Avis
8,6
Excellent
9,2/10
Propreté
9,0/10
Personnel et service
8,8/10
Équipements
8,8/10
Infrastructures et conditions de l’hébergement
8,0/10
Écoresponsabilité
Avis
Voyage en famille
2 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en décembre 2023
Réponse de Ibrahim Guneri - General Manager le 16 févr. 2024
We are glad to hear that you have enjoyed your experience in our hotel. It is very rewarding that our efforts have been recognized and appreciated. It means a lot to all of us! We’re doing our best to have happy and satisfied guests and receiving a comment like yours, shows us we’re on the right track. We will be sure to send your kind words to our dedicated team members. We are looking forward to delight you again on your next visit to Istanbul.
10/10 Excellent
Nourredine
1 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Top
Nourredine
Séjour de 4 nuits en novembre 2023
Réponse de Ibrahim Guneri - General Manager le 4 déc. 2023
We are glad to hear that you have enjoyed your experience in our hotel. It is very rewarding that our efforts have been recognized and appreciated. It means a lot to all of us! We’re doing our best to have happy and satisfied guests and receiving a comment like yours, shows us we’re on the right track. We will be sure to send your kind words to our dedicated team members. We are looking forward to delight you again on your next visit to Istanbul.
8/10 Bien
Ihssan
Voyage en famille
5 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ihssan
Séjour de 7 nuits en octobre 2023
Réponse de Ibrahim Guneri - General Manager le 13 nov. 2023
We are glad to hear that you have enjoyed your experience in our hotel. It is very rewarding that our efforts have been recognized and appreciated. It means a lot to all of us! We’re doing our best to have happy and satisfied guests and receiving a comment like yours, shows us we’re on the right track. We will be sure to send your kind words to our dedicated team members. We are looking forward to delight you again on your next visit to Istanbul.
10/10 Excellent
Ihsane
21 févr. 2023
Ihsane
Séjour de 5 nuits en février 2023
Réponse de Ibrahim Guneri - General Manager le 23 févr. 2023
We are glad to hear that you have enjoyed your experience in our hotel. It is very rewarding that our efforts have been recognized and appreciated.It means a lot to all of us! We’re doing our best to have happy and satisfied guests and receiving a comment like yours, shows us we’re on the right track. We will be sure to send your kind words to our dedicated team members.We are looking forward to delight you again on your next visit to Istanbul.
10/10 Excellent
Jef
Voyage en groupe
17 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jef
Séjour de 4 nuits en mai 2024
Réponse de Ibrahim Guneri - General Manager le 23 mai 2024
Thank you for your acknowledgment of all the hard work and commitment by our associates! We will be sure to share it with them. We strive to provide the best possible service to our guests, and their satisfaction is our reward. We look forward to serving you in the future. Sincerely,
10/10 Excellent
Tarik
Voyage en couple
16 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tarik
Séjour de 2 nuits en mai 2024
Réponse de Ibrahim Guneri - General Manager le 16 mai 2024
Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at our hotel, especially our recently renovated facilities, excellent spa, and solid restaurant and breakfast offerings.We understand that our location may not be ideal for everyone, but we are glad that you found it convenient for exploring all that Sultan Ahmet has to offer. Your feedback about the room size is appreciated, and we will take it into consideration as we continue to improve our guest experience.We hope to have the pleasure of welcoming you back in the future and providing you with another enjoyable stay.Warm regards,
10/10 Excellent
David
Voyage en famille
13 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
David
Séjour de 3 nuits en mars 2024
Réponse de Ibrahim Guneri - General Manager le 14 mars 2024
Thank you for taking the time to share your feedback with us! We are delighted to hear that you enjoyed your stay at our hotel and found our location convenient for exploring Istanbul's attractions.We appreciate your kind words about our breakfast offerings. It's wonderful to know that you found our breakfast options diverse and enjoyable. We strive to provide a variety of choices to cater to all of our guests' preferences.We are also thrilled that you found our rooms clean and well-appointed, and that our staff was friendly and helpful throughout your stay. Your satisfaction is our top priority, and we are glad that we could contribute to making your visit to Istanbul memorable.Thank you for choosing to stay with us, and we look forward to welcoming you back again in the future!Warm regards,
10/10 Excellent
Karime
11 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Karime
Séjour de 7 nuits en février 2024
Réponse de Ibrahim Guneri - General Manager le 16 févr. 2024
We are glad to hear that you have enjoyed your experience in our hotel. It is very rewarding that our efforts have been recognized and appreciated. It means a lot to all of us! We’re doing our best to have happy and satisfied guests and receiving a comment like yours, shows us we’re on the right track. We will be sure to send your kind words to our dedicated team members. We are looking forward to delight you again on your next visit to Istanbul.
