2 piscines extérieures, parasols de plage, chaises longues

Avis sur Arena Beach

3.5 out of 5
Arena Beach
Gomera 5, Corralejo, La Oliva, Las Palmas

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 63 avis sur 142." "
Note des voyageurs de 8 (Bien), d’après 63 avis sur 142." "
Note des voyageurs de 6 (Satisfaisant), d’après 12 avis sur 142." "
Note des voyageurs de 4 (Médiocre), d’après 4 avis sur 142." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 142." "

8,8/10

Propreté

8,8/10

Personnel et service

8,0/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

Nathalie

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Etablissement à taille humaine, propre, personnel souriant. 2 espaces piscine. Petit buffet mais toujours poissons et viandes. Un peu éloigné du centre. Bus pas trop loin. All inclusive correct. Animations
Séjour de 2 nuits en avril 2024
Réponse de Quality Department Arena Beach Hotel le 15 avr. 2024
Many thanks for your amazing review!Hope to welcome you soon again :)Have a nice day

8/10 Bien

Daniela

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

10/10 Excellent

Fabienne

Séjour de 2 nuits en décembre 2021
Réponse de Hotel Manager le 23 déc. 2021
Dear Fabienne, first of all thank you so much for letting us know your experience here in our hotel, it is really important for us to know our customers' opinions and we are glad you enjoyed your stay and we hope to see you again in the future. Best Regards, Pedro J. - Hotel Manager

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 7 nuits en janvier 2020

8/10 Bien

Voyageur vérifié

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Piscine magnifique, dommage que l'eau soit froide Nombreux transats occupés par des serviettes. Manque d'équipements dans les appartements, 3 personnes dans un logement pour 4, mais 2 tasses, 2 cuilleres, 2 couteaux..etc Pas de séche cheveux , il faut donner des cautions pour l'obtenir, comme pour les télécommandes.....
Séjour de 7 nuits en décembre 2019

4/10 Médiocre

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre
All inclusive
Restaurant en mode illimité donc qualité des produits exécrable et odeur nauséabonde
Séjour de 3 nuits en novembre 2019

10/10 Excellent

Charlotte

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en avril 2019
Réponse de el director Pedro F le 13 juin 2019
Gracias por sus comentarios esperamos que pueda volver de nuevo y disfrutar sus vacaciones con nosotros

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté
Le cadre est très joli mais il n’y a que la petite piscine de chauffée donc certaines animations comme l’aquagym ou jeux n’ont pas lieu par manque d’ambiance.
Séjour de 4 nuits en février 2019
Réponse de Manager le 3 mai 2019
Cher client Merci pour votre visite à l'hôtel Sandy Beach, nous espérons que vous pourrez revenir Le gérant Pedro f.

8/10 Bien

Christian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bel établissement avec une grande piscine
Bel établissement, bien entretenu, les chambres donnent autour d'une belle piscine (un peu fraîche mais une deuxième piscine est chauffée), le personnel de service et du spa sont très sympathiques, la cuisine correcte. Seul bémols pour moi : le checkin a été vraiment très long et la clientèle est principalement âgée et peu sportive !
Séjour de 4 nuits en décembre 2018

8/10 Bien

Richard

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
I enjoyed my little (2 night) stay. Buffet was good / room was comfortable enough.
Séjour de 2 nuits en février 2024
Réponse de Quality Department - Hotel Arena Beach le 29 févr. 2024
Dear Richard,Many thanks for your lovely review.Looking forward to welcoming soon againWarm Regards

10/10 Excellent

William

Séjour de 7 nuits en janvier 2024
Réponse de Quality Department - Hotel Arena Beach le 14 févr. 2024
Thank you for your amazing rate!

10/10 Excellent

SARAH

Séjour de 7 nuits en janvier 2024
Réponse de Quality Department Arena Beach Hotel le 8 févr. 2024
Dear Sarah,Thank you for the amazing rate!We hope to welcome you back soonRegards

6/10 Satisfaisant

Voyageur vérifié

Voyage en groupe
Les points forts : Confort de la chambre
Séjour de 7 nuits en décembre 2023
Réponse de Quality Department - Hotel Arena Beach le 8 févr. 2024
Thank you for you rate!Have a lovely day

