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Avis sur Akgun Istanbul Hotel

5 out of 5
Akgun Istanbul Hotel
Adnan Menderes Bulv., Istanbul, Istanbul

Avis

6,8
Note des voyageurs de 10 (Excellent), d’après 23 avis sur 90." "
Note des voyageurs de 8 (Bien), d’après 24 avis sur 90." "
Note des voyageurs de 6 (Satisfaisant), d’après 20 avis sur 90." "
Note des voyageurs de 4 (Médiocre), d’après 8 avis sur 90." "
Note des voyageurs de 2 (Horrible), d’après 15 avis sur 90." "

7,2/10

Propreté

6,8/10

Personnel et service

8,0/10

Équipements

7,0/10

Infrastructures et conditions de l’hébergement

7,2/10

Écoresponsabilité

Avis

10/10 Excellent

Ratib

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent ! TOP avec un personnel exceptionnelle avec beaucoup de bienveillance. MERCI !!!
Séjour de 6 nuits en juin 2022
Réponse de Ayşe Göksu Revenue & Online Executive le 21 juil. 2022
Dear Ratib, First of all, thank you for your choosing Akgün Istanbul Hotel. We are very happy to hear that you are pleased with your stay. We do hope, you will allow us the opportunity to be of service to you again in the future. Best Regards Ayşe Göksu Revenue & Online Executive

8/10 Bien

Chantal

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Assez bruyant. Emplacement près d’une station de métro et arrêt de bus. Rien dans les alentours.
Séjour de 8 nuits en juin 2022
Réponse de Ayşe Göksu Revenue & Online Executive le 21 juin 2022
Dear CHANTAL , First of all, thank you for your choosing Akgün Istanbul Hotel. We are very happy to hear that you are pleased with your stay. We do hope, you will allow us the opportunity to be of service to you again in the future. Best Regards Ayşe Göksu Revenue & Online Executive

10/10 Excellent

Kiboutia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en octobre 2021
Réponse de Ayşe Göksu Revenue & Online Executive le 22 nov. 2021
Dear Kibouyia, First of all, thank you for your choosing Akgün Istanbul Hotel. We are very happy to hear that you are pleased with your stay. We do hope, you will allow us the opportunity to be of service to you again in the future. Best Regards Ayşe Göksu Revenue & Online Executive

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Déconseillé
Horrible. Un service nul. Hôtel 5 étoiles sans connexion wifi: du jamais vu!!
Réponse de YELDA le 17 oct. 2015
Dear Guest, We are very sorry about this situation. Thank you for your all commentaries.We will take notice of your all criticism. Hope to see you again. Yours faithfully.

2/10 Horrible

mtaha, lakh

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel mal entretenu
A deconseiller. Equipement electrique affrux. Petit dejeuner maigre. Piscine non commode
We are very sorry about this situation. Thank you for your all commentaries.We will take notice of your all criticism. Hope to see you again. Yours faithfully. Şevket DİRİ

4/10 Médiocre

Mohamed, Maroc

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Service
Les personnes de restaurant sont très mauvais le service c'est pas bon
Réponse de sevket le 12 juil. 2014
We are very sorry about this situation. Thank you for your all commentaries.We will take notice of your all criticism. Hope to see you again. Yours faithfully. Şevket DİRİ

10/10 Excellent

Zain

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Staff was very friendly.
Séjour de 3 nuits en mars 2024
Réponse de Ebru BAYKARA SALES&MARKETING SUPERVISOR le 8 mars 2024
Dear Zain,Greetings from Akgun Istanbul Hotel.First of all, thank you for your choosing Akgün Istanbul Hotel.We are very happy to hear that you are pleased with your stay. We do hope, you will allow us the opportunity to be of service to you again in the future.Best Regards

10/10 Excellent

Mohammed Hassan

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
THE RECEPITION STAFF ARE VERY FRENDLY AND HELPFULAND DO THIER BEST TO HELP THE GUEST SPECILLY I WISH TO THANK MR.SARDAR AND MR. KAMEL AND ALSO THE RESTURANT STAFF
Séjour de 3 nuits en janvier 2024
Réponse de Ebru BAYKARA SALES&MARKETING SUPERVISOR le 20 févr. 2024
Dear Mohammed Hassan,Greetings from Akgun Istanbul Hotel.First of all, thank you for your choosing Akgün Istanbul Hotel.We are very happy to hear that you are pleased with your stay. We do hope, you will allow us the opportunity to be of service to you again in the future.Best Regards

