Thank you for taking the time to review our hotel. Kindly note indeed the pools close at 18:00 pm as in many hotels in Rhodes. Regarding the comment about the cleanliness of the water please be advised that this is clean daily, and also monitored and samples taken and analyzed by collaborating labs in line with our ISO certificate.Once again thank you for taking the time to review our hotel; we hope to ahve the opportuynity to welcome you back should your future travel plans for a call to Rhodes.

Dear Valued Guest,Thank you for taking the time to bring your feedback to our attention.We will be happy to follow up on the issues raised; this hotel has outstanding scores in regards to the cleanliness and services provided and were saddened to read the experience described in your review.We hope that there was some level of enjoyment out of your holiday in Rhodes.Kindest Regards,

Thank you very much for taking the time to review our hotel online. We very much hope to have the pleasure to welcome you back in the not so distant future

Thank you for your time in reviewing our hotel on hotels.com. We very much hope to have the pleasure to welcome you back should your future travel plans call for a trip to Rhodes

Thank you very much for your review and kind comments. We hope to have the pleasure to welcome you back in our hotel in the near future.

Thank you for taking the time to review our hotel. We are happy to see that overall that you had an enjoyable stay with us. We would love to have some further info on the comment made about our staff as it would be unfair to put a tag on the entire hotel team. We always evaluate our service levels and perform staff appraisals at the end of each year and therefore pointing us to the correct direction would be beneficially for both, us as a hotel and you as a future guest.Once again thank you for choosing our hotel for your holiday in Rhodes!

Thank you for taking the time to review our hotel! We very much hope to have the pleasure in welcoming you back!

Thank you ever so much for your rewarding review; this is very much appreciated by all of us working for Olympic Palace.We veyr much hope to have the pleasure to welcome you back in our resort in the not so distant future.

Thank you for taking the time to review our hotel; we are happy to note you had enjoyed your stay with us and very much hope to have the pleasure to welcome you back in our resort.

Thank you for taking the time to review our hotel.Regarding your "terrible" experience, it is worth noting that you had not actually stayed in our hotel.You had booked a superior family room sea view and you had been allocated as booked . You entered the room and left the hotel shortly after without informing anyone as well as advised the provider (untruthfully) that you were not allocated in the room booked in order to get a refund.Concequently, the hotel enforced its early departure policy and charged the room as per the terms of the reservation agreed when placed.Thank you in advance for your kind understanding.

Thank you for bringing your feedback to our attention; we will follow up with the issues raised with our members of team.We very much hope that you had some level of enjoyment out of your stay / holiday in Rhodes and that you will consider returning to our hotel

Thank you for taking the time to review our hotel!We look forward to welcoming you back should your future travel plans call for a trip to Rhodes!

Thank you for taking the time to review our hotel online.We are delighted to read that you had an enjoyable stay in our hotel. We are also terribly sorry for the fault occured in your room and would like to apologize for any inconvenience caused by this unfortunate incident.We very much hope to have the pleasure to welcoming you back in our hotel should your future travel plans call for a trip to Rhodes

Thank you so much for your lovely review and rewarding score!We very much hope ot have the pleasure to welcome you back in our resort in the not so distant future.

Thank you for your lovely review as well as for chosing our hotel for your holiday in Rhodes.Kindly note the AI entitlement is properly advertised and we are sorry to read that this has not been realized. The all inclusive entitlement has not time restrictions only when this is branded as Ultra All inclusive.Once again thank you for your feedback; we are happy to read that overall you enjoyed your stay with us and very much hope to have the pleasure to welcome you back in our resort should your future travel plans call for a trip to Rhodes!

Thank you ever so much for your kind comments; this is veyr much appreciated by all of us working for the Olympic Palace.We very much hope to have the pleasure in welcoming you back in our resort

Thank you so much for your excellent rating! We are thrilled to note you had a fantastic stay with us and very much hope to have the pleasure to welcome you back soon.

Dear Valued Guest,Thank you for takiing the time to bring your feedback to our attention.We are happy to read that overall you had an enjoyable stay in our hotel. We can only assume that the comments made about the all inclusive board were generic since your reservation in our hotel was based on bed & breakfast basis. We will be happy to follow up on the feedback made in regards to our gym although we do not seem to have similar feedback for faulty equioment. Regardnig the "ancient" equipment mentioned, kindly note the gym had been rennovated back in 2016 and new machines were installed on that year.It is not uncommon for hotels to charge for certain facilities on premises and can only apologize should that was found to be unreasonable but still would like to thank you for your kind comments in regards to our mini golf facility.Overall, thank you for reviewing our hotel online and very much hope to have the pleasure to welcome you back in our resort should your future travel calls for a trip to Rhodes.Best Regards,

Thank you for taking the time to review our hotel online.We are delighted to see the score awarded and would like to warmly thank you for this.We very much hope to have the pleasure to welcome you back in our hotel should your future travel plans call for a trip to Rhodes.

Thank you for taking the time to review our hotel as well as for your rewarding comments.We very much hope to have the pleasure to welcome you back in our resort in the not so distant future.

