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Avis sur Best Western Premier Park Hotel

3.5 out of 5
Best Western Premier Park Hotel
22 S Carroll Street, Madison, WI

Avis

9,4

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 770 avis sur 1002." "
Note des voyageurs de 8 (Bien), d’après 169 avis sur 1002." "
Note des voyageurs de 6 (Satisfaisant), d’après 36 avis sur 1002." "
Note des voyageurs de 4 (Médiocre), d’après 17 avis sur 1002." "
Note des voyageurs de 2 (Horrible), d’après 10 avis sur 1002." "

9,8/10

Propreté

9,6/10

Personnel et service

9,2/10

Équipements

9,6/10

Infrastructures et conditions de l’hébergement

9,4/10

Écoresponsabilité

Avis

10/10 Excellent

Nans

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good stay, clean and comfortable
Good stay, extremely well located, clean and comfortable. The only minus point for me was the mattress too soft for my taste but I slept fine nevertheless. Restaurant staff was nice and helpful, they got me some warm food although they were about to close the kitchen.
Séjour de 1 nuit en février 2020
Réponse de GW le 6 mars 2020
Nans, thank you for staying with us and for taking time to share your feedback.

8/10 Bien

David, Los Altos

Séjour de 4 nuits en mai 2024
Réponse de Hotel Management le 27 mai 2024
Thank you so much for staying with us, David! We greatly appreciate your lovely review and we look forward to welcoming you back to Park Hotel during your next visit to Madison!

10/10 Excellent

ALYSSA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Location was great, Staff were delightful and rooms were clean and good value.
Séjour de 3 nuits en mai 2024
Réponse de Hotel Management le 22 mai 2024
Thank you so much for staying with Park Hotel, Alyssa! We greatly appreciate your fabulous review and comments, and we look forward to welcoming you back to Park Hotel during your next visit to Madison!

6/10 Satisfaisant

Kiki

Les points forts : Propreté
Séjour de 2 nuits en mai 2024
Réponse de Hotel Management le 20 mai 2024
Thank you so much for staying with us, Kiki. We greatly appreciate your review and we hope to see you again at Park Hotel during your next visit to Madison!

8/10 Bien

Jens

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024
Réponse de Hotel Management le 20 mai 2024
Thank you so much for staying with us, Jens! We greatly appreciate your lovely review and we look forward to welcoming you back to Park Hotel during your next visit to Madison!

10/10 Excellent

Beth, Highlands Ranch

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Can’t beat the location. So much within walking distance. Beautiful hotel.
Séjour de 2 nuits en avril 2024
Réponse de Hotel Management le 2 mai 2024
Thank you so much for staying with us, Beth! We greatly appreciate your lovely review and comments, and we look forward to welcoming you back to Park Hotel during your next visit to Madison!

10/10 Excellent

Steve

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We’ve stayed here a few times and like the location, staff and rooms (generally). The parking is expensive.
Séjour de 2 nuits en avril 2024
Réponse de Hotel Management le 26 avr. 2024
Thank you so much for staying with us, Steve! We greatly appreciate your fabulous review and comments, and we look forward to welcoming you back to Park Hotel during your next visit to Madison!

10/10 Excellent

Catie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Hotel Management le 24 avr. 2024
Thank you so much for staying with us, Catie! We greatly appreciate your wonderful review and we look forward to welcoming you back to Park Hotel during your next visit to Madison!

10/10 Excellent

Denise

Séjour de 2 nuits en avril 2024
Réponse de Hotel Management le 12 mai 2024
Thank you so much for staying with us, Denise! We greatly appreciate your wonderful review and we look forward to welcoming you back to Park Hotel during your next visit to Madison!

10/10 Excellent

Jim

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Highly recommend staying! Great staff!
Séjour de 2 nuits en avril 2024
Réponse de Hotel Management le 22 avr. 2024
Thank you so much for staying with us, Jim! We greatly appreciate your fabulous review and comments, and we look forward to welcoming you back to Park Hotel during your next visit to Madison!

10/10 Excellent

Jason

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was right in the middle of Madison
Séjour de 2 nuits en avril 2024
Réponse de Hotel Management le 21 avr. 2024
Thank you so much for staying with us, Jason! We greatly appreciate your lovely review and comments, and we look forward to welcoming you back to Park Hotel during your next visit to Madison!