10/10 Excellent

Mohammed Hassan

Séjour de 1 nuit en décembre 2023
Réponse de Ebru BAYKARA SALES&MARKETING SUPERVISOR le 20 févr. 2024
Dear Mohammed Hassan,Greetings from Akgun Istanbul Hotel.First of all, thank you for your choosing Akgün Istanbul Hotel.We are very happy to hear that you are pleased with your stay. We do hope, you will allow us the opportunity to be of service to you again in the future.Best Regards

6/10 Satisfaisant

Voyageur vérifié

Voyage d’affaires
Les points forts : Confort de la chambre
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 7 nuits en septembre 2023

6/10 Satisfaisant

MOHMAD

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Staff spoke little English, so difficult to communicate except concierge who was v helpful Also only supplied2 x 330mls of water said extra bottles chargeable, although booked triple room
Séjour de 4 nuits en juin 2023
Réponse de Özkan Yaşar Reservation Clerk le 20 juin 2023
Dear MohmadGreetings from Akgun Istanbul Hotel.First of all, thank you for your choosing Akgün Istanbul Hotel.We have received your complaints and informed our departments.We'll search and do our best. We value all your feedbacks as they guide us, motivate greatly and help us to provide better services. We do hope, you will allow us the opportunity to be of service to you again in the future. Best Regards

2/10 Horrible

Cagatay

Séjour de 1 nuit en avril 2023

4/10 Médiocre

zafer, la

Voyage d’affaires, Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The hotel super old, rooms are super small, not correct shown detail. Shower water and bathroom sink not running properly, tv is smal as laptop, view is suck, they have a starbucks at the bar but dont even try(they dont even know whats half and half creamer) first and last stay, waisted,
Réponse de Ayşe Göksu Revenue & Online Executive le 17 janv. 2023
Dear Mr. ZAFER , First of all, I would like to thank you for preferring Akgün Istanbul Hotel. We have received your complaints and informed to our departments to search it. We'll do our best to solve it. We value all your feedbacks as they guide us, motivate greatly and help us to provide better services. We would love to welcome you again in your next trip and we desire you to experience the best at our hotel. Best regards Ayşe Göksu Revenue & Online Executive

2/10 Horrible

rim

Voyage en groupe
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was a terrible experience at Akgun Hotel. There is much bad to write about this hotel. Front Office quality related to service and solutions: - They don't speak English. - They have poor eye contact and show extremely little service. While I am talking to them, they are working and do not make eye contact. - They lack honesty. (They said the boss wasn't at work and after a while he was at work) - When I call the Front Office and ask them for a service, they take an extremely long time to perform the service. Housekeeping quality: - They only speak Turkish. Impossible to understand each other. - Every single day I have to repeat my needs in the room. It is extremely bad. - They don't wear gloves when they clean the room. I noticed that they use their hands in the toilet, the garbage and the beds without washing their hands. This is extremely disgusting and transfers a lot of bacteria onto the beds after washing the toilet, for example. I told them to wear gloves. But the worst thing is that they forget it the next day. Then every single day I had to repeat myself and teach them how to wash the room properly. - and much more. Room quality: - Poor air quality. - A lot of dust in the room. - Found dark spots on the walls. - There were yellow and red stains on the duvet. It looked like dried blood and the like that had dried before. - The hair dryer switch was broken. - There were white stains on the sofa. - There were some places on the duvet cover that were torn.
Réponse de Ayşe Göksu Revenue & Online Executive le 16 déc. 2022
Dear Rim , First of all, I would like to thank you for preferring Akgün Istanbul Hotel. We have received your complaints and informed to our departments to search it. We'll do our best to solve it. We value all your feedbacks as they guide us, motivate greatly and help us to provide better services. We would love to welcome you again in your next trip and we desire you to experience the best at our hotel. Best regards Ayşe Göksu Revenue & Online Executive

2/10 Horrible

Mohamed

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
One of the worst hotels we ever used. We had a very bad stay and terrible nights in this look-alike hotel. This is a scam hotel never 5 stars at all. We are a belgian couple and never in our hundreds of trips had such a thing. The rooms are very dirty, noisy, very old with broken window and broken bed. Torn paper paint and humidity on the walls. plus, bed sheets, towels and pillows have stains and dirty. some times even burnt. We changed room during the 6 night-stay. But nothing changed. We got sick of allergy because of dust and dirt. Add to that the staff in the reception are very arogant and are not helpful. Everyone in the bulding want to be tipped if you pass by them. Even the entrance of the hotel is so smelly. Escape from this place
Séjour de 6 nuits en novembre 2022
Réponse de Ayşe Göksu Revenue & Online Executive le 25 nov. 2022
Dear Mr. Mohamed, First of all, I would like to thank you for preferring Akgün Istanbul Hotel. We have received your complaints and informed to our departments to search it. We'll do our best to solve it. We value all your feedbacks as they guide us, motivate greatly and help us to provide better services. We would love to welcome you again in your next trip and we desire you to experience the best at our hotel. Best regards Ayşe Göksu Revenue & Online Executive