2/10 Horrible
Mohammed
Voyage en famille avec de jeunes enfants, Voyage en famille
30 déc. 2023
Les points faibles : Personnel et service et équipements
Mohammed
Séjour de 6 nuits en décembre 2023
Réponse de Ibrahim Guneri - General Manager le 16 févr. 2024
We are genuinely sorry to hear about your disappointing experience during your stay at Demiray Hotel. It is disheartening to learn that the promised access to our SPA area was not fulfilled, and we deeply apologize for any inconvenience caused to you and your family.We understand how important such amenities are to our guests, and we sincerely regret that we failed to meet your expectations in this regard. Rest assured, we take your feedback seriously, and we will thoroughly investigate the issues you raised to ensure that similar situations do not occur in the future.If you are open to it, we would appreciate more details about your experience, such as the names of the staff members involved or specific incidents. This information will help us address the issues more effectively and prevent them from happening again.Please accept our sincere apologies, and if there's anything we can do to rectify the situation or if you have any further concerns, do not hesitate to contact us directly. We value your feedback, and we want to ensure that your next visit, should you decide to give us another chance, exceeds your expectations.Thank you for bringing this matter to our attention.Kind regards,
10/10 Excellent
Richard
30 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Richard
Séjour de 1 nuit en décembre 2023
Réponse de Ibrahim Guneri - General Manager le 16 févr. 2024
We are glad to hear that you have enjoyed your experience in our hotel. It is very rewarding that our efforts have been recognized and appreciated. It means a lot to all of us! We’re doing our best to have happy and satisfied guests and receiving a comment like yours, shows us we’re on the right track. We will be sure to send your kind words to our dedicated team members. We are looking forward to delight you again on your next visit to Istanbul.
10/10 Excellent
T P
27 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
T P
Séjour de 3 nuits en décembre 2023
Réponse de Ibrahim Guneri - General Manager le 28 déc. 2023
We are glad to hear that you have enjoyed your experience in our hotel. It is very rewarding that our efforts have been recognized and appreciated. It means a lot to all of us! We’re doing our best to have happy and satisfied guests and receiving a comment like yours, shows us we’re on the right track. We will be sure to send your kind words to our dedicated team members. We are looking forward to delight you again on your next visit to Istanbul.
6/10 Satisfaisant
Charles
30 nov. 2023
Les points forts : Propreté, personnel et service, équipements
Charles
Séjour de 3 nuits en novembre 2023
Réponse de Ibrahim Guneri - General Manager le 1 déc. 2023
Thank you for taking the time to share your positive experience at Demiray Hotel! We’re thrilled to hear that you enjoyed our spa, rooms, and the fantastic rooftop restaurant with its breathtaking views.It’s heartening to know that our staff left a positive impression. We appreciate your kind words, and we look forward to providing you with another great experience during your next visit.If there’s anything specific you loved or if you have any preferences for your future stays, please feel free to share. We’re here to make your experiences memorable.Warm regards,
6/10 Satisfaisant
Christophe
Voyage en famille
26 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Christophe
Séjour de 4 nuits en novembre 2023
Réponse de Ibrahim Guneri - General Manager le 28 nov. 2023
We are glad to hear that you have enjoyed your experience in our hotel. It is very rewarding that our efforts have been recognized and appreciated. It means a lot to all of us! We’re doing our best to have happy and satisfied guests and receiving a comment like yours, shows us we’re on the right track. We will be sure to send your kind words to our dedicated team members. We are looking forward to delight you again on your next visit to Istanbul.
