2 piscines extérieures, parasols de plage, chaises longues

Avis sur Excellence Oyster Bay - Adults Only All Inclusive

5 out of 5

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 614 avis sur 886." "
Note des voyageurs de 8 (Bien), d’après 154 avis sur 886." "
Note des voyageurs de 6 (Satisfaisant), d’après 58 avis sur 886." "
Note des voyageurs de 4 (Médiocre), d’après 30 avis sur 886." "
Note des voyageurs de 2 (Horrible), d’après 30 avis sur 886." "

9,6/10

Propreté

9,2/10

Personnel et service

9,4/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

9,6/10

Écoresponsabilité

Avis

10/10 Excellent

Luc, GATINEAU

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
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Séjour de 3 nuits en mars 2024
Réponse de The Excellence Collection le 31 mars 2024
Thank you for your preference on Excellence Oyster Bay and for sharing your positive review with other travelers. We look forward to the opportunity to welcome you back for another memorable stay! Greetings from The Excellence Collection.

10/10 Excellent

Johnny

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en janvier 2023
Réponse de The Excellence Collection le 7 mars 2023
Allow us to thank you for your preference on Excellence Oyster Bay and for sharing your positive review with other travelers. It will be a pleasure to welcome you back for another memorable stay. Greetings from The Excellence Collection.

8/10 Bien

Voyageur vérifié

Séjour de 6 nuits en avril 2019
Réponse de Community Manager le 2 mai 2019
Thank you for selecting Excellence Oyster Bay as the destination of your Caribbean holiday! Thank you for your review and please know that it would be a pleasure to welcome you back for an stay full of only pleasant memories.

10/10 Excellent

Jonas Allen

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Incredible, outstanding stay all around. It really is a paradise!
Séjour de 6 nuits en mai 2024

6/10 Satisfaisant

Mie Suk

Voyage en famille
Les points forts : Personnel et service
I have just returned from my stay at the Excellence Oyster Bay. While the grounds were beautiful, make sure you dont stay during rainy season because mosquitos were a very big issue. The food could have been better, upkeep of the room could have been better, they need to update a few things, i.e., sliding door handle was a bit rickety and drawers in the bathroom were crooked. There was a bit of litter on the side of my private pool that was cleaned on the last day. It was from a previous guest. The beach was amazing and the staff A . Very very sweet. Overall I dont regret staying here but would not come back.
Séjour de 5 nuits en mai 2024

10/10 Excellent

Cahba

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff went out of their way to be friendly, they talked to us, gave recommendations on activities and places to eat and things to do. They checked up on us. We felt like true VIPs, we were pampered and would definitely return and highly recommend
Séjour de 4 nuits en mai 2024

10/10 Excellent

Adrian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en avril 2024

10/10 Excellent

Twaniqua

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property is truly EXCELLENT! The staff is friendly and helpful and so knowledgeable. You can ask the cleaning crew about reservations and they will be able to give you accurate information or promptly direct you to someone that would be able to help. The evening entertainment was phenomenal! The food was great. We did the hibachi with Chef Dwayne and that was so good. This is a top tier resort and I can fully under why they are #1 in Jamaica.
Séjour de 5 nuits en mai 2024
Réponse de The Excellence Collection le 24 mai 2024
Thank you for choosing Excellence Oyster Bay as the host of your Caribbean holiday and for taking your valued time to share your review. We are very pleased to read that we surpassed your expectations successfully since the beginning. We pay attention to offer good food quality and deliver joy through our shows and entertainment activities, and provide you with excellent service in order to exceed your expectations. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

10/10 Excellent

Rheana

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent staybat the excellence !
Séjour de 6 nuits en mai 2024
Réponse de The Excellence Collection le 24 mai 2024
Thank you for your preference on Excellence Oyster Bay and for sharing your positive review with other travelers. We look forward to the opportunity to welcome you back for another memorable stay! Greetings from The Excellence Collection.

10/10 Excellent

Oleg

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The Hospitality was on par. Plenty of restaurants to choose from. Food was delicious at every restaurant. Will definitely be coming back.
Séjour de 6 nuits en mai 2024
Réponse de The Excellence Collection le 22 mai 2024
Dear guest,First and foremost, we would like to thank you for choosing Excellence Oyster Bay as your vacation destination and for taking the time to write and share your feedback with other travelers.We are delighted to know that our colleagues and amenities were able to make your stay a relaxing and memorable experience due to the excellent service provided. They are very passionate about their job and they do all their best to meet every need. It is also lovely to read that there are plenty of food choices due to the wide range of international dining options we offer. As a luxurious all-inclusive resort, we personalize our service and cuisine to suit the different tastes and preferences of all our guests.We look forward to welcoming you back soon and have another opportunity to pamper you with our superb service. Please, receive our warmest regards from The Excellence Collection.

