Avis sur Pullman Phuket Karon Beach Resort
Pullman Phuket Karon Beach Resort
333 Patak Road, Karon Beach, Karon, Phuket
Avis
8,6
Excellent
9,0/10
Propreté
8,8/10
Personnel et service
8,6/10
Équipements
8,2/10
Infrastructures et conditions de l’hébergement
8,4/10
Écoresponsabilité
Avis
25 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Ajay Sampige le 29 févr. 2024
Dear Guest,Thank you for your kind words! We're thrilled to hear that you had a magnificent experience during your stay with us.If you ever have any further feedback or suggestions, please don't hesitate to reach out. We look forward to welcoming you back for another wonderful experience in the future!Warm regards,Ajay SampigeGeneral Manager
8/10 Bien
Billel
Voyage en famille
4 févr. 2024
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Billel
Séjour de 3 nuits en janvier 2024
Réponse de Ajay Sampige le 8 févr. 2024
Dear Guest,Thank you for choosing Pullman Phuket Karon Beach Resort for your stay. We hope you had a wonderful time and we look forward to welcoming you back soon.Best regards,Ajay SampigeGeneral Manager
2/10 Horrible
MARC
Voyage en famille
26 août 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
MARC
Séjour de 9 nuits en août 2023
8/10 Bien
SIDI YOUSSEF
Voyage en famille avec de jeunes enfants
24 févr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
SIDI YOUSSEF
Séjour de 12 nuits en février 2023
Réponse de Hilton Phuket Arcadia Team le 24 févr. 2023
Dear SIDI, Thank you for choosing to stay with us at Hilton Phuket Arcadia Resort & Spa and for taking the time to share your lovely feedback! I am delighted to note that you enjoyed everything about your experience - from our resort's overall features to the hospitality of our staff, and the beautiful resort. I will certainly take the liberty of sharing your comments with the rest of our team members who have made your enjoyable experience possible. It has been a pleasure having you and we all can't wait to welcome you 'home' again to Hilton Phuket Arcadia Resort & Spa in the near future.Best regards,
10/10 Excellent
Hamouda
Voyage en couple
27 déc. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hamouda
Réponse de Hilton Phuket Arcadia Team le 30 déc. 2022
Dear Hamouda,Thanks so much for sharing your feedback about our beautiful resort and service. We’re glad to hear that you enjoyed your stay with us at Hilton Phuket Arcadia Resort & Spa. Thanks again, and we hope to see you again very soon.Kind Regards,Hilton Phuket Arcadia Team
8/10 Bien
Saloua
Voyage en couple
20 avr. 2022
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Saloua
Séjour de 4 nuits en mars 2022
Réponse de Oriol Marquez General Manager le 13 mai 2022
Dear Saloua,
First, thank you for having chosen Hilton Phuket Arcadia Resort and Spa as the hotel for your recent stay in Phuket. Likewise, we thank you very much for taking the time to provide us your feedback on your recent stay with us.
Once again thank you for your review and we most certainly do look forward to welcoming you back to our hotel as our valued guest in the near future.
Kind regards
10/10 Excellent
Laurent
9 févr. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tip top.
Laurent
Séjour de 5 nuits en janvier 2022
Réponse de Hilton Phuket Arcadia Resort & Spa Team le 25 févr. 2022
Dear Laurent,
Thank you for staying with us at Hilton Phuket Arcadia Resort & Spa and taking the time to share your positive feedback. Kindly share the details to us about your beach disappointed experience? We're happy to assist.
Anyhow, It has been a pleasure having you at the resort and we really look forward to welcoming you again.
Good day!
10/10 Excellent
Giancarlo
23 janv. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Giancarlo
Séjour de 7 nuits en janvier 2022
Réponse de Hilton Phuket Arcadia Resort & Spa Team le 26 janv. 2022
Dear Giancarlo,
Thank you for choosing Hilton Phuket Arcadia Resort and Spa and gave us a 10-rating. We really look forward to welcoming you again in the future.