10/10 Excellent

Paul

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It's in an easy to access location giving you the opportunity to explore Istanbul fully
Séjour de 2 nuits en août 2022
Réponse de Ayşe Göksu Revenue & Online Executive le 21 sept. 2022
Dear Paul ,First of all, thank you for your choosing Akgün Istanbul Hotel.We are very happy to hear that you are pleased with your stay. We do hope, you will allow us the opportunity to be of service to you again in the future. Best Regards

10/10 Excellent

Huda, Garden Grove

Séjour de 5 nuits en août 2022

10/10 Excellent

Afshin

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 9 nuits en juillet 2022

2/10 Horrible

Yasmeen

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Équipements
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
overall bad experience. not sure if it was busy status or inefficiency. ac wasnt working rooms were not ready prior to check in no towels house keeping doesnt pick up call resturant took 1 and half hours to bring french fries and pizza
Séjour de 1 nuit en juillet 2022
Réponse de Ayşe Göksu Revenue & Online Executive le 20 août 2022
Dear Ms. YASMEEN , First of all, I would like to thank you for preferring Akgün Istanbul Hotel. We have received your complaints and informed to our departments to search it. We'll do our best to solve it. We value all your feedbacks as they guide us, motivate greatly and help us to provide better services. We would love to welcome you again in your next trip and we desire you to experience the best at our hotel. Best regards Ayşe Göksu Revenue & Online Executive

8/10 Bien

Mahir Ablhd

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 8 nuits en juillet 2022

8/10 Bien

Nora

Voyage en famille
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Underbara personal och mycket bra service . Badrummet är inte så fräsch, fuktig
Séjour de 7 nuits en juillet 2022
Réponse de Ayşe Göksu Revenue & Online Executive le 21 juil. 2022
Dear Nora , First of all, thank you for your choosing Akgün Istanbul Hotel. We are very happy to hear that you are pleased with your stay. We do hope, you will allow us the opportunity to be of service to you again in the future. Best Regards Ayşe Göksu Revenue & Online Executive

10/10 Excellent

Natasja

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Het personeel van dit hotel maken het tot een weergaloos succes! Wat hebben wij genoten van de fantastische service. In het bijzonder willen wij Derya van de ontbijtzaal en Cellatin van de Rooftop bar bedanken voor hun goede service. Door deze lieve mensen willen wij zeker terugkomen naar het hotel. De ligging van het hotel is ook erg fijn, iets buiten de stadse drukte, maar toch centraal.
Séjour de 5 nuits en mai 2022
Réponse de Ayşe Göksu Revenue & Online Executive le 21 juin 2022
Dear NATASJA, First of all, thank you for your choosing Akgün Istanbul Hotel. We are very happy to hear that you are pleased with your stay. We do hope, you will allow us the opportunity to be of service to you again in the future. Best Regards Ayşe Göksu Revenue & Online Executive

10/10 Excellent

Mohamed

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en décembre 2021
Réponse de Ayşe Göksu Revenue & Online Executive le 21 déc. 2021
Dear Mr. MOHAMED, First of all, thank you for your choosing Akgün Istanbul Hotel. We are very happy to hear that you are pleased with your stay. We do hope, you will allow us the opportunity to be of service to you again in the future. Best Regards Ayşe Göksu Revenue & Online Executive

2/10 Horrible

Hamzeh

Voyage en famille, Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
First he done to speak English second service is very bad third furniture in the room it’s very bad for restaurant in a breakfast service is very bad 5Everything in this hotel is very bad surely when I told you that Normal this Hotel Three star not five star everything is very bad thank you
Séjour de 11 nuits en novembre 2021
Réponse de Ayşe Göksu Revenue & Online Executive le 21 déc. 2021
Dear Mr. HAMZEH , First of all, I would like to thank you for preferring Akgün Istanbul Hotel. We have received your complaints and informed to our departments to search it. We'll do our best to solve it. We value all your feedbacks as they guide us, motivate greatly and help us to provide better services. We would love to welcome you again in your next trip and we desire you to experience the best at our hotel. Best regards Ayşe Göksu Revenue & Online Executive

