Body fluids all over (blood/vomit). Advised staff and nothing was done. Toilet had poop stains still. Staff entered room without consent. They were out of clean towels/washcloths. Would not empty trash cans (asked me to do it). Tv didnât work properly and staff didnât care to help. They gave an unauthorized person a key to my room without asking for id/anything. The list goes on and On. Overall one of the worst stays I have had anywhere.
Our first impression of the hotel was âoh, oh, what did we doâ. Our accessible room was average except for the shower after which the whole tile floor was very slippery! It is an accident waiting to happen. We decided to have dinner at Moxies, the in house tiki bar. While walking through the hotel we came upon the inside pool area, which was packed with families having a good time. Continuing on we came to Moxies. What a surprise! Music, volley ball, on the water and a nice choice of bar food. Overall, a nice stop.
Our room was not clean. The floor had debris and the shower and shower curtain were filthy. The beds were uncomfortable and the towels were paper thin. Requested the room to be cleaned, and only received towels dropped off. The Tiki bar was the nicest area of the hotel.
This property has definitely been doing renovations as it has a whole new face lift!
Excellent place for adults and kids to have fun
Moxies has excellent outdoor facilities and their menu is yummy đđđș
Because of the sun roof over the pool, it was VERY HOT in the halls and everywhere outside your room, except the reception area. There were double doors between the reception area and pool area, so that was comfortably air conditioned. The room's air conditioner was great, so it was fine as soon as you got in the room.
There's a beautiful outside area with a large tiki bar and live music, and connecting restaurant. If you want to enjoy some nightlife on the lake and not have to drive, it's perfect for that and stayed very busy Thursday-Sunday. If you're in a room on that side of the hotel, you'll hear the band in your room until 10 p.m. Things were quiet after that. If you don't want to hear that, ask to be in a room on the other side. You can always hear the kids in the pool, too, because of how the hotel is set up. It didn't bother us. We loved it and would absolutely stay again!
We stayed overnight to move our daughter into her new apartment, and it was a convenient spot located close to downtown. Even though it rained, we enjoyed the atmosphere at Moxieâs and the staff was very friendly.
The free breakfast could use an upgrade. They provided some crappy breakfast sandwiches in a paper wrapper, bread, cereal and yougurt. I was expecting the sausage, bacon, egss & waffle options like the discount hotel chains provide. Also, both ice machines in the joint not working. Had to go to the bar for ice. Very annoying.
The staff were exceptionally friendly! The pool area is really neat, especially for families with younger kiddos (though we did not use the pool). And the Tiki barâŠFABULOUS!!