10/10 Excellent
Munir
23 nov. 2023
Munir
Séjour de 1 nuit en novembre 2023
Réponse de Ibrahim Guneri - General Manager le 22 déc. 2023
We are glad to hear that you have enjoyed your experience in our hotel. It is very rewarding that our efforts have been recognized and appreciated. It means a lot to all of us! We’re doing our best to have happy and satisfied guests and receiving a comment like yours, shows us we’re on the right track. We will be sure to send your kind words to our dedicated team members. We are looking forward to delight you again on your next visit to Istanbul.
10/10 Excellent
James
Voyage en couple
14 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
James
Séjour de 5 nuits en novembre 2023
Réponse de ibrahim Guneri - General Manager le 14 nov. 2023
Thank you for taking the time to share your positive experience at Demiray Hotel! We’re thrilled to hear that you enjoyed our spa, rooms, and the fantastic rooftop restaurant with its breathtaking views.It’s heartening to know that our staff left a positive impression. We appreciate your kind words, and we look forward to providing you with another great experience during your next visit.If there’s anything specific you loved or if you have any preferences for your future stays, please feel free to share. We’re here to make your experiences memorable.Warm regards,
4/10 Médiocre
Talvinder
Voyage en famille
13 nov. 2023
Les points forts : Propreté et confort de la chambre
Don't book for your family!!!
Talvinder
Séjour de 4 nuits en septembre 2023
Réponse de Ibrahim Guneri - General Manager le 10 mai 2024
Thank you for sharing your feedback with us. We are sorry to hear about your experience, but we believe there might have been a misunderstanding as there is no club adjacent to our hotel. We understand the importance of a peaceful environment, especially for families, and we strive to provide just that.We would appreciate it if you could double-check the location of the club you mentioned, as it seems there may have been a mix-up with another property. Nevertheless, we apologize for any inconvenience caused and hope that despite this issue, you were able to enjoy your stay with us.Please feel free to reach out to us directly if there is anything else we can assist you with.Best regards,
10/10 Excellent
janice
Voyage en famille
31 oct. 2023
Les points forts : Équipements et infrastructures et conditions de l’hébergement
janice
Séjour de 1 nuit en octobre 2023
Réponse de Ibrahim Guneri - General Manager le 1 nov. 2023
We are glad to hear that you have enjoyed your experience in our hotel. It is very rewarding that our efforts have been recognized and appreciated. It means a lot to all of us! We’re doing our best to have happy and satisfied guests and receiving a comment like yours, shows us we’re on the right track. We will be sure to send your kind words to our dedicated team members. We are looking forward to delight you again on your next visit to Istanbul.
10/10 Excellent
Kristin
Voyage en famille
20 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Godt hotel
Kristin
Séjour de 4 nuits en octobre 2023
Réponse de Ibrahim Guneri - General Manager le 27 oct. 2023
We are glad to hear that you have enjoyed your experience in our hotel. It is very rewarding that our efforts have been recognized and appreciated. It means a lot to all of us! We’re doing our best to have happy and satisfied guests and receiving a comment like yours, shows us we’re on the right track. We will be sure to send your kind words to our dedicated team members. We are looking forward to delight you again on your next visit to Istanbul.
10/10 Excellent
Eren
12 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Eren
Séjour de 4 nuits en octobre 2023
Réponse de Ibrahim Guneri - General Manager le 27 oct. 2023
We are glad to hear that you have enjoyed your experience in our hotel. It is very rewarding that our efforts have been recognized and appreciated. It means a lot to all of us! We’re doing our best to have happy and satisfied guests and receiving a comment like yours, shows us we’re on the right track. We will be sure to send your kind words to our dedicated team members. We are looking forward to delight you again on your next visit to Istanbul.
8/10 Bien
Grete
11 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Grete
Séjour de 3 nuits en octobre 2023
Réponse de Ibrahim Guneri - General Manager le 16 oct. 2023
Thank you for kind compliment.