10/10 Excellent

Ofelia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel was excellent the staff was very friendly and welcoming. Hotel is beautiful although some things need immediate fix such as walkboard by the pool. Nails were sticking out and missing wood pieces, felt somewhat of a safety concern. Overall our stay was excellent would recommend, I hope to be back soon.
Séjour de 4 nuits en mai 2024
Réponse de The Excellence Collection le 22 mai 2024
Thank you for choosing Excellence Oyster Bay as the host of your Caribbean holiday and for taking your valued time to share your review. Thank you for adding very generous remarks on the positive sides of your holidays with us and mentioning the services that made your stay more comfortable. Your comments are very important to us because they help us to better understand the areas of opportunity where we can improve in order to provide the top-class service our guests deserve throughout their stay. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

10/10 Excellent

Samuel

Les points forts : Équipements
Staff were very respectful and always willing to help guests have a good experience
Séjour de 8 nuits en mai 2024
Réponse de The Excellence Collection le 21 mai 2024
Thank you for choosing Excellence Oyster Bay as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that the outstanding service provided by our lovely colleagues exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

10/10 Excellent

Patricia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I haven’t been in a lot of resorts but for little experience I have, it’s excellence, amazing stuff, food is amazing, nothing to complain about, will be definitely recommend and come back
Séjour de 4 nuits en mai 2024
Réponse de The Excellence Collection. le 21 mai 2024
Dear guest,First and foremost, we would like to thank you for choosing Excellence Oyster Bay as your vacation destination and for taking the time to write and share your feedback with other travelers.We are delighted to know that our colleagues and amenities were able to make your stay a relaxing and memorable experience due to the excellent service provided. They are very passionate about their job and they do all their best. It is also lovely to read that the food you encountered at any restaurant was great. As a luxurious all-inclusive resort, we personalize our service and cuisine to suit the different tastes and preferences of all our guests.We look forward to welcoming you back soon and have another opportunity to pamper you with our superb service. Please, receive our warmest regards from The Excellence Collection.

10/10 Excellent

Daysi

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property is full of nice wonderful people is more on the quiet side but loved it
Séjour de 5 nuits en mai 2024
Réponse de The Excellence Collection le 20 mai 2024
Allow us to thank you for your positive review about Excellence Oyster Bay and for sharing your experience with other travelers. We look forward to the opportunity to welcome you back for another memorable stay! Greetings from The Excellence Collection.

10/10 Excellent

Avion

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Quite cozy
Séjour de 4 nuits en mai 2024
Réponse de The Excellence Collection le 20 mai 2024
Thank you for your preference on Excellence Oyster Bay and for sharing your positive review with other travelers. We look forward to the opportunity to welcome you back for another memorable stay! Greetings from The Excellence Collection.

10/10 Excellent

Charles

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property was great, the only negative we had was around the pool….it was SO slippery. Almost everyone in our group slipped/fell at least once. But the staff was incredible! The shows and food were great too. I would definitely go back again!
Séjour de 4 nuits en avril 2024
Réponse de The Excellence Collection le 20 mai 2024
Thank you for choosing Excellence Oyster Bay as the host of your Caribbean holiday and for taking your valued time to share your review. We are very pleased to read that we meet your expectations successfully since the beginning. We pay attention to offer good food quality and deliver joy through our shows and entertainment activities, and provide you with excellent service in order to exceed your expectations. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

10/10 Excellent

Tammy, Wixom

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The location, service level, staff, grounds, cleanliness was all amazing. Highly recommend!!
Séjour de 4 nuits en mai 2024
Réponse de The Excellence Collection le 21 mai 2024
Thank you for choosing Excellence Oyster Bay as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that the outstanding service provided by our lovely colleagues, attention to detail in order to provide high standards of cleanliness and hygiene, our resort and amenities exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

