Avis
9,0
Merveilleux
9,2/10
Propreté
9,2/10
Personnel et service
8,4/10
Équipements
8,8/10
Infrastructures et conditions de l’hébergement
8,4/10
Écoresponsabilité
Avis
Voyage en groupe
14 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Carl Jones le 14 déc. 2023
Dear Valued Guest, Thank you for your review. We greatly appreciate the time you have taken to provide us with this valuable feedback. I am delighted to learn that you enjoyed your stay with us! We hope to see you again on your future stays with us!Best Regards,Carl JonesInterim General ManagerInn at Venice Beach
10/10 Excellent
Marcellin, L Ancienne Lorette
18 nov. 2023
Marcellin
Séjour de 2 nuits en octobre 2023
Réponse de Carl Jones le 21 nov. 2023
Dear Valued Guest,Thank you so much for taking the time to rate your recent stay with us! We're absolutely thrilled to hear that you had such a fantastic experience. Our team works hard to ensure every guest has a wonderful stay, and it's incredibly rewarding to know that we hit the mark for you. Thank you for choosing our hotel for this stay; it was a pleasure having you as our guest!We can't wait to host you again for another fantastic experience at the Inn at Venice Beach!Warm Regards,Best Regards,Carl JonesInterim General ManagerInn at Venice Beach
10/10 Excellent
Véronique
5 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Véronique
Séjour de 2 nuits en août 2023
Réponse de Carl Jones le 7 sept. 2023
Dear Valued Guest,Thank you for your review and for choosing our hotel. I’m happy to learn that you enjoyed your stay. I’m looking forward to having you again as a guest in our hotel.Best Regards,Carl JonesInterim General ManagerInn at Venice Beach
10/10 Excellent
Mélanie, Montreal
Voyage en groupe
6 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mélanie
Séjour de 3 nuits en août 2023
Réponse de Carl Jones le 8 août 2023
Dear Valued Guest,Thank you for taking the time to review your stay. Your feedback is essential in our effort to improve our service standards. Your comments have been shared with the appropriate departments so that they may be addressed and corrected. Thank you for choosing our hotel for your stay. We hope to see you again on your future stay with us!Best Regards,Carl JonesInterim General ManagerInn at Venice Beach
6/10 Satisfaisant
Nicholas
27 mai 2021
King to queen
Nicholas
Séjour de 1 nuit en mars 2021
Réponse de Maggie Oliva le 3 juin 2021
Dear Valued Guest,
Thank you for taking the time to comment on your recent stay. Your feedback is essential in our effort to improve our service standards. I do apologize for the room type provided. Your comments have been shared with the appropriate department. Thank you for bringing the matter to our attention. We value your feedback and appreciate the opportunity to look further into the situation.
Maggie Oliva
General Manager
10/10 Excellent
Sebastien
Voyage en famille
4 nov. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Agréable et merveilleusement bien placé
Sebastien
Séjour de 5 nuits en octobre 2019
Réponse de Maggie Oliva le 11 déc. 2019
Dear Sebastien,
Thank you very much for your kind review. I am pleased to hear you were able to enjoy our wonderful location and its proximity to the beach. I am even happier to hear our staff was able to give you a warm welcome. We hope to welcome you back on your next trip to Venice Beach.
Best Wishes,
Maggie Oliva
General Manager
8/10 Bien
Didier
3 sept. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bonne adresse à Venice Beach
Didier
Séjour de 4 nuits en août 2019
Réponse de Maggie Oliva le 8 sept. 2019
Dear Didier,
Thank you for your kind review. I am pleased to hear you were able to enjoy your recent stay with us and take advantage of our location. I am most excited to hear we will be having you as returning guest on your future trip to Venice Beach!
Best Wishes,
Maggie Oliva
General Manager
6/10 Satisfaisant
Pascale, Cannes
3 nov. 2018
Les points forts : Propreté
Pascale
Séjour de 4 nuits en octobre 2018
Réponse de Maggie Oliva le 5 nov. 2018
Dear Pascale,
Thank you for taking the time to let us know about your experience. We value and appreciate your feedback and will take a closer look at areas where you feel we have an opportunity to improve. Thank you again!
Best regards,
Maggie Oliva
General Manager
6/10 Satisfaisant
Voyageur vérifié
17 oct. 2018
Voyageur vérifié
Séjour de 2 nuits en octobre 2018
Réponse de Maggie Oliva le 22 oct. 2018
Dear Valued Guest,
Thank you for the 3 star review! We hope to earn a perfect score on your next visit. Thank you again for staying with us!
