Avis sur Laguna Gili Beach Resort
Laguna Gili Beach Resort
Gili Trawangan, Gili Trawangan, Nusa Tenggara Barat
Avis
7,8
Bien
8,2/10
Propreté
8,2/10
Personnel et service
8,4/10
Équipements
7,4/10
Infrastructures et conditions de l’hébergement
8,0/10
Écoresponsabilité
Avis
Voyage en groupe
23 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juillet 2023
Réponse de Monk darmawan le 25 juil. 2023
Dear valued guest,We would like to extend our heartfelt gratitude for choosing Laguna Gili Beach Resort as your accommodation during your stay. It was a pleasure to have you with us, and we are thrilled to hear that you had a wonderful experience.Your kind words and positive review mean the world to us. Knowing that you enjoyed your time at our resort and found our services to be satisfactory is truly rewarding. We strive to provide the best possible experience for all our guests, and your feedback motivates us to maintain the highest standards of hospitality.We sincerely appreciate you taking the time to share your thoughts and experiences in English. Your review will undoubtedly help future travelers in making their decisions and, more importantly, it inspires our team to continuously improve and create unforgettable memories for our guests.Once again, thank you for choosing Laguna Gili Beach Resort. Should your future plans bring you back to this paradise island, we would be delighted to welcome you again and provide you with another exceptional stay.Best regards,Laguna Gili Beach Resort Management
8/10 Bien
Sébastien
20 mai 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bon hôtel mais en travaux
Sébastien
Séjour de 3 nuits en mai 2018
Réponse de Benji Goulbourne, Manager le 15 juin 2018
Dear Sébastien,
Thank you for leaving a review for our hotel, we greatly appreciate you took your time to leave this review. We're also very grateful for you kind words and praise towards our hotel, it means a lot to us. The construction will be done very soon, and the hotel will transform into something more amazing. We hope you will stay with us again in the future.
6/10 Satisfaisant
Voyageur vérifié
1 sept. 2017
Pas terrible
Voyageur vérifié
Séjour de 5 nuits en août 2017
4/10 Médiocre
Julien
2 oct. 2016
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Very disappointing
Julien
6/10 Satisfaisant
Voyageur vérifié
28 août 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Réponse de General Manager le 16 oct. 2016
Dear Sir/Madam,
Thank you so much for your ultimate review for Laguna Boutique Resort.
We are very pleased to hear that you had a such great time your stay with us.
We are located in a charming and secluded position, perfect for total relaxation on Gili Trawangan island.
We offer a slice of ultimate paradise for your to enjoy a relaxing break whilst our team of dedicated staff will take care of your every need.
Our staff work hard to make guests stay both memorable and enjoyable and they truly enjoy meeting and getting to know all of our guests so it is great for us to hear that your were so happy.
We very much hope that we can welcome you back soon to LAGUNA ultimate paradise.
Warmest Regards,
Sofyan iskandar
8/10 Bien
Ousama, paris
9 sept. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sympa !
