Châteaux à French Island

« Booked 2 days with free cancellation. Tried to cancel 1 of the days during the free period & they would not drop the day without charging me $900 for the first night room. Room literally an empty room with a bed. No closet, no hangers. TV needed some kind of system update. Toilet seat broken, shower handle fell off in my hand & tub clogged so you stood in ankle deep water for your shower. Only ice machine in facility was broken. Their idea of a continental breakfast was a half full gallon jug...

« L’hôtel est très vétuste et surtout très sale. Les draps n’avaient visiblement pas été lavé, partout une saleté incroyable. Le client avant moi a fait demi tour. »

« Check-in was good. The lady at the desk was very kind and helpful. The property is old but they are in the process of making updates. Our room had new floors and lights but only one light worked. There was food left in the fridge and the microwave was dirty. We had one bath towel and the bathroom floor was dirty. Overall it was okay for one night. »

« Only complaint I had was the mouse or squirrel that was in the ceiling scratching away and waking me up a few times. »

« Never spent the night. Very dirty and smelly when walked in the door!!! Staff NOT helpful with canceling the reservation. Contesting the charges »

« Clean, comfortable room. Being able to charge our EV was a bonus! »

« None »

« Personnel courtois, chambre impeccable »