8/10 Bien
Voyageur vérifié
Voyage en famille
9 oct. 2023
Les points forts : Propreté et personnel et service
Demiray
Voyageur vérifié
Séjour de 5 nuits en septembre 2023
Réponse de Ibrahim Guneri - General Manager le 11 oct. 2023
Thank you for your kind words about your recent stay at our hotel. We're delighted to hear that you had a good stay and enjoyed our friendly staff, as well as the great breakfast in our restaurant with its panoramic views of the Blue Mosque and the Bosphorus. It's wonderful to know that you appreciated these aspects of your visit.If there's anything more we can do to make your next stay even better, please feel free to share your thoughts with us. We look forward to welcoming you back in the future.Best regards,
10/10 Excellent
Svjetlana
8 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Svjetlana
Séjour de 3 nuits en octobre 2023
Réponse de Ibrahim Guneri - General Manager le 9 oct. 2023
Thank you for your succinct yet meaningful feedback. We're thrilled to hear that you had a great experience during your stay with us. Our team strives to provide excellent service and ensure a fantastic location for our guests.Your satisfaction is our priority, and we look forward to welcoming you back on your next visit. If you have any particular preferences or requests for your next stay, please feel free to share them with us.Best regards,
10/10 Excellent
Ghislain
Voyage en famille
30 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice Hotel with great view near key sites.
Ghislain
Séjour de 3 nuits en septembre 2023
Réponse de Ibrahim Guneri - General Manager le 9 oct. 2023
Thank you for taking the time to share your positive feedback about your recent stay with us. We're delighted to hear that you had a nice experience at our hotel.It's wonderful that you enjoyed the beautiful views from our top terrace, found your rooms clean, and appreciated the helpful reception team. We understand the importance of luggage storage on arrival and departure days, and we're glad we could assist with that.We truly appreciate your kind words, and we hope to have the pleasure of welcoming you back in the future. If you have any specific preferences or requests for your next visit, please don't hesitate to let us know.Warm regards,
10/10 Excellent
Christian
Voyage en groupe
23 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Christian
Séjour de 8 nuits en septembre 2023
Réponse de Ibrahim Guneri - General Manager le 28 sept. 2023
We are glad to hear that you have enjoyed your experience in our hotel. It is very rewarding that our efforts have been recognized and appreciated. It means a lot to all of us! We’re doing our best to have happy and satisfied guests and receiving a comment like yours, shows us we’re on the right track. We will be sure to send your kind words to our dedicated team members. We are looking forward to delight you again on your next visit to Istanbul.
10/10 Excellent
Jenny
4 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jenny
Séjour de 3 nuits en septembre 2023
Réponse de Ibrahim Guneri - General Manager le 5 sept. 2023
Thank you for choosing our hotel and for sharing your feedback. We are delighted to hear that you enjoyed the sensational view from our rooftop and that you had the opportunity to watch the sunset every evening.We appreciate your kind words about our lovely and friendly staff. Providing a welcoming and pleasant atmosphere is important to us, and we are glad that our team made a positive impression on your stay.Regarding the balcony, we understand that it may not have met your expectations. We appreciate your feedback and will take it into consideration as we evaluate and improve our room amenities.Thank you again for your feedback. We hope to have the pleasure of welcoming you back to our hotel in the future for another enjoyable stay.Best regards,
8/10 Bien
Ishrat
3 août 2023
Ishrat
Séjour de 7 nuits en juillet 2023
Réponse de Ibrahim Guneri - General Manager le 4 août 2023
We are glad to hear that you have enjoyed your experience in our hotel. It is very rewarding that our efforts have been recognized and appreciated. It means a lot to all of us! We’re doing our best to have happy and satisfied guests and receiving a comment like yours, shows us we’re on the right track. We will be sure to send your kind words to our dedicated team members. We are looking forward to delight you again on your next visit to Istanbul.
