Avis
9,6
Exceptionnel
9,8/10
Propreté
9,6/10
Personnel et service
9,4/10
Équipements
9,8/10
Infrastructures et conditions de l’hébergement
9,2/10
Écoresponsabilité
Avis
29 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en janvier 2024
Réponse de Cristina Pérez . General Manager le 21 févr. 2024
Dear Mrs. Carol-Ann,Thank you so much for the time you took to give us your feedback.It's rewarding to see that you have enjoyed your stay in our hotel.Looking forward to welcoming you back soon.Best regards,
10/10 Excellent
Victoria
10 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Incroyable !
Victoria
Séjour de 1 nuit en octobre 2023
Réponse de Cristina Pérez, Directora General le 11 oct. 2023
Chère Victoria, Merci de votre préférence envers notre hôtel Barceló Funchal Oldtown pour cette occasion et pour votre très aimable recommandation auprès de la communauté de voyageurs.Nous sommes ravis de savoir que vous avez apprécié la propreté de l'hôtel, la décoration et la gentillesse de notre personnel. Il est également agréable de lire que vous avez trouvé notre literie confortable et que vous avez aimé notre piscine avec vue sur Funchal et la cathédrale. Votre recommandation à 1000 fois est très appréciée et nous sommes heureux que vous ayez passé un excellent séjour chez nous.Encore merci pour votre aimable appréciation sur notre hôtel, nous espérons vous avoir à nouveau bientôt parmi nous. Cordialement,Cristina Pérez, Directora General Barceló Funchal Oldtown
10/10 Excellent
Voyageur vérifié
16 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour incroyable
Voyageur vérifié
Séjour de 1 nuit en mai 2023
Réponse de Cristina Pérez, Directora General Barceló Funchal le 16 mai 2023
Cher hôte, Merci pour votre excellente appréciation sur votre séjour auprès de notre Barceló Funchal Oldtown. La satisfaction de nos hôtes est notre objectif principal et rien n'est plus gratifiant que de lire que nous avons su être à la hauteur.Nous sommes ravis que vous ayez apprécié votre séjour. Merci de souligner notre emplacement pratique, ainsi que le confort et la propreté de votre chambre.Nous espérons avoir l'opportunité de vous recevoir de nouveau parmi nous. Bien cordialement, Cristina Pérez, Directora General Barceló Funchal Oldtown
8/10 Bien
MARY
Voyage en groupe, Voyage en couple
27 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
MARY
Séjour de 3 nuits en mai 2024
Réponse de Cristina Pérez, Directora General le 28 mai 2024
Dear Mary,We appreciate that you took the time to share your experience with us.We regret to hear that our coffee service did not meet your expectations and understand that the convenience of parking can greatly enhance the overall experience. While Barceló Funchal Oldtown does not have its own car park, we strive to assist our guests with alternative parking options in the vicinity.We are delighted to know that you found our rooms clean and pleasant, and that the breakfast buffet was to your satisfaction. It is also heartening to hear that our staff provided helpful assistance, particularly in regards to your early departure and airport transportation. The condition of our hotel and the amenities provided in our rooms are elements that we take pride in, so it is rewarding to know these aspects contributed positively to your stay.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Cristina Pérez, Directora General Barceló Funchal Oldtown
8/10 Bien
Jeffery
Voyage en famille
19 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jeffery
Séjour de 2 nuits en février 2024
Réponse de Cristina Pérez, Directora General Barceló Funchal le 20 mai 2024
Dear Jeffery,Thank you very much for your kind feedback.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us.We look forward to welcoming you back for another memorable experience.Best wishes,Cristina Pérez, Directora General Barceló Funchal Oldtown
10/10 Excellent
Kristjan
14 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kristjan
Séjour de 13 nuits en avril 2024
Réponse de Cristina Pérez, Directora General Barceló Funchal le 15 mai 2024
Dear Kristjan,Thank you for your review.We are thrilled to learn of your satisfaction with the assistance provided by our team during the unexpected challenge with your flight. It is our utmost priority to ensure our guests feel supported and cared for in all aspects during their time at Barceló Funchal Oldtown.Your commendation of the room cleanliness and hotel condition is greatly appreciated, reflecting our commitment to excellence in service and accommodation. Additionally, we are pleased that you found our room amenities to your liking, as we aim to offer a comfortable and relaxing experience for all our guests.We hope to welcome you again in the future. Best regards,Cristina Pérez, Directora General Barceló Funchal Oldtown