8/10 Bien

Ellie

Voyage en couple
Had a lovely 5 day stay here. The property is a little dated in places but overall clean. Our room was spacious but wasn’t too happy we had interconnecting door that also locked wasn’t expected. Good in all inclusive was good and we enjoyed our meals here. Drinks were ok- cocktails were poor but beer and wine was ok. Poor was clean and we managed to find a sunbed each day but there was lots of people reserving beds very early in the morning. Staff were very helpful and we enjoyed our stay
Réponse de Quality Department - Hotel Arena Beach le 8 févr. 2024
Dear Ellie,Thank you for the amazing rate.We hope to welcome you back soonHave a great day

10/10 Excellent

Antonio Eusebio, Martorell

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Complejo bien situado, con una gente fantástica, recepción, camarer@s, gente de limpieza, vamos tod@s sin excepción. Destacar por encima de todo la limpieza. Un todo incluido que cubre de sobras todas las necesidades para pasar unos geniales días de relax en esta fantástica isla. Aparcamiento fácil en los alrededores.
Séjour de 7 nuits en novembre 2023

8/10 Bien

Frank

Les points forts : Propreté et infrastructures et conditions de l’hébergement
friendly staff
Séjour de 3 nuits en novembre 2023
Réponse de Quality Department Hotel Arena Beach le 24 nov. 2023
Dear Frank,Thank you for your lovely rate.Looking forward to welcome you soon againKind Regards

4/10 Médiocre

David

Séjour de 10 nuits en octobre 2023
Réponse de Quality Department - Hotel Arena Beach le 13 nov. 2023
Dear David,Thank you so much for the great score!Looking forward to welcoming you soon againWarm regards

8/10 Bien

Jane

Les points forts : Propreté
Séjour de 7 nuits en octobre 2023
Réponse de Hotel Arena Beach Quality Department le 16 oct. 2023
Dear Jane,Thank you for the great rate.We hope to welcome you soon againWarm regards

8/10 Bien

Jessica

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great food and drink selection. Nice little place to stay for a few nights.
Séjour de 4 nuits en septembre 2023
Réponse de Quality Department - Hotel Arena Beach le 27 sept. 2023
Dear Jessica,Thank you so much for the lovely review.We hope to see you soon again,Warm Regards

10/10 Excellent

Deirdre

Les points forts : Propreté et confort de la chambre
Looking forward to our next stay
The resort was lovely, beautiful pool, lovely area with services. Restaurant was top class with a fabulous selection for each meal. We had stayed there before and will be returning. Our apartment was on the ground floor and we were in easy access of all amenities. The staff were friendly and helpful but sometimes there was a language barrier which was perfectly understandable. I love that we can hire a pool towel for 10 euro, this can be exchanged as often as you like and it means you don't have to pack one. I also liked that they had reusable plastic beakers which helps prevent waste. Looking forward to our next stay at the Arena Beach
Séjour de 7 nuits en septembre 2023
Réponse de Quality Department Arena Beach Hotel le 19 sept. 2023
Dear Deirdre,Thank you so much for taking the time to leave such a positive review about your recent stay at our hotel! We're delighted to hear that you enjoyed your experience with us.At Arena Beach, our primary goal is to ensure our guests feel comfortable and well taken care of during their stay, and it's truly rewarding to know that we succeeded in doing so for you.Our team works tirelessly to provide exceptional service, and your feedback inspires us to continue improving and delivering unforgettable experiences for our guests.We hope to have the pleasure of welcoming you back in the near future. If you require anything or have any special requests for your next visit, please do not hesitate to reach out to us. We would be more than happy to assist in any way we can.Thank you once again for choosing Arena Beach and for sharing your positive experience!Warm regards,

10/10 Excellent

Nichita

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Excellent cleanliness , staff always friendly , entertainment for whole family , shops are very close by (Use Back exit to arrive faster). Park where you can grill your own food free of charge across the street. Beach 5 minutes by car.
Séjour de 10 nuits en août 2023
Réponse de Hotel Manager le 30 août 2023
Dear Nichita,Thank you very much for the lovely review.Looking forward to welcoming you soon againWarm Regards

10/10 Excellent

Jacob

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Alojamiento cuidado y con personal muy amable. Siempre hay comida de tu agrado y variada.
Séjour de 3 nuits en août 2023
Réponse de Hotel Manager le 29 août 2023
Estimado Jacob,Muchas gracias por su calificación excelente.Esperamos recibirle pronto de vueltaSaludos

