Avis sur Palácio Ludovice Wine Experience Hotel
Palácio Ludovice Wine Experience Hotel
R. de São Pedro de Alcântara, 39-49, Lisbon, Lisboa
Avis
9,8
Exceptionnel
10/10
Propreté
9,8/10
Personnel et service
9,6/10
Équipements
9,8/10
Infrastructures et conditions de l’hébergement
9,6/10
Écoresponsabilité
Avis
Voyage en couple
2 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2024
Réponse de Guest Relations Supervisor le 6 mars 2024
Chere Madame Marja,Merci d'avoir écrit un autre chapitre important d'une histoire vieille de plus de 300 ans.L'ensemble de notre personnel s'engage à offrir à nos précieux clients des expériences mémorables et il est très gratifiant de recevoir un commentaire tel que le vôtre, qui est une véritable motivation pour nous tous. "Nous sommes ce que nous faisons de manière répétée" - Aristóteles.Nous espérons avoir l'occasion de vous accueillir la prochaine fois à Lisbonne!Cordialment,Inês Subtil
10/10 Excellent
Jonathan
27 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jonathan
Séjour de 3 nuits en février 2024
Réponse de Guest Relations Supervisor le 29 févr. 2024
Dear Mr. Jonathan Hamel,Thank you for writing another important chapter in a story with more than 300 years. We are delighted to read that you had a fantastic experience in our Palace located in a such charming neighborhood."Happiness is not by chance, but by choice" - Jim Rohn.We are looking forward to welcome once again, hopefully soon!Kindest Regards, Inês Subtil
10/10 Excellent
Maxime
20 févr. 2024
Maxime
Séjour de 1 nuit en février 2024
Réponse de Guest Relations Supervisor le 1 mars 2024
Chère Madame Maxime Bidon,Nous vous remercions d'avoir écrit un nouveau chapitre important d'une histoire vieille de plus de 300 ans. Nous sommes ravis de lire que vous avez vécu une expérience fantastique dans notre palais.Nous espérons vous accueillir bientôt lors d'une prochaine visite à Lisbonne !Cordialment,Inês Subtil
10/10 Excellent
Voyageur vérifié
Voyage en famille
7 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour fantastique
Voyageur vérifié
Séjour de 2 nuits en janvier 2024
Réponse de Palácio Ludovice Wine Experience Hotel le 9 janv. 2024
Dear Guest, Thank you for writing another important chapter in a story with more than 300 years. All our staff is committed in providing to all our valued guests memorable experiences and it is very rewarding to receive a comment such as yours that is a truly motivation to all of us. It will be my pleasure to proudly share your ‘super’ feedback with all our dedicated team. "Joy is not in things; it is in us." - Richard WagnerHope to have the pleasure of welcoming you back in a near future.Sincerely, Ricardo Dias Assistant Front Office Manager
10/10 Excellent
Fazyla
Voyage en famille
26 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fazyla
Séjour de 3 nuits en décembre 2023
Réponse de Palácio Ludovice Wine Experience Hotel le 28 déc. 2023
Dear Guest, Thank you for writing another important chapter in a story with more than 300 years. Your review is very important to us and we will share it with the entire Palácio Ludovice Team.“Things work best for those who make the best of how things work out” – John WoodenHope to have the pleasure of welcoming you back in a near future.Sincerely, Ricardo Dias Assistant Front Office Manager
10/10 Excellent
Marc
19 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Marc
Séjour de 4 nuits en septembre 2023
Réponse de Palácio Ludovice Hotel le 3 oct. 2023
Dear Guest, Thank you for writing another important chapter in a story with more than 300 years. Your review is very important to us.“Music in the soul can be heard by the universe.” - Lao TzuHope to have the pleasure of welcoming you back in a near future.Sincerely, Raquel Ferreira Guest Relations Manager
10/10 Excellent
Pierre
Voyage en famille
