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Avis sur Sanur Art Villas

3.5 out of 5
Sanur Art Villas
Jalan Tambak Sari IV No. 5A, Sanur, Denpasar

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 15 avis sur 38." "
Note des voyageurs de 8 (Bien), d’après 12 avis sur 38." "
Note des voyageurs de 6 (Satisfaisant), d’après 8 avis sur 38." "
Note des voyageurs de 4 (Médiocre), d’après 2 avis sur 38." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 38." "

7,6/10

Propreté

8,8/10

Personnel et service

7,2/10

Équipements

7,8/10

Infrastructures et conditions de l’hébergement

5,6/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Jean guy

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
A revoir
Appartement a ete réservé pour 1 couple et 1 adolescent mais en arrivant il fallait payer soit un lit supplémentaire soit l 'ėtage en supplément ( pas tres clair dans le descriptif ). De plus , le petit dejeuner est au choix ( soit des oeufs bacon, soit du nasi goreng ou noodles ) 1 assiette ( il ne s'agit pas d'un buffet) pour tout le reste ( pancakes ou autres ) il faut donc payer un supplément . L'appartement n'est pas tres propre ( poubelle sans couvercle, moisissures, nids de poussieres abondantes ) malgre le fait que l'on ait tous les jours des bouteilles d'eau minérale à disposition. Attention ! L'appartement ne conviendrait pas a une famille avec des enfants en bas age , car la baie vitree donne immédiatement sur la piscine privee de l' appartement et elle peut donc constituer un danger de noyade. Enfin le service navette pour la plage est disponible pour un aller a 10h00 et un retour a 14h00 !!!! ( la plage est a 1/4h a pied par la ville )
Séjour de 8 nuits en juillet 2019
Réponse de Santhi le 26 août 2019
Dear Jean Guy, Thank you for choosing to stay with Sanur Art Villas and for taking the time to post a review online We are very concerned that you have to experience a situation which is below our standard of service, and is certainly below your expectations. Each and every point in your feedback is being reviewed and action plan put in place to make improvements. We appreciate your valuable feedback, and certainly hope that you will allow us another opportunity to provide you a better experiences on your next visit to Bali Best Regards, Sanur Art Villas

10/10 Excellent

Bruno-Pierre

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2019
Réponse de Santhi le 13 août 2019
Dear Bruno - Pierre, Thank you for choosing Sanur Art Villas for your Bali holiday and taking the time to post the review online. It was a pleasure to have you as our guest and we are delighted that you have chosen to stay with us and happy with our property and service. Indeed, a great pleasure to hear of your marvelous impression of your stay with us and ranking us so high. In the meantime, all of us at Sanur Art Villas are looking forward to welcoming you again on your next holiday in the near future. Kind regards Sanur Art Villas

10/10 Excellent

CECDL

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour très agréable, avec un personnel à l'écoute. Navette pour se rendre à la plage gratuite Service de qualité sur les repas et petits déjeuner Traitement anti insecte de la résidence Villa de qualité très correcte, piscine nettoyé chaque jour et ménage pareil avec les draps et serviettes changées a chaque fois. Pour séjourner à bali il vaut mieux être à Sanur vs Kuta qui est décevant (poubelles partout et mal fréquenté) rien avoir avec Sanur. Merci a Sanur Art Villas pour ce séjour fabuleux.
Séjour de 13 nuits en avril 2019
Réponse de Santhi le 7 mai 2019
Dear CECDL, Thank you for choosing Sanur Art Villas for your Bali holiday and taking the time to post the review online. It was a pleasure to have you as our guest and we are delighted that you have chosen to stay with us and happy with our property and service. Indeed, a great pleasure to hear of your marvelous impression of your stay with us and ranking us so high. In the meantime, all of us at Sanur Art Villas are looking forward to welcoming you again on your next holiday in the near future. Kind regards Sanur Art Villas