10/10 Excellent

Brandy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was absolutely gorgeous! We were treated like Royalty from the time we arrived until we left! Everyone was so nice, helpful and amazing vibes! Shout out to Caruille and the mixologist at the pool bar for the amazing service
Séjour de 5 nuits en mai 2024
Réponse de The Excellence Collection le 20 mai 2024
Thank you for choosing Excellence Oyster Bay as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that our resort and amenities exceeded your expectation and the outstanding service provided by our lovely colleagues made your getaway as perfect as possible going above and beyond making you feel pampered all the time as a result of giving the royal treatment you deserved. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

10/10 Excellent

Karithyah Sabriah

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I traveled alone for Mother's Day and it was amazing!! Sophia gave me the best massage. The staff was professional and kind. The hotel has a schedule with a bunch of free activities you can participate in (Download the Excellence app). Dean takes beautiful pictures for purchase. The food options were great! Overall I had a blast.
Séjour de 3 nuits en mai 2024
Réponse de The Excellence Collection le 17 mai 2024
Dear guest,First of all, we would like to thank you for your recent stay at Excellence Oyster Bay and for taking the time to share this review with the Expedia community.We are very pleased to know that the outstanding service provided by our colleagues was able to surpass your expectations and making you feel pampered all the time as a result of giving the royal treatment you deserved. It is lovely to read that you have enjoyed plenty of entertainment activities to choose from, just as the wide range of international dining options we offer.We look forward to welcoming you back soon and have another opportunity to pamper you with our superb service. Please, receive our warmest regards from The Excellence Collection.

10/10 Excellent

Christine

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The service at the resort was first class. We went to celebrate my birthday and throughout the day different people wished me a Happy Birthday, gave me a card at lunch, and left a cake in our room. Each morning Camille at The Kitchen Table asked how my Birthday celebration was going. She was sure to bring mimosas as soon as we were seated. The extra touches were so nice and made our week even more enjoyable!
Séjour de 4 nuits en mai 2024
Réponse de The Excellence Collection le 17 mai 2024
Thank you for choosing Excellence Oyster Bay as the host of your Caribbean birthday celebration and for taking your valued time to share your review. We are very pleased to read very nice remarks on the positive sides of your vacation with us and mention the services that made your stay more comfortable. In addition, our attentive staff made your stay more comfortable. The staff is one of the core pillars of our identity in order to provide a memorable guest experience, as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

10/10 Excellent

dianna leshawn

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Was not anything to dislike
Séjour de 5 nuits en mai 2024
Réponse de The Excellence Collection le 14 mai 2024
Thank you for your preference on Excellence Oyster Bay and for sharing your positive review with other travelers. It will be a pleasure to welcome you back for another memorable stay. Greetings from The Excellence Collection.

10/10 Excellent

Clariza

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I like the property in general. The restaurants are excellent. Good qualty of food. I really recomend the spice restaurant.
Séjour de 3 nuits en mai 2024
Réponse de The Excellence Collection le 13 mai 2024
Dear guest,First and foremost, we would like to thank you for choosing Excellence Oyster Bay as your vacation destination and for taking the time to write and share your feedback with other travelers.We are delighted to know that our colleagues and amenities were able to make your stay a relaxing and memorable experience due to the excellent service provided. They are very passionate about their job and they do all their best. It is also lovely to read that the food you encountered at any restaurant was great. As a luxurious all-inclusive resort, we personalize our service and cuisine to suit the different tastes and preferences of all our guests.We look forward to welcoming you back soon and have another opportunity to pamper you with our superb service. Please, receive our warmest regards from The Excellence Collection.

10/10 Excellent

Mohammed Hashim

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en février 2024
Réponse de The Excellence Collection le 14 mai 2024
Thank you for your preference on Excellence Oyster Bay and for sharing your positive review with other travelers. We look forward to the opportunity to welcome you back for another memorable stay! Greetings from The Excellence Collection.

10/10 Excellent

David

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mai 2024
Réponse de The Excellence Collection. le 14 mai 2024
Thank you for your preference on Excellence Oyster Bay and for sharing your positive review with other travelers. We look forward to the opportunity to welcome you back for another memorable stay! Greetings from The Excellence Collection.