10/10 Excellent

Patricia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Close to Overture Center where we were attending a concert. Staff was very friendly!
Séjour de 1 nuit en avril 2024
Réponse de Hotel Management le 16 avr. 2024
Thank you so much for staying with us, Patricia! We greatly appreciate your wonderful review and comments, and we look forward to welcoming you back to Park Hotel during your next visit to Madison!

10/10 Excellent

Jayne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice hotel in downtown Madison.
Séjour de 1 nuit en avril 2024
Réponse de Hotel Management le 13 avr. 2024
Thank you so much for staying with us, Jayne! We greatly appreciate your lovely review and comments, and we look forward to welcoming you back to Park Hotel during your next visit to Madison!

10/10 Excellent

Lindsey

Voyage en famille, Voyage en couple
What a fantastic place to stay. Lots of little stores, bars and fantastic restaurants.
Séjour de 1 nuit en avril 2024
Réponse de Hotel Management le 12 avr. 2024
Thank you so much for staying with Park Hotel, Lindsey! We greatly appreciate your wonderful review and comments, and we look forward to welcoming you back to Park Hotel during your next visit to Madison!

10/10 Excellent

Steven

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Location
Séjour de 1 nuit en avril 2024
Réponse de Hotel Management le 12 avr. 2024
Thank you so much for staying with us, Steven! We greatly appreciate your fabulous review and we look forward to welcoming you back to Park Hotel during your next visit to Madison!

10/10 Excellent

Anand

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful hotel in a great location right in the heart of the State Capitol!
Séjour de 1 nuit en avril 2024
Réponse de Hotel Management le 11 avr. 2024
Thank you so much for staying with us, Anand! We greatly appreciate your lovely review and comments, and we look forward to welcoming you back to Park Hotel during your next visit to Madison!

10/10 Excellent

Diane

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Always a pleasure staying at this historic hotel The renovations are top notch and paying homage to history But the person who helped me tremendously on the phone was Louis He even switched room so both our daughters could have rooms in the same floor! He was SO polite and professional When our daughter Lisa met him upon checking in, she called me later, and said he was fantastic and so wonderful in person making her and her friends feel welcome and safe
Séjour de 1 nuit en mars 2024
Réponse de Hotel Management le 28 mars 2024
Thank you so much for staying with us, Diane! We greatly appreciate your fabulous review and comments, and we look forward to welcoming you back to Park Hotel during your next visit to Madison!

10/10 Excellent

Mariano

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I liked the service, front desk, is unique, very helpful , parking valet is very affordable, 25 dollars, the capitol is across the street, the only thing I didn’t like, is the calefacción is too noisy, otherwise , everything is excellent.
Séjour de 1 nuit en mars 2024
Réponse de Hotel Management le 25 mars 2024
Thank you so much for staying with us, Mariano! We greatly appreciate your lovely review and comments, and we hope to see you again at Park Hotel during your next visit to Madison!

10/10 Excellent

Abby

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Enjoyed staying at the hotel. Clean and convenient. Room was spacious. Only complaint was our room needed a full length mirror.
Séjour de 2 nuits en mars 2024
Réponse de Hotel Management le 18 mars 2024
Thank you so much for staying with us, Abby! We greatly appreciate your fabulous review and comments, and we look forward to welcoming you back to Park Hotel during your next visit to Madison!

10/10 Excellent

Patrick

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly staff
Séjour de 2 nuits en mars 2024
Réponse de Hotel Management le 18 mars 2024
Thank you so much for staying with us, Patrick! We greatly appreciate your wonderful review and comments, and we look forward to welcoming you back to Park Hotel during your next visit to Madison!

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
great location, Friendly staff
Séjour de 2 nuits en mars 2024
Réponse de Hotel Management le 11 mars 2024
Thank you so much for staying with us, John! We greatly appreciate your fabulous review and comments, and we look forward to welcoming you back to Park Hotel during your next visit to Madison!

10/10 Excellent

haleigh

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
very good very nice
Séjour de 2 nuits en mars 2024
Réponse de Hotel Management le 8 mars 2024
Thank you so much for staying with us, Haleigh! We greatly appreciate your wonderful review and comments, and we look forward to welcoming you back to Park Hotel during your next visit to Madison!

8/10 Bien

Michelle

Séjour de 1 nuit en mars 2024
Réponse de Hotel Management le 25 mars 2024
Thank you so much for staying with us, Michelle! We greatly appreciate your review and we hope to see you again at Park Hotel during your next visit to Madison!

