Piscine extérieure (ouverte en saison), parasols de plage
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Avis sur Club Sema Suite Hotel

Club Sema Suite Hotel
Eski Datça Yolu 27, Marmaris, Mugla

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 73 avis sur 165." "
Note des voyageurs de 8 (Bien), d’après 50 avis sur 165." "
Note des voyageurs de 6 (Satisfaisant), d’après 20 avis sur 165." "
Note des voyageurs de 4 (Médiocre), d’après 10 avis sur 165." "
Note des voyageurs de 2 (Horrible), d’après 12 avis sur 165." "

8,2/10

Propreté

8,2/10

Personnel et service

7,2/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

4/10 Médiocre

Zehra

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Le service n’était pas à la hauteur du prix que j’ai payé, j’ai été plus que déçu. D’autant plus que le service de l’hôtel est inexistant. En effet, j’ai réservé une chambre suite coin cuisine vu sur la piscine avec petit déjeuner inclus. L’hôtel a des gros problèmes d’hygiène, notamment l’état du matelas qui était insalubre, des taches, je me suis faite piquée durant la nuit sûrement par des punaises de lit. La salle de bain était sale à mon arrivée, l’état de la douche abîmée, mal entretenu, porte de douche cassée, robinet rouillé. La chambre était très mal insonorisée, mal insolée au niveau des fenêtres, de la porte d’entrée. Ma chambre se situait au 3 ieme étage, pas d’ascenseur, personne pour m’aider avec mes bagages. La piscine est présente que accessoirement pour faire jolie. Le petit déjeuné est basique, il vaut mieux déjeuner à l’extérieur de l’hôtel. Cette hôtel ne vaut pas plus de 20€ la nuit.
Séjour de 10 nuits en septembre 2022

10/10 Excellent

Anyss

Séjour de 1 nuit en août 2022
Réponse de MANAGEMENT le 21 août 2022
THANK YOU

10/10 Excellent

Sarah

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 14 nuits en juillet 2022

2/10 Horrible

Marcellinus

Séjour de 12 nuits en avril 2024

10/10 Excellent

Sacit

Séjour de 1 nuit en janvier 2024

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023

10/10 Excellent

sharon

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Last minute 2 day getaway for baby shopping for my daughter (girl no.3) we stayed top floor large apartment also eith us my 10 & 6 yr old frand daughters. It was modern, clean and spacious. Although if you wanted to cook or have a drink there wasnt really anything to use but we ate out anyway. Breakfast was lovely and plenty. Staf were always around, nice and helpful. Very near to eveywhere. walking distance to the seafront where there are lots of shops, bars, restaurant's & parks. No car park if youre driving. I would definitely book here again. Happy New Year
Séjour de 2 nuits en décembre 2023

8/10 Bien

Abdullah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023

10/10 Excellent

nuri

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023

8/10 Bien

Rafael, Cancun

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023

6/10 Satisfaisant

Simon

Les points forts : Personnel et service
Les points faibles : Équipements
the staff were nice but nothig worked in hotel, i booked for the kitchenette but nothing worked
Séjour de 2 nuits en novembre 2023
Réponse de Club Sema Suite Hotel le 4 déc. 2023
DEAR GUEST, THANK YOU FOR YOUR COMMENT. WE INFORM ALL OUR SALES PARTNERS THAT OUR KITCHENS ARE CLOSED FOR USE. THANK YOU FOR YOUR UNDERSTANDING.

10/10 Excellent

David

Séjour de 1 nuit en novembre 2023

8/10 Bien

murat

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Club Sema Suite Hotel le 4 déc. 2023
DEAR GUEST, THANK YOU FOR YOUR COMMENT.

6/10 Satisfaisant

Mert

Les points faibles : Propreté et confort de la chambre
Séjour de 3 nuits en octobre 2023
Réponse de Club Sema Suite Hotel le 26 oct. 2023
Değerli misafirimiz, puan kırdığınız hususları detaylandırabilirseniz bir dahaki konaklamanız için gerekli aksiyonları alabiliriz. Değerlendirmeniz için teşekkür eder, yine bekleriz.

