Avis sur Swiss-Belhotel Jambi
Swiss-Belhotel Jambi
Jl. Soemantri Brojonegoro No. 1, Solok Sipin, Jambi
Avis
8,0
Très bien
9,2/10
Propreté
7,8/10
Personnel et service
6,8/10
Équipements
8,4/10
Infrastructures et conditions de l’hébergement
9,0/10
Écoresponsabilité
Avis
Voyage en famille
24 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en novembre 2023
Réponse de Ivan Bakara le 25 nov. 2023
Yth. Bapak Rudy. Terima kasih atas waktu yang telah Bapak luangkan untuk memberikan ulasan tentang pengalaman Bapak selama menginap di Swiss-Belhotel Jambi. Kami menantikan kembali kesempatan untuk menyambut dan melayani Bapak di masa mendatang. Hormat Kami, Swiss-Belhotel Jambi. Ivan Bakara. General Manager.
10/10 Excellent
Pg Dato Yunus
Voyage d’affaires
2 sept. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pg Dato Yunus
Séjour de 2 nuits en août 2022
Réponse de Ivan Bakara le 2 sept. 2022
Dear Mr. Yunus Mahmud,Warmest Greeting from Swiss-Belhotel Jambi. Thank you for taking time to rate and write us a wonderful review about your experience during your stay at Swiss-Belhotel Jambi. We are delighted that you enjoy your stay at our hotel and we always look forward to welcoming you back in the future.Yours Sincerely, Swiss-Belhotel Jambi Ivan Bakara General Manager
4/10 Médiocre
Atsushi
Voyage d’affaires
18 juin 2022
Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Atsushi
Séjour de 1 nuit en juin 2022
Réponse de Ivan Bakara le 18 juin 2022
Dear Mr. Atsushi Handa,
Thank you for taking time to write your review about your stay at Swiss-Belhotel Jambi.
As we conveyed over the phone, once again, we would like to apologize for the inconvenience that had disturbed your rest during your stay at our hotel. We take our guest feedback seriously and have evaluated your issue so we will be able to provide better product, services, and facility in the future.
We do appreciate your feedback and we look forward to welcoming you back at our hotel to feel and experience more pleasant stay. Thank you.
Yours Sincerely,
Swiss-Belhotel Jambi
Ivan Bakara
General Manager
8/10 Bien
Yohanes B
28 déc. 2020
Yohanes B
Séjour de 1 nuit en décembre 2020
Réponse de Ria Mega le 30 déc. 2020
Dear Mr Yohanes,
Thank you very much for taking time to rate Swiss-Belhotel Jambi.
We will appreciate if you leave a comment or feedback and we look forward to welcoming you back at our hotel.
With Kind Regards,
Swiss-Belhotel Jambi Management & Staff
8/10 Bien
Voyageur vérifié
2 sept. 2019
Voyageur vérifié
Séjour de 2 nuits en août 2019
Réponse de Ria Mega le 29 oct. 2019
Dear Our Loyal Guest,
Salam hangat dari Swiss-Belhotel Jambi,
Kami sangat berterima kasih atas waktu yang telah Anda berikan untuk mengulas tentang Swiss-Belhotel Jambi.
Kami berharap dapat menyambut Anda kembali dalam pelayanan Swiss-Belhotel Jambi.
Salam Hangat,
Ria Mega
Front Office Manager
8/10 Bien
Martin
26 juil. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Martin
Séjour de 2 nuits en juillet 2019
Réponse de Hotel Management le 1 août 2019
The Warmest Hospitality greetings from Swiss-Belhotel Jambi... Thank you for taking time to record your comments. We do appreciate and thank you of your comment and have been forwarded to our staff and team to be shared for. Once again we do appreciate receiving your feedback as it is enables us to focus our continue improvement effort. We look forward to the opportunity of welcoming you back at Swiss-Belhotel Jambi Regard Management
8/10 Bien
Voyageur vérifié
Voyage en famille
21 juin 2019
Les points forts : Propreté, personnel et service, équipements
Voyageur vérifié
Séjour de 1 nuit en juin 2019
Réponse de Guest Relation Officer le 27 juin 2019
Dear Mr. Anonymous
Thank you for leeting us know about your experience in our hotel.
Please accept our apologies for inconvenience you had.
We commit to give the best services to our guest and we look forward to welcoming you again to prove our commitment.
With Kind Regards,
Swiss-Belhotel Jambi Management
10/10 Excellent
Elin
2 mai 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Elin
Séjour de 1 nuit en avril 2019
Réponse de Guest Relation Officer le 27 juin 2019
Dear Mrs. Elin
Thank you very much for taking time to rate Swiss-Belhotel Jambi.
We will appreciate if you leave a comment or feedback on your next stay and we look forward to welcoming you back at our hotel on your next stay.
With Kind Regards,
Swiss-Belhotel Jambi Management
10/10 Excellent
Voyageur vérifié
5 déc. 2018
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en décembre 2018
Réponse de Guest Relation Officer le 10 déc. 2018
Dear Our Guest, Thank you very much for taking time to Comment Swiss-Belhotel Jambi. We look forward to welcoming you back in the future at our hotel.