Best regards,
Maggie Oliva
General Manager
8/10 Bien
Cedric
7 mai 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Cedric
Réponse de Maggie Oliva le 8 mai 2018
Cedric,
Thank you for the 4 stars! We hope to earn all 5 stars on your next visit. We value and appreciate your business!
Best regards,
Maggie Oliva
General Manager
2/10 Horrible
Gilles
12 juin 2017
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Gilles
Séjour de 3 nuits en juin 2017
Réponse de Maggie le 15 juin 2017
Dear Valued Guest,
I'm terribly sorry that we feel short of meeting your expectations on this visit. We hope to have an opportunity to serve your lodging needs again, and make it a better one. Your feedback is important to us and we will make sure to review it with the team and use it for continued improvement. Thank you for taking the time to rate your stay.
Best Regards,
Maggie Oliva
General Manager
8/10 Bien
Alain
22 mai 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Alain
Réponse de Maggie le 24 mai 2017
Dear Alain,
Thank you so much for the 4 star review. We hope to earn the 5th star on your next visit.
Best Regards,
Maggie Oliva
General Manager
10/10 Excellent
Jerome
21 mai 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jerome
Réponse de Maggie le 24 mai 2017
Dear Jerome,
Thank you so much for the 5 star review. I'm so happy to know we meet your expectations.
Best Regards,
Maggie Oliva
General Manager
10/10 Excellent
Laetitia
5 mars 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Laetitia
Réponse de Maggie le 14 avr. 2017
Dear Laetitia,
We appreciate you taking the time in rating us and we are happy to hear we earned your 5 stars! Should you be visiting Venice in the future, we would love to have you stop by again!
Best Regards,
Maggie Oliva
General Manager
Inn at Venice Beach
8/10 Bien
Selma
4 déc. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel bien placé et propre
Selma
8/10 Bien
Voyageur vérifié
11 sept. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel accueillant et tres bien placé
Voyageur vérifié
6/10 Satisfaisant
Francois, Paris
6 avr. 2016
Les points forts : Propreté
Les points faibles : Confort de la chambre
Climatisation vielle et bruyante
Francois
Réponse de Maggie le 1 juil. 2016
Dear Francois,
Thank you for taking the time to comment and share your experience with others. We appreciate your feedback and will make sure to follow up on the items where you feel we have an opportunity to improve. We value your opinion and will use it to continue to provide legendary service and accommodations.
Best Regards,
Maggie Oliva
General Manager
4/10 Médiocre
Ronald, Liban
2 avr. 2016
Les points forts : Propreté
Les points faibles : Personnel et service
Hotel moyen
Ronald
Réponse de Maggie le 4 juin 2016
Dear Valued Guest,
Thank you for taking the time to comment and share your experience with others. We appreciate your feedback and will make sure to follow up on the items where you feel we have an opportunity to improve. We value your opinion and will use it to continue to provide legendary service and accommodations.
Best Regards,
Maggie Oliva
General Manager
10/10 Excellent
VALERIE, Paris
6 mars 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
VALERIE
Réponse de Maggie le 1 juil. 2016
Dear Valerie,
Thank you for taking the time to share your experience with others! I am happy to hear that you enjoyed your stay and even happier to know that our staff exceeded your expectations. We hope to welcome you back to the Inn, on a future visit to Venice.
Warm regards,
Maggie Oliva
General Manager
8/10 Bien
Cécile, Paris
28 août 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Idéal pour court séjour à LA
Cécile
10/10 Excellent
Jared
27 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jared
Séjour de 3 nuits en mai 2024
Réponse de Juliana Ruiz le 27 mai 2024
Dear Valued Guest,Thank you for the perfect 5/5 rating. We greatly appreciate the time you have taken to provide us with this valuable feedback. It was a pleasure having you stay with us; our hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We can't wait to host you again for another fantastic experience at the Inn at Venice Beach! Thank you for choosing our hotel and have a great week!Best Regards,Juliana RuizInterim General ManagerInn at Venice Beach
10/10 Excellent
Alisa, selma
27 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alisa
Séjour de 1 nuit en mai 2024
Réponse de Juliana Ruiz le 27 mai 2024
Thank you for your comment! We're glad you enjoyed our convenient location and the nearby dining options. We hope to welcome you back soon!