8/10 Bien

Mehmet

Preise Verhältnis ist in Ordnung
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Claude, Montreal

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice room and super clean. Very quiet. Friendly staff.
Séjour de 1 nuit en octobre 2023
Réponse de Club Sema Suite Hotel le 19 oct. 2023
Dear guest, we are very glad that you were satisfied with our hotel. We will be happy to host you again

8/10 Bien

Mustafa

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en octobre 2023
Réponse de Club Sema Suite Hotel le 18 oct. 2023
Değerlendirmeniz için teşekkür eder, yine bekleriz.

8/10 Bien

emrah

Séjour de 1 nuit en octobre 2023
Réponse de Club Sema Suite Hotel le 18 oct. 2023
Değerlendirmeniz için teşekkür eder, yine bekleriz.

8/10 Bien

james

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Had a good stay at club sema . Staff was very friendly . Food was fine and not too expensive . The only down side had no lifts and we were on the top floor which was 4 up . Location was brilliant to get to the bazars but they were a nightmare couldn’t get looking without hassle more than enough shops on the strip so wasn’t a problem . You can catch the dolmas round the corner from the hotel which took you to icemeler and up and down marmaris . Cheap aswell 20 lire for the marmaris one . And 25 lire to icemeler . Would stay again at this hotel . Cleaners everyday and towels and bedding changed every 3 days
Séjour de 13 nuits en septembre 2023
Réponse de Club Sema Suite Hotel le 28 oct. 2023
Dear guest, we are very glad that you were satisfied with our hotel. You have purchased a studio room type and our studio rooms are only on the top floor. Next time you come, you can send us a message in advance and request a room on the ground floor or 2nd floor. We will be happy to host you again.

10/10 Excellent

Aharon

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The place is realy nice and affordable and close to the center it is quiet at nights and the stuff gace us high speed solutions and great value for the money
Séjour de 2 nuits en octobre 2023
Réponse de Club Sema Suite Hotel le 7 oct. 2023
Dear guest, we are very glad that you were satisfied with our hotel. Thank you for your valuable comment, we look forward to seeing you again

10/10 Excellent

Anthony

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent hotel, location and friendly staff would recommend
Séjour de 1 nuit en septembre 2023
Réponse de Club Sema Suite Hotel le 30 sept. 2023
Dear guest, we are very glad that you were satisfied with our hotel, we hope you come again.

10/10 Excellent

Tolga

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Marmaris merkezde, plaja yürüyerek 8-10 dk mesafede sessiz, temiz bir otel. Bulunduğu bölgede çok sayıda restoran ve market bulunması konaklamayı kolaylaştırıyor. Personeli kibar ve yardımcı. Mutfağı güçlendirilebilir. Kahvaltı en basitinden otel kahvaltısı, gün içinde sundukları yemekler de vasat.
Séjour de 1 nuit en septembre 2023
Réponse de Club Sema Suite Hotel le 30 sept. 2023
Değerli misafirimiz, otelimizden genel olarak memnun kalmanıza sevindik. Geri bildirimlerimizi dikkate alacağımızdan şüpheniz olmasın. Tekrar görüşmek üzere.

10/10 Excellent

Samet

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de Club Sema Suite Hotel le 30 sept. 2023
Değerli misafirimiz, otelimizden memnun kalmanıza sevindik. Değerlendirmeniz için teşekkür ederiz.

10/10 Excellent

ÖZGÜ

Séjour de 1 nuit en septembre 2023
Réponse de Club Sema Suite Hotel le 30 sept. 2023
Değerli misafirimiz, otelimizden memnun kalmanıza sevindik. Değerlendirmeniz için teşekkür ederiz.

4/10 Médiocre

Shadi

Voyage en famille
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Propreté et équipements
The guy on the desk dont know how to welcoming at all And no elevator. Too much noise
Séjour de 3 nuits en septembre 2023
Réponse de Club Sema Suite Hotel le 30 sept. 2023
Dear guest, the information that there is no elevator in our hotel is written in our hotel specifications. If you have a disability to go to the upper floors, we help you to allocate a room from the ground floor or 1st floor upon your request. We will take your feedback about the reception into consideration. Thank you for your evaluation.

