Dear David, Thank you very much for your kind feedback.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us. Our team will be delighted to hear that they made such a difference and we will be sure to pass on your comments.Thank you also for mentioning our prime location and tasty breakfast.We look forward to welcoming you back for another memorable experience.Best wishes,Equipo Barceló Emperatriz

Dear Yamina,We appreciate that you took the time to share your experience with us.We are glad that your room met your expectations and we appreciate your recognition of our team's excellent service. Our team are on hand for anything you might need, please don't hesitate to let us know of any items you may require.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Equipo Barceló Emperatriz

Cher Khalid,Bien que nous soyons sincèrement désolés de lire votre déception sur votre séjour au sein de notre hôtel Barceló Emperatriz, nous vous remercions pour vos commentaires qui nous aident à identifier les aspects sur lesquels nous devons travailler pour améliorer l'expérience de nos futurs hôtes.Nous sommes navrés d'apprendre que votre expérience n'a pas été à la hauteur de vos attentes. Nous tenons à préciser que notre établissement, ouvert en 2016, s'inspire de la beauté palatiale du 19e siècle madrilène et est doté d'équipements de pointe pour offrir confort et qualité, conformément aux standards des hôtels 5 étoiles. Nous regrettons que les solutions apportées lors de votre séjour n'aient pas été satisfaisantes. Votre ressenti envers l'accueil et les services reçus nous préoccupe et nous prenons vos commentaires très au sérieux afin d'améliorer constamment l'expérience de nos clients.Nous espérons néanmoins vous revoir chez nous. Cordialement.Equipo Barceló Emperatriz

Dear Naima,Thank you for your positive feedback.We are, nevertheless, pleased that you had an enjoyable stay with us.We look forward to welcoming you back on a future occasion.Best regards,Equipo Barceló Emperatriz

Dear Hubert, Thank you very much for your kind feedback.We are delighted to know that you enjoyed your experience with us and that you appreciated the high standards and quality service which we strive to uphold.We look forward to welcoming you back for another memorable experience.Best wishes,Equipo Barceló Emperatriz

Dear Hubert, Thank you very much for your kind feedback. We are so pleased you enjoyed your stay and that we met all your expectations. Thank you for mentioning our strategic location; we are delighted to know that you found this to be ideal. We look forward to welcoming you back for another memorable experience. Best wishes, Equipo Barceló Emperatriz

Dear Valérie, Thank you for your positive feedback. Our dedicated team always aims to give the best experience to our guests and it is rewarding to read that you enjoyed your stay with us. Your positive feedback inspires us to continue to maintain the high standards of service we set ourselves. We look forward to welcoming you back on a future occasion. Best regards. Equipo Barceló Emperatriz

Dear Jean-Pierre, Thank you very much for your kind feedback. We are so glad that everything met your expectations during your stay with us. We look forward to welcoming you back for another memorable experience. Best wishes, Equipo Barceló Emperatriz

Dear Erwan , Thank you very much for your kind feedback. We are so glad that everything met your expectations during your stay with us. We look forward to welcoming you back. Best regards Equipo Barceló Emperatriz

Cher Haddag, Nous sommes ravis que notre établissement ait su répondre à vos attentes. Nous espérons avoir le plaisir de vous revoir bientôt. Equipo Barceló Emperatriz

Cher Nicolas, Nous apprécions énormément le temps que vous avez consacré à partager votre appréciation sur votre récent séjour au sein de notre hôtel Barceló Emperatriz. Nous nous efforçons de dépasser les attentes de nos clients et vos commentaires nous aideront dans cette démarche. Merci de souligner le confort et la propreté. Nous avons pris bonne note de votre remarque sur la taille de votre chambre. Nous rappelons que nous proposons des chambres plus spacieuses en catégorie supérieure. N'hésitez pas à spécifier votre préférence pour une chambre plus à votre convenance lors de votre prochaine visite. Dans l'attente de vous compter de nouveau parmi nous, Equipe Barceló Emperatriz

Cher Client, En premier lieu nous voudrions vous remercier pour votre merveilleuse appréciation suite à votre visite au sein de notre hôtel Barceló Emperatriz. Nous sommes ravis de lire que nous avons su être à la hauteur de vos attentes en cette occasion. Encore merci pour votre merveilleuse appréciation, nous espérons avoir à nouveau le plaisir de vous accueillir dans un futur proche. Cordialement, Equipe Barceló Emperatriz