10/10 Excellent

Bryan

Séjour de 4 nuits en mai 2023
Réponse de Pedro J. - Hotel Manager le 24 mai 2023
Dear Bryan, First of all, thank you very much for taking the time to write your review. We are glad that you had a wonderful holiday with us and hope to see you again soon. Best regards, Pedro J. - Hotel Manager

8/10 Bien

Javier

Les points forts : Propreté et confort de la chambre
PARA REPETIR
desde la entrada hasta la salida en el hotel ha sido muy buena, tanto por el trato de los empleados, hasta la limpieza que tuve todos los días en mi habitación, la comida a veces es repetitiva, pero un punto a favor de esto, que esta bien condimentada y el sabor esta aceptable y cada noche te hacen un temática distinta de la cena, china, italiana, árabe, mexicana y alguna mas, teniendo en cuenta las estrellas y lo económico que sale en comparación con otros hoteles, esta muy bien, yo que voy cada año a la isla, sin dudarlo repetiría.
Séjour de 4 nuits en mai 2023
Réponse de Pedro J. - Hotel Manager le 12 mai 2023
Estimado Javier, Gracias por dedicar unos minutos a dejar su estupenda reseña y clasificación. Nos alegramos de que su estancia haya sido de su agrado. Esperamos volver a tenerle con nosotros muy pronto. Un saludo cordial. Pedro J.- Director

10/10 Excellent

Jane

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
A great stay, nice friendly hotel
Séjour de 4 nuits en avril 2023
Réponse de Pedro J. - Hotel Manager le 4 mai 2023
Dear Jane, First of all, thank you very much for taking the time to write your review. We are so glad to read your positive comments and rating about our hotel. Thank you for positively mentioning your experience. We are glad that you had a wonderful holiday with us and hope to see you again soon. Best regards, Pedro J. - Hotel Manager

4/10 Médiocre

lourdes

Séjour de 12 nuits en avril 2023
Réponse de Pedro J. - Hotel Manager le 10 mai 2023
Estimada Lourdes, en primer lugar agradecerle el tiempo depositado en dejar su reseña. Lamentamos profundamente que no haya disfrutado de sus vacaciones con nosotros. De todos modos, gracias por tomarse el tiempo de escribir una reseña y sentimos mucho no haber estado a la altura de sus expectativas. Un cordial saludo, Pedro J. - Director

8/10 Bien

Sean

Les points forts : Propreté et confort de la chambre
Very clean...lovely restaurant staff.and cleaning staff...good location...nice gym
Séjour de 6 nuits en mars 2023
Réponse de Hotel Manager le 30 mars 2023
Dear Sean, First of all, thank you very much for taking the time to write your review. We are so glad to read your positive comments and rating about our hotel. Thank you for positively mentioning our staff, food, facilities and cleanliness We are glad that you had a wonderful holiday with us and hope to see you again soon. Best regards,

10/10 Excellent

Helima

Les points forts : Propreté et confort de la chambre
Great stay
Great time here with very easy reach of the town and beach which is beautiful. Staff very friendly drinks unlimited and food all day. The food is a bit hit and miss but there’s something for everyone. Accommodation clean and comfy no complaints from me
Séjour de 4 nuits en mars 2023
Réponse de Pedro J. - Hotel Manager le 20 mars 2023
Dear Helima, thank you very much for taking the time to leave your comment about your stay in Arena Beach, and for positive mentioning our staff, the cleanliness and food. We are glad that you had spent a wonderful holidays with us and we will waiting for you all next year. Best regards.

6/10 Satisfaisant

Carole

My stay at Arena Beach was okey. The food was o.k but very repetitive, the cooked food was very hit and miss so choose to eat the salads as you can’t go wrong. The restaurants attempts at providing theme nights ( Chinese, Arabian, Italian) were terrible. Glad to be home to get a decent curry, however they do a decent one in town. Two singular beds put together and the sofa bed in lounge need replacing as very un-comfortable. I spent quite a bit of time eating in town. The entertainment leaves a lot to be desired too, but if you like a game of bingo and guess how may ping ping balls in a jar it will be just up your street. The staff are polite and the cleaners do a good job, they work very hard.
Séjour de 14 nuits en janvier 2023
Réponse de Hotel Manager le 30 janv. 2023
Dear Carole, First of all thank you very much for taking the time to write your review and for your positives comments and rating about our hotel. We are really sorry that you didn't find the food to your liking, we will keep working to improve it and we are very sorry that you didn't find the food to your liking. We will continue working to improve it and impress you on your next visit. Best regards, Pedro J. - Hotel Manager