10/10 Excellent
John, Sheffield
11 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
John
Séjour de 5 nuits en mai 2024
10/10 Excellent
Raymond, Ipswich
30 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Raymond
Séjour de 14 nuits en avril 2024
10/10 Excellent
SERGIO, DORAL
30 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
SERGIO
Séjour de 3 nuits en avril 2024
Réponse de Cristina Pérez, Directora General le 1 mai 2024
Dear Sergio,Thank you very much for your kind feedback.It is heartening to learn that our central location provided the perfect base for you to explore the old town of Funchal. We are glad that the pristine cleanliness of our rooms, the impeccable condition of our facilities, and the attentive service from our team contributed to a flawless experience. We take pride in our modern amenities, which are thoughtfully designed for the comfort and satisfaction of our guests like yourself.We are especially delighted that you appreciated the modern design and the aesthetics of Barceló Funchal Oldtown, which we believe are integral in creating a charming and inviting atmosphere. Your positive feedback is incredibly motivating for us as we strive to deliver exceptional experiences for all our guests.We look forward to welcoming you back for another memorable experience.Best wishes,Cristina Pérez, Directora General Barceló Funchal Oldtown
10/10 Excellent
David
Voyage en couple
25 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
David
Séjour de 3 nuits en avril 2024
Réponse de Cristina Pérez, Directora General Barceló Funchal le 26 avr. 2024
Dear David, Thank you very much for your kind feedback.Your compliments regarding the impeccable cleanliness of our rooms, the exceptional state of our hotel, the high standard of service, and the quality of our room amenities are greatly valued. It is delightful to learn that our efforts to provide a superior guest experience resonated so well with you. The entire team at Barceló Funchal Oldtown takes pride in creating an environment that exudes comfort and elegance, and your recognition is the best reward we could ask for.We are also pleased to hear that our strategic location contributed to your enjoyment of the local cuisine and nearby attractions. Rest assured, the modern design and the special touches that reflect the island’s character are all there to ensure that every stay is a memorable one. Thank you for choosing us for your visit to Madeira, and for your recommendation.We look forward to welcoming you back for another memorable experience.Best wishes,Cristina Pérez, Directora General Barceló Funchal Oldtown
10/10 Excellent
Angela
23 avr. 2024
Les points forts : Équipements
Angela
Séjour de 3 nuits en avril 2024
Réponse de Cristina Pérez, Directora General Barceló Funchal le 24 avr. 2024
Dear Angela,Thank you for your positive feedback.It brings us immense joy to know that our location in the vibrant center of Funchal contributed to a memorable visit. We are particularly touched that the special attention we paid for your birthday, with a delightful chocolate cake and champagne, added a sparkle to your celebration.Our team is beaming with pride after reading your praise; every single member strives to deliver an exceptional experience to our valued guests. Thank you for acknowledging their efforts. At Barceló Funchal Oldtown, we are committed to creating wonderful experiences and it's heartwarming to know we succeeded with yours.We look forward to welcoming you back on a future occasion.Best regards,Cristina Pérez, Directora General Barceló Funchal Oldtown
10/10 Excellent
Marie-Eve
Voyage en couple
21 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Marie-Eve
Séjour de 3 nuits en avril 2024
Réponse de Cristina Pérez, Directora General Barceló Funchal le 24 avr. 2024
Dear Marie-Eve,We appreciate that you took the time to share your experience with us.It is delightful to hear that our central location, close to the water and the tranquil environment, significantly contributed to your enjoyable stay. While we understand the convenience of on-site parking, we are glad that the nearby parking facilities met your needs effectively.We are also extremely pleased to know that our staff's warm hospitality made a positive impact on your visit. Your commendations on the cleanliness of your room and the overall condition of our hotel are sincerely appreciated, as is your recognition of the room amenities designed for comfort and relaxation. Rest assured that we will continue to uphold these high standards that resonated so well with you.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Cristina Pérez, Directora General Barceló Funchal Oldtown