On behalf of all the members of the team that we make up the Hotel Barceló Emperatriz, we appreciate your feedback after your recent. We hope to have the opportunity to have you again with us. Kind regards, Barceló Emperatriz Team

Dear guest, We would like to express our gratitude for the punctuation you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Emperatriz was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful memories. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Barcelo Emperatriz Team

Dear Charles, First and foremost we would like to thank you for the praising review you shared following your recent visit to our hotel and are delighted to read that we were able to match your expectations. Thank you for pointing out the beauty and comfort of our newly refurbished accommodations designed to make our guests' stay as comfortable as possible with design furniture and the latest technology, being fully aware that an attractive accommodation plays a key role to our guests' overall holiday experience, we are therefore very pleased to read that you were satisfied with yours. Last but not least, it fills us with pride that you could enjoy the gastronomical efforts as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Barcelo Emperatriz Team

Dear Angele, Firstly, we would like to thank you for choosing our Barceló Emperatriz hotel for your holidays in Madrid and for the review you shared with us, all your kind words about your stay with us are great to hear. It’s amazing to read that everything was perfect during your stay. Each comment helps us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that our location (that you have the chance to visit Lazaro Galdiano Museum which is 5 minutes walking from the hotel), hospitality and comfort made your stay perfect. We are thrilled to read these wonderful comments. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Barcelo Emperatriz Team

Dear Phillippe, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Emperatriz was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Thank you for referencing our team member by name, as we are now able to reach out to him individually and let him know how he made such a positive impact on your stay. Last but not least, it fills us with pride that you could enjoy our breakfast that has a new concept that is called BLikeat where you can eat an unforgettable breakfast with an incredible variety of fresh options. Our team strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes. Thank you once again for making us your choice hotel, we certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future. Barcelo Emperatriz Team

Dear Alexandre, Thank you for sharing your feedback on your recent experience among us, our main goal being to ensure we keep on delivering unforgettable experiences to our guests, your comments are crucial in this process. Once more we thank you for choosing our hotel for your business trip and very much look forward to having the opportunity to serve you again in the future. Barcelo Emperatriz Team

Dear guest, We greatly appreciate the time you spent to share your recent holiday experience at our Barceló Emperatriz hotel. Our hotel location is surrounded by a variaty of restaurants and bars, where you could enjoy different options of food and beverage, next time from our guest experience department we will be delighted to advice you with all the options we have close to our hotel. Also we lament that our room service price did not meet your expectations. Please rest assured that your comments will be discussed as we always strive to evaluate the optimal pricing for our future guests. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Barcelo Emperatriz Team

Cher client, Merci d'avoir choisi Barceló Emperatriz pour votre séjour et votre temps à écrire ce commentaire. Nous sommes heureux de savoir que vous avez passé un agréable séjour. Nous espérons vous accueillir à nouveau dans un proche avenir. Recevez nos meilleurs vœux de la part de l'équipe Barceló Emperatriz.

Cher Client, Merci de rester au Barceló Emperatriz et pour ce commentaire. Nous sommes heureux de savoir que vous avez apprécié votre séjour avec nous et que vous appréciez la zone dans laquelle l'hôtel est situé. Nous espérons vous revoir bientôt. Avec nos meilleures salutations, L'équipe Barceló Emperatriz

Dear Guest, Thank you for choosing Barceló Emperatriz and your comment. It is really nice to see how much you enjoyed your stay with us. We have an amazing team and our facilities are desinged to fulfill all the needs from our guests. Looking forward to seeing you soon. Regards, Barceló Emperatriz Team Kind regards, Barceló Emperatriz Team

Cher client, Merci beaocoup pour la belle revue que vous avez écrit. Nous sommes très heureux de savoir que vous avez aimé l'hôtel. Comme vous le dites, nous obtenons les clients qui voyagent en famille ou professionnels et nous adptons à tout les besoins. Nous espérons avoir l'opportunité de vous accueillir à nouveau prochaienment. Équipe Barceló Empreatriz

Tout d'abord, nous voulons vous remercier d'avoir choisi le Emperatriz Barceló pour votre séjour à Madrid. Nous apprécions énormément le temps consacré à l'expérience récente revue à notre hôtel. Chez Barceló, nous nous efforçons toujours de dépasser les attentes de nos clients. Votre évaluation aidera notre équipe à améliorer et à atteindre l'objectif d'excellence que nous poursuivons. Nous sommes heureux d'entendre ses paroles qui contribueront à motiver notre équipe. Merci aussi de nous faire savoir que vous avez ressenti à la maison. Nous espérons vous accueillir une autre fois et on reste toujours à votre disposition. Merci beaucoup encore une fois et a tres bientôt.