2/10 Horrible

Jordan, Brooklyn

Voyage en couple
Les points forts : Propreté
For the price of this resort, theft is the last thing you'd expect, but my wife's expensive sunglasses went missing from our room, they were by the bathroom sink before we left for dinner and they were gone when we came back. She did not have backups and it's unbearable to keep your eyes open outside. Also, there were construction going on above us, jack hammering and grinding for 3 days before we were moved to another room. Speed of service for anything were extremely slow. Place is decent but the beach was dirty with lots of seaweed.
Séjour de 6 nuits en avril 2024
Réponse de The Excellence Collection le 16 mai 2024
Dear guest,First and foremost, we would like to thank you for choosing Excellence Oyster Bay as your vacation destination and for taking the time to bring your discontent to our attention. Here at Excellence Oyster Bay we strive to maintain a safe and secure vacation setting where everyone can relax and unwind, and as part of our Bespoke Service, we do all we can to ensure a pleasant stay and help facilitate any circumstances that arise. We were sorry to hear of your experience so after you informed us of your situation, we made sure to follow all our security procedures and pre-established protocols. As part of this, we carried out a thorough investigation and we did not find any indications regarding what you had reported or any abnormalities. We appreciate your feedback and hope that we get an opportunity to see you again soon.

10/10 Excellent

Michael

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff gave the best service.
Séjour de 4 nuits en mai 2024
Réponse de The Excellence Collection. le 13 mai 2024
Thank you for choosing Excellence Oyster Bay as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that the outstanding service provided by our lovely colleagues exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

10/10 Excellent

Sharon Marie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was perfect
Séjour de 6 nuits en mai 2024
Réponse de The Excellence Collection le 13 mai 2024
Allow us to thank you for your preference on Excellence Oyster Bay and for sharing your positive review with other travelers. It will be a pleasure to welcome you back for another memorable stay. Greetings from The Excellence Collection.

10/10 Excellent

Michael John

Séjour de 8 nuits en avril 2024
Réponse de The Excellence Collection le 13 mai 2024
Thank you for your preference on Excellence Oyster Bay and for sharing your positive review with other travelers. We look forward to the opportunity to welcome you back for another memorable stay! Greetings from The Excellence Collection.

10/10 Excellent

caroline, Stratfors

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
EOB is an amazing resort. Quiet and in an area of its own, it offers quiet relaxation for adult guests. Many areas to lounge during the day. No fighting for shade! Wait staff awesome. Friendly and engaging. Drinks were good and bar service excellent. Restaurants provided a variety. Breakfast buffet was excellent. Shows were good and ET were always around. Only disappointment is they did not have a professional yoga teacher present. Also would enjoy a lunch buffet option but in all fairness the Jerk Shack and the poolside food menu kind of made up for it. Definitely the best resort we have stayed at in our 20 years of travel. We will be back.
Séjour de 7 nuits en mai 2024
Réponse de The Excellence Collection le 13 mai 2024
Thank you for your preference on Excellence Oyster Bay and for sharing your positive review with other travelers. We are very delighted to hear from you that our resort is the best resort you have ever been to, and we were able to surpass your expectations in all areas, which are carefully taken care of. Besides, our caring staff contributed to your getaway being exceptional and unique, and making you feel pampered all the time and serving great food quality.We look forward to welcoming you back in a heartbeat to pamper you again. Please, receive our warmest regards from The Excellence Collection.

6/10 Satisfaisant

Lashelvy

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
There is more of an “international” focus instead of Jamaican in my opinion.
Séjour de 4 nuits en mai 2024
Réponse de The Excellence Collection le 8 mai 2024
Thank you for choosing Excellence Oyster Bay as the host of your Caribbean holiday and for taking your valued time to share your review. Your comments are very important to us because they help us to better understand the areas of opportunity where we can improve in order to provide the top-class service our guests deserve throughout their stay. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

10/10 Excellent

Shakira

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
What a Great Experience!!!
Séjour de 5 nuits en mai 2024
Réponse de The Excellence Collection le 8 mai 2024
Allow us to thank you for your preference on Excellence Oyster Bay and for sharing your positive review with other travelers. It will be a pleasure to welcome you back for another memorable stay. Greetings from The Excellence Collection.

10/10 Excellent

Emily Jane

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful property! Plenty of space to lounge by the pool or by the beach. Amazing staff & great entertainment
Séjour de 4 nuits en mai 2024
Réponse de The Excellence Collection le 7 mai 2024
Thank you for choosing Excellence Oyster Bay as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that the outstanding service provided by our lovely colleagues, our resort and amenities exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

8/10 Bien

Andrew

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was amazing!! Only thing some of the food was just okay but some was good!
Séjour de 4 nuits en mai 2024
Réponse de The Excellence Collection le 6 mai 2024
Thank you for choosing Excellence Oyster Bay as the host of your Caribbean holiday and for taking your valued time to share your reviewThank you for adding very generous remarks on the positive sides of your vacation with us and mentioning the services that made your stay more comfortable with. In addition, the food area is an important aspect we consider and that’s why our Chefs are passionate about taking care of every single detail and they personalize our service and cuisine to suit the different tastes and preferences of all our guests, although we will revise why during your getaway, we did not seem to blow you away with delicious food in every meal. We look forward to welcoming you back soon for another getaway. We will be pleased to make you another wondrous adventure time. Please, receive our warmest regards from The Excellence Collection.