8/10 Bien
Alain
Voyage en famille
6 janv. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alain
Séjour de 10 nuits en décembre 2021
Réponse de Hilton Phuket Arcadia Resort & Spa Team le 26 janv. 2022
Dear Alain,
Thank you for choosing Hilton Phuket Arcadia Resort and Spa and sharing your feedback. We really look forward to welcoming you again in the future.
8/10 Bien
Voyageur vérifié
Voyage en famille avec de jeunes enfants, Voyage en famille
11 déc. 2019
Les points forts : Propreté, personnel et service, équipements
Voyageur vérifié
Séjour de 9 nuits en décembre 2019
Réponse de Management le 12 déc. 2019
Dear Guest,
Thank you for taking the time to share your feedback about your recent stay at Hilton Phuket Arcadia Resort & Spa.
While I am glad that you generally enjoyed your stay based on the rating that you gave, I would like to apologize for a few things that you did not like about our resort, particularly the need for a refresh or refurbishment. In relation to this, I am happy to appraise you of the fact that we are already in the initial stage of our resort renovations.
I would like to reiterate that we are consistently changing our products and services so that may better align with the changing needs and expectations of our discerning guests.
On behalf of the entire Hilton Phuket team, I would like to thank you for choosing to stay with us and we all look forward to welcoming you 'home' again very soon!
Best regards,
General Manager
Hilton Phuket Arcadia Resort & Spa
8/10 Bien
Arnaud
26 juin 2019
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Arnaud
Séjour de 13 nuits en juin 2019
Réponse de Management le 27 juin 2019
Dear Arnaud,
Thank you for taking the time to give your Hilton Phuket experience a good rating.
Based on the rating you have given us, it appears that you generally enjoyed your stay; however, it would appear that you were expecting something extra to make your stay just that more enjoyable. So, if you are able to share any further comment I would be very happy to hear from you so that we may enhance our service standards and improve our offer and therefore better align with your expectation in the future.
Until then,
General Manager
Hilton Phuket Arcadia Resort & Spa
10/10 Excellent
Fanny
Voyage en couple
26 avr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Fanny
Séjour de 14 nuits en avril 2019
Réponse de Management le 29 avr. 2019
Dear Fanny,
Thank you for taking the time to share your feedback about your recent stay at Hilton Phuket Arcadia Resort & Spa.
I am very delighted that you generally enjoyed what our resort has to offer.
On behalf of the entire Hilton Phuket team, I would like to thank you for choosing to stay with us and we all look forward to welcoming you 'home' again very soon!
Best regards,
General Manager
Hilton Phuket Arcadia Resort & Spa
6/10 Satisfaisant
Stéphanie
22 avr. 2019
Bof...
Stéphanie
Séjour de 6 nuits en avril 2019
Réponse de Management le 23 avr. 2019
Dear Stéphanie,
Thank you for taking the time to share your feedback subsequent to your stay at Hilton Phuket Arcadia Resort & Spa.
At the onset, I would like to convey my sincerest apologies for the service shortfall that you experienced in this instance and for failing to have lived up to your expectation. Your comments have been taken most seriously and your feedback is accordingly noted so that for your next stay not only are we reminded of the incident, but we strive hard to regain your confidence in our product offer whereby you feel comfortable with residing at the Hilton Phuket Arcadia Resort & spa when next on the island.
I would like to thank you for your constructive feedback in regards to the room condition of our resort. In relation to this, I am happy to appraise you of the fact that we are already in the initial stage of our resort refurbishment to give guests an upgraded and an even more enjoyable experience with restored facilities and amenities.
Stephanie, I would like to reiterate that we are consistently undergoing changes in our product and facilities within our resort, so that we may better align with the expectations and changing needs of our discerning guests.
With this in mind, we once again thank you for your candid and constructive feedback and we all look forward to having the opportunity of being able to welcome you back to the Hilton Phuket Arcadia Resort & Spa so that we may better serve and fulfill your needs and expectations.
Best regards,
General Manager
Hilton Phuket Arcadia Resort & Spa
10/10 Excellent
FARID
12 mars 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
FARID
Séjour de 6 nuits en mars 2019
Réponse de Management le 12 mars 2019
Dear Farid,
Thank you for taking the time to give your Hilton Phuket experience an excellent rating!