20 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Pierre
Séjour de 2 nuits en mai 2023
Réponse de Palácio Ludovice Hotel le 25 mai 2023
Dear Guest, Thank you for writing another important chapter in a story with more than 300 years. All our staff is committed in providing to all our valued guests memorable experiences and it is very rewarding to receive a comment such as yours that is a truly motivation to all of us. It will be my pleasure to proudly share your ‘super’ feedback with all our dedicated team. Thank you so much!!! "Happiness comes in waves. It'll find you again." - UnknownHope to have the pleasure of welcoming you back in a near future.Sincerely, Raquel Ferreira Guest Relations Manager
10/10 Excellent
Marie-Valentine
9 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Marie-Valentine
Séjour de 2 nuits en mai 2023
Réponse de Palácio Ludovice Hotel le 12 mai 2023
Cher client, Merci d’avoir écrit un autre chapitre important d’une histoire de plus de 300 ans.Votre évaluation est très importante pour nous."Fais de ta vie un rêve, et d'un rêve, une réalité." - Antoine de Saint-Exupéry.J'espère avoir le plaisir de vous accueillir dans un prochain séjour.Cordialement, Raquel Ferreira Guest Relations Manager
10/10 Excellent
Didier
28 janv. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent: équipe, localisation et hotel
Didier
Séjour de 2 nuits en janvier 2023
Réponse de Palácio Ludovice Hotel le 28 janv. 2023
Cher client, Merci d’avoir écrit un autre chapitre important d’une histoire de plus de 300 ans.Tout notre personnel s'engage à offrir à tous nos précieux invités des expériences mémorables et il est très gratifiant de recevoir un commentaire comme le vôtre qui est une véritable motivation pour nous tous.“Au milieu de l'hiver, j'ai découvert en moi un invincible été.” - Albert CamusJ'espère avoir le plaisir de vous accueillir dans un prochain séjour.Cordialement, Raquel Ferreira Guest Relations Manager
10/10 Excellent
Audrey
7 déc. 2022
Audrey
10/10 Excellent
Didier
22 nov. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Luxe et calme dans un quartier animé.
Didier
Séjour de 5 nuits en novembre 2022
Réponse de Palácio Ludovice Hotel le 23 nov. 2022
Cher client, Merci d’avoir écrit un autre chapitre important d’une histoire de plus de 300 ans.Tout notre personnel s'engage à offrir à tous nos précieux invités des expériences mémorables et il est très gratifiant de recevoir un commentaire comme le vôtre qui est une véritable motivation pour nous tous.Merci d'avoir partagé la photographie avec nous! "On ne change pas une équipe qui gagne."J'espère avoir le plaisir de vous accueillir dans un prochain séjour.Cordialement, Raquel Ferreira Guest Relations Manager
10/10 Excellent
S
22 août 2022
S
Séjour de 6 nuits en août 2022
Réponse de Palácio Ludovice Hotel le 26 août 2022
Dear Guest, Thank you for writing another important chapter in a story with more than 300 years. Your review is very important to us!“You have to leave the island to see the island. We don't see each other if we don't get out of ourselves.” - Jose SaramagoHope to have the pleasure of welcoming you back in a near future.Sincerely, Raquel Ferreira Guest Relations Manager
10/10 Excellent
Daniel
Voyage en couple
4 août 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Daniel
Séjour de 2 nuits en août 2022
Réponse de Palácio Ludovice Hotel le 5 août 2022
Cher client,
Merci d’avoir écrit un autre chapitre important d’une histoire de plus de 300 ans.
Tout notre personnel s'engage à offrir à tous nos précieux invités des expériences mémorables et il est très gratifiant de recevoir un commentaire comme le vôtre qui est une véritable motivation pour nous tous.
"A coeur vaillant rien d'impossible." - Jacques Cœur
J'espère avoir le plaisir de vous accueillir dans un prochain séjour.
