Réception

Avis sur Anara Airport Hotel

3.5 out of 5
Anara Airport Hotel
Jl.Terminal 3 International Mezzanine Fl, Tangerang, Banten

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 324 avis sur 542." "
Note des voyageurs de 8 (Bien), d’après 156 avis sur 542." "
Note des voyageurs de 6 (Satisfaisant), d’après 43 avis sur 542." "
Note des voyageurs de 4 (Médiocre), d’après 9 avis sur 542." "
Note des voyageurs de 2 (Horrible), d’après 10 avis sur 542." "

9,2/10

Propreté

9,2/10

Personnel et service

8,8/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Redouane

Points positifs: emplacement au cœur de l'aéroport, lits confortables, juste pour une étape aéroportuaire Points négatifs: musique d'ambiance couloir trop forte, petit déjeuner horrible, cafe sans gout et tres peu de choix, mal indiqué
Séjour de 1 nuit en septembre 2022

10/10 Excellent

Mario, Saint Andre Avellin

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel at new Terminal 3 in Jakarta airport, very nice and convenient for transit
Séjour de 1 nuit en juin 2022

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2022

8/10 Bien

Dwight, Winnipeg

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very convenient. Quiet and clean rooms
Séjour de 1 nuit en mai 2024

8/10 Bien

Boedijanti

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good quiet and clean property located at the airport. Breakfast buffet was plentiful and food. Would stay here again.
Séjour de 1 nuit en mai 2024

2/10 Horrible

brian, dana point

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
they stole my money when i did not stay there and gave them 3 weeks notice
Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

Akihiko

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

10/10 Excellent

Alfred, West Kelowna

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Best place at the airport
Séjour de 1 nuit en mai 2024
Réponse de Anara Airport Hotel le 20 mai 2024
Dear Mr. Alfred,Warmest greeting from Anara Airport Hotel. Thank you for share the experienced during your stayed with us and giving us best rating. May your experience would lead you back to Anara Airport Hotel in the future & we are ready to serve you better. Stay Healthy! :)

10/10 Excellent

Rowan

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I loved the convenience and cleanliness
Séjour de 1 nuit en mai 2024
Réponse de Anara Airport Hotel le 20 mai 2024
Dear Mr. Rowan,Warmest greeting from Anara Airport Hotel. Thank you for share the experienced during your stayed with us and giving us best rating. May your experience would lead you back to Anara Airport Hotel in the future & we are ready to serve you better. Stay Healthy! :)

10/10 Excellent

mohammed

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
A good hotel at terminal 3 , perfect for lay out at the airport
Séjour de 1 nuit en mai 2024
Réponse de Anara Airport Hotel le 20 mai 2024
Dear Mr. Mohammed,Warmest greeting from Anara Airport Hotel. Thank you for share the experienced during your stayed with us and giving us best rating. May your experience would lead you back to Anara Airport Hotel in the future & we are ready to serve you better. Stay Healthy! :)

8/10 Bien

Andrew

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The hotel location is perfect for Terminal 3 in Jakarta. The TV in the room was difficult to use and there were no instructions in the room. If not for this I would have given it 5 stars. It was overall excellent value with a very efficient check in and check out process.
Réponse de Anara Airport Hotel le 20 mai 2024
Dear Mr. Andrew,Warmest Greeting From Anara Airport Hotel.Thank you for taking the time to share your feedback with us. We are delighted to know that you enjoyed your stay with us and we will make an improvement for better service to you. We are looking forward to welcoming you back to the Anara Airport Hotel. Stay Healthy.

10/10 Excellent

Anthony

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I am a frequent stayer at the Anara Hotel. It is conveniently located inside terminal 3 of Soekarno-Hatta International Airport. As a frequent traveler, it is important for me to have comfortable and convenient hotel stays, especially since my connecting flight from Jakarta usually departs around midnight. Anara has a clean and modern design. Their lobby is spacious and well-lit and has a warm and welcoming atmosphere. The hotel’s check-in process is smooth and efficient, thanks to their friendly, accommodating, and professional staff. I always find their rooms to be clean, comfortable, and well-appointed with amenities expected of a good hotel. The bed is soft and inviting, and the linens were fresh and crisp. The room is also equipped with a flat-screen TV, a work desk, and complimentary Wi-Fi, which made it easy to stay connected and productive during my stay.
Séjour de 2 nuits en mai 2024
Réponse de Anara Airport Hotel le 20 mai 2024
Dear Mr. Anthony,Warmest greeting from Anara Airport Hotel. Thank you for share the experienced during your stayed with us and giving us best rating. May your experience would lead you back to Anara Airport Hotel in the future & we are ready to serve you better. Please contact us by whatsapp number for your next upcoming stay. Have a nice day! :)