I am very glad to know that you enjoyed what our resort has to offer.
On behalf of the entire Hilton Phuket team, I would like to thank you for choosing to stay with us.
We all look forward to welcoming you 'home' again very soon!
Best regards,
General Manager
Hilton Phuket Arcadia Resort & Spa
10/10 Excellent
Voyageur vérifié
Voyage en couple
23 févr. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 10 nuits en février 2019
Réponse de Management le 25 févr. 2019
Dear Guest,
Thank you for taking the time to share your feedback subsequent to your stay at Hilton Phuket Arcadia Resort & Spa.
I am glad that you generally enjoyed your experience at our resort.
On behalf of the entire Hilton Phuket team, I would like to thank you for choosing to stay with us and we all look forward to welcoming you back 'home' to Hilton Phuket Arcadia Resort & Spa.
Best Regards,
General Manager
Hilton Phuket Arcadia Resort & Spa
10/10 Excellent
Voyageur vérifié
6 janv. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 9 nuits en décembre 2018
Réponse de Megan le 7 janv. 2019
Dear Guest,
Thank you for taking the time to give your stay at Hilton Phuket Arcadia Resort & Spa an excellent rating.
I am glad that you generally enjoyed what our resort has to offer.
On behalf of the entire Hilton Phuket team, I would like to thank you for choosing to stay with us. We all look forward to welcoming you again very soon!
Best Regards,
Markus Kosch
General Manager
6/10 Satisfaisant
Voyageur vérifié
1 janv. 2019
Voyageur vérifié
Séjour de 9 nuits en décembre 2018
Réponse de Megan le 5 janv. 2019
Dear Guest,
Thank you for taking the time to rate your experience at Hilton Phuket Arcadia Resort & Spa.
Based on your rating you have given us, it appears as though you generally enjoyed your stay; however, it would appear that you were expecting something extra to make your stay just that more enjoyable. So, if you are able to share any further comment I would be very happy to hear from you so that we may enhance our service standards and improve our offer and therefore better align with your expectation in the future.
Kind Regards,
Markus Kosch
General Manager
10/10 Excellent
Rebecca, Verdun
24 nov. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Rebecca
Séjour de 13 nuits en novembre 2018
Réponse de Megan le 26 nov. 2018
Dear Rebecca,
Thank you for taking the time to write this wonderful feedback subsequent to your stay at Hilton Phuket Arcadia Resort & Spa.
I am very glad to hear that you loved everything about our resort, especially the hospitable and dedicated service of our team members. We always make sure that every guest feels cared for during their stay with us and I'm so happy that you did.
On behalf of the entire Hilton Phuket team, I would like to thank you for choosing to spend your holidays with us.
We all looking forward to another opportunity of hosting you again!
Best Regards,
Markus Kosch
General Manager
10/10 Excellent
Julien
17 nov. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Superbe établissement
Julien
Séjour de 7 nuits en novembre 2018
Réponse de Megan le 19 nov. 2018
Dear Julien,
Thank you for taking the time to write this feedback subsequent to your stay at Hilton Phuket Arcadia Resort & Spa.
I am delighted to hear that you enjoyed what our resort has to offer. We always do our best to live up to our brand promise which is to ensure that every guest feels cared for, valued and respected.
On behalf of the entire Hilton Phuket team, I would like to thank you for choosing to spend your well-deserved holidays with us. We are all looking forward to hosting you again soon!
Best Regards,
Markus Kosch
General Manager
10/10 Excellent
Voyageur vérifié
6 nov. 2018
Voyageur vérifié
Séjour de 5 nuits en octobre 2018
Réponse de Megan le 7 nov. 2018
Dear Guest,
Thank you for giving Hilton Phuket Arcadia Resort & Spa an excellent rating.
I am delighted to see that you were satisfied with our staff's service as well as our premises and facilities in the resort. On behalf of the entire Hilton Phuket team, I thank you once again for choosing us to spend your holidays with us. We are looking forward to hosting you again very soon!
Best Regards,
Markus Kosch
General Manager
10/10 Excellent
Renald, Ganges
6 nov. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Renald
Séjour de 10 nuits en octobre 2018
Réponse de Megan le 7 nov. 2018
Dear Renald,
Thank you for taking the time to write this review about your stay at Hilton Phuket Arcadia Resort & Spa.