10/10 Excellent

Tufan

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean hotel good rooms sweat staff
Séjour de 1 nuit en septembre 2023
Réponse de Club Sema Suite Hotel le 12 sept. 2023
Dear guest, we are very glad that you were satisfied with our hotel. Club Sema is your home in Marmaris. You are always welcome at our hotel, which is open 12 months.

8/10 Bien

Ruth

Séjour de 2 nuits en août 2023
Réponse de Club Sema Suite Hotel le 11 sept. 2023
Dear guest, we are very glad that you were satisfied with our hotel, thank you for your evaluation, we will be happy to see you again.

10/10 Excellent

imty

Voyage en famille avec de jeunes enfants, Voyage en groupe
Les points forts : Équipements
Very good
Séjour de 14 nuits en août 2023
Réponse de Club Sema Suite Hotel le 21 août 2023
Dear guest, we are very glad that you enjoyed our hotel, thank you for your comment, we look forward to seeing you again.

10/10 Excellent

Mete Emre

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Réponse de Club Sema Suite Hotel le 21 août 2023
Dear guest, we are very glad that you enjoyed our hotel, thank you for your comment, we look forward to seeing you again.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Otel suit odalara sahip ve temiz. Şehir merkezinde fakat otoparkı yok. Geceleyin gürültülü ve kahvaltısı zayıf. Fiyat performans olarak iyi.
Séjour de 3 nuits en août 2023
Réponse de Club Sema Suite Hotel le 12 août 2023
Değerli misafirimiz, belirttiğiniz gibi otelimizde özel otopark bulunmamaktadır ve bu bilgiyi profilimizde paylaşmaktayız. Açık büfe kahvaltımız genellikle memnuniyet aldığımız bir hizmetimiz olup, fiyat performans dengesi göz önünde bulundurulduğunde gerek çeşitlilik gerekse kalite açısından üst düzeyde tutulduğunu belirtmek isteriz. Görüşünüzü dikkate alacağımızdan emin olabilirsiniz. Değerlendirmeniz için teşekkür ederiz.

8/10 Bien

Attia

Séjour de 8 nuits en juillet 2023
Réponse de Club Sema Suite Hotel le 2 sept. 2023
Thank you for your review, we look forward to seeing you again.

10/10 Excellent

imty

Séjour de 7 nuits en août 2023
Réponse de Club Sema Suite Hotel le 2 sept. 2023
Thank you for your review, we look forward to seeing you again.

2/10 Horrible

Fawad, Ottawa

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Pathetic front desk staff
Séjour de 3 nuits en juillet 2023
Réponse de Club Sema Suite Hotel le 8 août 2023
Dear guest, if you share the details that cause you to make a negative comment, the necessary investigation will be made. No complaints have been detected in our hotel.

10/10 Excellent

Nicola

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
CONSIGLIATISSIMO
Séjour de 1 nuit en juillet 2023
Réponse de Club Sema Suite Hotel le 31 juil. 2023
Dear guest, thank you for your review, we look forward to seeing you again.

10/10 Excellent

Frederik

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mooie nette hotel. Ligging is perfect! Alles is op loopafstand te doen. Personeel is zeer vriendelijk. Echt een aanrader!
Séjour de 1 nuit en juillet 2023
Réponse de Club Sema Suite Hotel le 27 juil. 2023
Dear Frederik, we are very glad that you enjoyed our hotel, thank you for your valuable comment. We will be happy to welcome you again.

10/10 Excellent

Hamse

Séjour de 7 nuits en juillet 2023
Réponse de Club Sema Suite Hotel le 31 juil. 2023
Dear guest, thank you for your review, we look forward to seeing you again.

10/10 Excellent

imty

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything was spot on Even the rooms are very clean and spaces with balcony Also had. A swimming pool They also speak good English
Séjour de 3 nuits en juillet 2023
Réponse de Club Sema Suite Hotel le 14 juil. 2023
Dear guest, we are glad that you enjoyed our hotel. We try our best to make your holiday enjoyable. Club Sema is your home in Marmaris, we are always waiting for you.

8/10 Bien

Burak

Voyage en famille
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 3 nuits en juillet 2023
Réponse de Club Sema Suite Hotel le 13 juil. 2023
Değerlendirmeniz için teşekkür eder, yine bekleriz.