10/10 Excellent
karey
Voyage en couple
5 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
karey
Séjour de 2 nuits en mars 2024
Réponse de Cristina Pérez, Directora General Barceló Funchal le 7 avr. 2024
Dear Karey,Thank you for your positive feedback.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us.We look forward to welcoming you back on a future occasion.Best regards,Cristina Pérez, Directora General Barceló Funchal Oldtown
8/10 Bien
Elizabeth
1 avr. 2024
Les points forts : Propreté, personnel et service, équipements
Elizabeth
Séjour de 3 nuits en mars 2024
Réponse de Cristina Pérez, Directora General Barceló Funchal le 4 avr. 2024
Dear ElizabethWe appreciate that you took the time to share your experience with us.We are delighted to hear that you found our location to be excellent and appreciated the diligent efforts of our staff. It is also gratifying to know that our breakfast selection met your expectations and that the room cleanliness was to your satisfaction. We regret to hear that some aspects of your stay did not meet the high standards we strive to uphold. Please accept our apologies for any inconvenience caused by the noise from nearby venues. We understand the importance of a peaceful environment and will take your feedback into consideration. Regarding the amenities provided, our aim is to offer a seamless experience and we are currently exploring ways to ensure that our guests have immediate access to all the comforts they require. We acknowledge that the bed comfort did not live up to your expectations and we are continuously reviewing guest feedback to make improvements. Lastly, we apologize if the overall condition of the hotel did not reflect the luxury you anticipated; we are committed to providing a premium experience and will use your comments as an opportunity to enhance our facilities.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Cristina Pérez, Directora General Barceló Funchal Oldtown
10/10 Excellent
Robyn
28 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Robyn
Séjour de 5 nuits en mars 2024
6/10 Satisfaisant
Martin, Beaconsfield
Voyage en couple
24 mars 2024
Les points forts : Propreté
Martin
Séjour de 4 nuits en décembre 2023
Réponse de Cristina Pérez, Directora General Barceló Funchal le 25 mars 2024
Dear Martin,Thank you for your review.We are disappointed to hear that your breakfast experience did not meet your expectations and you found the quality and atmosphere not to your liking. Our aim is to provide a delightful dining experience with our B-LikEat breakfasts, designed around organic and seasonal local produce, and it seems we fell short during your stay. Additionally, we regret that you perceived our staff to be less than cheerful. It is our priority to ensure that all guests are met with the highest level of courteous service. We appreciate your candid feedback on room cleanliness and amenities, and we're glad to know that these aspects were satisfactory to some extent. We take pride in our commitment to maintaining a modern and comfortable environment for our guests.We look forward to welcoming you back. Best regards,Cristina Pérez, Directora General Barceló Funchal Oldtown
10/10 Excellent
Alejandro Marcelino
13 mars 2024
Alejandro Marcelino
Séjour de 4 nuits en mars 2024
10/10 Excellent
Michael
Voyage en famille, Voyage en couple
12 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Michael
Séjour de 3 nuits en mars 2024
Réponse de Cristina Pérez, Directora General Barceló Funchal le 13 mars 2024
Dear Michael,Thank you for reviewing your stay with us.We regret to hear that the surroundings during your stay were not as tranquil as expected. Our central location offers both the convenience of proximity to local attractions and the vibrancy of urban life, which sometimes can carry a bit of noise. We continuously strive to provide a serene environment for our guests and appreciate your understanding.We are delighted to learn that you enjoyed the beautiful rooftop area and that the pool and views contributed to a memorable experience. It's also gratifying to know that you found our staff to be friendly and that the cleanliness and condition of our hotel, along with the room amenities and service, met your expectations to the fullest.We hope to see you again in the future. Kind regards,Cristina Pérez, Directora General Barceló Funchal Oldtown