8/10 Bien

Susan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The people and staff were very excellent! The nightly entertainment were awesome! Staff were very helpful and kind! The sunsets were amazing!!
Séjour de 7 nuits en avril 2024
Réponse de The Excellence Collection le 6 mai 2024
Thank you for choosing Excellence Oyster Bay as the host of your Caribbean holiday and for taking your valued time to share your reviewWe are very delighted to read that our colleagues made you feel relaxed and pampered all the time. Our commitment is to make every guest experience, as exceptional and unique as it can be, being kindness and helpfulness one of our staff's greatest strengths.We look forward to welcoming you back again and have another opportunity to pamper you with our attentive service creating another unforgettable experience. Please, receive our warmest regards from The Excellence Collection.

10/10 Excellent

Alyssa

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good food people activities and drinks beautiful resort!!!
Séjour de 3 nuits en avril 2024
Réponse de The Excellence Collection le 6 mai 2024
Thank you for choosing Excellence Oyster Bay as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that our resort and amenities exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

10/10 Excellent

Robynn

Amazing. Would go again.
Séjour de 4 nuits en avril 2024
Réponse de The Excellence Collection le 6 mai 2024
Allow us to thank you for your preference on Excellence Oyster Bay and for sharing your positive review with other travelers. It will be a pleasure to welcome you back for another memorable stay. Greetings from The Excellence Collection.

10/10 Excellent

Patricia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great honeymoon experience
Séjour de 6 nuits en avril 2024
Réponse de The Excellence Collection le 3 mai 2024
Thank you for choosing Excellence Oyster Bay as the host of your Caribbean honeymoon and for taking your valued time to share your review. We look forward to the opportunity to welcome you back for another memorable stay! Greetings from The Excellence Collection.

10/10 Excellent

Shulem

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My favorite all inclusive resort by far!!! 10/10
Séjour de 5 nuits en avril 2024
Réponse de The Excellence Collection le 2 mai 2024
Allow us to thank you for your preference on Excellence Oyster Bay and for sharing your positive review with other travelers. It will be a pleasure to welcome you back for another memorable stay. Greetings from The Excellence Collection.

8/10 Bien

William Francis Salosky,

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 6 nuits en avril 2024
Réponse de The Excellence Collection le 1 mai 2024
Thank you for your preference on Excellence Oyster Bay and for sharing your positive review with other travelers. We look forward to the opportunity to welcome you back for another memorable stay! Greetings from The Excellence Collection.

10/10 Excellent

Amy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Had an amazing time! Highly recommend the spa. The staff was all around great!
Séjour de 6 nuits en avril 2024
Réponse de The Excellence Collection le 30 avr. 2024
Thank you for your recent stay at Excellence Oyster Bay! It was a pleasure knowing that we were able to exceed your expectations. Moreover, we would like to thank you for letting us know how memorable and special your stay at Excellence El Carmen was. It is our pleasure to read that our resort and amenities exceeded your expectations, you thoroughly enjoyed the Spa and the staff members went out of their way to make you feel pampered all the time. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection

10/10 Excellent

Henry

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely location and experience
Séjour de 3 nuits en avril 2024
Réponse de The Excellence Collection le 28 avr. 2024
Allow us to thank you for your preference on Excellence Oyster Bay and for sharing your positive review with other travelers. It will be a pleasure to welcome you back for another memorable stay. Greetings from The Excellence Collection.

10/10 Excellent

Brianisha

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
I had an amazing time here. Robin and Marcella was my two favorite. They went above and beyond to make me feel welcomed.
Séjour de 5 nuits en avril 2024
Réponse de The Excellence Collection le 28 avr. 2024
Thank you for choosing Excellence Oyster Bay as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that the outstanding service provided by our lovely colleagues exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

10/10 Excellent

Antajh

Séjour de 3 nuits en avril 2024
Réponse de The Excellence Collection le 20 mai 2024
Thank you for your preference on Excellence Oyster Bay and for sharing your positive review with other travelers. We look forward to the opportunity to welcome you back for another memorable stay! Greetings from The Excellence Collection.

