear Mr Suresh,
We appreciate so much your kind review regarding your stay in ibis Styles Medan Pattimura. We glad to know that our facility and service has met your expectations. However, we are sorry for the less item in room as part of our facilities.
We really hope that we still have the change to welcome you and family back to ibis Styles Medan Pattimura at the nearest future.
Kind Regard,
Retno Poernomo
General Manager
8/10 Bien
Sarjit
15 oct. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sarjit
Séjour de 3 nuits en octobre 2018
Réponse de GM le 18 oct. 2018
Dear Mr Sarjit,
Thank you very much for your kind sharing regarding your stay in ibis Styles Medan Pattimura. We regrets that your stay is less perfect. We really appreciate your input for our team, so that we can improve our facilities and service.
We would like to have another change to welcome you and family back to ibis Styles Medan Pattimura.
With kind Regards,
Retno Poernomo
General Manager
10/10 Excellent
Suresh
14 oct. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel review
Suresh
Séjour de 3 nuits en octobre 2018
Réponse de GM le 18 oct. 2018
Dear Mr Suresh,
Greeting....
Wtih great appreciation, we really thank you for your kind sharing regarding your stay in ibis Styles Medan Pattimura. We really happy to know that our facilities and services has made your journey more enjoyable. However, we really sorry for in room less facility.
It is our hope to be able to welcome you and family again to ibis Styles Medan Pattimura at the soonest.
Kind Regards,
Retno Poernomo
General Manager
10/10 Excellent
Steven Brian
12 oct. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
NICE HOTEL
Steven Brian
Séjour de 2 nuits en octobre 2018
Réponse de GM le 18 oct. 2018
Dear Mr Steven Brian,
Thank you so much for your sharing regarding your stay in ibis Styles Medan Pattimura. We glad that you really enjoy your stay with us. We will share your review to our hotel team to make sure that we keep the best service for all our guests.
We look forward to welcoming you again very soon.
Kind Regards,
Retno Poernomo
General Manager
10/10 Excellent
banhui
30 sept. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Relaxing
banhui
Séjour de 1 nuit en septembre 2018
Réponse de GM le 4 oct. 2018
Dear Valued Guest,
With great appreciation, we thank you so much for your kind review regarding your stay experience in ibis Styles Medan Pattimura. It is a great pleasure to know that our facilities and services has met your expectations.
We look forward to welcoming you and families back to our hotel very soon.
Kind regards,
Retno Poernomo
General Manager
8/10 Bien
Voyageur vérifié
7 sept. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en septembre 2018
Réponse de General Manager le 10 sept. 2018
Dear Valued Guest,
Thank you for giving time to give a good score to ibis Styles Medan Pattimura. Look forward to welcoming you back to our hotel in the nearest time.
Warm Regards,
Retno Poernomo
General Manager
6/10 Satisfaisant
Voyageur vérifié
2 sept. 2018
Les points forts : Personnel et service
Les points faibles : Confort de la chambre
Voyageur vérifié
Séjour de 5 nuits en août 2018
Réponse de GM le 6 sept. 2018
Dear Valued Guest,
We are so delightful for your sharing regarding your stay experience in ibis Styles Medan Pattimura.
It is really a great pleasure to know that our facilities and service has been up to your expectations.
The highlighted area that you shared has been notified by our concern.
Once again, we thank you for your kind review.
We looking forward to welcoming you back to ibis Styles Medan Pattimura
Kind Regards,
Retno Poernomo
General Manager
10/10 Excellent
em, Indonesia
27 août 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
em
Séjour de 2 nuits en août 2018
Réponse de GM le 6 sept. 2018
Dear Valued Guest,
We really appreciate your effort in sharing us your stay experience when in ibis Styles Medan Pattimura. We feel great to know that our facilities and services has met your expectations. We will share your review to our team as a motivation source of to serve our guests delightfully.
Sincerely,
Retno Poernomo
General Manager
10/10 Excellent
Jin, SG
6 août 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Comfortable and clean hotel in the heart of Medan
Jin
Séjour de 2 nuits en juillet 2018
Réponse de General Manager le 8 août 2018
Dear Valued Guest,
Thank you for taking time to sharing your experience stay during with ibis Styles Medan Pattimura, we are glad to know that you are happy to stay with us, and our facilities also services are meet your expectation. Hope your next visit will be happy same as previous.
Warm Regards,
Retno Poernomo
General Manager
10/10 Excellent
Voyageur vérifié
5 août 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en août 2018
Réponse de General Manager le 8 août 2018
Dear Valued Guest,
Thank you for the great review for ibis Styles Medan Pattimura, hope your next visit will be happy same like previous. Once again thank you for sharing.
Warm Regards,
Retno Poernomo
General Manager
10/10 Excellent
sivakumar, malaysia
29 juil. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice hotel and good stay
sivakumar
Séjour de 2 nuits en juillet 2018
Réponse de GM le 30 juil. 2018
Dear Mr Sivakumar,
Warmest greeting from ibis Styles Medan Pattimura.
Thank you for your effort for sharing us your stay experience when in our hotel. We feel great to know that our facilities and service has met your expectations. I will share this review to my team to make sure we always keep our service in high standard. We hope to welcome you back in near Future.
Regards,
Retno Poernomo - General Manager