Avis
7,6
Bien
8,4/10
Propreté
8,2/10
Personnel et service
8,0/10
Équipements
8,0/10
Infrastructures et conditions de l’hébergement
6,8/10
Écoresponsabilité
Avis
19 juin 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 7 nuits en juin 2019
Réponse de Grand Sea Hotel Team le 21 juin 2019
Dear Sir/Madam
Thank you for your stay with us at Grand Sea Hotel.
We were pleased to note that you appreciated our Grand Sea Hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Once again thanks for taking the time to leave feedback.
Many thanks & regards.
6/10 Satisfaisant
Jeremy
20 avr. 2024
Les points forts : Personnel et service
Jeremy
Séjour de 3 nuits en avril 2024
8/10 Bien
Hideo
Voyage d’affaires
11 juil. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hideo
Séjour de 1 nuit en juillet 2022
8/10 Bien
Carolyn
Voyage en famille
3 janv. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good stay!
Carolyn
Séjour de 2 nuits en décembre 2019
Réponse de Grand Sea Hotel Team le 4 janv. 2020
Dear Ms. Carolyn
Thank you very much for taking the time to leave such a lovely review of your stay with us at Grand Sea Hotel.
We are happy to hear that you had enjoyed staying here and everything had met your expectation. I will share your comments with all the staff. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
I hope that we will have the chance to welcome you back to Grand Sea Hotel again soon.
Best wishes,
8/10 Bien
Suresh, Malaysia
Voyage en groupe
9 déc. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Suresh
Séjour de 3 nuits en décembre 2019
Réponse de Grand Sea Hotel Team le 10 déc. 2019
Dear Ms Suresh,
Thank you for taking the time to place your review of Grand Sea Hotel on Expedia following your recent stay.
We are thrilled to read your comments and happy to hear that you love our service, our staff and more.
I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
We are looking forward to welcoming you back on your next visit to Danang.
Kind regards,
8/10 Bien
Voyageur vérifié
Voyage d’affaires
5 déc. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en décembre 2019
Réponse de Grand Sea Hotel Team le 7 déc. 2019
Dear Sir/Madam,
Thank you for your feedback on your recent stay with us.
Beside, We are sorry that you were uncomfortable by the shower.
Your feedback is extremely valuable to us, as we strive to improve with each and every stay.
We look forward to welcoming you back to Grand Sea Da Nang in the near future.
Have a wonderful day!
8/10 Bien
Bonnie
21 oct. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bonnie
Séjour de 4 nuits en octobre 2019
Réponse de Minh Phuoc le 24 oct. 2019
Dear Ms. Bonnie,
Thank you very much for taking your precious time to share a review of your recent stay at Grand Sea Hotel.
We are delighted to know you had a wonderful time enjoying the different activities provided by the hotel.
I hope that we will have the chance to welcome you back to Grand Sea Hotel again soon.
Best wishes,
6/10 Satisfaisant
KOTA
Voyage en groupe
11 août 2019
Les points forts : Propreté
KOTA
Séjour de 2 nuits en août 2019
Réponse de Grand Sea Hotel Team le 14 août 2019
Dear Sir,
Thank you for choosing to stay with us during your trip to Danang.
We would like thanks for your kind words about food and staff.
Beside, We are sorry that you were uncomfortable by cleaning services and the safety box .
Thank you highlighting a few areas where we need improve. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.
We look forward to welcoming you back to Grand Sea Da Nang in the near future.
Have a wonderful day!
8/10 Bien
Voyageur vérifié
Voyage en groupe, Voyage en couple
23 juil. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 4 nuits en juillet 2019
Réponse de Grand Sea Hotel Team le 26 juil. 2019
Dear Sir/Madam,
Thank you so much for taking the time to share your memories about the recent stay with us.
We are delighted to hear that you were pleased location, buffet breakfast and the staff here. Please rest assured that we shared your wonderful feedback with our colleagues. It’s our pleasure to look after you and provide you a satisfaction.
We, once again, thank you so much for give us a chance to serve you at Grand Sea Hotel.
We look forward to hosting you again soon and to sharing another amazing experience with you.
Have a nice day!
10/10 Excellent
SungHwan
30 mai 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
SungHwan
Séjour de 2 nuits en mai 2019
Réponse de Grand Sea Hotel Team le 1 août 2019
Dear Sir,
Warmest greetings from Grand Sea Hotel and thank you so much for choosing our hotel for your recent stay in Da Nang city.