8/10 Bien

ALPER TUNGA

Séjour de 2 nuits en juillet 2023
Réponse de Club Sema Suite Hotel le 12 juil. 2023
Dear guest, we are glad that you enjoyed our hotel, thank you for your review, see you again.

2/10 Horrible

eyad, jeddah

Séjour de 2 nuits en juillet 2023
Réponse de Club Sema Suite Hotel le 31 juil. 2023
Dear guest, we would like to inform you that if you share the details that cause you to give 1 point, the necessary evaluation can be made.

2/10 Horrible

Murat

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2023
Réponse de Club Sema Suite Hotel le 4 juil. 2023
Merhaba, yaşamış olduğunuz soruna dair detay paylaşmanız durumunda gerekli inceleme yapılacaktır.

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
3* hotel with a 5* attitude.
I honestly can't recall ever being made feel more welcome or wanted in a different country or hotel than i did at Club Sema. The hotel was lovely and catered for my late arrival with no issues. Room was massive compared to other hotels in same location. The room was very clean on arrival and also cleaned/freshened up every day. I stayed half board which entitled me to buffet breakfast and and evening meal which was cooked as requested from a set menu and served to me at my table. The breakfast was very nice and there was an ample amount for everyone. The evening meals were delicious and again a large portion was provided and are 2 courses. There is 1 point to note which never really bothered me but, there is no elevator although the staff are very accommodating and will allocate you a ground floor room with enough notice provided. The best thing about the hotel is the people. Every member of staff and others connected with the hotel done everything in their power to make sure that I had the best possible experience.I honestly can't praise them highly enough. I moved on to another hotel from here and didn't have anywhere near the same level of customer service I did at Club Sema. I did return to Club Sema during my stay at the other (all inclusive) hotel and was equally as delighted when i went back for dinner and drinks. I would never hesitate to return to Club Sema and 100% would recommend it. I left feeling like I was part of the Club Sema family. Thankyou all.
Séjour de 1 nuit en juin 2023
Réponse de Club Sema Suite Hotel le 4 juil. 2023
Dear guest, we are very happy with the things you shared. We would like to state that your message has been shared with our hotel management and staff. Receiving comments like this makes us feel that our efforts are rewarded, and we thank you for that. Club Sema is your home in Marmaris and you are always welcome.

6/10 Satisfaisant

Niamh

Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Hotel location is great and facilities are clean enough for the low price. My main disappointment was some of the staff. Me and my friend are two girls travelling alone and whilst at first we thought the staff were friendly, it became clearer each day that they were being inappropriate with us, only approaching us and asking about boyfriends/commenting on how we looked/ my friends tattoo when she was sunbathing. One of the staff members did say he was trying to learn English but singling us out amongst the other guests made us feel quite targeted as two young women. If you are spending most of the time out of the hotel then you will be fine, I just hope staff understand they can make solo females feel uncomfortable when they’re relaxing around the pool.
Réponse de MANAGEMENT le 3 juil. 2023
Dear guest, first of all, we would like to express our sadness for the experience you mentioned. All of our personnel have been consulted on the subject and the necessary investigations have been made, and no inconvenience has been detected by our personnel. If you had informed our hotel management as soon as you experienced such a situation, the necessary interventions and determinations could have been made immediately. No such complaint has been received by our hotel management during your stay. However, we would like to state that we take your comments into consideration.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Tercih edilebilir (f/p)
Otelin personeli güler yüzlü iyilerdi. Oda da çift kisilik yatak biraz küçük geldi ve yastıklar sertti boynunuz tutulabilir. Buzdolabı epey bi küçük mesela 5 litrelik su girmiyor. Perde den ağır bir koku geliyordu muhtemelem uzun süredir yıkanmıyor. Odanın genel temizliği iyiydi. Banyo wc temizdi. Klima var yeterli de soğutuyor ama yan odanın da dış klima ünitesi bizim balkondaydı. Dolayisiyla biz balkona çıktığımızda yan oda klimayı açarsa kalkmak zorunda kalıyorduk bu klima dış unitesi konusuna kalici bir çözüm bulunmasını öneririm. Yemekleri iyiydi tercih edilebilir ancak menü çeşit anlamında kısıtlı kalmış. Havuzu iyiydi ve temizdi ama saat 18:00 den sonra girilmesi yasaktı. Denize uzaklığı yürüyerek halk plajına 10 dk da varılıyor. Otoparkı yok sokak arasına park ediliyor( yer bulursanız) Netice de fiyat performans ilişkisi
Séjour de 3 nuits en juin 2023
Réponse de MANAGEMENT le 1 juil. 2023
Değerli misafirimiz, tüm odalarımızda mini buzdolabı bulunmakta olup, standart mini buzdolabı boyutundadır. Otelimizin koltuk ve perdeleri kısa bir süre önce yıkanmış olup, oda numaranızı bildirmeniz durumunda tekrar kontrol edilecektir. İsminiz çıkmadığı için söz konusu odayı tespit edemedik. Genel olarak memnun kaldığınızı anlıyoruz ve bundan dolayı mutlu olduğumuzu belirtmek isteriz. Değindiğiniz diğer hususlar içinde gerekli değerlendirmelerin yapılacağını paylaşmak isteriz.