10/10 Excellent

wahib

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything is up to date and their showers and rooms are outstanding
Séjour de 1 nuit en mai 2024
Réponse de Anara Airport Hotel le 20 mai 2024
Dear Wahib,Warmest greeting from Anara Airport Hotel. Thank you for share the experienced during your stayed with us and giving us best rating. May your experience would lead you back to Anara Airport Hotel in the future & we are ready to serve you better. Stay Healthy! :)

8/10 Bien

Fukuda

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
I was not sure how to get to this hotel from Terminal 3 so you should explain the way in Expedia.
Séjour de 1 nuit en avril 2024
Réponse de Anara Airport Hotel le 20 mai 2024
Dear Mr. Fukuda,We do apology for this inconvenience and thank you very much for your positive comment. We will make this case the main thing for the future improvements. Hopefully you won't give up on coming back and we are ready to serve you better.Stay healthy and see you very soon.

10/10 Excellent

Joseph, North Little Rock

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great place
Séjour de 1 nuit en avril 2024

10/10 Excellent

John

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Convenient, right priced. Nice spa service before a long flight.
Séjour de 1 nuit en février 2024
Réponse de Anara Airport Hotel le 20 mai 2024
Dear Mr. John,Warmest greeting from Anara Airport Hotel. Thank you for share the experienced during your stayed with us and giving us best rating. May your experience would lead you back to Anara Airport Hotel in the future & we are ready to serve you better. Stay Healthy! :)

10/10 Excellent

Geoffrey

Voyage en famille
Perfect airport hotel. Staff was excellent
Séjour de 1 nuit en avril 2024

10/10 Excellent

Fernando, PANORAMA CITY

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Its inside the airport and very convenient if your flight is early morning . vert accommodating
Séjour de 1 nuit en avril 2024

10/10 Excellent

Emma

Séjour de 1 nuit en mars 2024

8/10 Bien

Kenji

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

10/10 Excellent

Riana

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It’s convenient, clean, and the staff were really nice and friendly. I love the variety of food for breakfast. I will coming back when I need to stay layover.
Séjour de 1 nuit en mars 2024

10/10 Excellent

James

Séjour de 1 nuit en mars 2024

8/10 Bien

Craig

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Anara Airport Hotel le 29 mars 2024
Warmest greeting from Anara Airport Hotel. Thank you for share the experienced during your stayed with us and giving us best rating. May your experience would lead you back to Anara Airport Hotel in the future & we are ready to serve you better. Stay Healthy! :)

10/10 Excellent

Carol

Les points forts : Équipements et infrastructures et conditions de l’hébergement
Convenient and well maintainrd
Séjour de 1 nuit en mars 2024
Réponse de Anara Airport Hotel le 29 mars 2024
Warmest greeting from Anara Airport Hotel. Thank you for share the experienced during your stayed with us and giving us best rating. May your experience would lead you back to Anara Airport Hotel in the future & we are ready to serve you better. Stay Healthy! :)

10/10 Excellent

Robert

Séjour de 1 nuit en février 2024
Réponse de Anara Airport Hotel le 29 mars 2024
Warmest greeting from Anara Airport Hotel. Thank you for share the experienced during your stayed with us and giving us best rating. May your experience would lead you back to Anara Airport Hotel in the future & we are ready to serve you better. Stay Healthy! :)

4/10 Médiocre

KATSUYUKI

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My flight landing time is expected at 23:30, so I informed the hotel in advance my late check in, it would be at 0:30. However the hotel receptionist told me on the phone that the latest check in was by 23:00 ! How it comes at the capital international airport hotel ! Finally the receptionist said “we could ACCEPT this time.”
Séjour de 1 nuit en mars 2024

10/10 Excellent

Steven

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fast and easy to get to from arrival.
Séjour de 1 nuit en mars 2024
Réponse de Anara Airport Hotel le 29 mars 2024
Warmest greeting from Anara Airport Hotel. Thank you for share the experienced during your stayed with us and giving us best rating. May your experience would lead you back to Anara Airport Hotel in the future & we are ready to serve you better. Stay Healthy! :)

