Dear Virginie, Thank you very much for your stay at Porto Platanias and for taking the time to share this great feedback with us. We are extremely delighted that we accomplished to live up to your expectations and that you had a wonderful time with us. We are sorry to read about your experience with the sunbeds. We have shared your comment with the management and we can assure that your comment is taken into account. We are looking forward to welcoming you back soon!

Dear Emily, Thank you for choosing Porto Platanias Beach Resort & Spa for your recent holidays and taking the time to write us a review of your experience. First of all, we are happy that the location of the resort lived up to your expectations and you found it convenient. Furthermore, we are disappointed reading that the room's facilities were not what you expected. We wish you had informed us about your request for a coffee maker and amenities so we could have provided you with them. Due to the covid restrictions we provide the amenities upon request. Regarding to the pool area, we would like to kindly inform you that we have 5 pools in total and there is plenty of open space in the pool area. Thank you again for your honest review. We will take your feedback into account in order to make improvements accordinly!

Dear guest, First of all, thank you for choosing our hotel for your previous stay and writing us a review. We would like to kindly inform you that we take the hygiene and the covid restrictions very seriously for the common health and clean and safe enviroment. That may be seen in the rooms and common areas as well since we do flawless cleaning and disinfection. Furthermore, we are very disappointed that you got this kind of impression of our staff. Our whole team is professional and willing to help you and therefore we are very disappointed that you did not feel like that. We will take your comment into account for further improvements!

Dear Guest, We would like to thank you for choosing our hotel for your previous stay with us and taking time to write us a review. We are disappointed reading that we did not live up to your your expectations of a 5 stars hotel and we want to apologize for the inconvenience caused of the sunbeds. Indeed the reservation with the towel is forbidden and we wish you had told us if you couldn't find available chair on the pool so we could have helped you to find one. We wish to welcome you back soon!

Dear Reda, We would like to thank you for choosing Porto Platanias Beach Resort & Spa for your previous vacation and taking time to give us such a great review, we appreciate it a lot! We are looking forward to welcome you soon again in our hotel!

Dear Anonymous, We would like to thank you for choosing our hotel for your recent holidays and taking time to write us a review. We are very glad to read you had an overall pleasant stay. We wish to welcome you back soon to our Beach Resort!

Dear Marine Thank you for choosing our hotel, and for taking the time to write your excellent review ! Our hotel aims to provide a truly unique experience, and we are happy that we were able to reach your expectations. We look forward to welcoming you back to our hotel in the future. Kind regards

Dear Marine Thank you for choosing our hotel, and for taking the time to write your excellent review ! Our hotel aims to provide a truly unique experience, and we are happy that we were able to reach your expectations. We look forward to welcoming you back to our hotel in the future. Kind regards

Dear Ghassen, thank you for your valuable review in Expedia! As all reviews are taken under serious consideration we thank you once more ! Best Regards Grammatopoulou Alexia Guest Relations

Dear Taru, How delighted we are reading that you had a lovely time in our premises. This really warms our heart! We are looking forward to welcoming you back soon!

Thank you very much for your generous feedback. It was a pleasure to have you here and we hope to welcome you back soon again!

Dear Guest, Thank you very much for choosing our hotel for your stay and for taking the time to write us this lovely feedback of your experience. We appreciate it a lot!We hope to see you soon again!

Dear Robert, Thank you very much for your lovely feedback! It was a pleasure to have you here in our premises and we wish to have the opportunity to welcoming you back soon. Your feedback is taken into account and it has been shared with the management. We wish you a great summer!

Dear Alexandra, Thank you for choosing our hotel for your recent stay. We wish to welcoming you back soon to our premises!

Dear guest,Thank you very much for your stay in our premises and for taking the time to share with us your experience! Indeed our hotel is a big resort but there is also a lot of space for everyone to enjoy their holidays. We are sorry to hear that our karaoke night caused you inconvenience. Please kindly be informed that it is being arranged once a week and we respect the quiet hours in order to make it possible for everyone to rest. However, you may request next time more quiet room in order to accommodate you more far away from the bar :)Thank you again for your honest feedback, we can assure that we will gratefully take it into consideration. We wish to welcome you back soon!

Dear Camilla, How happy we are reading your amazing feedback of your stay in our premises! We really appreciate your kind words. We're looking forward to welcoming you back in order to provide you with a new memorable stay!

Dear Sophia, Thank you very much for your recent stay and for taking the time to review your stay in our hotel. We are so glad reading that your time in our premises was fantastic and we are definitely looking forward to welcoming you back!!

Dear Fredrik, We would like to warmly thank you for choosing our hotel for your previous stay. We are extremely disappointed that your expectations were not fulfilled. We do our best providing our guests with a lovely and memorable experience and we are very sorry to read that we did not accomplish that this time. We wish to have another opportunity to welcoming you in order to offer you a flawless vacation in our resort!

Dear Janne, Thank you for your stay in our premises, we are delighted that you had a wonderful stay with us! We are looking forward to welcoming you back!

Dear guest, Thank you very much for your stay in our premises. We hope you had a memorable stay and we are looking forward to welcoming you back soon!!

Dear Gerhard, Thank you for your recent stay in Porto Platanias Beach Resort & Spa and taking the time to write us a review. We are very glad that you enjoyed the new room and had an enjoyable stay in our premises! We are looking forward to welcoming you back!