8/10 Bien

SOMIA

Séjour de 2 nuits en novembre 2021

8/10 Bien

Abdalla

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2021
Réponse de Ayşe Göksu Revenue & Online Executive le 22 nov. 2021
Dear Kibouyia, First of all, thank you for your choosing Akgün Istanbul Hotel. We are very happy to hear that you are pleased with your stay. We do hope, you will allow us the opportunity to be of service to you again in the future. Best Regards Ayşe Göksu Revenue & Online Executive

4/10 Médiocre

Mhdwaseem

Voyage en groupe
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bad experience
It was very bad experience, the service was very disappointing with everything. We stayed there six nights, the staff there didn't changed the bed covers and pillows, the didn't clean up the room even i called the reception and ask about send someone to clean. They did not change the towels on a daily basis.
Séjour de 6 nuits en juillet 2021
Réponse de Ayşe Göksu Revenue & Online Executive le 20 août 2021
Dear Guest, First of all, I would like to thank you for preferring Akgün Istanbul Hotel. We have received your complaints and informed to our departments to search it. We'll do our best to solve it. We value all your feedbacks as they guide us, motivate greatly and help us to provide better services. We would love to welcome you again in your next trip and we desire you to experience the best at our hotel. Best regards

10/10 Excellent

Waliya

Séjour de 7 nuits en juillet 2021

10/10 Excellent

Aneeq Ahmed

Séjour de 7 nuits en juillet 2021

2/10 Horrible

HUSSAIN

Séjour de 2 nuits en juillet 2021

10/10 Excellent

M

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very polite and efficient services. No hassle for me what so ever.
Séjour de 1 nuit en octobre 2020
Réponse de Ayşe Göksu le 17 mars 2021
Dear Guest, First of all, thank you for your choosing Akgün Istanbul Hotel. We are very happy to hear that you are pleased with your stay. We do hope, you will allow us the opportunity to be of service to you again in the future. Best Regards Ayşe Göksu Revenue & Online Executive

6/10 Satisfaisant

Voyageur vérifié

Séjour de 3 nuits en décembre 2020
Réponse de Ayşe Göksu le 18 déc. 2020
Dear Guest, First of all, thank you for your choosing Akgün Istanbul Hotel. We are very happy to hear that you are pleased with your stay. We do hope, you will allow us the opportunity to be of service to you again in the future. Best Regards Ayşe Göksu Revenue & Online Executive

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2020
Réponse de Ayşe Göksu le 16 oct. 2020
Dear Guest, First of all, thank you for your choosing Akgün Istanbul Hotel. We are very happy to hear that you are pleased with your stay. We do hope, you will allow us the opportunity to be of service to you again in the future. Best Regards Ayşe Göksu Revenue & Online Executive

2/10 Horrible

Rafi, Iraq

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very good stuff, and clean. But dont use the hotel taxi. They r scammers
Séjour de 4 nuits en septembre 2019
Réponse de Ayşe Göksu- Corporate Sales Executiive le 17 avr. 2020
Dear Guest, First of all, I would like to thank you for preferring Akgün Istanbul Hotel. We have received your complaints and informed to our departments to search it. We'll do our best to solve it. We value all your feedbacks as they guide us, motivate greatly and help us to provide better services. We would love to welcome you again in your next trip and we desire you to experience the best at our hotel.

8/10 Bien

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements
aus internet ist alles ok im Zimmer kein Empfang für so grosses hotel das im zimmer kein internet empfang var ist sehr Traurig sonst sehr schönes Hotel personal einfach spitze
Séjour de 3 nuits en avril 2019
Réponse de Ayşe Göksu-Vertriebsmitarbeiter des Unternehmens le 19 avr. 2020
Lieber Gast, Zunächst einmal vielen Dank, dass Sie sich für das Akgün Istanbul Hotel entschieden haben. Wir freuen uns sehr zu hören, dass Sie mit Ihrem Aufenthalt zufrieden sind. Wir hoffen, dass Sie uns die Möglichkeit geben, Ihnen in Zukunft wieder zu Diensten zu sein.