Ousama
10/10 Excellent
Joachim Stevn
26 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastiske Laguna Gili Beach Resort
Joachim Stevn
Séjour de 5 nuits en octobre 2023
10/10 Excellent
Stephen
Voyage en couple
6 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stephen
Séjour de 3 nuits en septembre 2023
10/10 Excellent
Bronwyn
13 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bronwyn
Séjour de 5 nuits en septembre 2023
10/10 Excellent
Lucinda
11 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lucinda
Séjour de 4 nuits en août 2023
8/10 Bien
Nicola
17 juil. 2023
Nicola
Séjour de 2 nuits en juillet 2023
Réponse de Yaldi le 18 juil. 2023
Dear Nicola,I would like to express my deepest gratitude for the excellent review you provided for our hotel. Your kind words and positive feedback are truly appreciated.Your feedback not only serves as a testament to the quality of our services but also encourages our team to strive for even greater excellence. We are delighted to know that your experience with us was exceptional and that our efforts to create a memorable stay for our guests have been successful.Thank you once again for taking the time to share your thoughts. Your review will undoubtedly assist other travelers in making informed decisions. We look forward to welcoming you back to our hotel in the near future and providing you with another remarkable experience.With sincere appreciation,
8/10 Bien
Michael
2 juin 2023
Les points forts : Propreté et personnel et service
Michael
Séjour de 4 nuits en mai 2023
Réponse de Monk darmawan le 2 juin 2023
Dear Michael thank you very much for your positive vibe . We will welcoming you come again in future holidays.we will improve our service to make comfortable stay. Have good one
8/10 Bien
Cora
Voyage en groupe
2 oct. 2022
Les points forts : Équipements
Cora
Séjour de 2 nuits en septembre 2022
10/10 Excellent
Nicholas
Voyage en groupe
17 juin 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
GILLI TRAWANGAN 22
Nicholas
Séjour de 6 nuits en juin 2022
8/10 Bien
Voyageur vérifié
9 févr. 2020
Les points forts : Propreté, personnel et service, confort de la chambre
Good hotel with great location
Voyageur vérifié
Séjour de 1 nuit en février 2020
Réponse de Management - Laguna Gili Beach Resort le 9 févr. 2020
Dear Guest,
Thank you so much for the review. Glad that you felt comfortable and happy with our staff, we'll keep it up. We apologize for the uncomfortable one of our bungalow, we'll make our it better for your next stay.
Looking forward to have you back here and have a nice day.
Best regards,
Management - Laguna Gili Beach Resort
8/10 Bien
Voyageur vérifié
12 nov. 2019
Voyageur vérifié
Séjour de 1 nuit en octobre 2019
10/10 Excellent
Charlotte
Voyage en famille
8 nov. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Charlotte
Séjour de 4 nuits en novembre 2019
Réponse de Benzi Ramadhan, Resident Manager le 30 nov. 2019
Dear Charlotte,
Thank you for staying at Laguna Gili Beach Resort. We are very grateful to you for leaving a review for us and for your kind words for our resort and staffs. All our staffs enjoyed having you here! And we hope you will return to stay at Laguna GIli Beach Resort again in the future.
Best regards,
8/10 Bien
Voyageur vérifié
7 nov. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en octobre 2019
6/10 Satisfaisant
Matthew
6 oct. 2019
Les points forts : Propreté et personnel et service
Not bad but could do better
Matthew
Séjour de 3 nuits en octobre 2019
Réponse de Benzi Ramadhan, Resident Manager le 30 nov. 2019
Dear Matthew,
Thank you for staying at Laguna Gili Beach Resort. We are grateful for your feedback, we are currently preparing for refreshing our Cabana rooms and will do so starting next year as soon as the low season arrive. We will try our best to address all your feedback to better our resort and service, and we hope you will be back to stay with us again in the future.
Best regards,
8/10 Bien
Ann
24 juil. 2019
Les points forts : Propreté et personnel et service
Ann
Séjour de 4 nuits en juillet 2019
Réponse de Benji Goulbourne, Resident Manager le 28 juil. 2019
Dear Guest,
Thank you for staying at Laguna Gili Beach Resort, and thank you for leaving a review for our resort. We are overjoyed to see that you enjoyed your stay with us. We hope you will stay with us again in the future if you ever visit Gili Trawangan again.
Best regards,
4/10 Médiocre
Voyageur vérifié
9 juil. 2019
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Resa med vän
Voyageur vérifié
Séjour de 3 nuits en juillet 2019
Réponse de Benji Goulbourne, Resident Manager le 22 juil. 2019
Dear Guest,
Thank you for staying at Laguna Gili Beach Resort and thank you for taking your time to leave a review for our resort. We thank you for your kind words for our staffs, we always make sure to give the best services possible for our guests. We apologize for the inconvenience you encountered, and we will make sure to take into consideration your suggestions and make improvements where it is possible to make sure your next stay will be more enjoyable. As such we also plan to change our WiFi provider to so that we can have a stronger and more reliable WiFi for our guests. Thank you again for staying at Laguna Gili Beach Resort, we hope you will stay with us again in the future if you ever visit Gili Trawangan again.