I am delighted to hear that you were satisfied with our staff's service, our premises and facilities around the resort. It is always fulfilling to receive positive feedback from our guests.
On behalf of the entire Hilton Phuket team, I thank you once again for choosing to spend your holidays with us. We hope to welcome you back very soon!
Best Regards,
Markus Kosch
General Manager
8/10 Bien
Voyageur vérifié
6 nov. 2018
Voyageur vérifié
Séjour de 10 nuits en octobre 2018
Réponse de Megan le 7 nov. 2018
Dear Guest,
Thank you for giving Hilton Phuket Arcadia Resort & Spa a good rating.
I am delighted to see that you were satisfied with what our resort has to offer. On behalf of the entire Hilton Phuket team, I thank you once again for choosing to stay with us. We are looking forward to another opportunity of hosting you soon!
Best Regards,
Markus Kosch
General Manager
4/10 Médiocre
Philou, Compiègne
3 mai 2018
Les points forts : Propreté et confort de la chambre
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Hotel Hilton, pas au niveau d'un cinq étoiles
Philou
Séjour de 8 nuits en avril 2018
6/10 Satisfaisant
Emma & Gui, Cannes
10 nov. 2017
Les points forts : Propreté, personnel et service, confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Hôtel accueillant, mais connexion Wi-Fi décevante
Emma & Gui
Séjour de 4 nuits en novembre 2017
6/10 Satisfaisant
clo, geneve
1 nov. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Magnifique parc
clo
Séjour de 9 nuits en octobre 2017
8/10 Bien
yannick
1 mai 2017
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Très grand hôtel
yannick
6/10 Satisfaisant
noemie
7 janv. 2017
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Joli resort mais par sa taille en perd son charme
noemie
4/10 Médiocre
Fred, Canet
27 déc. 2015
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Pas à la hauteur....
Fred
4/10 Médiocre
Fred, Canet-Plage
22 déc. 2015
Les points faibles : Personnel et service
Un 5* sans les services
Fred
8/10 Bien
FRANCOIS, osny
21 juil. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
FRANCOIS
6/10 Satisfaisant
charles, lyon
13 juil. 2015
Les points forts : Propreté
petite satisfaction
charles
6/10 Satisfaisant
karine
3 mars 2014
Les points faibles : Personnel et service
karine
10/10 Excellent
YANPENG
Voyage en couple
23 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
YANPENG
Séjour de 6 nuits en mai 2024
Réponse de Ajay Sampige le 29 mai 2024
Dear Guest,Thank you for your review! We're thrilled to hear that you found our staff super friendly, our facilities great, and our rooms excellent. Your feedback is valuable to us, and we appreciate you sharing your experience.We apologize for any inconvenience caused by the distance of the hotel lobby. We understand the importance of convenience for our guests and will take your feedback into consideration as we strive to improve our services.Thank you for choosing to stay with us, and we hope to welcome you back for another wonderful stay in the future!Warm regards,Ajay SampigeGeneral Manager
8/10 Bien
Kobir
Voyage en groupe
15 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kobir
Séjour de 8 nuits en mai 2024
Réponse de Ajay Sampige le 29 mai 2024
Dear Guest,Thank you for your feedback! We're delighted to hear that you enjoyed your stay at our hotel. Providing a pleasant experience for our guests is our top priority, and we're glad to know that we met your expectations. We hope to welcome you back for another enjoyable stay in the future!Warm regards,Ajay SampigeGeneral Manager
8/10 Bien
SAILA
26 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
SAILA
Séjour de 4 nuits en avril 2024
Réponse de Ajay Sampige le 29 avr. 2024
Dear Guest,Thank you for choosing to stay with us, we hope you had a wonderful time and we look forward to welcoming you back to our beautiful resort soon.Best regards,Ajay SampigeGeneral Manager
10/10 Excellent
Michael
Voyage en famille
20 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Michael
Séjour de 6 nuits en avril 2024
Réponse de Ajay Sampige le 26 avr. 2024
Dear Guest,Thank you for your feedback. We appreciate you taking the time to share your thoughts about your recent stay with us. If there are any specific areas where we can improve or if you have any further comments or concerns, please feel free to let us know. We hope to have the opportunity to welcome you back again in the future.Best regards,Ajay SampigeGeneral Manager