Cordialement,
Raquel Ferreira
Guest Relations Manager
10/10 Excellent
Srikar
27 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Srikar
Séjour de 2 nuits en mai 2024
Réponse de Guest Relations Supervisor le 28 mai 2024
Dear Mr. Srikar Reddy,Thank you for writing another important chapter in a story with more than 300 years and for the time spent to provide us with your feedback which is very important for us and deserves all our attention. All our staff is committed in providing to all our valued guests memorable experiences and it is very rewarding to receive a comment such as yours that is a truly motivation to all of us. It will be a pleasure to proudly share your feedback with all our dedicated team. "If you cannot do great things, do small things in a great way." — Napoleon HillWe hope that we may have the opportunity of welcoming you next time in Lisbon! Kindest Regards, Inês Subtil
10/10 Excellent
Amber
27 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amber
Séjour de 2 nuits en février 2024
Réponse de Guest Relations Supervisor le 28 mai 2024
Dear Mrs. Amber Molina,Thank you for writing another important chapter in a story with more than 300 years and for the time spent to provide us with your feedback which is very important for us and deserves all our attention. All our staff is committed in providing to all our valued guests memorable experiences and it is very rewarding to receive a comment such as yours that is a truly motivation to all of us. It will be a pleasure to proudly share your feedback with all our dedicated team. “Success is only meaningful and enjoyable if it feels like your own.” — Michelle ObamaWe hope that we may have the opportunity of welcoming you next time in Lisbon! Kindest Regards, Inês Subtil
10/10 Excellent
Benny
Voyage en couple
21 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Benny
Séjour de 3 nuits en mai 2024
Réponse de Guest Relations Supervisor le 28 mai 2024
Dear Mr. Benny Hom,Thank you for writing another important chapter in a story with more than 300 years and for the time spent to provide us with your feedback which is very important for us and deserves all our attention. All our staff is committed in providing to all our valued guests memorable experiences and it is very rewarding to receive a comment such as yours that is a truly motivation to all of us. It will be a pleasure to proudly share your feedback with all our dedicated team. We hope that we may have the opportunity of welcoming you next time in Lisbon! Kindest Regards, Inês Subtil
10/10 Excellent
Aya
17 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Aya
Séjour de 3 nuits en mai 2024
Réponse de Guest Relations Supervisor le 28 mai 2024
Dear Mrs. Aya Alshahwany,Thank you for writing another important chapter in a story with more than 300 years and for the time spent to provide us with your feedback which is very important for us and deserves all our attention. All our staff is committed in providing to all our valued guests memorable experiences and it is very rewarding to receive a comment such as yours that is a truly motivation to all of us. It will be a pleasure to proudly share your feedback with all our dedicated team. "You'll never do a whole lot unless you're brave enough to try." — Dolly PartonWe hope that we may have the opportunity of welcoming you next time in Lisbon! Kindest Regards, Inês Subtil
10/10 Excellent
Laura
Voyage en famille, Voyage en couple
11 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Laura
Séjour de 4 nuits en mai 2024
Réponse de Guest Relations Supervisor le 28 mai 2024
Dear Mrs. Laura James,Thank you for writing another important chapter in a story with more than 300 years and for the time spent to provide us with your feedback which is very important for us and deserves all our attention. All our staff is committed in providing to all our valued guests memorable experiences and it is very rewarding to receive a comment such as yours that is a truly motivation to all of us. It will be a pleasure to proudly share your feedback with all our dedicated team. "The time is always right to do what is right." — Martin Luther King Jr.We hope that we may have the opportunity of welcoming you next time in Lisbon! Kindest Regards, Inês Subtil
8/10 Bien
Maureen
Voyage en couple
6 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Maureen
Séjour de 2 nuits en mai 2024
Réponse de Guest Relations Supervisor le 11 mai 2024
Dear Mrs. Maureen Buick,Thank you for writing another important chapter in a story with more than 300 years and for the time spent to provide us with your feedback which is very important for us and deserves all our attention. All our staff is committed in providing to all our valued guests memorable experiences and it is very rewarding to receive a comment such as yours that is a truly motivation to all of us."The most important thing is to try and inspire people so that they can be great in whatever they want to do." – Kobe Bryant.We hope that we may have the opportunity of welcoming you next time in Lisbon! Kindest Regards, Inês Subtil
10/10 Excellent
John
Voyage en couple
1 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
John
Séjour de 6 nuits en avril 2024
Réponse de Guest Relations Supervisor le 11 mai 2024