Best regards,
8/10 Bien
Voyageur vérifié
6 juil. 2019
Voyageur vérifié
Séjour de 5 nuits en juin 2019
Réponse de Benji Goulbourne, Resident Manager le 28 juil. 2019
Dear Guest,
Thank you for staying at Laguna Gili Beach Resort, and thank you for leaving a review for our resort. We are overjoyed to see that you enjoyed your stay with us. We hope you will stay with us again in the future if you ever visit Gili Trawangan again.
Best regards,
6/10 Satisfaisant
Voyageur vérifié
Voyage en couple
23 mai 2019
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en mai 2019
Réponse de Benji Goulbourne, Resident Manager le 13 juin 2019
Dear Guest,
Thank you for staying at Laguna Gili Beach Resort, and thank you for leaving a review for our resort. Thank you for your kind words and praise towards our resort, we are grateful. Thank you also for your input for us and our resort, we will take it into consideration and make improvements where it is possible as soon as possible. Thank you again for staying at Laguna Gili Beach Resort, and we hope you will stay with us again in the future if you ever visit Gili Trawangan again.
Best regards,
10/10 Excellent
Johan
6 avr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bra skit
Johan
Séjour de 2 nuits en mars 2019
Réponse de Benji Goulbourne - Resident Manager le 22 mai 2019
Dear Johan,
Thank you for staying with Laguna Gili Beach Resort, and thank you for leaving a review for our resort. We are very happy to hear that you enjoyed your stay with Laguna Gili Beach Resort. We take great pride in serving only the best to our guests. We hope you will stay with Laguna Gili Beach Resort again in the future if you ever visit Gili Trawangan again.
Best regards,
10/10 Excellent
Voyageur vérifié
13 mars 2019
Les points forts : Propreté, personnel et service, confort de la chambre
Voyageur vérifié
Séjour de 4 nuits en mars 2019
Réponse de Benji Goulbourne, Resident Manager le 22 mars 2019
Dear Guset,
Thank you for leaving a review for our resort. We are very happy and glad that you enjoyed your stay with us at Laguna. We are glad that you find our staffs friendly and helpful, our staffs always does their best to give the best service possible to all our guests. We hope you will stay with us again in the future if you ever visit Gili Trawangan again.
Best regards,
10/10 Excellent
Margaretta
Voyage en groupe
21 févr. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Margaretta
Séjour de 2 nuits en février 2019
Réponse de Benji Goulborne, Resort Manager le 1 mars 2019
Dear Margaretta,
First of all, thank you for staying with us at Laguna Gili Beach Resort. And thank you for your kind review for both our resort and our staffs. It really means a lot to us that you are satisfied with our services. We hope you will return and stay with us again in the future.
Best regards,
2/10 Horrible
Voyageur vérifié
2 nov. 2018
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Do not recommend this hotel
Voyageur vérifié
Séjour de 4 nuits en juillet 2018
Réponse de Benji Goulbourne, Resort Manager le 28 janv. 2019
Dear Guest,
First of all, thank you for taking your time to write down this review, we greatly appreciate it. As you posted this review as anonymous, we have no way to check this claim, however you wrote this on 2nd of November 2018, and as far as I know there were no bad weather or big waves or strong winds during October or November 2018. The ferry that you claim the locals said to be 7 - 8 hours, is heavily exaggerated. The journey usually take 5 hours. And even then you have other cheap alternative such as airplanes, they can go as cheap as a little over 250 thousand IDR. With so many good and cheap alternatives, I don't see any valid reason to cancel and break the policy our resort has. I hope this answer is enough for you to put your mind at ease. Again, thank you for taking your time to write down this review.