Dear Anna, First of all, we would like to thank you for your feedback concerning your recent stay in our hotel! We are delighted that you enjoyed your suite and the breakfast quality and variety. Indeed, during your stay the weather was windy and the waves brought out at the beach dried seaweed that we clean regularly. We would like to mention that we will take under consideration your suggestion and we will do our best to even ameliorate our services! All in all, we are very pleased that your stay with us was a nice to remember and we are looking forward to welcoming you back again! Kind regards, Angeliki Guest Relations

Dear guest, Thank you for your recent stay in Porto Platanias Beach Resort & Spa and for taking time to review our hotel. We wish to welcome you back soon!

Dear guest, Thank you for your stay in our hotel and taking time to share your experience here with us. We are delighted reading that you enjoyed the hotel's facilities and rooms, however we are disappointed that you had these issues you faced during your stay and we want to apologize for the inconvenience. We wish to have the opportunity to welcome you back to prove that we are indeed a well deserved 5 stars resort!

Dear guest, Thank you for your stay in our hotel and taking time to write us a review. We would like to kindly inform you that our staff is well trained and professional, willing to serve you and make you feel welcomed. We are very disappointed that you got this kind of impression. Sometimes, since we are wearing masks and you cannot see our smiles, wrong impression might happen. Also, we wish you had informed us as you stayed in our hotel if you were not satisfied with the cleaning so we could have fixed the possible issues with the housekeeping. Nevertheless, we will take your feedback into account for further improvements!

Dear Mrs. Ulrik, Thank you for choosing Porto Platanias for your recent holidays and taking time to write us a review. We are very delighted to read that you enjoyed your stay with us and we hope to welcome here you for a 3rd time too!!

Dear Karina, Thank you for your stay in Porto Platanias Beach Resort and taking time to write us a review of your stay. We are disappointed that we did not live up to your expectations of a 5 stars hotel and we want to apologize for the inconvenience that was caused due to the sunbeds. We would like to inform you that due to the covid restrictions, the protocol does not allowe us to have a bigger amout of the sunbeds. The reservation with the towel is indeed forbidden and we wish you had informed us if you did not find sunbed so we could have helped you to find one! Also, in the hotel description you may find information of our spa department and you may see that the spa services are with extra charge. Furthermore, we would like to inform you that due to the covid restrictions not more than 5 persons are allowed to use the gym at the same time. We have taken all your feedback into account and we will do our best to make some improvements in the future! We wish to welcome you back soon!

Dear guest, Thank you for your stay in Porto Platanias Beach Resort & Spa and for taking time to review your stay. We are delighted that you had an enjoyable stay in our premises and we hope to welcome you back soon!

Dear Fady, Thank you for your stay in our beach resort and for taking time to share your experience here with us. We are extremely disappointed that you could not find comfortable non smoking area in our property. We would like to inform you that all the rooms and indoor areas are non smoking, however we cannot forbid the smoking in the outdoor areas. Nevertheless, our hotel is a big complex and has 5 pools in total - therefore usually not all the areas have smoking guest and you can find easily areas without. Also, we are disappointed that the food did not live up to your expectations. Furthermore, we are indeed in some distance from Chania city but we do have easy access by bus or taxi to the city - the nearest bus stop is located just 100 meters away from the hotel! Thank you again for your honest feedback. We wish to welcome you back (with your child also this time)!! Wish you all the best!

Dear Maja Louise, Thank you very much for your stay in our hotel and for taking the time to share your experience here with us and the future guests. We appreciate it a lot and we are delighted reading that your stay with us was flawless and enjoyable! We are looking forward to welcome you back!

Dear Hanne, Thank you very much for your stay in Porto Platanias Beach and for taking time to write us a review. We are incredibly delighted reading that we accomplished to live up to your expectations of a succesfull holiday and that our team made you feel welcomed and cared. This is our goal and close to our heart and therefore your comment means a lot to us. We wish to welcome you back soon!

Dear Guest, Thank you for choosing Porto Platanias Beach for your recent stay and taking time to write us a review. We are disappointed reading that the hotel did not live up to your expectations of a 5 stars resort, however we are very glad that you enjoyed the facilities in general. We wish to have the opportunity to welcome you back someday so that we can give you new 5 stars experience!

Dear Soren, We would like to thank you for choosing our hotel for your recent holidays. We are very pleased to read that you enjoyed the hotel's facilities and the staff service. According to the check in, we want to apologize that it did not meet your expectations. Due to the busy times that there are several check ins at the same time, sometimes it causes a bit of a queue and therefore the guests have to wait a little longer until we can check everyone in. Nevertheless, our reception staff does it's best to serve everyone as quick as possible not forgettig the quality! Thank you again for your honest feedback. We are looking forward to welcome you back here soon! With Kind Regards, Anne Guest relations department

Dear Kristen, Thank you for choosing Porto Platanias Beach Resort Spa for your recent holidays. We are glad to see you enjoyed your stay. We wish to welcome you back here soon!

Dear Sagi, Thank you for your stay in Porto Platanias Beach Resort & Spa and rating us. We appreciate it a lot! We are looking forward to welcome you soon again!

Dear Ali, Thank you for choosing our hotel for your holidays. It was a pleasure to accommodate you here! It makes us very happy that you enjoyed your stay with us and had pleasant and relaxing holidays. Thank you for your feedback, we are looking forward to see you soon again!

Dear guest we would like to thank you for your preference towards our hotel and for your high rating!We are delighted that you chose our hotel to spend your vacations and that everything was as you expected! We hope we will have the chance to welcome you back in our premises! Kind regards.