6/10 Satisfaisant

HAYDER

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Nice
Like
Séjour de 1 nuit en novembre 2018
Réponse de Esra Koyuncu /Reservation Excutive le 7 janv. 2019
Dear Mr.Hayder, First of all, thank you for your choosing Akgün Istanbul Hotel. We are very happy to hear that you are pleased with your stay. We hope, you will allow us the opportunity to be of service to you again in the future. Best Regards Esra Koyuncu Reservation Executive

8/10 Bien

HAYDER

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice location
It's good
Séjour de 1 nuit en novembre 2018
Réponse de Esra KOYUNCU / Reservation Executive le 27 déc. 2018
Dear Mr. Hayder, First of all, thank you for your choosing Akgün Istanbul Hotel. We are very happy to hear that you are pleased with your stay. We hope, you will allow us the opportunity to be of service to you again in the future. Best Regards Esra Koyuncu Reservation Executive

4/10 Médiocre

sia

Les points forts : Personnel et service
Les points faibles : Propreté
Average 3 star hotel close to metro
The room was large with very poor night time and bathroom lighting. During the day, the room was light filled and pleasant. Unfortunarely the cleanliness of the room was terrible. It had not been properly cleaned for a very long time. The cheap rug under the bed was so disgusting, i was happy slippers were provided. In my week long stay, my bed sheets were only changed on the fifth day. The kettle had caked on milk which had obviously not been checked. My booking included breakfast which was pleasant with a good selection of food. The hotel was a few minutes walk from the Metro system which is on the airport line. By changing at yusufpasa or arkasay you can jump on the tram line into the historical centre. I only stayed here because they had an outdoor pool which i ended up hardly using. Having stayed in Istanbul many times before, better hotels certainly exist for the same price. The hotel was full and the staff were very friendly and helpful however due to the lack of cleanliness i would not stay here again.
Séjour de 7 nuits en juillet 2018
Réponse de Ayşe Göksu-Corporate Sales Executive le 17 avr. 2020
Dear Guest, First of all, I would like to thank you for preferring Akgün Istanbul Hotel. We have received your complaints and informed to our departments to search it. We'll do our best to solve it. We value all your feedbacks as they guide us, motivate greatly and help us to provide better services. We would love to welcome you again in your next trip and we desire you to experience the best at our hotel.

6/10 Satisfaisant

Voyageur vérifié

Egal was man gefragt hat wurde nicht erlaubt
Also erstens war W Lan fast ohne Funktion, zweitens Schwimmbad konnte noch nicht benutzt werden,dann fragten wir nach einem Stuhl um im Schwimmbadbereich oder Terassenbereich zu Sonnen, wurde aber abgelehnt und viele ähnliche dinge, im Groben und ganzen haben ich und meine Freundin sich Arbeit gefühlt , wo der Cheff nicht erlaubt hat, somit waren wir eigentlich nicht zu Frieden.
Séjour de 5 nuits en avril 2018
Réponse de Frau Ceylan Kayaoglu Reservation Executive le 11 mai 2018
Sehr geehrter Gast, zuerst möchte ich Ihnen danken, dass Sie das Akgün Istanbul Hotel bevorzugen. Wir haben Ihre Beschwerden erhalten und unsere Abteilungen darüber informiert. Wir werden unser Bestes tun, um es zu lösen. Wir schätzen all Ihre Rückmeldungen, die uns leiten, motivieren und uns helfen, bessere Dienstleistungen zu erbringen. Wir würden uns freuen, Sie wieder bei Ihrer nächsten Reise begrüßen zu dürfen und wünschen Ihnen, dass Sie das Beste in unserem Hotel erleben.

6/10 Satisfaisant

Niels

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Affordable and almost luxury hotel
The hotel is centrally located just off the metro station and there is a nice city view from the rooms. The rooms are large and comfortable and the bathroom has a large selection of shampoo, lotions etc. The hotel reminds of hotels the 1960s in the West: golden colors, chandeliers and thick carpets. The breakfast buffet has a large selection of breads, cheeses, egg dishes, jams, etc. but many of the products seemed industrially made and were not freshly prepared, for example. croissants that were dry and cheeses that looked like they had already spent a morning in the buffet. A few criticisms are bedbugs in bed (I received about 20 bids) and few channels with English text or speech.
Séjour de 2 nuits en février 2018
Réponse de Ceylan Kayaoglu Reservation Executive le 21 mars 2018
Dear Mr.Salman, First of all, I would like to thank you for preferring Akgün Istanbul Hotel. We have received your complaints and informed to our departments to search it. We'll do our best to solve it. We value all your feedbacks as they guide us, motivate greatly and help us to provide better services. We would love to welcome you again in your next trip and we desire you to experience the best at our hotel.