10/10 Excellent
Clifford
26 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Clifford
Séjour de 1 nuit en mai 2024
Réponse de Juliana Ruiz le 27 mai 2024
Dear Valued Guest, Thank you for your 5/5 review. We greatly appreciate the time you have taken to provide us with this valuable feedback. I am delighted to learn that you enjoyed your stay with us! We hope to see you again on your future stays with us!Best Regards,Juliana RuizInterim General ManagerInn at Venice Beach
10/10 Excellent
Steven R
25 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Steven R
Séjour de 4 nuits en février 2024
Réponse de Juliana Ruiz le 27 mai 2024
Thank you so much for your wonderful review! We're delighted to hear that you loved our convenient location and found it easy to walk to the beach, activities, and access the city bus.Our goal is to provide a comfortable and accessible experience for our guests, and it’s great to know we succeeded during your stay. We hope to welcome you back soon for another enjoyable visit!Best regards
10/10 Excellent
Amado
Voyage d’affaires
24 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amado
Séjour de 1 nuit en mars 2024
Réponse de Juliana Ruiz le 27 mai 2024
Dear Valued Guest,Thank you for your kind words! We’re delighted to hear that you had a great stay with us. Your positive feedback is greatly appreciated and motivates our team to continue delivering excellent service.We hope to welcome you back soon!
10/10 Excellent
Nzinga
Voyage en famille avec de jeunes enfants
17 mai 2024
Les points forts : Équipements
Nzinga
Séjour de 1 nuit en mai 2024
Réponse de Juliana Ruiz le 20 mai 2024
Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay and appreciated our central location close to the beaches and restaurants. We look forward to welcoming you back on your next visit!
4/10 Médiocre
Kevin
4 mai 2024
Les points faibles : Infrastructures et conditions de l’hébergement
Kevin
Séjour de 5 nuits en avril 2024
Réponse de Juliana Ruiz le 8 mai 2024
Dear Valued Guest,Thank you for taking the time in giving us a review. Your feedback is essential in our effort to improve our service standards. On behalf of the hotel, please accept my apology for not meeting your standards during your stay. Your ratings have been shared with the appropriate departments so that they may be addressed. We hope we can make it up to you on your next visit to Venice Beach! Have a great week and thank you for choosing our hotel!Best Regards,Juliana RuizInterim General ManagerInn at Venice Beach
10/10 Excellent
Dr. Rafael
27 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dr. Rafael
Séjour de 1 nuit en avril 2024
Réponse de Juliana Ruiz le 28 avr. 2024
Dear Valued Guest,Thank you for the perfect 5/5 rating. We greatly appreciate the time you have taken to provide us with this valuable feedback. It was a pleasure having you stay with us; our hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We can't wait to host you again for another fantastic experience at the Inn at Venice Beach! Thank you for choosing our hotel and have a great week!Best Regards,Juliana RuizInterim General ManagerInn at Venice Beach
8/10 Bien
Christopher John
Voyage en groupe
10 avr. 2024
Les points forts : Propreté et personnel et service
Christopher John
Séjour de 1 nuit en mars 2024
Réponse de Juliana Ruiz le 11 avr. 2024
Thank you for your feedback!We're glad to hear that you found your room comfortable and appreciated the convenience of our on-site parking.If there's anything else we can do to enhance your experience or if you have any further feedback, please feel free to let us know. We're here to ensure you have a pleasant stay.We hope to have the opportunity to welcome you back in the future!Warm regards,Juliana Ruiz
8/10 Bien
Sandra
9 avr. 2024
Les points forts : Propreté et personnel et service
Sandra
Séjour de 3 nuits en mars 2024
Réponse de Juliana Ruiz le 11 avr. 2024
Thank you for your feedback.We're pleased to hear that you found our location excellent for its proximity to surrounding areas. However, we apologize for the noise disturbances you experienced from the nearby Baja Cantina and loud cars. Your comfort is important to us, and we regret any inconvenience caused by the noise.We appreciate your understanding regarding the age of our property and your acknowledgment of its cleanliness, paid parking, and friendly staff. Your comments help us identify areas for improvement and ensure a better experience for our guests in the future.If there's anything else we can do to enhance your experience or if you have any further feedback, please don't hesitate to let us know. We value your input and hope to have the opportunity to welcome you back for a more enjoyable stay.Warm regards,Juliana Ruiz
10/10 Excellent
Timothy
Voyage en famille, Voyage en groupe
9 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Timothy
Séjour de 1 nuit en avril 2024
Réponse de Juliana Ruiz le 11 avr. 2024