10/10 Excellent
Richard, Gosford
Voyage en famille avec de jeunes enfants
13 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Richard
Séjour de 7 nuits en avril 2024
Réponse de Ajay Sampige le 26 avr. 2024
Dear Guest,Thank you for choosing to stay with us, we hope you had a wonderful time and we look forward to welcoming you back to our beautiful resort soon.Best regards,Ajay SampigeGeneral Manager
6/10 Satisfaisant
Danielle Marie
Voyage en famille avec de jeunes enfants, Voyage en famille
5 avr. 2024
Les points forts : Personnel et service et équipements
Danielle Marie
Séjour de 6 nuits en mars 2024
Réponse de Ajay Sampige le 10 avr. 2024
Dear guest,Thank you for sharing your feedback with us. We're sorry to hear that your experience did not meet your expectations. We take your comments seriously and will use them to improve our services and facilities. We apologize for any inconvenience you encountered during your stay, including the condition of the beach and any concerns about cleanliness and safety. Your feedback is valuable to us, and we appreciate you taking the time to let us know about your experience. If you have any further comments or suggestions, please don't hesitate to contact us. We hope to have the opportunity to welcome you back in the future and provide you with a better experience.Best regards,Ajay SampigeGeneral Manager
8/10 Bien
Philip
27 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Philip
Séjour de 7 nuits en mars 2024
Réponse de Ajay Sampige le 29 mars 2024
Dear Guest,Thank you for your positive feedback! We're thrilled to hear that you had a great experience at our hotel and that you would choose to stay with us again in the future.We're committed to providing exceptional service and ensuring that all our guests have a memorable stay. If there's anything we can do to make your next visit even better, please don't hesitate to let us know.We look forward to welcoming you back soon!Best regards,Ajay SampigeGeneral Manager
10/10 Excellent
Ted
25 mars 2024
Ted
Séjour de 5 nuits en mars 2024
Réponse de Ajay Sampige le 26 avr. 2024
Dear Guest,Thank you for choosing to stay with us, we hope you had a wonderful time and we look forward to welcoming you back to our beautiful resort soon.Best regards,Ajay SampigeGeneral Manager
10/10 Excellent
Cornel
Voyage en famille
21 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cornel
Séjour de 5 nuits en mars 2024
Réponse de Ajay Sampige le 29 mars 2024
Dear Guest,Thank you for taking the time to share your experience at Pullman Phuket Karon Beach Resort. We're delighted to hear that you enjoyed your stay and that our location, rooms, facilities, and food exceeded your expectations.Your feedback about the service and Wi-Fi is duly noted, and we apologize for any inconvenience caused. We will address these areas to ensure a smoother experience for our guests in the future.It was a pleasure hosting you, and we look forward to welcoming you back for another relaxing and enjoyable vacation in the future.Warm regards,Ajay SampigeGeneral Manager
10/10 Excellent
Ian
Voyage en groupe
18 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ian
Séjour de 8 nuits en mars 2024
Réponse de Ajay Sampige le 29 mars 2024
Dear Guest,Thank you for sharing your wonderful experience at our hotel. We're thrilled to hear that you enjoyed the uncrowded, quiet atmosphere, upscale amenities, and proximity to the beach. It's great to know that you found the spaciousness of both the hotel and the beach to your liking.Your recommendation means a lot to us, and we truly appreciate your kind words. We hope to welcome you back for another relaxing stay in the future.Warm regards,Ajay SampigeGeneral Manager
10/10 Excellent
Günther, Haselünne
Voyage en couple
9 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Günther
Séjour de 9 nuits en février 2024
Réponse de Ajay Sampige le 12 mars 2024
Dear Guest,Thank you for taking the time to share your positive feedback with us regarding your recent stay at our hotel. We are delighted to hear that you enjoyed the peaceful atmosphere of our expansive resort and found our breakfast offerings to be diverse and satisfying.It is wonderful to know that our service staff left a positive impression on you with their friendly and helpful demeanor. Providing exceptional service is our top priority, and we are thrilled that our team members contributed to making your stay memorable.We are also pleased to hear that you appreciated the excellent location of our hotel, with the beach just steps away and local restaurants within easy walking distance. We understand the importance of convenience for our guests, and we are glad that our location met your expectations.Thank you once again for your kind words, and we look forward to welcoming you back for another enjoyable stay in the future.Best regards,Ajay SampigeGeneral Manager