Best regards,
10/10 Excellent
Kris, Townsville Qld
30 oct. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Kris
Séjour de 9 nuits en octobre 2018
Réponse de Benji Goulbourne, Resort Manager le 28 janv. 2019
Dear Kris,
Thank you for taking your time to write down this review. We greatly appreciate it! Thank you for your kind words for both our resort and staffs, we are overjoyed to know you enjoyed your stay with us. We hope you will stay with us again in the future if you are ever visit Gili Trawangan again.
Best regads,
8/10 Bien
Nenny
28 oct. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nenny
Séjour de 2 nuits en octobre 2018
Réponse de Benji Goulbourne, Resort Manager le 28 janv. 2019
Dear Nenny,
Thank you for taking your time to give our resort a review, we greatly appreciate it! We hope you will stay with us again in the future.
Best regads,
10/10 Excellent
Lisa
10 oct. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lisa
Séjour de 3 nuits en octobre 2018
Réponse de Benji Goulborne, Resort Manager le 28 janv. 2019
Dear Lisa,
Thank you for taking your time to leave a review for our resort, we appreciate it greatly! Thank you for your kind words for both our resort and staffs, we will strive to be even better. We hope you will stay with us again in the future should you ever find yourself in Gili Trawangan.
Best regards,
10/10 Excellent
Jack
7 oct. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Brilliant
Jack
Séjour de 1 nuit en octobre 2018
Réponse de Benji Goulbourne, Manager le 10 oct. 2018
Dear Jack,
We are so glad to hear your review of our hotel. It brings great joy to us that you find your time staying with us enjoyable. I hope you will stay with us again in the future should you ever visit Gili Trawangan again.
Best regards,
2/10 Horrible
Voyageur vérifié
7 août 2018
Les points faibles : Personnel et service
Voyageur vérifié
Séjour de 2 nuits en juillet 2018
10/10 Excellent
Mikael
11 juil. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Familjen Jensen
Mikael
Séjour de 6 nuits en juin 2018
Réponse de Benji Goulbourne, Manager le 25 juil. 2018
Dear Mikael Jensen,
Thank you for taking your time to write down a review for us, we really appreciate it. We are so glad that you find our hotel, staffs, and services are all to your liking. It is unfortunate about the wi-fi and tv that there was a problem from the provider at the time. But it will be better soon. Thank you again for the review, and we hope you will stay with us again at Laguna Gili Beach Resort in the future.
Best regards,
10/10 Excellent
Olga
17 juin 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very nice hotel, best for snorkeling!
Olga
Séjour de 1 nuit en juin 2018
Réponse de Benji Goulbourne, Manager le 25 juil. 2018
Dear Olga,
Thank you for leaving a review for our hotel, it really means a lot to us that. Thank you for reviewing our hotel's location, we have received a lot of good review thanks to our location. Thanks also for the kind words and praise for our staff, it really means a lot to all of us at Laguna Gili Beach Resort. We are sorry about the sound of the praying, but it happens all around the island because there are so many Mosque on the island. Please visit us again in the future if you're ever at Gili Trawangan again.
Best regards,
6/10 Satisfaisant
Voyageur vérifié
3 juin 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice hutts but loud mosque right next door
Voyageur vérifié
Séjour de 2 nuits en mai 2018
Réponse de Benji Goulbourne, Manager le 25 juil. 2018
Dear Guest,
Thank you for leaving a review for our hotel, it really means a lot to us. The Mosque actually is quite far from our hotel, but they used a speaker for every pray so it makes it like the sound is coming from next door, but it doesn't. Unfortunately this is happening all over the island as there are so many Mosque on the island. But thank you for leaving this review, and we hope you will stay with us again in the future if you ever find yourself at Gili Trawangan.
Best regards,
8/10 Bien
Fan kwong
6 mai 2018
Les points forts : Propreté et personnel et service
房間冷氣空調下午時候就是熱得不行啊!