10/10 Excellent

Line

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en juin 2018
Réponse de Santhi le 28 juin 2018
Dear Line, Thank you for choosing the Sanur Art Villas for your Bali holiday and taking the time to post the review online. It was indeed a great pleasure to be of service to you during your recent holiday at our beautiful Sanur Art Villas. All of our staffs are looking forward to welcoming you again on your next holiday at Sanur Art Villas in the near future. Kind regards Sanur Art Villas

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
2 nights at art villas
Charming, quiet, well dzcorated villa Very friendly and helping staff A bit far from sanur beach unless if you like to walk (our case) Would recommend
Séjour de 2 nuits en août 2017

2/10 Horrible

Shailesh

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Not recommended
Séjour de 2 nuits en mai 2024
Réponse de Satria Indra le 22 mai 2024
Dear Shailesh, Thank you for choosing to stay with Sanur Art Villas and for taking the time to post a review online. We do apologize for the inconvenient situation that you might have during your stay at Sanur Art Villas. We will do inspection and review with our property right away and send it to our management.We appreciate your valuable feedback, and certainly hope that you will allow us another opportunity to provide you a better experiences on your next visit to BaliWe at Regards, Sanur Art Villas

10/10 Excellent

Russell

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very quiet and well worth the price..only negative was pool too dirty to swim in
Séjour de 2 nuits en mars 2023
Réponse de Santhi le 21 avr. 2023
Dear Mr. Russell Davies,Thank you for choosing to stay with Sanur Art Villas and taking your precious time to share your feedback with us.We really appreciate your concern and giving us the opportunity to correct them.We definitely are striving for much more improvement and certainly looking forward to welcoming you back soon for another stay with usKind regardsManagement

4/10 Médiocre

Angela

Séjour de 1 nuit en juin 2022
Réponse de Santhi le 3 juil. 2022
Dear Angela, Thank you for your feedback. Best regards, Santhi

10/10 Excellent

Jacqui, Australia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful surroundings with semi private pool. The staff are friendly and very helpful. Would definitely stay here again. Thank you Sanur Art Villa
Séjour de 1 nuit en février 2020
Réponse de Santhi le 8 avr. 2020
Dear Jacqui, Thank you for choosing Sanur Art Villas as your home away from home and taking the time to post the review online. It is always great to know that our staff provided outstanding service and made your stay special and memorable. We are certainly lucky to be surrounded by so many great staff within the team. Indeed, a great pleasure to hear of your marvelous impression of your stay with us and ranking us so high. All of us at Sanur Art Villas are looking forward to eagerly welcoming you back in the near future. Best Regards, Sanur Art Villas

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
スタッフが皆とても親切で、細やかな心配りがとてもありがたい宿。また来たい。
Séjour de 3 nuits en octobre 2019
Réponse de Santhi le 18 oct. 2019
Dear Guest, Thank you for choosing Sanur Art Villas for your Bali holiday and taking the time to post the review online. It was indeed a great pleasure to be of service to you during your recent holiday at our beautiful Sanur Art Villas and great to hear of your marvelous impression of your stay with us. All of us at Sanur Art Villas are looking forward to welcoming you again on your next holiday in the near future. Kind regards Sanur Art Villas

10/10 Excellent

Voyageur vérifié

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
プールが思ったより小さかったです。でも、大人数で泊まるにはちょうどよかったです。
Séjour de 1 nuit en septembre 2019
Réponse de Santhi le 12 sept. 2019
Dear Guest, Thank you for choosing Sanur Art Villas for your Bali holiday and taking the time to post the review online. It was indeed a great pleasure to be of service to you during your recent holiday at our beautiful Sanur Art Villas. All of us at Sanur Art Villas are looking forward to welcoming you again on your next holiday in the near future. Kind regards Sanur Art Villas