8/10 Bien
roldig
Voyage en couple
11 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
roldig
Séjour de 2 nuits en mars 2024
Réponse de Cristina Pérez, Directora General Barceló Funchal le 13 mars 2024
Dear Guest,Thank you for taking the time to review your stay.We are pleased that you had an enjoyable stay with us.The entire team look forward to welcoming you back for a future visit.Kind regards,Cristina Pérez, Directora General Barceló Funchal Oldtown
10/10 Excellent
Andrew
Voyage en couple
8 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Andrew
Séjour de 4 nuits en mars 2024
Réponse de Cristina Pérez, Directora General Barceló Funchal le 9 mars 2024
Dear Guest, Thank you very much for your kind feedback.It's heartening to hear that our central location in Funchal contributed positively to your stay and that you appreciated the cleanliness of our rooms, the condition of our hotel, the level of service provided by our team, and the amenities we offer. Our dedication to ensuring a memorable stay is reflected in your satisfaction with the modern comforts and conveniences we've incorporated into our design and hospitality.We look forward to welcoming you back for another memorable experience.Best wishes,Cristina Pérez, Directora General Barceló Funchal Oldtown
10/10 Excellent
Mark
7 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mark
Séjour de 6 nuits en mars 2024
Réponse de Cristina Pérez . General Manager le 17 mars 2024
Dear Mark,Thank you so much for taking the time of giving us your feedback.We are delighted to know that you have enjoyed your stay with us.Looking forqward to welcoming you in the future.Best regards,
8/10 Bien
Simon
26 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Simon
Séjour de 10 nuits en février 2024
Réponse de Cristina Pérez . General Manager le 17 mars 2024
Dear Simon,Thank yopu so much for taking the time of giving us your feedback.I'm happy to learn that you have enjoyed your stay with us.Looking forqward to welcoming you back soon.Best regards,
10/10 Excellent
Andre
Voyage d’affaires
25 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Andre
Séjour de 2 nuits en février 2024
Réponse de Cristina Pérez . General Manager le 17 mars 2024
Boa tarde caro Sr. André,Antes de mais agradeço a sua avaliação.É com satisfação que recebemos o seu feedback, e que gostou da sua estadia connosco.Esperamos recebê-lo novamente no nosso hotel.Obrigada e cumprimentos,
2/10 Horrible
Antony, Dubai
17 févr. 2024
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Antony
Séjour de 1 nuit en février 2024
Réponse de Cristina Pérez . General Manager le 21 févr. 2024
Dear Mr. Antony,Thank you for your feedback. I'm sorry to learn that your experience wasn't up for your expectations.Please rest assured that we will have your review into consideration, to improve our services.Best regards
10/10 Excellent
Kristin
13 févr. 2024
Kristin
Séjour de 3 nuits en février 2024
Réponse de Cristina Pérez . General Manager le 21 févr. 2024
Dear Kristin,Thank you for your evaluation.We are very happy to learn that you have enjoyed your stay with us. It's with a sense of accomplishment that we receive your feedback.Looking forward to welcoming you soon.Best regards,
10/10 Excellent
Richard
11 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Richard
Séjour de 4 nuits en février 2024
Réponse de Cristina Pérez . General Manager le 21 févr. 2024
Dear Mr. Richard,We are thrilled to hear that you enjoyed our hotel, to be perfect for exploring Funchal and its surroundings. It's great to know that you appreciated our stylish design and well-appointed rooms, as we strive to provide a comfortable and enjoyable stay for our guests. Best regards,
10/10 Excellent
peter
Voyage en couple
30 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
peter
Séjour de 4 nuits en décembre 2023
Réponse de Cristina Pérez, Directora General Barceló Funchal le 31 janv. 2024
Beste Peter, Hartelijke dank voor deze enthousiaste beoordeling.Het doet ons deugd te horen dat onze locatie en de nabijheid van de kerstsfeer aan uw verwachtingen hebben voldaan. We zijn blij dat u het eten bij ons ook goed vond en onze aanbeveling waard vindt.Uw opmerking over de kamerfaciliteiten nemen we ter harte en we streven ernaar om deze waar mogelijk te verbeteren, zodat uw volgende verblijf nog comfortabeler zal zijn.Een volgende keer verwelkomen we u graag opnieuw.Met vriendelijke groet, Cristina Pérez, Directora General Barceló Funchal Oldtown