10/10 Excellent

Mario

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I have stayed here twice. Very convenient while having a layover in Jakarta without leaving terminal 3. Good price and clean too.
Séjour de 1 nuit en mars 2024
Réponse de Anara Airport Hotel le 29 mars 2024
Warmest greeting from Anara Airport Hotel. Thank you for share the experienced during your stayed with us and giving us best rating. May your experience would lead you back to Anara Airport Hotel in the future & we are ready to serve you better. Stay Healthy! :)

10/10 Excellent

KOOK HYUNG, Los Angeles

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Easy check in and quiet place.
Séjour de 1 nuit en mars 2024
Réponse de Van le 13 mars 2024
Dear KOOK HYUNG, Thank you for sharing your experience & it is always a pleasure to receive positive feedback. I will share your comments to my staff as we strive to continuously improve our facility and services to our guests. Should you need any other assistance, please feel free to let us know. We are looking forward to welcoming you back here at Anara Airport Hotel in the near future.

10/10 Excellent

Matthew

Séjour de 1 nuit en mars 2024

10/10 Excellent

Carol

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Anara Airport Hotel le 29 mars 2024
Warmest greeting from Anara Airport Hotel. Thank you for giving us best rating. May your experience would lead you back to Anara Airport Hotel in the future & we are ready to serve you better. Stay Healthy! :)

6/10 Satisfaisant

Kenji

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en février 2024

10/10 Excellent

Ian

Séjour de 1 nuit en février 2024
Réponse de Anara Airport Hotel le 29 mars 2024
Warmest greeting from Anara Airport Hotel. Thank you for giving us best rating. May your experience would lead you back to Anara Airport Hotel in the future & we are ready to serve you better. Stay Healthy! :)

10/10 Excellent

Agnes

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean, comfortable and conveniently located: best place to stay when catching an early flight. More signage is definitely needed inside the airports terminals to find it.
Séjour de 1 nuit en février 2024
Réponse de Van le 13 mars 2024
Dear Agnes,Thank you for sharing your experience & it is always a pleasure to receive positive feedback. I will share your comments to my staff as we strive to continuously improve our facility and services to our guests. Should you need any other assistance, please feel free to let us know. We are looking forward to welcoming you back here at Anara Airport Hotel in the near future.

6/10 Satisfaisant

Alan

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024

8/10 Bien

RAPHAEL

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Anara Airport Hotel le 29 mars 2024
Warmest greeting from Anara Airport Hotel. Thank you for giving us best rating. May your experience would lead you back to Anara Airport Hotel in the future & we are ready to serve you better. Stay Healthy! :)

8/10 Bien

David

Easy access from airport. Very good customer service
Séjour de 1 nuit en février 2024
Réponse de Van le 13 mars 2024
Dear David, Thank you for sharing your experience & it is always a pleasure to receive positive feedback. I will share your comments to my staff as we strive to continuously improve our facility and services to our guests. Should you need any other assistance, please feel free to let us know. We are looking forward to welcoming you back here at Anara Airport Hotel in the near future.

10/10 Excellent

Sipeng

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property should have more clear instructions at the international arrival hall to instruct guests on how to get to the hotel. Other than that, great service, great area, great room
Séjour de 1 nuit en février 2024
Réponse de Van le 13 mars 2024
Dear Sipeng, Thank you for sharing your experience & it is always a pleasure to receive positive feedback. I will share your comments to my staff as we strive to continuously improve our facility and services to our guests. Should you need any other assistance, please feel free to let us know. We are looking forward to welcoming you back here at Anara Airport Hotel in the near future.

8/10 Bien

Hiroyuki

Les points forts : Infrastructures et conditions de l’hébergement
到着後すぐに休めた環境と翌日の国内線への移動もスムーズで助かりました。
Séjour de 1 nuit en février 2024
Réponse de Anara Airport Hotel le 29 mars 2024
Warmest greeting from Anara Airport Hotel. Thank you for share the experienced during your stayed with us and giving us best rating. May your experience would lead you back to Anara Airport Hotel in the future & we are ready to serve you better. Stay Healthy! :)

6/10 Satisfaisant

KASUYA

Séjour de 1 nuit en février 2024

10/10 Excellent

adoram

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very close to the airport, just walk to the check-in counter in about 3-5 minutes
Séjour de 1 nuit en février 2024
Réponse de Van le 15 févr. 2024
Dear adoram,Thank you for sharing your experience & it is always a pleasure to receive positive feedback.I will share you comments to my staff as we strive to continuously improve our facility and services to our guests. Should you need any other assistance, please feel free to let us know.We are looking forward to welcoming you back here at Anara Airport Hotel in the near future.

