Avis sur Courtyard By Marriott Cancun Airport
Courtyard By Marriott Cancun Airport
Blvd. Luis Donaldo Colosio, Km. 12.5, Lot 1, SMZA. 301, Cancun, QROO
Avis
8,4
Très bien
9,0/10
Propreté
8,4/10
Personnel et service
8,4/10
Équipements
8,8/10
Infrastructures et conditions de l’hébergement
8,6/10
Écoresponsabilité
Avis
Voyage en famille
11 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Réponse de BO le 13 mars 2024
We are sorry you were issues; we will work hard to fix the issue about with your stay experience. Thank you for let us know!
8/10 Bien
Nathalie
27 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nathalie
Séjour de 1 nuit en février 2024
Réponse de BO le 2 mars 2024
Thank you for your stay with us. We work hard to make our guests happy and appreciate your feedback!
8/10 Bien
Marina
Voyage en groupe
25 févr. 2024
Les points forts : Propreté et personnel et service
Marina
Séjour de 1 nuit en février 2024
Réponse de Guest Relations le 25 févr. 2024
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
6/10 Satisfaisant
Pascale
2 févr. 2024
Pascale
Séjour de 1 nuit en janvier 2024
Réponse de Axel Dominguez - Guest Relations Manager le 3 févr. 2024
We regret that our service did not exceed your expectations, so please do not hesitate to let us know your opinion on how to improve this service as your comments will be very important to us.
6/10 Satisfaisant
Luis, montreal
Voyage en famille
23 janv. 2024
Luis
Séjour de 1 nuit en janvier 2024
Réponse de BO le 31 janv. 2024
Thank you for your stay with us. We work hard to make our guests happy and appreciate your feedback!
10/10 Excellent
Marc
6 janv. 2024
Marc
Séjour de 1 nuit en janvier 2024
Réponse de BO le 31 janv. 2024
Thank you for your stay with us. We work hard to make our guests happy and appreciate your feedback!
10/10 Excellent
Yvan
24 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Yvan
Séjour de 1 nuit en décembre 2023
Réponse de BO le 31 janv. 2024
Thank you for your stay with us. We work hard to make our guests happy and appreciate your feedback!
10/10 Excellent
Sylvia
Voyage en groupe
15 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ideal avant vol
Sylvia
Séjour de 1 nuit en novembre 2023
Réponse de Blanca Ortega le 16 nov. 2023
Thank you for your stay with us! We are very concerned about making the stay of our guests as pleasant as possible, so we appreciate your comments.Your opinion is very valuable and instrumental for the continuous improvement of our services. Once again thank you for your comments!We look forward to serving you again each time your travels bring you back to Cancun.Regards
8/10 Bien
Jean Marie
19 oct. 2023
Les points forts : Propreté et personnel et service
Jean Marie
Séjour de 1 nuit en octobre 2023
Réponse de Axel Dominguez - Guest Relations&Care Manager le 31 oct. 2023
We look forward to welcoming you again soon and continuing to create amazing travel experiences.
10/10 Excellent
Carlos
14 juil. 2023
Carlos
Séjour de 1 nuit en juillet 2023
Réponse de Blanca Ortega le 4 août 2023
¡Gracias por su estancia con nosotros! Nos preocupamos mucho por hacer que la estancia de nuestros huéspedes sea de lo más agradable y agradecemos sus comentarios.
10/10 Excellent
ANGE
Voyage en couple
13 mai 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ANGE
Séjour de 1 nuit en mai 2023
Réponse de Blanca Ortega le 13 mai 2023
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
10/10 Excellent
Linda
23 avr. 2023
Linda
Séjour de 1 nuit en avril 2023
Réponse de Blanca Ortega le 13 mai 2023
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
10/10 Excellent
Manon
Voyage en famille
26 févr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Manon
Séjour de 1 nuit en février 2023
Réponse de Blanca Ortega le 9 mars 2023
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
10/10 Excellent
Patrick
Voyage en famille, Voyage en couple
23 févr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Patrick
Séjour de 7 nuits en février 2023
Réponse de Blanca Ortega le 24 févr. 2023
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
8/10 Bien
Voyageur vérifié
Voyage en famille
19 févr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Conforme
Voyageur vérifié
Séjour de 1 nuit en février 2023
Réponse de Jimena le 21 févr. 2023
Hello! We have noted that the juice station at the Henequen was not as expected. We are very sorry to learn this was your experience, and will improve to deliver a great breakfast buffet. We hope to have a second opportunity to host you.