10/10 Excellent
Ylva
14 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ylva
Séjour de 14 nuits en décembre 2023
Réponse de Cristina Pérez . General Manager le 21 févr. 2024
Dear Ylva,Thank you for your feedback.We are delighted to see that you have enjoyed your stay in Funchal, in our hotel.We hope to welcome you back in the near future.Best regards,
10/10 Excellent
Mike
14 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fabulous
Mike
Séjour de 7 nuits en janvier 2024
Réponse de Cristina Pérez, Directora General Barceló Funchal le 15 janv. 2024
Dear Mike,Thank you very much for your kind feedback.We are delighted to hear that your second visit to our centrally located establishment was fantastic and that you found the rooms to be spacious, stylish, and well-equipped. It's wonderful to know that the stunning rooftop pool and bar area contributed to your enjoyment. Our team is heartened by your comments on their friendliness and welcoming nature.We look forward to welcoming you back for another memorable experience.Best wishes,Cristina Pérez, Directora General Barceló Funchal Oldtown
10/10 Excellent
Heleno
11 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Heleno
Séjour de 4 nuits en janvier 2024
Réponse de Cristina Pérez . General Manager le 21 févr. 2024
Dear Heleno,Thank you for your evaluation. It's really important for us to receive your feedback and understand that our work results in a memorable stay.Best regards,
10/10 Excellent
JANETE GOMES
Voyage en famille, Voyage en groupe
11 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
JANETE GOMES
Séjour de 4 nuits en janvier 2024
Réponse de Cristina Pérez . General Manager le 21 févr. 2024
Estimada Sra. Janete Gomes,Antes de mais agradeço o tempo que dedicou ao nos dar a sua opinião.É com sentido de dever cumprido que recebemos o seu feedback.Esperamos poder recebê-la em breve no nosso hotel.Cumprimentos,
8/10 Bien
Bjørn
7 janv. 2024
Bjørn
Séjour de 7 nuits en décembre 2023
Réponse de Cristina Pérez . General Manager le 9 janv. 2024
Dear Bjørn,Thank you for taking the time to give us your evaluation regarding your recent stay in our hotel. We feel satisfied to see that you enjoyed the comfort and location and kindess of our staff.We look forward to the pleasure of welcoming you back on future occasions.Best regards,
10/10 Excellent
Ian
5 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ian
Séjour de 2 nuits en décembre 2023
Réponse de Cristina Pérez . General Manager le 9 janv. 2024
Dear Mr. Ian,Thank you for your feedback. We feel very accomplished to learn that you have enjoyed your stay with us.Looking forward to welcoming you back in the near future.Best regards,
10/10 Excellent
Leif
Voyage en couple
4 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Leif
Séjour de 5 nuits en décembre 2023
Réponse de Cristina Pérez . General Manager le 9 janv. 2024
Dear Leif,Thank you so much for your feedback. It's with a sense of accomplishment that we learn that you have enjoyed your stay with us.We wish to welcome you back soon.Best regards,
10/10 Excellent
Simon, SALTBURN-BY-THE-SEA
23 déc. 2023
Simon
Séjour de 4 nuits en décembre 2023
Réponse de Cristina Pérez . General Manager le 21 févr. 2024
Dear Simon,Thank you for your feedback.We are happy to learn that you have enjoyed your stay with us.We hope to be welcoming you soon.Best regards,
10/10 Excellent
Ann Marie
11 déc. 2023
Ann Marie
Séjour de 3 nuits en décembre 2023
Réponse de Cristina Pérez . General Manager le 9 janv. 2024
Dear Ann Marie,Thank you so much for your feedback. We are happy to learn that you have enjoyed your stay with us.Looking forward to welcome you back in the near future.Best regards,
10/10 Excellent
Rodrigo
Voyage en couple
8 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rodrigo
Réponse de Cristina Pérez . General Manager le 21 févr. 2024
Estimado Sr. Rodrigo,Obrigada pelo seu feedback. É com satisfação que lemos que gostou da sua estadia.Esperamos poder recebê-lo novamente.Cumprimentos,
10/10 Excellent
David
27 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
David
Séjour de 3 nuits en novembre 2023
Réponse de Cristina Pérez, Directora General Barceló Funchal le 28 nov. 2023