6/10 Satisfaisant

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
very good deal for villa with private pool although location not too ideal but not a big problem. DO NOT engage tour service of the staff(s) there as they are very unprofessional, better to plan yourself or engage others.
Séjour de 2 nuits en juillet 2019
Réponse de Santhi le 29 juil. 2019
Dear Guest, Thank you for choosing Sanur Art Villas for your Bali holiday and taking the time to post the review online. It was indeed a great pleasure to be of service to you during your recent holiday at our beautiful Sanur Art Villas and great to know that you are happy with our property and service. All of us at Sanur Art Villas are looking forward to welcoming you again on your next holiday in the near future. Kind regards Sanur Art Villas

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en juin 2019
Réponse de Santhi le 25 juin 2019
Dear Guest, Warmest greetings from Sanur Art Villas. Thank you for your time to give us your review. We are looking forward to welcome you again in your upcoming holiday in Bali. Best Regards, Sanur Art Villas

10/10 Excellent

Danang

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Comfort, clean and friendly staff
comfort place for family vacation; helpfull staff and fast check in and check out
Séjour de 2 nuits en juin 2019
Réponse de Santhi le 17 juin 2019
Dear Danang, Thank you for choosing Sanur Art Villas for your Bali holiday and taking the time to post the review online. It was indeed a great pleasure to be of service to you during your recent holiday at our beautiful Sanur Art Villas and great to know that you are happy with our property and service. All of us at Sanur Art Villas are looking forward to welcoming you again on your next holiday in the near future. Kind regards Sanur Art Villas

6/10 Satisfaisant

Voyageur vérifié

Séjour de 6 nuits en avril 2019
Réponse de Santhi le 7 mai 2019
Dear Guest, Thank you for choosing Sanur Art Villas for your Bali holiday and taking the time to post the review online. It was indeed a great pleasure to be of service to you during your recent holiday at our beautiful Sanur Art Villas. All of us at Sanur Art Villas are looking forward to welcoming you again on your next holiday in the near future. Kind regards Sanur Art Villas

8/10 Bien

Josee

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 9 nuits en janvier 2019
Réponse de Santhi le 14 févr. 2019
Dear Josee, Warmest Greetings from Sanur Art Villas. Thank you for choosing the Sanur Art Villas for your Bali holiday and taking the time to post the review online. All of us at Sanur Art Villas are looking forward to welcoming you again on your next holiday in the near future. Kind regards Sanur Art Villas

8/10 Bien

Voyageur vérifié

Les points forts : Confort de la chambre
Les points faibles : Propreté
ホテルは少し入り込んでいるが　サヌールに買い物行くのには良かった（車、バイク）なら
Séjour de 1 nuit en janvier 2019
Réponse de Santhi le 18 janv. 2019
Dear Guest, Thank you for choosing the Sanur Art Villas for your Bali holiday and taking the time to post the review online. It was indeed a great pleasure to be of service to you during your recent holiday at our beautiful Sanur Art Villas. All of our staffs are looking forward to welcoming you again on your next holiday at Sanur Art Villas in the near future. Kind regards Sanur Art Villas

10/10 Excellent

Mitsuko, 日本

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
2回目の滞在。前回よりも様々な改善が見られ、サービスがますます向上しているのを実感した。スタッフも皆優しく、滞在中心地よく過ごすことができた。また来年宿泊したいと思う。
Séjour de 2 nuits en novembre 2018
Réponse de Santhi le 12 nov. 2018
Dear Mitsuko, Thank you for choosing the Sanur Art Villas for your Bali holiday and taking the time to post the review online. It was indeed a great pleasure to be of service to you during your recent holiday at our beautiful Sanur Art Villas and great to hear of your marvelous impression of your stay with us. And it is always great to know that our staff provided outstanding service and made your stay special and memorable. We are certainly lucky to be surrounded by so many great staff within the team. Your compliment is very much appreciated. As a team, we try our best to ensure that all of our guests leave our hotel feeling happy. All of us at Sanur Art Vills are looking forward to welcoming you again on your next holiday in the near future. Kind regards Sanur Art Villas