4/10 Médiocre

Tuba

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en août 2017
Réponse de Ayşe Göksu-Corporate Sales Executive le 17 avr. 2020
Dear Guest, First of all, thank you for your choosing Akgün Istanbul Hotel. We are very happy to hear that you are pleased with your stay. We do hope, you will allow us the opportunity to be of service to you again in the future.

10/10 Excellent

Soner

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A place to stay in İstanbul
The hotel is walking distance to metro station. The rooms are new and big. The breakfast offers many varities to choose from. The staff is well educated and willing to help you the best they can.
Réponse de Ayşe Göksu - Corporate Sales Executive le 17 avr. 2020
Dear Guest, First of all, thank you for your choosing Akgün Istanbul Hotel. We are very happy to hear that you are pleased with your stay. We do hope, you will allow us the opportunity to be of service to you again in the future.

2/10 Horrible

Suleyman, Født i konya bor i helsingør dk

Les points forts : Propreté et confort de la chambre
Utilfeds
Meget dorligt internet forbindelser jeg har haft et gest på besøg men må ikke være på verælset hvis gesten skulle være på verælse krever hotrlet 80 dk selvom der er et par minuter
Réponse de YELDA le 16 juil. 2016
Kære gæst, Først og fremmest tak for at vælge Akgün İstanbul Hotel. Vi er meget glade for at høre, at du er tilfreds med dit ophold. Vi håber, du vil give os mulighed for at være til tjeneste for dig igen i fremtiden.

8/10 Bien

humble Tim, glasgow

Les points forts : Propreté et personnel et service
Hotel with great breakfast
The heating system was on and we visited in April. It was too warm. We complained many times, but they said air conditioning would not be turned on yet. They said open the window. Hotel is situated on main dual carriageway so it was very noisy even at night. Pool was out of order. This made our trip to Istanbul a bit of a disappointment because we did not get the comfort and rest we needed to enjoy our excursions. The breakfast was terrific.
Réponse de Yelda Çelik le 19 avr. 2016
DearGuest, First of all, thank you for choosing Akgün İstanbul Hotel. We are very happy to hear that you are pleased with your stay. We do hope, you will allow us the opportunity to be of service to you again in the future.

8/10 Bien

Tony Chi Ming, 香港

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
交通方便
Réponse de YELDA le 16 avr. 2016
尊敬的客戶，首先，感謝您選擇的Akgun伊斯坦布爾酒店。我們很高興地知道，你滿意你的服務。我們希望，這將讓我們有機會在未來再次為您服務。

10/10 Excellent

Mahde, Sweden

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good Hotel
The staff was real good, and really nice. Elif was the best and agile receptionist. Eyup was also real good staff.
Réponse de YELDA le 11 janv. 2016
Dear Mahde, First of all, thank you for choosing Akgün İstanbul Hotel. We are very happy to hear that you are pleased with your stay. We do hope, you will allow us the opportunity to be of service to you again in the future.

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Réponse de YELDA le 11 janv. 2016
Dear Guest, First of all, thank you for choosing Akgün İstanbul Hotel. We are very happy to hear that you are pleased with your stay. We do hope, you will allow us the opportunity to be of service to you again in the future.

8/10 Bien

Ovezmyrat, Turkmenistan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
akgun konaklama
Hizmetlar konusunda onceki halinden daha iyi gozukyor, personel duygulu ve gulec yuzlu. Genellikde ilerleme var.
Réponse de YELDA le 11 janv. 2016
Sayın Murat Bey Öncelikle konaklamanız ve yorumlarınız için teşekkür ederiz.Bir sonraki seyahatinizde tekrar otelimizde sizleri konuk etmekten memnun olacağımızı belirtmek isterim.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very handy hotel
Excellent hotel apart from Wifi which was very poor in the room Just 50 meter from direct metro to airport and Askariy
Réponse de YELDA le 12 janv. 2016
Dear Guest, First of all, thank you for choosing Akgün İstanbul Hotel. We are very happy to hear that you are pleased with your stay. We do hope, you will allow us the opportunity to be of service to you again in the future.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Taner hotaş
Bu bölgede her yere çok rahat bir şekilde ulaşılabilen bir mevkide aynı zamanda Çalışanları çok cana yakın insanlar otelde gayet konforlu
Réponse de YELDA le 11 janv. 2016
Sayın Taner Bey Öncelikle konaklamanız ve yorumlarınız için teşekkür ederiz.Bir sonraki seyahatinizde sizleri tekrar otelimizde ağırlamaktan memnun olacağımızı belirtmek isteriz.