8/10 Bien
Ceylan
Voyage en famille
22 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Zeer tevreden
Ceylan
Séjour de 1 nuit en juillet 2023
Réponse de Ibrahim Guneri - General Manager le 25 juil. 2023
Thank you for your kind review of our hotel. We're delighted to hear that you had a pleasant stay and enjoyed various aspects of our services.We're glad to know that you appreciated our friendly staff who made sure you felt well received throughout your stay. Cleanliness is a top priority for us, and we're pleased that you found our rooms and bathrooms neat and well-maintained.Our family rooms are designed to provide comfort and convenience, and we're happy that the separate door between the main room and the children's room, along with individual showers, added to your satisfaction.It's great to hear that you enjoyed our extensive and delicious breakfast buffet. We believe that a delightful dining experience is essential to start the day on a positive note.Our panoramic view is one of our highlights, and we're thrilled that you found it beautiful both during the day and at night. Thank you for recommending it to others.Our location is indeed advantageous for exploring the city, and we're pleased that you found it convenient, being close to the Sirkeci metro station.Thank you once again for choosing our hotel and for sharing your positive experience. We hope to welcome you back in the future for another memorable stay.Best regards,
10/10 Excellent
John
Voyage en groupe
4 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
John
Séjour de 4 nuits en juin 2023
Réponse de Ibrahim Guneri - General Manager le 10 juil. 2023
Thank you for choosing to stay at our hotel and for taking the time to share your wonderful feedback with us. We are delighted to hear that your experience was enjoyable and that you found our hotel to be great.It brings us great satisfaction to know that you found your room to be nice and quiet, providing a peaceful atmosphere for a restful stay. We strive to ensure our guests have a comfortable experience, and we are thrilled that the bed and the air conditioning met your expectations.Our team takes great pride in providing exceptional service, and we are pleased to hear that our staff was lovely and attentive during your stay. We believe that genuine hospitality can make a significant difference in our guests' experiences, and we are glad to know that our team contributed positively to your overall stay.We are also glad that our hotel's convenient location worked well for you, allowing you to easily explore the key sites in the town within walking distance. It is always our aim to provide our guests with easy access to the attractions and landmarks in the area, enhancing their overall convenience and enjoyment.Thank you once again for your kind words, and we truly appreciate your recommendation. We look forward to welcoming you back to our hotel in the future for another memorable stay.Best regards,
10/10 Excellent
Erifili
4 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great location and service!
Erifili
Séjour de 2 nuits en juin 2023
Réponse de Ibrahim Guneri - General Manager le 10 juil. 2023
Thank you for choosing our hotel for your recent stay and for sharing your positive experience with us. We are thrilled to hear that you and your husband had a great stay and enjoyed all the amenities we have to offer.We take pride in our hotel's excellent location, and we're delighted that it provided you with convenient access to popular attractions such as Hagia Sophia and the Blue Mosque. Being within walking distance to these iconic landmarks can truly enhance the overall experience of exploring the area.We appreciate your kind words about Mert, our front desk staff member. It brings us great joy to know that he went above and beyond to provide you with exceptional service and assist you with any inquiries or requests you had during your stay. We will make sure to pass along your compliments to him, as it will serve as encouragement to continue delivering outstanding service to all our guests.We are honored that you are considering our hotel for your future visits. It would be our pleasure to welcome you back and ensure that you have another memorable and enjoyable stay with us.Once again, thank you for your feedback and for choosing our hotel. We look forward to the opportunity to host you again in the near future.Best regards,
4/10 Médiocre
Kyung
Voyage en groupe
2 juil. 2023
Les points faibles : Personnel et service
It’s overrated.
Kyung
Séjour de 1 nuit en juin 2023
Réponse de Ibrahim Guneri - General Manager le 10 juil. 2023
We appreciate you taking the time to share your feedback with us regarding your recent stay at our hotel. We are genuinely sorry to hear that your experience did not meet your expectations, and we apologize for any inconvenience caused.We understand that you found our hotel to be overrated and overpriced. We strive to provide a high-quality experience for our guests, and we regret that we did not meet your expectations in this regard. Your feedback is valuable to us, and we will review our pricing structure to ensure it aligns with the value we aim to deliver.Regarding the free breakfast, we apologize if there was any confusion. Our intention is to provide a complimentary breakfast option for our guests, and we apologize if additional charges were not communicated clearly. We will review our communication practices to ensure that all charges are transparently communicated to avoid any misunderstandings in the future.We regret to hear that you found the location to be inconvenient and faced difficulties with taxi services. We understand that transportation convenience is crucial for our guests, and we apologize for any inconvenience you experienced in this regard. We will address this matter with the relevant authorities to improve the transportation accessibility around our hotel.Once again, we apologize for any shortcomings you experienced during your stay. We appreciate your feedback, as it allows us to identify areas where we can improve our services. We hope you will give us another opportunity in the future to provide you with an improved experience that exceeds your expectations.Thank you for bringing your concerns to our attention, and we wish you all the best in your future travels.Sincerely,
10/10 Excellent
Richard, Santo Domingo
22 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Richard
Séjour de 4 nuits en juin 2023
Réponse de Ibrahim Guneri - General Manager le 26 juin 2023
We are glad to hear that you have enjoyed your experience in our hotel. It is very rewarding that our efforts have been recognized and appreciated. It means a lot to all of us! We’re doing our best to have happy and satisfied guests and receiving a comment like yours, shows us we’re on the right track. We will be sure to send your kind words to our dedicated team members. We are looking forward to delight you again on your next visit to Istanbul.