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
disappointing
Arrived at the hotel to find yellow stains all over our sheets, dirty floors and smelly bathrooms. They had security check us in when we arrived because it was past 10pm, which was a very long process as he was clearly not trained in reception. Asked the hotel staff 3 times for them to improve the cleanliness of our room, and we were simply moved to another dirty room. Pool was dirty too! The room had mesh walls in the living room so the heat would come in and it was unpleasantly hot. Free breakfast was very small and not tasty at all. Was not impressed after paying such high rates for this villa. Would not stay here again, was too far out to walk into town, was about a half an hour walk in.
Séjour de 8 nuits en septembre 2018
Réponse de Santhi le 8 oct. 2018
Dear Guest, Thank you for choosing to stay with Sanur Art Villas and for taking the time to post a review online We are very concerned that you have to experience a situation which is below our standard of service and is certainly below your expectations. Each and every point in your feedback is being reviewed and an action plan put in place to make improvements. We appreciate your valuable feedback, and certainly, hope that you will allow us another opportunity to provide you a better experience on your next visit to Bali. Best regards Sanur Art Villas

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Enjoyed our stay
Nice rooms, clean, lovely pool. Staff friendly. Breakfast a little average and the villas are a little out of the way, but we had scooters, so not really a problem. Would go back.
Séjour de 4 nuits en août 2018
Réponse de Santhi le 13 août 2018
Dear Guest, Thank you for taking your precious time to share your experiences with us. Your compliment is very much appreciated. It is exceptionally rewarding to hear that you have enjoyed your stay. As a team, we try our best to ensure that all of our guests leave our Villa feeling happy. We certainly hope to welcome you back on your next visit to Bali. Best Regards, Sanur Art Villas

6/10 Satisfaisant

Helene, Singapore

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Disappointment
The villa outlook looks very serene however the interior of the villa was not very well maintained. We booked 3 villas for 3 nights. All 3 villas' maintenance and cleanliness was not what we expected. The floor, utensil, cutlery, kettle were all dusty. The bathroom was not well maintained, showerhead was rusty, toilet bowl kept choking. Housekeeping was not done properly as well. The new towels changed were all stained, floor mats were not changed, they were just being turned into the other side for use. Breakfast was not as great as well. For that price, I would say there are better options around the area.
Séjour de 2 nuits en juin 2018
Réponse de Santhi le 15 juin 2018
Dear Helene, Thank you for choosing to stay with Sanur Art Villas and for taking the time to post a review online. We are very concerned that you have to experience a situation which is below our standard of service and is certainly below your expectations. Each and every point in your feedback is being reviewed and the action plan put in place to make improvements. We appreciate your valuable feedback, and certainly, hope that you will allow us another opportunity to provide you a better experience on your next visit to Bali. Best Regards Sanur Art Villas

8/10 Bien

Andrew, Montreal, Canada

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Villas have a lot of space, can't complain having your own private pool!! Conditions of the hotel are above indonisian standards, good cable signal lots of movies. A little far from the beach, take an excursion to visit with private driver, lots to see and do.
Séjour de 6 nuits en mai 2018
Réponse de Aryadana le 17 mai 2018
Thank you for choosing the Sanur Art Villas for your Bali holiday and taking your precious time to share your feedback with us It is exceptionally rewarding to hear that you have enjoyed your stay with us. As a team, we try our best to ensure that all of our guests leave our hotel feeling happy. Once again, thank you for staying with us and we look forward to welcoming you back in the near future Best personal regards

8/10 Bien

sandra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Gave it another visit
We opted to stay here again as the staff were fantastic. Its a little out of the way of things but if you have a good driver or dont mind using their curtesy bus then its good for the peace and quiet. The food was amazing but a few more vareties for breakfast might be good.
Réponse de Aryadana le 17 mai 2018
Thank you for choosing the Sanur Art Villas for your Bali holiday and taking your precious time to share your feedback with us Your compliment is very much appreciated. It is exceptionally rewarding to hear that you have enjoyed your stay with us. As a team, we try our best to ensure that all of our guests leave our hotel feeling happy. Once again, thank you for staying with us and we look forward to welcoming you back in the near future Best personal regards