8/10 Bien
Ghislaine
Voyage en famille
10 janv. 2023
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Nuit de passage avant transfert à Holbox
Ghislaine
Séjour de 1 nuit en janvier 2023
Réponse de Blanca Ortega le 11 janv. 2023
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
10/10 Excellent
Bruno
7 nov. 2022
Bruno
Séjour de 1 nuit en novembre 2022
10/10 Excellent
Jean-Francois
7 mai 2022
Jean-Francois
Séjour de 1 nuit en mai 2022
10/10 Excellent
Delphine
17 mars 2022
Delphine
Séjour de 1 nuit en mars 2022
10/10 Excellent
Christian
Voyage en famille
12 mars 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Christian
Séjour de 1 nuit en mars 2022
Réponse de Blanca Ortega le 13 mars 2022
Thanks for staying with us! We are very concerned about making the stay of our guests as pleasant as possible, so we appreciate your comments.
Your opinion is very valuable and instrumental for the continuous improvement of our services, thanks for your good comments.
We look forward to serving you again each time your travels bring you back to Cancun.
Regards
2/10 Horrible
Otman
Voyage en famille
18 janv. 2022
Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Otman
Séjour de 1 nuit en janvier 2022
Réponse de Blanca Ortega le 18 janv. 2022
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
First of all please accept our apologies for the inconveniences experienced during your stay.
Your input is very valuable and instrumental for the continuous improvement of our services
We hope to serve you again whenever your travels bring you back to Cancun.
Regards
8/10 Bien
France
7 déc. 2021
France
Séjour de 1 nuit en décembre 2021
6/10 Satisfaisant
christine
26 nov. 2021
christine
Séjour de 1 nuit en novembre 2021
Réponse de Blanca Ortega le 27 nov. 2021
Thanks for staying with us! We are very concerned about making the stay of our guests as pleasant as possible, so we appreciate your comments.
Your opinion is very valuable and instrumental for the continuous improvement of our services, thanks for your good comments.
We look forward to serving you again each time your travels bring you back to Cancun.
Regards
10/10 Excellent
Pascal
18 sept. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pascal
Séjour de 1 nuit en septembre 2021
Réponse de misael castillo le 18 sept. 2021
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
10/10 Excellent
joel alberto
27 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
joel alberto
Séjour de 1 nuit en mai 2024
Réponse de Axel D. le 27 mai 2024
Dear Joel AlbertoThank you for choosing to stay with us.I am glad you enjoyed your stay with us and that the accommodations and service were what you expected and deserve.Every single service and amenity is designed to meet your needs while traveling, so We're glad it did! We look forward to welcoming you again soon and continuing to create amazing travel experiences.We appreciate your time in sharing your experience with us.
10/10 Excellent
Paulina
Voyage en famille
26 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Paulina
Séjour de 1 nuit en mai 2024
Réponse de Blanca Ortega le 27 mai 2024
Thank you for your stay with us! We are very concerned about making the stay of our guests as pleasant as possible, so we appreciate your comments.Your opinion is very valuable and instrumental for the continuous improvement of our services. Once again thank you for your comments!We look forward to serving you again each time your travels bring you back to Cancun.Regards
4/10 Médiocre
Tatia, West Monroe
25 mai 2024
Les points faibles : Personnel et service
Tatia
Séjour de 1 nuit en mai 2024
Réponse de BO le 27 mai 2024
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!First of all please accept our apologies for the inconveniences experienced during your stay.Your input is very valuable and instrumental for the continuous improvement of our services We hope to serve you again whenever your travels bring you back to Cancun. Regards
10/10 Excellent
Guadalupe
24 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Guadalupe
Séjour de 4 nuits en mai 2024
Réponse de Axel D. le 24 mai 2024
Dear GuadalupeThank you for choosing to stay with us.I am glad you enjoyed your stay with us and that the accommodations and service were what you expected and deserve.Every single service and amenity is designed to meet your needs while traveling, so We're glad it did! We look forward to welcoming you again soon and continuing to create amazing travel experiences.We appreciate your time in sharing your experience with us.