Thank you for your feedback!We're delighted to hear that you had a nice experience during your stay with us. Our team strives to provide a comfortable and enjoyable environment for all our guests, and we're glad that we could meet your expectations.If you have any further comments or suggestions for improvement, please feel free to share. We're always looking for ways to enhance our guests' experience.We hope to welcome you back for another great stay in the future!Best regards,Juliana Ruiz
6/10 Satisfaisant
Mobin
Voyage en couple
31 mars 2024
Les points forts : Personnel et service
Mobin
Séjour de 2 nuits en mars 2024
Réponse de Juliana Ruiz le 1 avr. 2024
Thank you for your feedback! We're glad to hear that you had a good stay with us in Venice. If you have any further comments or suggestions for improvement, please feel free to share. We look forward to welcoming you back in the future!Best regards,Alfonso Castro
10/10 Excellent
Maritza
Voyage en famille
30 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Maritza
Séjour de 4 nuits en mars 2024
Réponse de Juliana Ruiz le 1 avr. 2024
Thank you so much for your fantastic feedback! We're thrilled to hear that you had such a positive experience with our staff and found them to be informative and helpful. It's wonderful to know that you appreciated the maps and directions provided to assist you during your stay.We're delighted that you found your room to be clean and cozy, and it's great to hear that our hotel reminded you of Melrose Place! We take pride in our convenient location, just a short 5-10 minute walk from the beach, with plenty of restaurants nearby.Additionally, we're glad that our on-site parking added convenience to your stay.Thank you for choosing to stay with us, and we can't wait to welcome you back for another memorable stay in the future!Warm regards,Alfonso Castro
10/10 Excellent
Shannon
Voyage en famille
29 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Shannon
Séjour de 3 nuits en mars 2024
Réponse de Juliana Ruiz le 1 avr. 2024
Thank you for sharing your feedback. We're thrilled to hear you enjoyed our great location near the beach and that parking was convenient for you. It's wonderful to know you found our rooms nice and spacious, and that our staff was friendly during your stay. We look forward to welcoming you back in the future! Best regards! Alfonso castro
6/10 Satisfaisant
Diya
Voyage d’affaires
28 mars 2024
Les points forts : Propreté, personnel et service, équipements
Diya
Séjour de 2 nuits en mars 2024
Réponse de Juliana Ruiz le 29 mars 2024
Dear Valued Guest,Thank you for taking the time in giving us a review. Your feedback is essential in our effort to improve our service standards. I'm truly sorry to read about your negative experience with the late check-in. Be assured that is not the kind of service that we would like to offer you and I understand your dissatisfaction. We appreciate your kind words about the location of our hotel and our toiletries. I'm happy to hear that our front desk manager was able to offer you services to accomodate your negative experience at check-in. We also waived the water bottle charges from your room due to the inconvenience. On behalf of the hotel, please accept my apology for not fully meeting your standards during your stay. Your comments have been shared with the appropriate departments so that they may be addressed. We hope to have the pleasure of welcoming you back and providing you with an even better experience in the future. I appreciate you choosing our hotel for this stay and we hope you have a wonderful week! Best Regards,Juliana RuizInterim General ManagerInn at Venice Beach
10/10 Excellent
Daniela
26 mars 2024
Daniela
Séjour de 2 nuits en mars 2024
Réponse de Juliana Ruiz le 18 avr. 2024
Dear Valued Guest,Thank you so much for taking the time to rate your recent stay with us! We're absolutely thrilled to hear that you had such a fantastic experience. Our team works hard to ensure every guest has a wonderful stay, and it's incredibly rewarding to know that we hit the mark for you. Thank you for choosing our hotel for this stay; it was a pleasure having you as our guest!We can't wait to host you again for another fantastic experience at the Inn at Venice Beach!Warm Regards,Best Regards,Juliana RuizInterim General ManagerInn at Venice Beach
10/10 Excellent
Leighann
Voyage en couple
24 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Leighann
Séjour de 1 nuit en mars 2024
Réponse de Juliana Ruiz le 26 mars 2024
Dear Valued Guest,Thank you for the perfect 5/5 rating. We greatly appreciate the time you have taken to provide us with this valuable feedback. It was a pleasure having you stay with us; our hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We can't wait to host you again for another fantastic experience at the Inn at Venice Beach! Thank you for choosing our hotel and have a great week!Best Regards,Juliana RuizInterim General ManagerInn at Venice Beach
10/10 Excellent
Mark
Voyage en couple