We appreciate you taking the time to give us a review on site. We were delighted to read that you had an enjoyable stay at the hotel.
Thanks again, and we hope you'll choose Grand Sea Hotel the next time you're in Da Nang.
Kind regards,
8/10 Bien
Voyageur vérifié
11 mai 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en mai 2019
Réponse de Grand Sea Hotel Team le 14 mai 2019
Dear Sir/Madam
Thank you so much for taking the time to write the feedback about your recent stay at Grand Sea Hotel. We were delighted to know that you had an enjoyable stay at the hotel.
Besides that we appreciated for your candid review of breakfast at our hotel. Please be assured I am discussing your comments with the management team to make changes to strengthen our guest
We hope you will give us the honor to serve you when you return to Danang city.
Thank you once again for taking the time to bring this to our attention.
Thank you,
10/10 Excellent
John
16 janv. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
This hotel was just what we were looking for.
John
Séjour de 6 nuits en janvier 2019
Réponse de Grand Sea Hotel Team le 18 janv. 2019
Dear Sir/ Madam,
Thank you so much for taking the time to write the feedback about your recent stay at Grand Sea Hotel.
We are very thrilled to hear that you and your family enjoyed the vacation here.
Your kind words about our staff, location rooms, breakfast, and all the compliments are our encouragement to continue making our guest’s stay an unforgettable experience.
Once again, we would like to thank you for choosing us and do hope to welcome you and your family back in the next visit to Danang city.
Best Regards,
8/10 Bien
Rino
23 nov. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
立地、治安、スタッフ◎
Rino
Séjour de 3 nuits en novembre 2018
Réponse de Grand sea Hotel Team le 26 nov. 2018
Dear Sir/Madam
Thank you for your stay with us at Grand Sea Hotel.
We were pleased to note that you appreciated our Grand Sea Hotel, its an aspect of our hotel that is preferred by many of our guests, besides that we appreciated for your candid review of breakfast at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Once again thanks for taking the time to leave feedback.
Please come back and stay with us again sometime.
We’d love to show you how much better it will be, thanks to you.
Many thanks & regards.
8/10 Bien
G, Hong Kong
6 nov. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
G
Séjour de 2 nuits en octobre 2018
Réponse de Grand Sea Hotel Team le 9 nov. 2018
Dear Sir,
Thank you so much for taking the time to share your memories about the recent stay with us.
We are delighted to hear that you were pleased with location, buffet breakfast and the staff here.
Besides that we appreciated for your candid review of shower and shampoo at our hotel.
Please rest assured that we shared your wonderful feedback with our colleagues. It’s our pleasure to look after you and provide you a satisfaction.
We, once again, thank you so much for give us a chance to serve you at Grand Sea Hotel.
Best regards,
6/10 Satisfaisant
Voyageur vérifié
26 juil. 2018
Les points faibles : Infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en juillet 2018
Réponse de Grand Sea Hotel Team le 28 juil. 2018
Dear Sir/Madam,
Thank you for your feedback on your recent stay with us. I am disappointed to read your review and deeply saddened to learn that we failed to meet your expectation with our guest service. I extend my sincere apology for the displeasure you had to endure.
Please be assured I am discussing your comments with the management team to make changes to strengthen our guest experience, for each and every guest matters to us, and to retrain where necessary for improvement.
We hope you will give us the honor to serve you when you return to Danang city.
Thank you once again for taking the time to bring this to our attention.
Thank you,
8/10 Bien
Voyageur vérifié
12 juil. 2018
Les points forts : Propreté, personnel et service, confort de la chambre
Grand Sea Hotel Breakfast
Voyageur vérifié
Séjour de 4 nuits en juillet 2018
Réponse de Grand Sea Hotel Team le 15 juil. 2018
Dear Sir/Madam,
Thank you for your feedback on your recent stay with us. I am disappointed to read your review and deeply saddened to learn that we failed to meet your expectation with our guest service. I extend my sincere apology for the displeasure you had to endure.
Please be assured I am discussing your comments with the management team to make changes to strengthen our guest experience, for each and every guest matters to us, and to retrain where necessary for improvement.
We hope you will give us the honor to serve you when you return to Danang city.
Thank you once again for taking the time to bring this to our attention.