10/10 Excellent

Edward

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel, great location, great staff!
Réponse de Hotel Management le 4 mars 2024
Thank you so much for staying with us, Edward! We greatly appreciate your lovely review and comments, and we look forward to welcoming you back to Park Hotel during your next visit to Madison!

8/10 Bien

Samantha

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Hotel Management le 4 mars 2024
Thank you so much for staying with us, Samantha! We greatly appreciate your review and we hope to see you again at Park Hotel during your next visit to Madison!

6/10 Satisfaisant

Norbert

Voyage en couple
Les points forts : Personnel et service
To many homeless people
Séjour de 1 nuit en février 2024
Réponse de Hotel Management le 28 févr. 2024
Thank you so much for staying with us, Norbert! On behalf of our entire team, we would like to apologize for not exceeding your expectations. At Park Hotel, we strive every day to provide superior customer service and we apologize that we were not able to do that for you. We hope you will consider staying with us again, so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Kristen

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Hotel Management le 29 févr. 2024
Thank you so much for staying with us, Kristen! We greatly appreciate you taking the time to leave us a review and we hope to see you again at Park Hotel during your next visit to Madison!

10/10 Excellent

Jill

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Hotel Management le 29 févr. 2024
Thank you so much for staying with us, Jill! We greatly appreciate your review and we hope to see you again at Park Hotel during your next visit to Madison!

8/10 Bien

Kevin

Séjour de 1 nuit en février 2024
Réponse de Hotel Management le 22 mars 2024
Thank you so much for staying with us, Kevin! We greatly appreciate your review and we hope to see you again at Park Hotel during your next visit to Madison!

10/10 Excellent

Azareel

Les points forts : Infrastructures et conditions de l’hébergement
Nice people , rooms clean and confortable !
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Management le 21 févr. 2024
Thank you so much for staying with us, Azareel! We greatly appreciate your wonderful review and comments, and we look forward to welcoming you back to Park Hotel during your next visit to Madison!

10/10 Excellent

Nicole, Feasterville

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This place is awesome! All the staff is so nice, the pool and workout area is awesome and the fruit infused water near the lobby is a bonus! Lots of places to eat in walking distance. Our view of the Capitol Building is stunning!
Séjour de 1 nuit en février 2024
Réponse de Hotel Management le 19 févr. 2024
Thank you so much for staying with us, Nicole! We greatly appreciate your fabulous review and comments, and we look forward to welcoming you back to Park Hotel during your next visit to Madison!

10/10 Excellent

Lisa J

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Hotel Management le 19 févr. 2024
Thank you so much for staying with us, Lisa! We greatly appreciate your wonderful review and we hope to see you again at Park Hotel during your next visit to Madison!

8/10 Bien

Lynlee

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2024
Réponse de Hotel Management le 19 févr. 2024
Thank you so much for staying with us, Lynlee! We greatly appreciate your review and we hope to see you again at Park Hotel during your next visit to Madison!

10/10 Excellent

Wayne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Hotel Management le 13 févr. 2024
Thank you so much for staying with us, Wayne! We greatly appreciate your wonderful review and we hope to see you again at Park Hotel during your next visit to Madison!

10/10 Excellent

Amy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean and beautiful rooms!
Séjour de 1 nuit en février 2024
Réponse de Hotel Management le 12 févr. 2024
Thank you so much for staying with us, Amy! We greatly appreciate your wonderful review and comments, and we look forward to welcoming you back to Park Hotel during your next visit to Madison!

6/10 Satisfaisant

Derek

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Clean and nice area. We unfortunately did not have internet and nobody was willing to help. They gave us a number to call to try and figure it out ourselves as they did what they could.
Séjour de 1 nuit en février 2024
Réponse de Hotel Management le 8 févr. 2024
Thank you so much for staying with us, Derek! On behalf of our entire team, we would like to apologize for not exceeding your expectations during your stay. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us in the future, so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Matthew

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location.
Séjour de 2 nuits en février 2024
Réponse de Hotel Management le 6 févr. 2024
Thank you so much for staying with us, Matthew! We greatly appreciate your lovely review and comments, and we look forward to welcoming you back to Park Hotel during your next visit to Madison!