Dear David, Thank you very much for your kind feedback.We're delighted that the design of our establishment resonated with you, reflecting the unique charm of our island's architecture. It's also fantastic to know that our rooftop bar and exclusive rooms, complete with premium amenities, contributed to your comfort and relaxation. Furthermore, our team is overjoyed that our breakfast exceeded your expectations with its variety of healthy and organic local produce. Your kind words about our team’s friendliness are greatly valued, as we strive to offer a welcoming experience for all our guests.We look forward to welcoming you back for another memorable experience. Best wishes,Cristina Pérez, Directora General Barceló Funchal Oldtown
10/10 Excellent
Virginie
18 nov. 2023
Virginie
Séjour de 1 nuit en novembre 2023
Réponse de Cristina Pérez . General Manager le 9 janv. 2024
Dear Virginie,Thank you so much for your feedback. We are happy to learn that you have enjoyed your stay with us.Hope to welcome you back soon.Best regards,
10/10 Excellent
Andrew
18 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Andrew
Séjour de 6 nuits en novembre 2023
Réponse de Cristina Pérez, Directora General Barceló Funchal le 18 nov. 2023
Dear Andrew, Thank you very much for your kind feedback.We're delighted to hear that you found our hotel to be in an excellent location, which we believe is perfect for exploring the vibrant city and enjoying the local cuisine. It's wonderful to know that the cleanliness of our rooms met your expectations, providing a comfortable and serene environment for your stay. We also take pride in our hotel's condition, reflecting our commitment to maintaining a high standard for our guests. Furthermore, your commendation of our service is greatly appreciated, as our staff strives to ensure a memorable experience for every guest. Cristina Pérez, Directora General Barceló Funchal Oldtown
10/10 Excellent
Mike
15 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fabulous hotel
Mike
Séjour de 5 nuits en novembre 2023
Réponse de Cristina Pérez, Directora General Barceló Funchal le 16 nov. 2023
Dear Mike, Thank you very much for your kind feedback.We're delighted to hear that you found our hotel to be beautiful and appreciated its convenient location. It's wonderful to know that our efforts to maintain cleanliness and provide top-notch service have contributed to a comfortable and enjoyable stay for you. Your recognition of the condition of our establishment and the comfort of our rooms is greatly valued, and we're thrilled that these aspects met your expectations.We look forward to welcoming you back for another memorable experience. Best wishes,Cristina Pérez, Directora General Barceló Funchal Oldtown
10/10 Excellent
Ellen
Voyage en groupe
6 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect! Would 100% stay again!
Ellen
Séjour de 4 nuits en novembre 2023
Réponse de Cristina Pérez, Directora General Barceló Funchal le 7 nov. 2023
Dear Ellen, We appreciate that you took the time to share your experience with us.We are thrilled to hear that our prime location in the heart of Funchal made your stay convenient and enjoyable. Our staff takes great pride in providing exceptional service, and we are delighted that our team members at the bar and reception, as well as the egg maker at breakfast, made a positive impact on your stay. We appreciate your kind words about our comfortable rooms, luxurious bedding, and delicious B-LikEat breakfast buffet. However, we apologize for the delay in service during your lunch at our restaurant. We understand the importance of timely service and will work on improving this aspect for future guests. Thank you for recommending Noz Café Restaurant, and we are glad you enjoyed their food.We look forward to the pleasure of welcoming you back on future occasions. Best regards,Cristina Pérez, Directora General Barceló Funchal Oldtown
10/10 Excellent
rhona
6 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
rhona
Séjour de 3 nuits en novembre 2023
Réponse de Cristina Pérez, Directora General Barceló Funchal le 6 nov. 2023
Dear Rhona, Thank you for your positive feedback.We are thrilled to hear that you had a good stay with us.It's with a sens of accomplishment that we receive your feedback and keep us motivated to keep presenting an excellent service to our guests.We look forward to welcoming you back on a future occasion. Best regards,Cristina Pérez, Directora General Barceló Funchal Oldtown
10/10 Excellent
Douglas
30 oct. 2023
Douglas
Séjour de 1 nuit en octobre 2023
8/10 Bien
elisabetta
Voyage en couple
29 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
elisabetta