8/10 Bien

Suzanne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en novembre 2017

10/10 Excellent

Paul, New York, NY

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Modern comfort in a quiet setting
I stayed at the Sanur Art Villas for three nights during a recent trip to Bali. While Sanur is a relatively busy area, the hotel is located on a tiny, quiet lane off a residential street. It's a quick walk to restaurants and shops in the touristy area along Jalan Danau Poso and not much further to Pantai Mentasari (beach). It is also a short walk to more 'local' warungs, groceries and fruit stalls along Jalan Kutat Lestari. My room was on the ground floor and it was very spacious, modern and attractive. Fantastic mattress! I slept so well on that. There was a little kitchenette for preparing simple meals, along with a small fridge and an electric kettle. Complimentary bottled water is provided but please consider not using it as plastic waste is a very serious global issue! The room also came with a small safe for holding passports and other small valuables. The bathroom was clean and airy, with good water pressure in the shower. The bathroom sink was a bit awkward as it was tiny and blocked by the shelf built over it. My only complaint was the non-existent WiFi. It would come on for a few minutes every so often. The staff told me that they were having problems with their internet service so hopefully that was just a temporary glitch. Overall, I found all the staff very friendly and helpful. I would definitely stay here again in the future. The combination of comfort, attractiveness, convenient location and great staff make Sanur Art Villas an excellent choice.
Séjour de 4 nuits en mai 2017

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Comfortable but inconvenient
It is a really comfortable, neat little place to stay. Very unique.The accommodations were nice, but unless you have a car, it's located in a hard neighborhood to locate. We relied on taxis and hired cars in Sanur, and they always had a hard time finding the Art Villas. We stayed in a villa with our family of four. We were a little nervous about our youngest child on the stairs. The banister posts were spaced a little too far apart, but thankfully the kids are old enough to have a good sense of safety. One final small annoyance was about the kitchen. There was no dish soap to wash dishes and considering that, it didn't really look like the glasses in the bathrooms had been washed well.
Séjour de 2 nuits en juin 2017
Dear Mr / Mrs. Thank you for sharing your recent experience during stay at the Sanur Art Villa. Please accept our sincere apologies for the inconvenience you have experienced. We aware that we placed little bit far for the center, therefore we provide free drop to sanur area (base on availability), and creating a safe environment for family also with a convenience private parking. Our place also very accessible for various taxi. We appreciate your valuable feedback regarding the dish soap and also cleanliness of the bathroom, as it is only through such constructive comments that we are able to monitor and improve the operations and to provide better facilities and services to our guests. Once again thank you for advising me of your concerns, should you visit Sanur again in the near future I urge you to contact me directly and allow me to personally welcome you back and ensure your visit is enjoyable and of the highest standard. Regards, Ira Manager Sanur Art Villas

10/10 Excellent

Ritesh, Nederland

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Best hotel in Sanur.
Great hotel. Good location, friendly staff, nice room. Great experience.
Séjour de 5 nuits en mai 2017

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Value for money
Initially, the bedroom toilet on Level 1 smelled bad, so that I was switched to the one in Level 2 instead. After that, the rest of the stay was fine. It is a bit out of the way, but I rented a scooter from the hotel so getting around was fine, as long as you are adventurous. Remember to bring your international driving license as the traffic police are quite strict with that.

8/10 Bien

miki, california

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice hotel, not far from airport
Beautiful room, more of a small village atmosphere. Only complaint is bathroom sink not far away enough from wall ( brushing teeth, washing face a challenge) and shower gets water all over floor. Staff is wonderful, delicious breakfast. Thank you!