4/10 Médiocre
Wai Har Esther
Voyage en famille
5 mars 2024
Les points forts : Personnel et service
Wai Har Esther
Séjour de 2 nuits en février 2024
Réponse de Ajay Sampige le 7 mars 2024
Dear Guest,Thank you for bringing your concerns to our attention. We sincerely apologize for any inconvenience you experienced during your stay.Your feedback regarding the noise from the drainage system and the need for room renovations is noted. Please rest assured that we will address these issues promptly to ensure the comfort and satisfaction of our guests.As for the lack of USB ports in the rooms, we appreciate your suggestion and will consider it for future room upgrades.We value your feedback and hope to have the opportunity to welcome you back for an improved experience in the future.Best regards,Ajay SampigeGeneral Manager
8/10 Bien
Samuel
28 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Samuel
Séjour de 5 nuits en février 2024
Réponse de Ajay Sampige le 29 févr. 2024
Dear Guest,Thank you for your rating, we hope you enjoyed your stay. If you ever have any further feedback or suggestions, please don't hesitate to reach out. We look forward to welcoming you back for another wonderful experience in the future!Warm regards,Ajay SampigeGeneral Manager
8/10 Bien
Gijs
Voyage en couple
6 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gijs
Séjour de 7 nuits en janvier 2024
Réponse de Ajay Sampige le 8 févr. 2024
Dear Guest,Thank you for your review. We're delighted to hear that you found our hotel to be well-run and convenient. We strive to provide our guests with a seamless and enjoyable experience, and we're glad to know that we met your expectations. If you have any further feedback or if there's anything we can do to enhance your experience in the future, please don't hesitate to let us know. We hope to have the pleasure of welcoming you back soon.Best regards,Ajay SampigeGeneral Manager
10/10 Excellent
wayne
Voyage en famille
1 févr. 2024
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Perfect Family Holiday Hotel
wayne
Séjour de 4 nuits en janvier 2024
Réponse de Ajay Sampige le 2 févr. 2024
Dear Guest,Thank you for taking the time to share your thoughts on your recent stay. We are pleased to hear that you enjoyed the location, the view from the rooms, and the excellent service provided by our room cleaning and bar staff.We appreciate your feedback about the check-in process, and please rest assured that we will address this matter to enhance our guests' overall experience. We strive for perfection and will work on improving our services.We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay.Best regards,Ajay SampigeGeneral Manager
6/10 Satisfaisant
Paul
28 janv. 2024
Paul
Séjour de 7 nuits en janvier 2024
Réponse de Ajay Sampige le 31 janv. 2024
Dear Guest,Thank you for choosing Pullman Phuket Karon Beach for your stay, we hope you had a great time during your stay. If there is anything else we can do to make your stay more enjoyable in the future, please let us know. Best regards,Ajay SampigeGeneral Manager
10/10 Excellent
Stephen
Voyage en famille
26 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stephen
Séjour de 8 nuits en janvier 2024
Réponse de Ajay Sampige le 30 janv. 2024
Dear Guest,Thank you for taking the time to share your positive feedback regarding your recent stay at Pullman Karon Phuket. We're thrilled to hear that you found our facility lovely, enjoyed the great breakfast, and appreciated the clean and tidy pool areas.Our team strives to provide friendly and attentive service, and it's wonderful to know that you felt well taken care of during your time with us.We look forward to the opportunity to welcome you back for another enjoyable experience in the future.Warm regards,Ajay SampigeGeneral Manager
10/10 Excellent
Elisa
Voyage en famille
26 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Elisa
Séjour de 5 nuits en janvier 2024