Hôtels près du Great Mall of the Bay Area à Milpitas

« I’m disappointed by how this situation was handled. Despite having a Do Not Disturb/privacy sign on my door, someone entered my room, moved my belongings, and opened the curtains. When I brought this concern to management, their response made it seem like they did not care or take the issue seriously. Privacy and guest safety should be a priority, and feeling dismissed only made the experience worse. »

« We arrived late in the evening after a long drive. We were greeted by a wonderful young lady I believe her name was Davina. She was so kind , accommodating and helpful. She went above and beyond to make sure we had everything we needed and that we were comfortable! The property was perfect, clean and well maintained. We would definitely stay here again and again. We didn't get to use the pool but it looked so nice and inviting we had wished we could have taken a dip! »

« Very convenient, great people »

« Everything was right for us, no complaints. Even parking for our guests who dropped by was ample. »

« Chambre propre »

« Two of our four rooms (904 and 906) were freezing, and the heat did not work. Maintenance had to bring up a heater and didn't seem surprised about the complaint. The rooms are non-smoking, but smells like smoke. Check in process was very slow. »

« Pas du tout à la hauteur de ce qu'on peut attendre d'un Sheraton. "Cabana" tout juste digne d'un motel. Taches sur la moquette et le canapé, ensemble douteux, pas d'ascenseur pour monter à la chambre ! Chambre pour 3 : 2 serviettes et un peignoir. On a demandé serviette et peignoir : nous avons attendu en vain. Pas de piles dans la télécommande. Personnel mal aimable... »

« Super noisy room. They cannot call breakfast included! »

« No shampoos and body wash provided »

« C'est un bon rapport qualité-prix, mais c'est un peu bruyant »

« We spend just one night and everything is fresh and clean. I love the smell of the bed sheets so fresh and clean. Definitely we will come back soon. Thank you »

« Clean property. The staff were very friendly and breakfast had great options. Definitely will book again. »

« Un séjour parfait. Des minis appartements très bien équipés, super pti dej, salle de fitness, piscine, spa... Tout y est. »

« I got stuck in an FAA ground stop in Seattle. I was rebooked on a flight that was supposed to land in Oakland at 9 pm, then delayed to 11, then to 2 am. I called the hotel and explained, promising to be there ASAP. I landed at 4 am and went straight to the hotel, where a man behind the desk informed me my reservation was cancelled. I tried to explain but was interrupted and given a lecture about being on time. I asked if I could still get a room, I had been traveling 23 hours. He said yes but...