10/10 Excellent

Randolph, Poteau

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dining options are good, clean rooms, pool, facilities.
Séjour de 5 nuits en avril 2024
Réponse de The Excellence Collection le 24 avr. 2024
Dear guest,First and foremost, we would like to thank you for choosing Excellence Oyster Bay as your vacation destination and for taking the time to write and share your feedback with other travelers.We are very pleased to know that our colleagues and amenities were able to make your stay a relaxing and memorable experience due to the excellent service provided. They are very passionate about their job and they do all their best to meet every need. It is also lovely to read that there are plenty of food choices due to the wide range of international dining options we offer. As a luxurious all-inclusive resort, we personalize our service and cuisine to suit the different tastes and preferences of all our guests.We look forward to welcoming you back soon and have another opportunity to pamper you with our superb service. Please, receive our warmest regards from The Excellence Collection.

10/10 Excellent

Stetson

Les points forts : Équipements
Very peaceful and relaxing
Séjour de 4 nuits en avril 2024
Réponse de The Excellence Collection le 23 avr. 2024
Allow us to thank you for your positive review about Excellence Oyster Bay and for sharing your experience with other travelers. We look forward to the opportunity to welcome you back for another memorable stay! Greetings from The Excellence Collection.

10/10 Excellent

Orlando Antonio

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
You need to keep clean the beach it was very derty. I was able to enjoy it only two days out of the five days me and my wife stayed at the hotel. Not a lot people like to spend the whole day by the pool. Please try to improve on this area
Séjour de 5 nuits en avril 2024
Réponse de The Excellence Collection le 22 avr. 2024
Thank you for choosing Excellence Oyster Bay as the host of your Caribbean holiday and for taking your valued time to share your review. We are sorry you experienced the seaweed season. Please, note that the seaweed depends on weather conditions, although our hotels take the initiative to clean up our beaches daily because we pay special attention and care to maintain them. Your comments are very important to us because they help us to better understand the areas of opportunity where we can improve in order to provide the top-class service our guests deserve throughout their stay. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

10/10 Excellent

Delise

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice place to stay! Always something going on at the main pool but options of more quiet areas as well. Staff is very nice! Food very good!
Séjour de 5 nuits en avril 2024
Réponse de The Excellence Collection le 21 avr. 2024
Dear guest,First and foremost, we would like to thank you for choosing Excellence Oyster Bay as your vacation destination and for taking the time to write and share your feedback with other travelers.We are delighted to read that we were able to create a relaxing atmosphere as the resort is perfect for vacationers of all kinds; those who like some action, and those who prefer the tranquillity and relaxation a more low-key vacation provides. We will forward your kind words to our team for their contribution to how memorable and special was your stay.It has been a pleasure hosting you as our guest and we look forward to welcoming you back soon. Please, receive our warmest regards from The Excellence Collection.

10/10 Excellent

Ahmed Rufai

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was our first time at an Excellence resort, and it did not disappoint. The food and beverage options are great. The spa was superb. The excellence club beach areas make the excellence club upgrade worth it alone. They had great views and amazing ocean clarity. We will definitely return.
Séjour de 4 nuits en avril 2024
Réponse de The Excellence Collection le 21 avr. 2024
Thank you for choosing Excellence Oyster Bay for the first time as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that our resort and amenities exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

10/10 Excellent

Reucinth

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful hotel friendly staff
Séjour de 4 nuits en avril 2024
Réponse de The Excellence Collection le 19 avr. 2024
Thank you for your preference on Excellence Oyster Bay and for sharing your positive review with other travelers. We look forward to the opportunity to welcome you back for another memorable stay! Greetings from The Excellence Collection.

10/10 Excellent

Russell William

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything and everyone was great. In terms of what could they do better: 1. All restaurants should be open at night 2. They should open a luncheon buffet or have a simple lunch menu (sandwiches, salads, etc)
Séjour de 7 nuits en avril 2024
Réponse de The Excellence Collection le 19 avr. 2024
Thank you for choosing Excellence Oyster Bay as the host of your Caribbean holiday and for taking your valued time to share your review. Thank you for adding very generous remarks on the positive sides of your holidays with us and mentioning the services that made your stay more comfortable. Your comments are very important to us because they help us to better understand the areas of opportunity where we can improve in order to provide the top-class service our guests deserve throughout their stay. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.