Dear Mr. John Kupchaunis,Thank you for writing another important chapter in a story with more than 300 years and for the time spent to provide us with your feedback which is very important for us and deserves all our attention. All our staff is committed in providing to all our valued guests memorable experiences and it is very rewarding to receive a comment such as yours that is a truly motivation to all of us."The point is not to pay back kindness but to pass it on" - Julia Alvarez.We hope that we may have the opportunity of welcoming you next time in Lisbon! Kindest Regards, Inês Subtil
10/10 Excellent
David
30 avr. 2024
David
Séjour de 1 nuit en avril 2024
10/10 Excellent
john
Voyage en couple
30 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
john
Séjour de 3 nuits en avril 2024
Réponse de Guest Relations Supervisor le 11 mai 2024
Dear Mr. John Kay,Thank you for writing another important chapter in a story with more than 300 years and for the time spent to provide us with your feedback which is very important for us and deserves all our attention. All our staff is committed in providing to all our valued guests memorable experiences and it is very rewarding to receive a comment such as yours that is a truly motivation to all of us. It will be a pleasure to share your feedback with all our dedicated team. "Find a job you enjoy doing, and you will never have to work a day in your life" - Mark TwainWe hope that we may have the opportunity of welcoming you next time in Lisbon! Kindest Regards, Inês Subtil
8/10 Bien
TAMMY
Voyage en groupe
29 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
TAMMY
Séjour de 2 nuits en avril 2024
Réponse de Guest Relations Supervisor le 11 mai 2024
Dear Mrs. Tammy Alvino,Thank you for writing another important chapter in a story with more than 300 years and for the time spent to provide us with your feedback which is very important for us and deserves all our attention. All our staff is committed in providing to all our valued guests memorable experiences and it is very rewarding to receive a comment such as yours. It will be a pleasure to proudly share your feedback with all our dedicated team. "Do what you love and you will never work a day in your life" - Marc Anthony.We hope that we may have the opportunity of welcoming you next time in Lisbon! Kindest Regards, Inês Subtil
10/10 Excellent
Susie
27 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Susie
Séjour de 3 nuits en avril 2024
10/10 Excellent
Allison
Voyage en couple
24 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Allison
Séjour de 2 nuits en avril 2024
Réponse de Guest Relations Supervisor le 11 mai 2024
Dear Mrs. Allison Moreida,Thank you for writing another important chapter in a story with more than 300 years and for the time spent to provide us with your feedback which is very important for us and deserves all our attention. All our staff is committed in providing to all our valued guests memorable experiences and it is very rewarding to receive a comment such as yours that is a truly motivation to all of us. It will be a pleasure to proudly share your feedback with all our dedicated team. "Do not be afraid of perfection, you will never achieve it" - Salvador Dali.We hope that we may have the opportunity of welcoming you next time in Lisbon! Kindest Regards, Inês Subtil
10/10 Excellent
Cristina
13 avr. 2024
Cristina
Séjour de 1 nuit en avril 2024
10/10 Excellent
Cristina
Voyage en couple
10 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cristina
Séjour de 3 nuits en avril 2024
Réponse de Guest Relations Supervisor le 11 mai 2024
Dear Mrs. Cristina Vincentelli,Thank you for writing another important chapter in a story with more than 300 years and for the time spent to provide us with your feedback which is very important for us and deserves all our attention. We are delighted to read that you had a fantastic experience and that our team provided such excellent service that exceeded / reached your expectations! Your positive review greatly motivates us to continuously improve our services and maintain our commitment to excellence. "The more you work, more luck you will have" - Thomas Jefferson.We are grateful for the opportunity to have you as our guest, and we look forward to welcoming you back, hopefully soon! Kindest Regards, Inês Subtil
10/10 Excellent
Sharon Mary
9 avr. 2024
Sharon Mary
Séjour de 3 nuits en février 2024
10/10 Excellent
Karel M, Sint Niklaas
Voyage en groupe
5 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Karel M
Séjour de 3 nuits en avril 2024
Réponse de Guest Relations Supervisor le 11 mai 2024
Dear Mrs. Karel Hoye,Thank you for writing another important chapter in a story with more than 300 years and for the time spent to provide us with your feedback which is very important for us and deserves all our attention. We are delighted to read that you had a fantastic experience and that our team provided such excellent service that exceeded / reached your expectations! Your positive review greatly motivates us to continuously improve our services and maintain our commitment to excellence. "We are what we repeatedly do". - Aristóteles.We are grateful for the opportunity to have you as our guest, and we look forward to welcoming you back, hopefully soon! Kindest Regards, Inês Subtil
6/10 Satisfaisant
SANJAY
Voyage en couple
29 mars 2024
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Propreté et personnel et service
SANJAY
Séjour de 2 nuits en mars 2024
Réponse de Guest Relations Supervisor le 30 mars 2024