Fan kwong
Réponse de Benji Goulbourne, Manager le 15 juin 2018
Dear Fan Kwong,
Thank you for leaving a review for our hotel. We greatly appreciate it. We will do our best to make sure we better our qualities, facilities, and services. We hope you will stay with us again in the future.
Best regards,
6/10 Satisfaisant
Vanessa
19 avr. 2018
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Nice Hotel but Service lacks a bit
Vanessa
Réponse de Benji Goulbourne, Manager le 15 juin 2018
Dear Vanessa,
Thank you for leaving a review for our hotel. We greatly appreciate it. Thank you for all your praise and kind words for our hotel and facilities, it means a lot to us. And we will make sure that all the minus that you pointed out will be taken care of and we'll do our best to better all our facilities, qualities, and services. Once again, thank you. We at Laguna Gili Beach Resort all hope that you will visit us again in the future.
Best regards,
6/10 Satisfaisant
Nils
10 avr. 2018
Les points forts : Propreté, personnel et service, confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Will be good when finished!
Nils
10/10 Excellent
Natasha
19 févr. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Natasha
Séjour de 5 nuits en février 2018
Réponse de Benji Goulbourne, Operations Manager le 26 mars 2018
Dear Natasha,
Thank you for taking your taking your time to write down this review.
We are so happy to hear such a positive review from you. We will do our best to keep it up.
Thank you for visiting Laguna Gili Beach Resort.
We hope to see you here again in the future.
Best regards,
10/10 Excellent
Auvo
18 févr. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Favorithotell
Auvo
Séjour de 12 nuits en février 2018
Réponse de Benji Goulbourne, Operations Manager le 26 mars 2018
Dear Auvo,
Thank you for taking your taking your time to write down this review.
We are so happy to hear such a positive review from you. We will do our best to keep it up.
Thank you for visiting Laguna Gili Beach Resort.
We hope to see you here again in the future.
Best regards,
10/10 Excellent
Ivana
9 févr. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ivana
Séjour de 5 nuits en février 2018
Réponse de Benji Goulbourne, Operations Manager le 26 mars 2018
Dear Kreszensia,
Thank you for taking your taking your time to write down this review.
We are so happy to hear such a positive review from you. We will do our best to keep it up.
Thank you for visiting Laguna Gili Beach Resort.
We hope to see you here again in the future.
Best regards,
6/10 Satisfaisant
Voyageur vérifié
15 janv. 2018
ビーチに近い1棟ずつの建物
Voyageur vérifié
Séjour de 4 nuits en janvier 2018
8/10 Bien
Frida
26 oct. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mycket bra hotell
Frida
Séjour de 3 nuits en octobre 2017
6/10 Satisfaisant
Sandra
12 oct. 2017
Les points forts : Personnel et service et confort de la chambre
Not worth the cost
Sandra
Séjour de 4 nuits en septembre 2017
6/10 Satisfaisant
Voyageur vérifié
11 sept. 2017
Les points forts : Propreté et personnel et service
Les points faibles : Confort de la chambre
Für einen kurzen Aufenthalt ok
Voyageur vérifié
Séjour de 4 nuits en septembre 2017
10/10 Excellent
Alexandra
10 sept. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super tolles Hotel im schönen Gili Trawangan!
Alexandra
Séjour de 5 nuits en août 2017
6/10 Satisfaisant
SHZ, Nürnberg, Deutschland
27 août 2017
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Vorsicht Riesenbaustelle!
SHZ
Séjour de 3 nuits en août 2017
4/10 Médiocre
helen, korea
26 août 2017
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
불만족
helen
Séjour de 1 nuit en août 2017
10/10 Excellent
kazuaki, japan
24 août 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
笑顔のスタッフ
kazuaki
Séjour de 3 nuits en août 2017
2/10 Horrible
Omar Teoldi, Italy
4 août 2017
Les points forts : Propreté et confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
CANTIERE!
Omar Teoldi
Séjour de 4 nuits en juillet 2017