Dear Chakib, Thank you for choosing us and for giving 5*! We are happy you have enjoyed your stay with us! Hope to see you again! Barceló emperatriz Team

Chère Nicolas, Merci avant tout pour les conseils suite à votre récent séjour parmi nous. Nous recherchons continuellement l'amélioration de nos services et vos commentaires sont essentiels à ce propos. Nous sommes également ravis de lire que vous avez apprecié le confort de la chambre que nous vous avons réservée et vous remercions pour en avoir souligné la beauté car nos chambres sont dessinées de façon à garantir d'inoubliables séjours au sein de notre hotel. Cordialment, L'Equipe Barceló Emperatriz

Dear Thomas, Thank you very much for your kind feedback.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us.We look forward to welcoming you back for another memorable experience.Best wishes,Equipo Barceló Emperatriz

Dear Armida,We appreciate that you took the time to share your experience with us.We regret to hear that there were challenges with language barriers during your visit. Our team strives to offer exceptional service, and we are continually working to improve our communication skills to cater to our international guests. It is delightful to learn that the complimentary services and the room upgrade enhanced your stay with us. Your appreciation for the cleanliness of your room and the convenient location of our hotel, close to the Metro and shopping areas, is genuinely encouraging. We are also pleased that the amenities provided in your room contributed to a comfortable experience.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Equipo Barceló Emperatriz

Dear Carey,Thank you for your positive feedback.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us.We look forward to welcoming you back on a future occasion.Best regards,Equipo Barceló Emperatriz

Estimado Carlos,En primer lugar, nos gustaría agradecerle que escogiera nuestro hotel Barceló Emperatriz para su visita a Madrid y por recomendarnos a la comunidad viajera, esto es, sin lugar a dudas, la mejor recompensa para todos nosotros.Nos complace saber que la condición del hotel Barceló Emperatriz ha sido de su total agrado y que hemos alcanzado sus expectativas en cuanto a las instalaciones que orgullosamente mantenemos para el disfrute de nuestros huéspedes.Una vez más le agradecemos su amable opinión de nuestro hotel y esperamos poder servirle de nuevo en el futuro.Reciba un cordial saludo.Equipo Barceló Emperatriz

Dear Hugo,Thank you for your review.We regret that you were disappointed with the size of your room, however, we do have different room categories available which are all fully described online. For future occasions, we would like to propose personalized booking guidance to make sure you reserve the accommodation that best meets your needs and wishes.We are, nevertheless, happy that you had a pleasant stay with us.Our breakfast represents healthy eating habits that have become a better way to live and while travelling. We strive to provide guests with new experiences by introducing local, natural, organic, plant-based and seasonal products and are pleased it helped you start your day off right.We thank you for your kind comments on the service delivered which will be shared with the entire team. It is always a great source of motivation for our team to know that our guests appreciated their efforts and attention to detail.We hope to welcome you again in the future. Best regards,Equipo Barceló Emperatriz

Estimado Luis,En primer lugar, nos gustaría agradecerle que escogiera nuestro hotel Barceló Emperatriz para su visita a Madrid y por recomendarnos a la comunidad viajera, esto es, sin lugar a dudas, la mejor recompensa para todos nosotros.Nos complace enormemente saber que la limpieza de la habitación cumplió con sus expectativas y que la condición del hotel fue de su agrado. Es gratificante para nosotros que el servicio recibido haya sido satisfactorio y que las comodidades en su habitación hayan contribuido a una experiencia placentera.Nuestro equipo se esfuerza día a día para ofrecer instalaciones y un servicio que estén a la altura de las expectativas de nuestros huéspedes, y comentarios como el suyo nos motivan a seguir mejorando.Una vez más le agradecemos su amable opinión de nuestro hotel y esperamos poder servirle de nuevo en el futuro.Reciba un cordial saludo.Equipo Barceló Emperatriz

Dear Alberto, Thank you very much for your kind feedback.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us.We look forward to welcoming you back for another memorable experience.Best wishes,Equipo Barceló Emperatriz