10/10 Excellent

Timothy

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Top notch cleanliness of every place on this property! Excellent staff!
Séjour de 1 nuit en février 2024
Réponse de Hotel Management le 6 févr. 2024
Thank you so much for staying with us, Timothy! We greatly appreciate your fantastic review and comments, and we look forward to welcoming you back to Park Hotel during your next visit to Madison!

10/10 Excellent

Tim

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Always a great place to stay. They staff are all extremely kind, welcoming and helpful. Room is great.
Séjour de 1 nuit en février 2024
Réponse de Hotel Management le 4 févr. 2024
Thank you so much for staying with us, Tim! We greatly appreciate your fantastic review and comments, and we look forward to welcoming you back to Park Hotel during your next visit to Madison!

10/10 Excellent

Amanda

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Great spot to stay for a Badger hockey game!
Séjour de 1 nuit en février 2024
Réponse de Hotel Management le 4 févr. 2024
Thank you so much for staying with us, Amanda! We greatly appreciate your wonderful review and comments, and we look forward to welcoming you back to Park Hotel during your next visit to Madison! Go Badgers!

8/10 Bien

Art

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Hotel Management le 4 févr. 2024
Thank you so much for staying with us, Art! We greatly appreciate your review and we hope to see you again at Park Hotel during your next visit to Madison!

10/10 Excellent

Gabriel, Pembroke Pines

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Management le 17 janv. 2024
Thank you so much for staying with us, Gabriel! We greatly appreciate your wonderful review and we look forward to welcoming you back to Park Hotel during your next visit to Madison!

10/10 Excellent

William

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Big rooms, comfy beds, outstanding views
Big rooms, comfortable beds, helpful staff, and best view of the Capitol. Food was so-so but acceptable. The place was fully remodeled 8 years ago so all is new. Recommend.
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Management le 16 janv. 2024
Thank you so much for staying with us, William! We greatly appreciate your amazing review and comments, and we look forward to welcoming you back to Park Hotel during your next visit to Madison!

10/10 Excellent

Keith

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Hotel Management le 28 déc. 2023
Thank you so much for staying with us, Keith! We greatly appreciate your fantastic review and we look forward to welcoming you back to Park Hotel during your next visit to Madison!

8/10 Bien

steve

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
the hotel was very clean and very pretty and decorated beautifully for the holidays, our room was the smallest room we have ever stayed in. The bathroom was so tiny. we had no place to set our Toiletries. It was very cold also. We had to turn the heat upto 77 before we went to bed. We checked in early because we had to meet someone. They were going to charge us $40.00 for early check in unless we got a BW members card. We had one so they didnt charge us. Rooms were non refundable unless we paid 25.00 extra. our tiny room was over 200.00 after taxes and extra charges. Wont be staying here again.
Séjour de 1 nuit en décembre 2023
Réponse de Hotel Management le 18 déc. 2023
Thank you so much for staying with us, Steve! We greatly appreciate your review and feedback, and we hope to see you again at Park Hotel during your next visit to Madison!

10/10 Excellent

Destiny

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Hotel Management le 17 déc. 2023
Thank you so much for staying with us, Destiny! We greatly appreciate your wonderful review and we hope to see you again at Park Hotel during your next visit to Madison!

10/10 Excellent

James

An excellent choice.
Séjour de 1 nuit en décembre 2023
Réponse de Hotel Management le 16 déc. 2023
Thank you so much for staying with us, James! We greatly appreciate your wonderful review and comments, and we look forward to welcoming you back to Park Hotel during your next visit to Madison!

10/10 Excellent

Richard

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Réponse de Hotel Management le 6 févr. 2024
Thank you so much for staying with us, Richard! We greatly appreciate your fantastic review and we hope to see you again at Park Hotel during your next visit to Madison!

2/10 Horrible

Lori

Séjour de 2 nuits en décembre 2023
Réponse de Hotel Management le 13 déc. 2023
Thank you so much for staying with us, Lisa! On behalf of our entire team, we would like to apologize for not exceeding your expectations during your stay. We hope that you will consider staying with us again, so that we can have another chance to provide you with exceptional service.

10/10 Excellent

Robert

Séjour de 1 nuit en décembre 2023
Réponse de Hotel Management le 5 déc. 2023
Thank you so much for staying with us, Robert! We greatly appreciate your review and we look forward to welcoming you back to Park Hotel during your next visit to Madison!