21 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mark
Séjour de 2 nuits en mars 2024
Réponse de Carl Jones le 22 mars 2024
Dear Valued Guest,Thank you for the perfect 5/5 rating. We greatly appreciate the time you have taken to provide us with this valuable feedback. It was a pleasure having you stay with us; our hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We can't wait to host you again for another fantastic experience at the Inn at Venice Beach! Thank you for choosing our hotel and have a great week!Best Regards,Carl JonesGeneral ManagerInn at Venice Beach
10/10 Excellent
Michele
Voyage en famille
9 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Michele
Séjour de 1 nuit en mars 2024
Réponse de Carl Jones le 11 mars 2024
Thank you for your wonderful comment! We're delighted to hear that you enjoyed our convenient location within walking distance to the beach and the abundance of great restaurants nearby. Your feedback on our cleanliness, comfort, and the friendliness of our staff is greatly appreciated.We strive to provide a welcoming and comfortable experience for our guests, and it's rewarding to know that we succeeded during your stay. If there's anything specific you loved or any areas where we can improve further, please let us know.We look forward to welcoming you back and ensuring another enjoyable stay in the future.Best regards,Carl Jones
8/10 Bien
Gerard
29 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Pricing issue
Gerard
Séjour de 5 nuits en février 2024
Réponse de Carl Jones le 1 mars 2024
Dear Valued Guest,Thank you for taking the time to share your feedback with us. We greatly appreciate your honest evaluation of your recent stay at Inn at Venice Beach. While we're pleased to see that you had a positive experience with our staff, we also acknowledge that there might have been aspects that didn't meet your expectations. Regarding your comment about our prices, we assure you that our hotel offers the same pricing policy as many other hotels in the same level in Venice Beach, though we are sorry to know that you found our hotel overpriced. We believe in the value of the services we provide as we strive to offer fair and competitive pricing. Your ratings are important to us, as they provide valuable insights into areas where we can improve. Your comments have been shared with the appropriate departments so that they may be addressed.We hope to have the pleasure of welcoming you back and providing you with an even better experience in the future.Sincerely,Carl JonesInterim General ManagerInn at Venice Beach
6/10 Satisfaisant
Tung-Yueh
Voyage en famille, Voyage en couple
25 févr. 2024
Tung-Yueh
Séjour de 1 nuit en février 2024
Réponse de Carl Jones le 28 févr. 2024
Dear Valued Guest,Thank you for taking the time to share your feedback with us. We greatly appreciate your honest evaluation of your recent stay at Inn at Venice Beach. While we're pleased to see that you had a positive experience with our staff, we also acknowledge that there might have been aspects that didn't meet your expectations. Regarding your comment about our prices, we assure you that our hotel offers the same pricing policy as many other hotels in the same level in Venice Beach, though we are sorry to know that you found our hotel overpriced. We believe in the value of the services we provide as we strive to offer fair and competitive pricing. Your ratings are important to us, as they provide valuable insights into areas where we can improve. Your comments have been shared with the appropriate departments so that they may be addressed.We hope to have the pleasure of welcoming you back and providing you with an even better experience in the future.Sincerely,Carl JonesInterim General ManagerInn at Venice Beach
10/10 Excellent
Lindsey Nicole
24 févr. 2024
Lindsey Nicole
Séjour de 1 nuit en février 2024
Réponse de Carl Jones le 20 mars 2024
Dear Valued Guest,Thank you so much for taking the time to rate your recent stay with us! We're absolutely thrilled to hear that you had such a fantastic experience. Our team works hard to ensure every guest has a wonderful stay, and it's incredibly rewarding to know that we hit the mark for you. Thank you for choosing our hotel for this stay; it was a pleasure having you as our guest!We can't wait to host you again for another fantastic experience at the Inn at Venice Beach!Warm Regards,Best Regards,Carl JonesGeneral ManagerInn at Venice Beach
10/10 Excellent
Kazim
Voyage en famille
21 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kazim
Séjour de 4 nuits en février 2024
Réponse de Carl Jones le 28 févr. 2024
Dear Valued Guest,Thank you for the perfect 5/5 rating. We greatly appreciate the time you have taken to provide us with this valuable feedback. It was a pleasure having you stay with us; our hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We can't wait to host you again for another fantastic experience at the Inn at Venice Beach! Thank you for choosing our hotel and have a great week!Best Regards,Carl JonesInterim General ManagerInn at Venice Beach