With Kind Regards,
Swiss-Belhotel Jambi Management
4/10 Médiocre
Voyageur vérifié
10 sept. 2018
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Below service level
Voyageur vérifié
Séjour de 1 nuit en septembre 2018
Réponse de SBJA le 20 sept. 2018
Dear Mrs / Mr, Good evening. We hope this reply finds you well. Kindly accept our apologies for the inconvenience you had during your last stay at our Hotel. We have evaluated your review and held more briefing and training to our staff as our commitment to serve the best services to our customers. we hope you will be able to experience the better improvement of our services. We look forward to welcoming you back on your next stay at Swiss-Belhotel Jambi. Thank you. At Your Service, Swiss-Belhotel Jambi Management
10/10 Excellent
Shoji, 仙台市青葉区
25 juil. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Shoji
Séjour de 1 nuit en juillet 2018
Réponse de Sbja le 20 sept. 2018
Dear Mrs / Mr, Good evening. We hope this reply finds you well. Kindly accept our apologies for the inconvenience you had during your last stay at our Hotel. We have evaluated your review and held more briefing and training to our staff as our commitment to serve the best services to our customers. we hope you will be able to experience the better improvement of our services. We look forward to welcoming you back on your next stay at Swiss-Belhotel Jambi. Thank you. At Your Service, Swiss-Belhotel Jambi Management
8/10 Bien
Rius
1 mai 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
No free breakfast
Rius
Réponse de sbja le 20 sept. 2018
Dear Mr. Rius, Good evening. We hope this reply finds you well. Kindly accept our apologies for the inconvenience you had during your last stay at our Hotel. We have evaluated your review and held more briefing and training to our staff as our commitment to serve the best services to our customers. Since your booking were confirmed without breakfast and we provided as our compliment at last, we admitted to served you more better and our compliment for not charging your bill of beverages were based on the commitment mentioned above and we hope you will be able to experience the better improvement of our services. We look forward to welcoming you back on your next stay at Swiss-Belhotel Jambi. Thank you. At Your Service, Swiss-Belhotel Jambi Management
8/10 Bien
Andrea
10 avr. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Andrea
Réponse de SBJA le 20 sept. 2018
Dear Mrs / Mr, Good evening. We hope this reply finds you well. we hope you will be able to experience the better improvement of our services. We look forward to welcoming you back on your next stay at Swiss-Belhotel Jambi. Thank you. At Your Service, Swiss-Belhotel Jambi Management
6/10 Satisfaisant
Wanda, knoxville, TN USA
24 janv. 2018
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
great Facility- inept staff
Wanda
Séjour de 2 nuits en janvier 2018
Réponse de Kiki Andrian le 31 janv. 2018
Dear Mrs. Wanda,
Good evening.
We hope this reply finds you well.
Kindly accept our apologies for the inconvenience you had during your last stay at our Hotel.
We have evaluated your review and held more briefing and training to our staff as our commitment to serve the best services to our customers.
Since your booking were confirmed without breakfast and we provided as our compliment at last, we admitted to served you more better and our compliment for not charging your bill of beverages were based on the commitment mentioned above and we hope you will be able to experience the better improvement of our services.
We look forward to welcoming you back on your next stay at Swiss-Belhotel Jambi.
Thank you.
At Your Service,
Swiss-Belhotel Jambi Management
8/10 Bien
nice hotel, strategis
8 août 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
kamar nyaman dan bersih
nice hotel
Séjour de 1 nuit en août 2017
Réponse de SBJA le 20 sept. 2018
Dear Mrs / Mr, Good evening. We hope this reply finds you well. we hope you will be able to experience the better improvement of our services. We look forward to welcoming you back on your next stay at Swiss-Belhotel Jambi. Thank you. At Your Service, Swiss-Belhotel Jambi Management
6/10 Satisfaisant
Voyageur vérifié
3 mars 2017
Les points forts : Propreté et confort de la chambre
Voyageur vérifié
Réponse de SBJA le 20 sept. 2018
Dear Mrs / Mr, Good evening. We hope this reply finds you well. we hope you will be able to experience the better improvement of our services. We look forward to welcoming you back on your next stay at Swiss-Belhotel Jambi. Thank you. At Your Service, Swiss-Belhotel Jambi Management
10/10 Excellent
james
24 déc. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
james
Réponse de SBJA le 20 sept. 2018
Dear Mrs / Mr, Good evening. We hope this reply finds you well. we hope you will be able to experience the better improvement of our services. We look forward to welcoming you back on your next stay at Swiss-Belhotel Jambi. Thank you. At Your Service, Swiss-Belhotel Jambi Management
6/10 Satisfaisant
Voyageur vérifié
29 août 2016
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
After lodging in hotel
Voyageur vérifié
Réponse de SBJA le 20 sept. 2018
Dear Mrs/ Mr, Good evening. We hope this reply finds you well. Kindly accept our apologies for the inconvenience you had during your last stay at our Hotel. We have evaluated your review and held more briefing and training to our staff as our commitment to serve the best services to our customers. Since your booking were confirmed without breakfast and we provided as our compliment at last, we admitted to served you more better and our compliment for not charging your bill of beverages were based on the commitment mentioned above and we hope you will be able to experience the better improvement of our services. We look forward to welcoming you back on your next stay at Swiss-Belhotel Jambi. Thank you. At Your Service, Swiss-Belhotel Jambi Management