Dear Mr. Sanjay Kapur,Thank you for writing another important chapter in a story with more than 300 years and for the time spent to provide us with your feedback which is very important for us and deserves all our attention. We truly regret to hear that several things throughout your stay haven’t met your expectations. Everyday, all our dedicated team give the utmost to comply with our guest needs and we are surprised when reading your comment that even when we promptly assist you with all reservations, during and after your stay, you considered our concierge service lame. Furthermore, on your departure, one of our staff member carried your luggage to the following hotel next door proving the excelent service we strive to provide. Lastly, on our side, the turndown service was carried out according with our procedures and understood by you. However, we take note of your comment and we will share with the entire team as we strive to improve every day with our guests feedback.We hope that we may have the opportunity of welcoming you next time in Lisbon! Kindest Regards, Inês SubtilKindest Regards,
10/10 Excellent
Kerri
Voyage en famille, Voyage en groupe
25 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kerri
Séjour de 1 nuit en mars 2024
10/10 Excellent
Luiza, Brussels
Voyage d’affaires, Voyage en couple
22 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Luiza
Séjour de 1 nuit en mars 2024
Réponse de Guest Relations Supervisor le 2 avr. 2024
Dear Guest,Thank you for writing another important chapter in a story with more than 300 years and for the time spent to provide us with your feedback which is very important for us and deserves all our attention. All our staff is committed in providing to all our valued guests memorable experiences and it is very rewarding to receive a comment such as yours that is a truly motivation to all of us. It will be a pleasure to proudly share your feedback with all our dedicated team. We hope that we may have the opportunity of welcoming you next time in Lisbon! Kindest Regards, Inês Subtil
10/10 Excellent
Mike
Voyage en couple
20 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mike
Séjour de 6 nuits en mars 2024
Réponse de Guest Relations Supervisor le 2 avr. 2024
Dear Guest,Thank you for writing another important chapter in a story with more than 300 years and for the time spent to provide us with your feedback which is very important for us and deserves all our attention. All our staff is committed in providing to all our valued guests memorable experiences and it is very rewarding to receive a comment such as yours that is a truly motivation to all of us. It will be a pleasure to proudly share your feedback with all our dedicated team, specially Tiago.We hope that we may have the opportunity of welcoming you next time in Lisbon! Kindest Regards, Inês Subtil
10/10 Excellent
Haitao
18 mars 2024
Haitao
Séjour de 2 nuits en février 2024
10/10 Excellent
Angela
Voyage en famille
18 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Angela
Séjour de 3 nuits en mars 2024
Réponse de Guest Relations Supervisor le 2 avr. 2024
Dear Guest,Thank you for writing another important chapter in a story with more than 300 years and for the time spent to provide us with your feedback which is very important for us and deserves all our attention. All our staff is committed in providing to all our valued guests memorable experiences and it is very rewarding to receive a comment such as yours that is a truly motivation to all of us. It will be a pleasure to proudly share your feedback with all our dedicated team. We hope that we may have the opportunity of welcoming you next time in Lisbon! Kindest Regards, Inês Subtil
10/10 Excellent
Miguel
Voyage en couple
17 mars 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Miguel
Séjour de 3 nuits en mars 2024
Réponse de Guest Relations Supervisor le 2 avr. 2024
Estimado Señor Miguel,Gracias por escribir otro capítulo importante en una historia de más de 300 años y por tomarse el tiempo de hacernos llegar sus comentarios, que son muy importantes para nosotros y merecen toda nuestra atención. Todo nuestro personal está comprometido a proporcionar a todos nuestros valiosos huéspedes experiencias memorables y es muy gratificante recibir un comentario como el suyo, que es una verdadera motivación para todos nosotros. Será un placer compartir sus comentarios con todo nuestro equipo, especialmente con Pedro y Junior.¡Esperamos tener la oportunidad de darle la bienvenida la próxima vez en Lisboa! Un cordial saludo, Inês Subtil
10/10 Excellent
alex
Voyage en couple
29 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
alex
Séjour de 4 nuits en février 2024
Réponse de Guest Relations Supervisor le 29 févr. 2024
Dear Guest,Thank you for writing another important chapter in a story with more than 300 years. We are delighted to hear that you thoroughly enjoyed your stay. On behalf of our entire team we would like to thank you for your very kind feedback which motivates us to continuously improve our services and maintain our commitment to excellence."We are what we repeatedly do." - Aristóteles.We are grateful for the opportunity to have you as our Guest, and we look forward to welcoming you once again next time in Lisbon.Kindest Regards,Inês Subtil
10/10 Excellent
Edward
Voyage en couple
27 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Edward