10/10 Excellent

Ömer

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2023
Réponse de MANAGEMENT le 1 juil. 2023
Otelimizden memnun kalmanıza sevindik, tekrar bekleriz.

10/10 Excellent

Elizabeth

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We absolutely love Club Sema and will be returning next year, the management staff and cleaners are amazing, respectable, polite and nothing is too much for them they go out their way to make you enjoy your holiday. We stayed there last year in which we returned after 25 years, we wouldn't go anywhere else in Marmaris
Séjour de 14 nuits en juin 2023
Réponse de Club Sema Suite Hotel le 19 juin 2023
Dear Elizabeth, we are very happy to have you with us again. Thank you for sharing your nice and valuable comment. We would like to state that your message has been shared with all of my employees. We hope to see you again with us as soon as possible. Sincerely,

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
3* Hotel with a 5* Experience
I can not speak highly enough about Club Sema. The room i had was spotless. Spacious and very comfortable. There were 2 a/c units which kept the room cool when needed. Shower was great size and very clean also. The food was fantastic each night and breakfast was also as good with plenty of options, from cereal to boiled eggs and sausage. I was really impressed with everything but the staff are truly what make this a 5* stay for me. Everyone in Club Sema went above and beyond their normal customer service role, even to the point of offering to go to the shops to get us some snacks etc as it was too late for the restaurant. They were always happy to see you whether on arrival or at evening meal. Not once did i ever feel uncomfortable or unwanted here and that is a credit to everyone from room staff to kitchen staff. The drinks are very reasonably priced and even ordering them can be a nice surprising experience. They staff again putting that little bit extra effort in to make it feel special. Breakfast is buffet style with fresh products each day. Dinner has a menu which you choose from. They will make it and serve you at your table. Again, I cannot speak highly enough of Club Sema and everyone of their staff. It was the best hotel experience I have every had I was made to feel like part of their family and would never hesitate to return. I moved on to a 4* all inclusive hotel which in my opinion has been a downgrade. I was sad to leave Club Sema but look forward to coming back
Séjour de 3 nuits en juin 2023
Réponse de Club Sema Suite Hotel le 19 juin 2023
Dear guest, you have mentioned all the topics that we care about for your comfort and happiness. We cannot express in words how happy we are to receive such a nice comment. On behalf of all our employees and managers, we thank you for your positive approach and for sharing your sincere views. We hope to see you again with us as soon as possible. Sincerely,

10/10 Excellent

özkan

Séjour de 7 nuits en mai 2023
Réponse de Club Sema Suite Hotel le 19 juin 2023
Değerlendirmeniz için teşekkür ederiz.

10/10 Excellent

Gaille

Séjour de 1 nuit en mai 2023
Réponse de Club Sema Suite Hotel le 30 mai 2023
We are glad that you enjoyed our hotel, see you again.

10/10 Excellent

Simon

Séjour de 3 nuits en mai 2023
Réponse de Club Sema Suite Hotel le 30 mai 2023
We are glad that you enjoyed our hotel, see you again