8/10
I would have expected that, being a Hilton hotel, the staff would be more proficient in English. Communication was extremely difficult, as it tends to be throughout China. However, I did expect that at least one staff member would have a sufficient level of English to convey basic ideas. I would suggest that, since they receive guests from all over the worldâand English is the most widely spoken language after Chineseâthey consider having a greater number of staff members with stronger English skills. That said, regarding the hotel itself, it was impeccably clean and everything was in perfect order.
Carlos
Séjour de 5 nuits en avril 2025