8/10 Bien
Jonathan
13 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jonathan
Séjour de 3 nuits en juin 2023
Réponse de Ibrahim Guneri - General Manager le 13 juin 2023
Thank you very much for taking the time to provide feedback on your recent stay at our hotel. We sincerely appreciate your kind words about our staff, the comfortable accommodations, and the superb views from our top-floor restaurant. It's wonderful to hear that you had an enjoyable experience overall.We understand that traffic congestion in the area can sometimes pose challenges when it comes to transportation, particularly when using taxis. We apologize for any inconvenience this may have caused during your journey to or from the airport. Your suggestion of allowing extra time for travel is certainly valuable, and we will make sure to include this information in our future guest communications.We are constantly working to improve our guests' experiences, and your feedback helps us identify areas where we can make enhancements. Rest assured, we will continue to explore ways to mitigate any transportation difficulties arising from traffic congestion.Once again, thank you for choosing our hotel and for sharing your thoughts. We hope to welcome you back in the future and provide an even more enjoyable stay.Warm regards,
10/10 Excellent
Enis
Voyage en couple
3 mai 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Enis
Séjour de 4 nuits en avril 2023
Réponse de Ugur Sarikaya - Front Office Manager le 6 mai 2023
We are glad to hear that you have enjoyed your experience in our hotel. It is very rewarding that our efforts have been recognized and appreciated.It means a lot to all of us! We’re doing our best to have happy and satisfied guests and receiving a comment like yours, shows us we’re on the right track. We will be sure to send your kind words to our dedicated team members.We are looking forward to delight you again on your next visit to Istanbul.
6/10 Satisfaisant
Nadine Dr.
Voyage en famille
7 avr. 2023
Les points forts : Propreté et personnel et service
Nadine Dr.
Séjour de 3 nuits en avril 2023
Réponse de Ibrahim Guneri - General Manager le 7 avr. 2023
We are glad to hear that you have enjoyed your experience in our hotel. It is very rewarding that our efforts have been recognized and appreciated.It means a lot to all of us! We’re doing our best to have happy and satisfied guests and receiving a comment like yours, shows us we’re on the right track. We will be sure to send your kind words to our dedicated team members.We are looking forward to delight you again on your next visit to Istanbul.
10/10 Excellent
Irfan
26 mars 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Irfan
Séjour de 3 nuits en mars 2023
Réponse de Ibrahim Guneri - General Manager le 27 mars 2023
We are glad to hear that you have enjoyed your experience in our hotel. It is very rewarding that our efforts have been recognized and appreciated.It means a lot to all of us! We’re doing our best to have happy and satisfied guests and receiving a comment like yours, shows us we’re on the right track. We will be sure to send your kind words to our dedicated team members.We are looking forward to delight you again on your next visit to Istanbul.
10/10 Excellent
Hamza
29 janv. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hamza
Séjour de 3 nuits en janvier 2023
Réponse de Ibrahim Guneri - General Manager le 30 janv. 2023
We are glad to hear that you have enjoyed your experience in our hotel. It is very rewarding that our efforts have been recognized and appreciated.It means a lot to all of us! We’re doing our best to have happy and satisfied guests and receiving a comment like yours, shows us we’re on the right track. We will be sure to send your kind words to our dedicated team members.We are looking forward to delight you again on your next visit to Istanbul.
4/10 Médiocre
Fatima
9 août 2022
Fatima
Séjour de 7 nuits en juillet 2022
Réponse de Ugur Sarikaya - Front Office Manager le 7 sept. 2022
We are glad to hear that you have enjoyed your experience in our hotel. It is very rewarding that our efforts have been recognized and appreciated.It means a lot to all of us! We’re doing our best to have happy and satisfied guests and receiving a comment like yours, shows us we’re on the right track. We will be sure to send your kind words to our dedicated team members.We are looking forward to delight you again on your next visit to Istanbul.