Séjour de 1 nuit en février 2024
Réponse de Guest Relations Supervisor le 29 févr. 2024
Dear Edward Watkins,Thank you for writing another important chapter in a story with more than 300 years. We are delighted to read that you had a fantastic experience in our Palace located in a such charming neighborhood."The only way to do great work is to love what you do" - Steve Jobs.We look forward to welcome you next time in Lisbon, hopefully soon!Kindest Regards,Inês Subtil
10/10 Excellent
Tyler
Voyage en couple
26 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tyler
Séjour de 2 nuits en février 2024
Réponse de Inês Subtil | Guest Relations Supervisor le 27 févr. 2024
Dear Guest, Thank you for writing another important chapter in a story with more than 300 years and for the time spent to provide us with your feedback which is very important for us and deserves all our attention. We are glad to hear that you enjoy our staff performance, specially Ricardo. "Everything you can imagine is real" - Pablo Picasso. It was a real pleasure for us to have you as our Guest, and we hope to welcome you once again, next time in Lisbon! Kindest Regards
8/10 Bien
Hilda hi
Voyage en groupe
26 févr. 2024
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Hilda hi
Séjour de 2 nuits en février 2024
Réponse de Guest Relations Supervisor le 1 mars 2024
Dear Mrs. Hilda Yim,Thank you for writing another important chapter in a story with more than 300 years. We are delighted to read that you had a fantastic experience in our Palace.We look forward to welcome you next time in Lisbon, hopefully soon!Kindest Regards,Inês Subtil
8/10 Bien
Ivonne
Voyage en groupe
24 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ivonne
Séjour de 3 nuits en février 2024
Réponse de Guest Relations Supervisor le 1 mars 2024
Dear Mrs. Ivonne Rivera,Thank you for writing another important chapter in a story with more than 300 years. We are delighted to read that you had a fantastic experience in our Palace.We look forward to welcome you next time in Lisbon, hopefully soon!Kindest Regards,Inês Subtil
2/10 Horrible
Dae Gun, Chula Vista
23 févr. 2024
Dae Gun
Séjour de 2 nuits en février 2024
10/10 Excellent
Sarah
23 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sarah
Séjour de 2 nuits en février 2024
10/10 Excellent
Marcela
Voyage en famille, Voyage en groupe, Voyage d’affaires
21 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Marcela
Séjour de 2 nuits en février 2024
Réponse de Guest Relations Supervisor le 1 mars 2024
Estimada Sra. Marcela Kalid,Obrigado por escrever mais um capítulo importante de uma história com mais de 300 anos. Ficamos muito satisfeitos por ler que teve uma experiência fantástica no nosso Palácio.Esperamos recebê-la em breve numa futura visita a Lisboa!Melhores cumprimentos,Inês Subtil
10/10 Excellent
Voyageur vérifié
Voyage en famille
20 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 3 nuits en février 2024
Réponse de Guest Relations Supervisor le 1 mars 2024
Dear Mrs. Ling Yang,Thank you for writing another important chapter in a story with more than 300 years. We are delighted to read that you enjoyed your stay in our Palace.We look forward to welcome you next time in Lisbon, hopefully soon!Kindest Regards,Inês Subtil
10/10 Excellent
Marcelo, New York
19 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Marcelo
Séjour de 3 nuits en février 2024
10/10 Excellent
Carlos
18 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Carlos
Séjour de 6 nuits en février 2024
Réponse de Guest Relations Supervisor le 1 mars 2024
Estimado Sr. Carlos Possidente,Obrigado por escrever mais um capítulo importante de uma história com mais de 300 anos. Ficamos muito satisfeitos por ler que teve uma experiência fantástica no nosso Palácio.Esperamos recebê-lo em breve numa futura visita a Lisboa!Melhores cumprimentos,Inês Subtil
10/10 Excellent
adriana
Voyage en famille
17 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
adriana
Séjour de 2 nuits en février 2024
Réponse de Guest Relations Supervisor le 1 mars 2024
Estimada Sra. Adriana Marcilio,Obrigado por escrever mais um capítulo importante de uma história com mais de 300 anos. Ficamos muito satisfeitos por ler que teve uma experiência fantástica no nosso Palácio.Esperamos recebê-la em breve numa futura visita a Lisboa!Melhores cumprimentos,Inês Subtil
10/10 Excellent
ZIH HAN
Voyage en famille
15 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
5/5 wonderful stay
ZIH HAN
Séjour de 2 nuits en février 2024
Réponse de Guest Relations Supervisor le 17 févr. 2024
Dear Mrs. Zih Han,Thank you for being part of a story with more than 300 years!We are delighted to hear that your recent stay at Palacio Ludovice was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.We are very lucky to be located in a place with a matchless historical personality and charm.We all hope to welcome you back in the near future!Kindest Regards,Inês Subtil
10/10 Excellent
Marjorie
13 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Marjorie
Séjour de 3 nuits en février 2024
Réponse de Guest Relations Supervisor le 29 févr. 2024
Dear Mrs. Marjorie,Thank you for writing another important chapter in a story that is more than 300 years old. We are delighted to read that you had a fantastic experience and we are looking forward to welcome you once again, hopefully soon!Kindest Regards,Inês Subtil