Séjour de 4 nuits en octobre 2023
Réponse de Cristina Pérez, Directora General Barceló Funchal le 4 nov. 2023
Gentile Elisabetta,Grazie per aver recensito il nostro hotel.Siamo lieti che abbia apprezzato la posizione centrale del nostro hotel, che offre comodità per ristoranti, negozi e passeggiate. La nostra posizione vicino all'Avenida do Mar e alla Cattedrale di Funchal è ideale per godersi la meravigliosa cucina di Madeira e scoprire le attrazioni della città.Ci fa piacere sapere che ha trovato la pulizia delle camere, le condizioni dell'hotel e il servizio soddisfacenti. Lavoriamo costantemente per mantenere elevati standard di qualità e comfort per i nostri ospiti.Grazie ancora una volta per aver scelto il nostro albergo. Saremmo felici di poterla ospitare di nuovo in occasione di un suo prossimo viaggio.Le porgiamo i più cordiali saluti.Cristina Pérez, Directora General Barceló Funchal Oldtown
10/10 Excellent
Neal J
29 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A wonderful stay
Neal J
Séjour de 4 nuits en octobre 2023
Réponse de Cristina Pérez, Directora General Barceló Funchal le 29 oct. 2023
Dear Neal, Thank you very much for your kind feedback.We are delighted to hear that you enjoyed our spacious rooms with all the amenities you could want, as well as our excellent B-LikEat breakfasts with a terrific omelette maker on staff. It's great to know that you appreciated the view from our rooftop pool and the convenience of our 24-hour exercise room. Our central location near the ocean and various attractions is indeed one of our hotel's highlights, and we're glad it contributed to your enjoyable stay.We truly appreciate your kind words and positive feedback, and we are thrilled that our staff provided you with exceptional service during your vacation.We look forward to welcoming you back for another memorable experience.Best wishes,Cristina Pérez, Directora General Barceló Funchal Oldtown
10/10 Excellent
kenneth
Voyage en couple
14 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
kenneth
Séjour de 4 nuits en octobre 2023
Réponse de Cristina Pérez, Directora General Barceló Funchal le 14 oct. 2023
Dear Kenneth, Thank you very much for your kind feedback.We are thrilled to hear that you found our hotel lovely and appreciated its prime location. It's great to know that our staff made a positive impression on you, as we strive to provide excellent service to all our guests. Your satisfaction with the cleanliness of the room, hotel condition, and room amenities is truly rewarding for our team.Once again, thank you for your kind words and we hope to have the pleasure of welcoming you back in the future.We look forward to welcoming you back for another memorable experience.Best wishes,Cristina Pérez, Directora General Barceló Funchal Oldtown
10/10 Excellent
Alicia
6 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alicia
Séjour de 7 nuits en septembre 2023
Réponse de Cristina Pérez, Directora General Barceló Funchal le 7 oct. 2023
Dear Alicia,Thank you for your positive feedback.We are thrilled to hear that you appreciated the cleanliness and condition of our hotel, as well as the room amenities. Our team takes pride in providing a comfortable and enjoyable stay for our guests. It's also great to know that our service met your expectations, and we will continue to strive for excellence in this area.We look forward to welcoming you back on a future occasion.Best regards,Cristina Pérez, Directora General Barceló Funchal Oldtown
10/10 Excellent
Paul
5 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place to stay
Paul
Séjour de 3 nuits en septembre 2023
Réponse de Cristina Pérez, Directora General Barceló Funchal le 28 oct. 2023
Dear Paul, Thank you very much for your kind feedback.We are thrilled to hear that you found our hotel extremely clean and appreciated the comfort of our beds. Our central location is indeed a great advantage for our guests to explore the beautiful city of Funchal and its surroundings. We are glad that you had an enjoyable stay with us.We look forward to welcoming you back for another memorable experience.Best wishes,Cristina Pérez, Directora General Barceló Funchal Oldtown
10/10 Excellent
Claudio
4 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Claudio
Séjour de 5 nuits en septembre 2023
Réponse de Cristina Pérez . Directora Geral le 5 oct. 2023
Estimado Sr. Cláudio,Agradeço a sua preferência pelo nosso hotel. É com um sentido de satisfação que recebo o seu feedback. Espero ter o gosto de recebê-lo novamente no nosso hotel.Cumprimentos,