6/10 Satisfaisant

newlyweds, perth W.A

Les points forts : Personnel et service et confort de la chambre
Nice villa friendly ,helpful staff
Had an issue with our room when we first arrived and it was sorted right away was a little disappointed that there was nothing special done or in the room for our honeymoon. breakfast was yummy staff were very friendly location was great! need to get better wifi (we had children at home and it was hard to speak with them) wifi avail but only upstairs. room was comfortable loved the beds! And the pool was great to have was completely private and well worth having with the humid afternoons .

8/10 Bien

Voyageur vérifié

Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Nice hotel - did the job
Hi - the hotel was nice. The bathroom like many in SE Asia could do with some cleaning however maybe it's just hard water quality. As english is a second language your requests need to be kept to small words to be understood properly. All good for an overnight stay. It is a taxi ride from Sindu Beach where there is a good choose of restaurants.

10/10 Excellent

Mitsuko, Shizuoka, Japan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
静かでゆったり過ごせる
到着してすぐにスタッフの方が親切に対応してくれました。 部屋は１階でしたがとても清潔でこざっぱりとし、広々として窮屈感はありません。 奥のドアを開けるとプールがあり、水遊びを楽しめます。 ベッドも快適で、とてもよく眠れました。 水のペットボトルをサービスでくださるので、水には困りませんでした。 とても気に入ったので、また泊まりたいと思います。

10/10 Excellent

Oliver

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great studio in quiet area
A great 5 night stay at Sanur Art Hotel. Studio room was large and well equipped. Very comfortable bed, powerful hot shower. Friendly staff spoke excellent English. The only negatives were that the pool is tiny, the breakfast is only available after 8am (so not great for early starts), and It's a little far from town but is walkable in 15 minutes. Very quiet area. I would stay here again.
Dear Mr. Oliver Greetings from sunshine and blue sky of Bali. Thank you for taking the time to share your thoughts and experiences of your recent stay at the Sanur Art Villas. Thank you for your review, so the breakfast right now is starting from 7 am. So you may not miss your itinerary in the morning. We looking forward for your upcoming holiday in Bali. Stay Healthy. Sincerely, Sanur Art Villas

6/10 Satisfaisant

nikolay

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Propreté
Not bad, but need better maintenance.
The rooms and villas need to be cleaned more properly. Overal not bad, however already some molds on the walls , its only 6 month old. Were i were the owner i would focus on basic cleannes and proper construction rather then interior . Spacious, functional, but not clean:( also have some feeling that place used for a one night stand or hour basis, that of course could be wrong conclusion.
Dear Mr. Nikolay Blem Greetings from sunshine and blue sky of Bali. Thank you for sharing your recent experience during your stay at the Sanur Art Villas. We appreciate your valuable feedback, as it is only through such constructive comments that we are able to monitor and improve the operations and to provide better facilities and services to our guests. We are looking forward to welcoming you back on your next visit to Bali to prove the improvements Sincerely, Dewa Adi Sanur Art Villas Coordinator

10/10 Excellent

Diane , Adelaide

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The staff went well out of their way to make our stay as comfortable as possible. Nothing was too much trouble. The studio and townhouse were just as the photos....... The bed was exceptionally comfy. And all in a very peaceful setting. Would definitely stay again
Réponse de Dewa le 24 avr. 2017
Dear Mrs. DIane, Thank you for taking the time to share your recent stay at Sanur Art Villas. It was our pleasure to accommodate you and your family and also celebrate Mr. Aaron birthday. We looking forward to accommodate you again in the near future. Best Regards,

8/10 Bien

Carly

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Spacious, beautiful place to stay.
This hotel is absolutely beautiful and the people working there are even better. We arrived late at night, due to flight delays and were greeted with two friendly staff members who had everything ready for us. They helped to book cheap transportation, get change for us to pay for transport and the breakfast was great. The location is alright, it's quite the walk to the beach though so a quick transportation seems to be the way to go. Overall we loved the stay there.
Dear Carly, Thank you very much for such great review. We will do our best to deliver a best possible service at Sanur Art Villa. We looking forward for your future stay at our villas. Regards, Dewa