10/10 Excellent
Therese
Voyage en famille
15 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Therese
Séjour de 3 nuits en février 2024
Réponse de Carl Jones le 16 févr. 2024
Dear Valued Guest,Thank you for the perfect 10/10 rating. We greatly appreciate the time you have taken to provide us with this valuable feedback. It was a pleasure having you stay with us; our hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We can't wait to host you again for another fantastic experience at the Inn at Venice Beach! Thank you for choosing our hotel and have a great week!Best Regards,Carl JonesInterim General ManagerInn at Venice Beach
10/10 Excellent
Helena
8 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Basic but very nice hotel, right next to beach
Helena
Séjour de 2 nuits en février 2024
Réponse de Carl Jones le 13 févr. 2024
Dear Valued Guest,Thank you for the perfect 10/10 rating. We greatly appreciate the time you have taken to provide us with this valuable feedback. It was a pleasure having you stay with us; our hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We can't wait to host you again for another fantastic experience at the Inn at Venice Beach! Thank you for choosing our hotel and have a great week!Best Regards,Carl JonesInterim General ManagerInn at Venice Beach
8/10 Bien
Aurea
Voyage d’affaires
5 févr. 2024
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Aurea
Séjour de 1 nuit en février 2024
Réponse de Carl Jones le 6 févr. 2024
Dear Valued Guest,Thank you for taking the time to share your feedback with us. We greatly appreciate your honest evaluation of your recent stay at Inn at Venice Beach. While we're pleased to see that you had a positive experience overall, we also acknowledge that there might have been aspects that didn't meet your expectations. Your ratings are important to us, as they provide valuable insights into areas where we can improve.We hope to have the pleasure of welcoming you back and providing you with an even better experience in the future.Sincerely,Carl JonesInterim General ManagerInn at Venice Beach
10/10 Excellent
Stephanie
28 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Stephanie
Séjour de 1 nuit en janvier 2024
Réponse de Carl Jones le 6 févr. 2024
Dear Valued Guest,Thank you for the perfect 5/5 rating. We greatly appreciate the time you have taken to provide us with this valuable feedback. It was a pleasure having you stay with us; our hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We can't wait to host you again for another fantastic experience at the Inn at Venice Beach! Thank you for choosing our hotel and have a great week!Best Regards,Carl JonesInterim General ManagerInn at Venice Beach
10/10 Excellent
Debra
27 janv. 2024
Debra
Séjour de 1 nuit en janvier 2024
Réponse de Carl Jones le 6 févr. 2024
Dear Valued Guest,Thank you for taking the time to review your stay with us. I'm happy to read about your positive feedback about our hotel and staff. Our hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to hosting your stay once again and continuing to meet your expectations.Best Regards,Carl JonesInterim General ManagerInn at Venice Beach
8/10 Bien
Henry
17 janv. 2024
Les points forts : Personnel et service
Henry
Séjour de 4 nuits en janvier 2024
Réponse de Carl Jones le 6 févr. 2024
Dear Valued Guest,Thank you for taking the time to review your stay with us. I'm happy to read about your positive feedback about our hotel and staff. Our hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to hosting your stay once again and continuing to meet your expectations.Best Regards,Carl JonesInterim General ManagerInn at Venice Beach
6/10 Satisfaisant
Devra
Voyage en famille
7 janv. 2024
Les points forts : Propreté
Devra
Séjour de 1 nuit en décembre 2023
Réponse de Carl Jones le 6 févr. 2024
Dear Valued Guest,Thank you for taking the time to share your feedback with us. We greatly appreciate your honest evaluation of your recent stay at Inn at Venice Beach. While we're pleased to see that you had a positive experience with our location, we also acknowledge that there might have been aspects that didn't meet your expectations. Regarding your comment about our prices, we assure you that our hotel offers the same pricing policy as many other hotels in the same level in Venice Beach, though we are sorry to know that you found our hotel overpriced. We believe in the value of the services we provide as we strive to offer fair and competitive pricing. Your ratings are important to us, as they provide valuable insights into areas where we can improve. Your comments have been shared with the appropriate departments so that they may be addressed.We hope to have the pleasure of welcoming you back and providing you with an even better experience in the future.Sincerely,Carl JonesInterim General ManagerInn at Venice Beach