Thank you,
Grand Sea Hoel Team!
10/10 Excellent
Vladlen
16 mai 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Незаслуженный низкий рейтинг
Vladlen
Séjour de 5 nuits en avril 2018
Réponse de Sales Team le 19 mai 2018
Dear Mr Vladlen Litvinov,
Thank you for taking your time to write a nice review. We are glad to hear that you had enjoyed your stay with us. It is a pleasure to welcome you again to our beautiful property next time you are travelling to Danang.
8/10 Bien
ゆうすけ, 東京
3 avr. 2018
Les points forts : Propreté, personnel et service, confort de la chambre
ビーチまでのアクセスのいいホテル
ゆうすけ
Séjour de 7 nuits en mars 2018
Réponse de Grand Sea Hotel Team le 5 avr. 2018
Dear ゆうすけ - ,
Thank you for choosing to stay with us during your trip to Danang. We would like thanks for your kind words!
We are sorry that you were uncomfortable by group guest. Thank you highlighting a few areas where we need improve.
We look forward to welcoming you back to Grand Sea Da Nang in the near future.
Have a wonderful day!
4/10 Médiocre
Voyageur vérifié
23 déc. 2017
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Voyageur vérifié
Séjour de 2 nuits en décembre 2017
Dear Sir/ Madam
Warmest greetings from Grand Sea Hotel and thank you so much for choosing our hotel for your recent stay in Da Nang city.
We appreciate you taking the time to give us a review on site.
Thanks again, and we hope you'll choose Grand Sea Hotel the next time you're in Da Nang.
Kind regards,
Grand Sea Hotel Team!
8/10 Bien
Voyageur vérifié
27 nov. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
nice
Voyageur vérifié
Séjour de 3 nuits en novembre 2017
Dear Sir/madam,
Thank you so much for taking the time to write the feedback about your recent stay at Grand Sea Hotel.
We are very thrilled to hear that you and your family enjoyed the vacation here.
Once again, we would like to thank you for choosing us and do hope to welcome you and your family back in the next visit to Danang city.
Best Regards,
Grand Sea Hotel Team
10/10 Excellent
yau
21 sept. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
yau
Séjour de 4 nuits en septembre 2017
Dear Mr/Ms.Yau,
Thank you so much for taking the time to write the feedback about your recent stay at Grand Sea Hotel.
We are very thrilled to hear that you and your family enjoyed the vacation here.
Your kind words about our rooms, the staff and all the compliments are our encouragement to continue making our guest’s stay an unforgettable experience.
Once again, we would like to thank you for choosing us and do hope to welcome you and your family back in the next visit to Danang city.
Best Regards,
Grand Sea Hotel Team
8/10 Bien
Tony
8 août 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely stay
Tony
Séjour de 2 nuits en août 2017
Dear Tony,
Thank you so much for taking the time to write the feedback about your recent stay at Grand Sea Hotel.
We are very thrilled to hear that you and your family enjoyed the vacation here.
Your kind words about our location, rooms, the staff and all the compliments are our encouragement to continue making our guest’s stay an unforgettable experience.
Once again, we would like to thank you for choosing us and do hope to welcome you and your family back in the next visit to Danang city.
Best Regards,
Grand Sea Hotel Team
6/10 Satisfaisant
Johan
3 août 2017
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Johan
Séjour de 4 nuits en juillet 2017
Write your comment.Dear Johan,
Thank you so much for taking the time to write the feedback about your recent stay at Grand Sea Hotel.
We would like to thank you for choosing us and do hope to welcome you and your family back in the next visit to Danang city.
Best Regards,
Grand Sea Hotel Team
8/10 Bien
na0ji, TOKYO
27 juin 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
ビーチに近いホテル
na0ji
Séjour de 3 nuits en juin 2017
Réponse de Grand Sea Hotel Team le 30 juin 2017
Dear sir/madam,
Warmest greetings from Grand Sea Hotel and thank you so much for choosing our hotel for your recent stay in Da Nang city.
We appreciate you taking the time to give us a review on site. We were delighted to read that you had an enjoyable stay at the hotel.
Thanks again, and we hope you'll choose Grand Sea Hotel the next time you're in Da Nang.
Kind regards,
10/10 Excellent
KAM CHEONG
29 mai 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
KAM CHEONG
Dear Mr. KAM CHEONG,
Thank you so much for taking the time to write the feedback about your recent stay at Grand Sea Hotel.