Dear Valued Guest, Thank you for taking the time to review our hotel. We are delighted to read that overall you had a nice stay in our hotel. Please note all issues raised are correctly advertised by the hotel and can only regard them as feedback for future improvement since we do not advertise to have a beach bar and we do advertise that mini golf, billards room and video games room are on extra charge. Kindly note pools close at 18:00 pm indeed so as to have enough time to properly clean them for the following day. Thank you in advance for your kind understanding. We very much hope to have the pleasure to welcome you back in our resort should yoru future travel plans call for a trip to Rhodes. Best Regards,

Thank you very much for your kind comments as well as for reviewing our hotel. We look forward to welcoming you back.

Dear Valued Guest, Thank you ever so much for taking the time to review our hotel on Expedia. We are delighted to read that you had an enjoyable stay in our hotel and very much hope to have the pleasure to welcome you back in our resort in the not so distant future. Best Regards

Thank you so much for reviewing our hotel; we very much hope to have the pleasure in welcoming you back in our resort in the not so distant future.

Thank you very much for taking the time to review our hotel!

Thank you very much for taking the time to review our hotel as well as for your rewarding comments! We very much hope to have the pleasure to welcome you back in our hotel in the not so distant future Best Regards,

Dear Valued Guest, Thank you for taking the time to review our hotel. Whilst we do not appear to have similar feedback to suggest there is an issue in the prodcut offering, we will be happy to relay your comments to our food & beverage manager for further evaluation. Once again thank you for choosing our property for your stay; we very much hope that you had a terrifc time in Rhodes! Best Regards,

Dear Valued Guest, Thank you for taking the time to review our hotel following your recent stay with us. Your feedback is extremely important & valuable to us, as we always strive to improve our product and services offered. We greatly appreciate your comments in regards to the professionalism and friendliness of our team. We are committed in providing a comfortable and safe environment for all of our customers and feel saddened to read that your experience with us was not up to par. Unfortunately, Covid19 has had a profound impact on hotel operations throughout the world and has created a rather bizarre and unprecedented framework to work with; some of the issues raised are actually down to the protection measures employed. For example, prebooking a seating hour in the main restaurant is essential so as to avoid queues and congestion. We are truly sorry if you felt a slight pressure in regards to this policy but as you can appreciate the safety of all our guests is of paramount importance to us. Thank you also for your recommendation in regards to opting out of the daily towels/bedsheets replacement. There was such policy in the hotel but were advised to put this on hold due to Covid19 as well. Once again thank you for choosing our hotel; we very much hope you had overall an enjoyable stay and holiday in Rhodes. Best Regards,

Thank you very much for taking the time to review our hotel online. We are delighted to read that you had a perfect stay with us!

Dear Valued Guest, Thank you for taking the time to bring your feedback to our attention. Kindly note upon arrival you had contacted reception and our night receptionist contacted you to show you how to set the temperature of the air conditioning unit. On the following day one of our maintenance staff had adjusted the air con unit in your room so that the temperature does not drop below 25 degrees; from that point onwards there was no further contact in reagrds to this issue based on our records. Most hotels around the world leave the air con units operating so that the room is cool when guests arrive; especially in resort and destinations (such as Rhodes) where outside temperature is quite high. We are sorry to read that this had caused some level of dissatisfaction albeit if you had openned the balcony door for a few mintues the room's temperature would have adjusted to the environmental one. We would like to assure you that there is no issue with the airconditioning system; all rooms are equipped with a thermostat where guests can set the temperature of their liking. Once again thank you for choosing our hotel for your stay; we very much hope to have the opportunity to welcome you back in our resort. Kindest Regards, Olympic Palace Team

Thank you very much for taking the time to review our hotel online! We are delighted to read that you had an enjoyable stay with us and that you will be definitely be returning to the Olympic Palace. We look forward to welcoming you back in our resort as soon as possible!

Dear Valued Guest, Thank you for taking the time to rate our hotel online. We very mcuh hope you had an enjoyable stay with us.

Thank you very much for taking the time to reviedw our hotel online. We very mcuh hope to have the pleasure to welcome you back!

Thank you very much for taking the time to review our hotel! We very much hope to have the pleasure in welcoming you back in our resort!

Thank you very much for taking the time to review our hotel! We very much hope to have the pleasure in welcome you back in our resort!

Dear Valued Guest, Thank you for taking the time to bring your feedback to our attention. Without wishing to be unsympathetic, you have made a reservation for a Large Double Room Sea View (family room sea view) and you had been upgraded to a Superior Family Room Sea View upon arrival. As soon as you had informed our reception that you did not like the upgraded room allocated, we have upgraded you again into a Junior Suite Sea View. We can only apologize should you found the imagery used as deceiving but quite frankly we do not seem to have complaints from other holidaymakers indicating that there is an issue with how the hotel is presented or sold. The incident with the hair found was an unfortunate and rare situation that we are deeply sorry for. We would like to assure you that this is alien to the standards offered in this resort as well as that we meticulously employ HACCP and other ISO standards, as per our certifications obtained. The issue has been raised to the appropriate departmental managers and we will be monitoring and following up on this to see what has gone wrong. We feel from our side that we have gone the extra mile in making your holiday as enjoyable as possible and very much hope that overall you had an enjoyable stay with us and that you will be considering returning to our resort should your future travel plans call for a trip to Rhodes. Kindest Regards,

Thank you very much for taking the time to review our hotel. We very much hope to have the pleasure to welcome you back in our resort in the not so distant future

Thank for taking the time to review our hotel. We hope that you had an enjoyable stay with us and that we will have the pleasure to welcome you back in the not so distant future.

Thank you ever so much for your review and rewarding comments. We look forward to welcoming you back in our resort!