8/10 Bien

Alison

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Réponse de Hotel Manager le 8 mars 2023
Dear Alison, thank you very much for taking the time to leave your comment about your stay in Arena Beach. We are glad that you had spent a wonderful holidays with us and we will waiting for you all next year. Best regards, Pedro J. - Hotel ManagerEdit

10/10 Excellent

Leandro

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Muy agradable el trato de los trabajadores
Réponse de Hotel Manager le 20 déc. 2022
Estimado Leandro, Gracias por elegir Arena Beach y dedicar unos minutos a dejar su reseña que es tan importante para nosotros ya que es la mejor gratificación que podemos recibir por nuestro trabajo. Esperamos poder contar una vez más con su visita. Muchas gracias Pedro J. _ Director

8/10 Bien

Lee

Les points forts : Propreté et confort de la chambre
Excellent rooms and well serviced kitchen, kettle, microwave full fridge freezer. Bar and pool great. Food nearly hits the spot just a few days where things could of been better. Location major draw back as 10-15 mins walk to town.
Séjour de 7 nuits en novembre 2022
Réponse de Hotel Manager le 2 déc. 2022
Dear Lee, first of all, thank you very much for taking the time to write your review. We are glad that you had a wonderful holiday with us and hope to see you again soon. Best regards, Pedro J – Hotel Manager

10/10 Excellent

Paula

Voyage en groupe
Les points forts : Propreté et confort de la chambre
Lovely hotel.
The hotel itself was spotless. Pool/bar was lovely. We were all inclusive and the breakfasts and lunches were really nice but the evening meals were not to everyones taste.
Séjour de 3 nuits en novembre 2022
Réponse de Hotel Manager le 15 nov. 2022
Dear Paula, first of all, thank you very much for taking the time to write your review. We are really glad to read your positive comment. We are really glad to know that your experience here has been great and that you had a wonderful holiday with us. We hope to see you again soon. Best regards, Pedro J. - Hotel Manager

8/10 Bien

jean luc

Séjour de 3 nuits en octobre 2022
Réponse de Hotel Manager le 2 nov. 2022
Estimado Jean Luc, En primer lugar, agradecemos el tiempo depositado en compartir su opinión sobre la reciente estancia en Arena Beach. Nos alegramos de que su estancia haya sido de su agrado. Esperamos volver a tenerle con nosotros muy pronto. Un saludo cordial. Pedro J. -Director

8/10 Bien

BAPTISTE

Séjour de 5 nuits en août 2022
Réponse de Hotel Manager le 30 août 2022
Dear Baptiste, First of all, thank you very much for taking the time to write your review. We are really glad to read your positive comment because this means that we are doing a great job and all the hard work of the staff is worth it. We are really glad to know that our experience here has been great and that you had a wonderful holiday with us. We hope to see you again soon. Best regards, Pedro J. - Hotel Manager

8/10 Bien

Alberto

Séjour de 2 nuits en mai 2022
Réponse de Hotel Manager le 16 mai 2022
Estimado Alberto, en primer lugar, agradecemos el tiempo depositado en compartir su opinión sobre su reciente estancia en Arena Beach. Nos alegramos de que su estancia haya sido de su agrado y haya disfrutado tano de nuestras instalaciones como de la variedad de comida que ofrecemos. Esperamos volver a tenerle con nosotros muy pronto. Un saludo cordial. Pedro J. -Director

8/10 Bien

Barbara

Voyage en groupe
Les points forts : Propreté
Buona posizione sia per andare in centro (circa 2 km) sia per arrivare al mare (circa 2 km).. zona tranquilla..
Séjour de 5 nuits en mars 2022
Réponse de Hotel Manager le 14 mars 2022
Grazie per averci assegnato dei punteggi cosi alti, la ringraziamo e speriamo di rivederla presto presso la nostra struttura. Un saluto cordiale Pedro J. - Hotel Manager

8/10 Bien

antonio

Voyage en groupe, Voyage en couple
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Tutto ok! Ottimo personale, buono tutto il resto. A presto
Séjour de 7 nuits en février 2022
Réponse de Back Office Department le 26 févr. 2022
Dear Maeve, First of all, thank you very much for taking the time to write your review. We are really glad to read your positive comment because this means that we are doing a great job and all the hard work of the staff is worth it. Thank you for positively mentioning our staff. We are really glad to know that our experience here has been great and that you had a wonderful holiday with us. We hope to see you again soon. Best regards, Back Office Department.

