Châteaux à French Island

« This and many other hotels owned by similar owners have given the poorest customer service for online reservations. I ordered a room with a King sized bed, but was presented a room with two queens. They tried to make me pay twice even though I told them I paid through VRBO. That was an absolute fiasco. I could go on. It wasn't a nice stay. »

« I booked this room because the photos looked decent. Boy was I wrong. I showed up and the lobby was about 40 degrees. Started the check in process and the card door things were broken. So none of the door locks worked, which also means you could just walk into any room, also that means if we left, anyone could walk into our room. It took 20 mins for them to find a room for us. We go in and they had not cleaned the bathroom, pee stains on toilet, no towels, burn holes in all the furniture. I went...

« It was overall a pleasant stay. Front desk staff were very helpful. Room and property were very clean. »

« Air conditioning didn’t get too cold….room was humid »

« Friendly staff. The pool is nice and clean, same for the meeting room and the patio outside. It’s quite comfortable and feel safe. Rooms follow the same idea and AC work well. A really nice hotel for short or long stay. »

« I stayed only one night it was very clean, and staff was very friendly. Breakfast was good and filling. I had just completed a 24 hr endurance event and I looked it I just completed it when I walked in, but your staff was very helpful and nice. My room was comfortable will stay again next for same event. »

« Great staff! Close to Oktoberfest, beautiful parks, and several restaurants and bars. »

« pool area was excellent for grandchild all staff we met were so helpful and friendly »

« Very convenient location. »

« Very nice country setting »

« Tres bien. Personnel charmant. Seul le petit dejeuner nous a déçu. »

« Nice hotel. We took advantage of the on-site restaurant too. Would be happy to stay there again. »