Appartement à louer à Gare de Small Heath

« First of all this is not a luxury apartment. The walls were dirty. Needs a repaint in the bathroom. Bed uncomfy and pillows flat. There is also a deposit required which is unnecessary given the state of the apartment. After we left, the host messaged to say we wouldn’t get the full refund back as the door was unlocked, despite the fact you require a fob to enter the building. They also then suggested items were missing from the apartment such as a chopping board and remote. I told them we had...

« I want a refund. I couldn’t even enter the property - host did not make details for entry available even after constant communication attempts! And then tried to coerce me into cancelling if I “wasn’t happy! CANCEL ASAP!” »

« Very dirty and on my first night in the property the guest in the room next to my room were noisy all night. »

« The host was communicative, but the pick up process was confusing. The distances from New Street Station were farther just because of the triangle to get the key then go back another .6 mile to the apartment.The apartment had zero instructions on connecting to the internet or other amenities, again had to connect with the host to get details.The cleanliness was not great. Many of the pots, pans, and dishes needed to be washed. The floor was sticky and I ended up mopping it myself. It seemed...