10/10 Excellent

Agnieszka, Swords

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Staff is really nice, helpful and inclusive. A lot of apartments are completely accessible, and some only have a 3 steps. Great place for anybody with mobility issues or families with small children. I would love if the big pool was heated, but I think they're working on it using solar panels.
Séjour de 7 nuits en décembre 2021
Réponse de Manager le 12 déc. 2021
Dear guest, We are pleased to read that you have fully enjoyed your stay at our hotel. Best regards, Pedro J – Hotel Manager

8/10 Bien

Georgina

Séjour de 4 nuits en novembre 2021
Réponse de Departamento de Back Office le 24 nov. 2021
Dear customer, thank you for your opositive evaluation. Best regards

10/10 Excellent

Michael

Séjour de 7 nuits en octobre 2021

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté et confort de la chambre
Séjour de 7 nuits en octobre 2021
Réponse de Departamento de Back Office le 2 nov. 2021
Hi, We are pleased to read that you have fully enjoyed your stay at our hotel. Best regards, Back Office Department

8/10 Bien

Elena

Séjour de 4 nuits en octobre 2021
Réponse de Departamento de Back Office le 15 oct. 2021
Estimada Elena, Nos alegramos de que haya disfrutado su estancia en nuestro hotel, esperamos verle pronto nuevamente. Le mandamos un cordial saludo. Departamento de Back Office.

10/10 Excellent

Kevan

Séjour de 15 nuits en septembre 2021

10/10 Excellent

john

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Excellent value for money
Séjour de 2 nuits en octobre 2021
Réponse de Departamento de Back Office le 7 oct. 2021
Dear John, thank you for taking the time to write this comment to us. We are pleased to hear that you enjoyed your stay. Kind regards.

10/10 Excellent

Barbara Elsa

Séjour de 15 nuits en septembre 2021
Réponse de Departamento de Back Office le 6 oct. 2021
Estimada Barbara, gracias por compartir su opinión sobre la reciente estancia en Arena Beach. Nos alegramos de que su estancia haya sido de su agrado y le agradecemos por su buen comentario sobre nuestro equipo. Esperamos volver a verles pronto en Arena Beach. Reciba un cordial saludo.

10/10 Excellent

ciro

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Tutto perfetto, eccezionale il servizio di pulizia della camera
Séjour de 3 nuits en septembre 2021
Réponse de Departamento de Back Office le 4 oct. 2021
Gentile Ciro ti ringraziamo per il tempo che ci hai dedicato. Siamo contenti che il soggiorno sia stato di suo gradimento. Cordiali saluti.

10/10 Excellent

ciro

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Eccezionale.. Consiglio a chiunque di soggiornare in qursta struttura, personale molto cortese e sempre disponibile a qualsiasi richiesta. Ottimo rapporto qualità prezzo!
Séjour de 10 nuits en septembre 2021
Réponse de Departamento de Back Office le 30 sept. 2021
Gentile Ciro ti ringraziamo per il tempo che ci hai dedicato. Siamo contenti che il soggiorno sia stato di suo gradimento. Cordiali saluti

10/10 Excellent

stefano

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Eccellente struttura e grande staff!
Séjour de 7 nuits en septembre 2021
Réponse de Departamento de Back Office le 23 sept. 2021
Dear Stefano, first of all we would like to thank you for your time writing this review. We are really greatfull reading that our staff pelased you and also you have enjoyed our services so much. We look forward to seeing you soon . Best regards.

10/10 Excellent

RUBEN

Voyage en groupe
Les points forts : Propreté et confort de la chambre
Recomendable. Buena opción en Corralejo
Apartamento amplio y bien equipado. Realizaron limpieza con más frecuencia de la indicada. La piscina es muy agradable. Buena relación calidad/precio. Recomendable. Sin duda repetiré en caso de volver a la zona.
Séjour de 8 nuits en septembre 2021
Réponse de Departamento de Back Office le 21 sept. 2021
Estimado Ruben, antes de todos queremos agradecerle su tiempo en escribir este comentario tan positivo. Es muy importante para nosotros conocer su opinión y nos complace mucho leer que sus vacaciones hayan sido una experiencia muy positiva. Esperamos verle nuevamente. Saludos cordiales