To begin, aside from being a scam due to the description and past reviews about conditions and locks/electrical/ac issues there is also theft with the housekeeping. We currently are investigating and requesting a refund due to multiple reasons as apparently past guests have experienced similar issues (over past years) which Iâve spoken with Expedia.Upon arrival in 95 degree weather no ac or power in building due to âconstruction issues â.However reviews going back years state same issues which means property is not safe or maintained.AC was fixed by late evening however appliances,outlets and Wi-Fi all not working. Towelâs never changed.Floors dirty plus furniture.Fridge stop working.No Wi-Fi for 4 of 5 days plus only 2 working outlets.More importantly this is NOT a hotel or bed and breakfast as listed.Definitely no room service as listed(canât even get coffee refills).Laundry means you walk 5-6 blocks to do yourself.Lock to room is unsecure, plus youâre able to completely see through to room.Cracked glass in bathroom window. Taped outlet near sink.Slow draining shower.Entry to building is pitch black walking up a flight of stairs.Now to the theft. We were told not possible as Gonzalo knew housekeeping girls.Upon saying we were contacting authorities, we were told, oh yes, well they did take your items but mistakenly took them astrash which were on top of our suitcase!Weâre told by Gonzalo money would be refunded from cleaning company, however nothing plus blocked calls. SCAM