We are very thrilled to hear that you and your family enjoyed the vacation here.
Your kind words about our location, rooms, the staff and all the compliments are our encouragement to continue making our guest’s stay an unforgettable experience.
Once again, we would like to thank you for choosing us and do hope to welcome you and your family back in the next visit to Danang city.
Best Regards,
Grand Sea Hotel Team
10/10 Excellent
Stuart
22 avr. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
I'll be Back.
Stuart
Dear Mr.Stuart,
Warmest greetings from Grand Sea Hotel and thank you so much for choosing our hotel for your recent stay in Da Nang city.
We are very thrilled to hear that you and your family enjoyed the vacation here. Your kind words about our location, the staff and all the compliments are our encouragement to continue making our guest’s stay an unforgettable experience.
Thanks again, and we hope you'll choose Grand Sea Hotel on the next time you come back.
Best regards,
8/10 Bien
Martin
29 mars 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Martin
Dear Mr.Martin,
Warmest greetings from Grand Sea Hotel and thank you so much for choosing our hotel for your recent stay in Da Nang city.
We appreciate you taking the time to give us a review on site. We were delighted to read that you had an enjoyable stay at the hotel.
Thanks again, and we hope you'll choose Grand Sea Hotel the next time you're in Da Nang.
Kind regards,
Grand Sea Hotel Team !
8/10 Bien
SANG HWA
23 févr. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
SANG HWA
Réponse de General Manager le 25 févr. 2017
Dear,
Warmest greetings from Grand Sea Hotel and thank you so much for choosing our hotel for your recent stay in Da Nang city.
We appreciate you taking the time to give us a review on site. We were delighted to read that you had an enjoyable stay at the hotel.
Thanks again, and we hope you'll choose Grand Sea Hotel the next time you're in Da Nang.
Kind regards,
Grand Sea Hotel Team !
8/10 Bien
WAI HO
3 nov. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
WAI HO
Réponse de General Manager le 9 nov. 2016
Dear Mr/Ms,
Thank you for sharing your review from your stay with us.
We truly took forward to your next visit to Danang soon.
Best regards,
Grand Sea Hotel Team
6/10 Satisfaisant
Hiromichi
14 oct. 2016
Les points forts : Propreté et personnel et service
マリンビューはCクラス
Hiromichi
Réponse de General Manager le 1 nov. 2016
Thank you for your great feedback. We will be sure to include your feedback into our staff training programs to ensure there is an improvement with communication from our team.
6/10 Satisfaisant
KwangBum
13 sept. 2016
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Exactly 3.5 Star Hotel
KwangBum
Réponse de General Manager le 29 sept. 2016
Dear Mr/ Ms
Thank you for your stay with us at Grand Sea Hotel, we were pleased to note that you appreciated our Grand Sea Hotel, its an aspect of our hotel that is preferred by many of our guests, besides that we appreciated for your candid review of breakfast at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Once again thanks for taking the time to leave feedback.Please come back and stay with us again sometime. We’d love to show you how much better it will be, thanks to you.
Many thanks & regards.
6/10 Satisfaisant
Hyeonji
27 août 2016
Les points forts : Confort de la chambre
Les points faibles : Propreté
가격대비 괜찮은 호텔
Hyeonji
Réponse de Marketing@grandseahotel.com le 2 sept. 2016
Thank you for your great feedback. We will be sure to include your feedback into our staff training programs to ensure there is an improvement with communication from our team.
2/10 Horrible
Voyageur vérifié
26 août 2016
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Recommened if you like cockroaches and urine smell
Voyageur vérifié
Réponse de General Manager le 2 sept. 2016
Thank you for your great feedback. We will be sure to include your feedback into our staff training programs to ensure there is an improvement with communication from our team.
8/10 Bien
cheongseng, Singapore
10 juil. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice cosy hotel
cheongseng
Réponse de General Manager le 31 août 2016
Thank you for your great feedback. We will be sure to include your feedback into our staff training programs to ensure there is an improvement with communication from our team.
8/10 Bien
Voyageur vérifié
29 juin 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
good place
Voyageur vérifié
Réponse de General Manager le 31 août 2016
Thank you for your great feedback. We will be sure to include your feedback into our staff training programs to ensure there is an improvement with communication from our team.