10/10 Excellent

Han Ay

Séjour de 1 nuit en février 2024
Réponse de Anara Airport Hotel le 29 mars 2024
Warmest greeting from Anara Airport Hotel. Thank you for giving us best rating. May your experience would lead you back to Anara Airport Hotel in the future & we are ready to serve you better. Stay Healthy! :)

4/10 Médiocre

Blake

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Séjour de 1 nuit en janvier 2024

10/10 Excellent

kevin

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel was integrated into terminal 3 so you can wheel your trolley through air conditioned corridors. Hotel was new and rooms with spacious
Séjour de 1 nuit en février 2024
Réponse de Van le 15 févr. 2024
Dear kevin,Thank you for sharing your experience & it is always a pleasure to receive positive feedback.I will share you comments to my staff as we strive to continuously improve our facility and services to our guests. Should you need any other assistance, please feel free to let us know.We are looking forward to welcoming you back here at Anara Airport Hotel in the near future.

10/10 Excellent

Elin

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Its convenient to departure and arrival. Verry enjoyed able to stay and walking distance to where you want to go. The staff Vary helpfull and friendly. We be back
Séjour de 1 nuit en février 2024
Réponse de Van le 15 févr. 2024
Dear Elin,Thank you for sharing your experience & it is always a pleasure to receive positive feedback.I will share you comments to my staff as we strive to continuously improve our facility and services to our guests. Should you need any other assistance, please feel free to let us know.We are looking forward to welcoming you back here at Anara Airport Hotel in the near future.

8/10 Bien

KWANIL

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
第二ターミナルのホテルと天と地の差でした。
Séjour de 1 nuit en février 2024
Réponse de Anara Airport Hotel le 29 mars 2024
Warmest greeting from Anara Airport Hotel. Thank you for share the experienced during your stayed with us and giving us best rating. May your experience would lead you back to Anara Airport Hotel in the future & we are ready to serve you better. Stay Healthy! :)

10/10 Excellent

Jenny

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great! Breakfast was wonderful too
Séjour de 1 nuit en février 2024
Réponse de Van le 6 févr. 2024
Dear Jenny, Thank you very much for sharing such an impeccable review of your stay with us. We are glad to hear that your stay had been remarkable and we thank you for the feedback that will help us serve our guests better in the future. We definitely look forward to welcoming you again at Anara Airport Hotel

10/10 Excellent

Jeanine

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great to have a hotel in the airport. Go and get a massage downstairs!
Séjour de 1 nuit en janvier 2024
Réponse de Van le 6 févr. 2024
Dear Jeanine, Thank you very much for sharing such an impeccable review of your stay with us. We are glad to hear that your stay had been remarkable and we thank you for the feedback that will help us serve our guests better in the future. We definitely look forward to welcoming you again at Anara Airport Hotel

10/10 Excellent

David

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A brief stopover stay. Reception, room service staff very friendly and efficient. Hotel central to Jakarta Hamad airport: ideal!
Séjour de 1 nuit en janvier 2024
Réponse de Van le 6 févr. 2024
Dear David,Thank you very much for sharing such an impeccable review of your stay with us. We are glad to hear that your stay had been remarkable and we thank you for the feedback that will help us serve our guests better in the future. We definitely look forward to welcoming you again at Anara Airport Hotel

10/10 Excellent

WOOSEOK

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
조식짱
호텔이 깨끗하고 접근성이 좋았습니다 무엇보다 조식이 굉장했네요
Séjour de 1 nuit en janvier 2024
Réponse de Anara Airport Hotel le 29 mars 2024
Warmest greeting from Anara Airport Hotel. Thank you for share the experienced during your stayed with us and giving us best rating. May your experience would lead you back to Anara Airport Hotel in the future & we are ready to serve you better. Stay Healthy! :)