10/10 Excellent
Lindsay
Voyage en groupe
20 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lindsay
Séjour de 3 nuits en mai 2024
Réponse de Axel D. le 20 mai 2024
Dear LindsayThank you for choosing to stay with us.I am glad you enjoyed your stay with us and that the accommodations and service were what you expected and deserve.Every single service and amenity is designed to meet your needs while traveling, so We're glad it did! We look forward to welcoming you again soon and continuing to create amazing travel experiences.We appreciate your time in sharing your experience with us.
10/10 Excellent
Johannes
Voyage en couple
20 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Johannes
Séjour de 1 nuit en mai 2024
Réponse de Axel D. le 20 mai 2024
Dear JohannesThank you for choosing to stay with us.I am glad you enjoyed your stay with us and that the accommodations and service were what you expected and deserve.Every single service and amenity is designed to meet your needs while traveling, so We're glad it did! We look forward to welcoming you again soon and continuing to create amazing travel experiences.We appreciate your time in sharing your experience with us.
10/10 Excellent
Hiram Gonzalez
Voyage en couple
20 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hiram Gonzalez
Séjour de 1 nuit en mai 2024
Réponse de Axel D. le 20 mai 2024
Dear NAME,Thank you for choosing to stay with us.I am glad you enjoyed your stay with us and that the accommodations and service were what you expected and deserve.Every single service and amenity is designed to meet your needs while traveling, so We're glad it did! We look forward to welcoming you again soon and continuing to create amazing travel experiences.We appreciate your time in sharing your experience with us.
10/10 Excellent
Carla
Voyage d’affaires
17 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Carla
Séjour de 1 nuit en avril 2024
Réponse de Axel D. le 17 mai 2024
Dear CarlaThank you for choosing to stay with us.I am glad you enjoyed your stay with us and that the accommodations and service were what you expected and deserve.Every single service and amenity is designed to meet your needs while traveling, so We're glad it did! We look forward to welcoming you again soon and continuing to create amazing travel experiences.We appreciate your time in sharing your experience with us.
10/10 Excellent
Eduviges
Voyage en famille, Voyage en groupe
15 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Eduviges
Séjour de 1 nuit en mai 2024
Réponse de Axel D. le 15 mai 2024
Dear EduvigesThank you for choosing to stay with us.I am glad you enjoyed your stay with us and that the accommodations and service were what you expected and deserve.Every single service and amenity is designed to meet your needs while traveling, so We're glad it did! We look forward to welcoming you again soon and continuing to create amazing travel experiences.We appreciate your time in sharing your experience with us.
6/10 Satisfaisant
Yuky
Voyage en famille avec de jeunes enfants
12 mai 2024
Yuky
Séjour de 1 nuit en mai 2024
Réponse de Axel D. le 24 mai 2024
Dear YukyThank you for choosing to stay with us.I am glad you enjoyed your stay with us and that the accommodations and service were what you expected and deserve.Every single service and amenity is designed to meet your needs while traveling, so We're glad it did! We look forward to welcoming you again soon and continuing to create amazing travel experiences.We appreciate your time in sharing your experience with us.
10/10 Excellent
Patricia
9 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Patricia
Séjour de 1 nuit en avril 2024
Réponse de BO le 9 mai 2024
Thank you for your stay with us. We work hard to make our guests happy and appreciate your feedback!
6/10 Satisfaisant
Luis
6 mai 2024
Luis
Séjour de 1 nuit en mai 2024
Réponse de BO le 7 mai 2024
Thank you for your stay with us. We work hard to make our guests happy and appreciate your feedback!
10/10 Excellent
carlos
Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage d’affaires
6 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
carlos
Séjour de 1 nuit en avril 2024
Réponse de BO le 6 mai 2024
Thank you for your stay with us. We work hard to make our guests happy and appreciate your feedback!
10/10 Excellent
darian
Voyage en famille
5 mai 2024
Les points forts : Équipements
darian
Séjour de 1 nuit en mai 2024
Réponse de BO le 6 mai 2024
Thank you for your stay with us. We work hard to make our guests happy and appreciate your feedback!
10/10 Excellent
Luis, Gatineau
5 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Luis
Séjour de 1 nuit en mai 2024
Réponse de BO le 6 mai 2024
Thank you for your stay with us. We work hard to make our guests happy and appreciate your feedback!
2/10 Horrible
Hector
Voyage d’affaires
5 mai 2024
Les points forts : Propreté
Les points faibles : Personnel et service et équipements
Hector
Séjour de 1 nuit en mai 2024
Réponse de BO le 6 mai 2024
We are sorry you were issues; we will work hard to fix the issue about with your stay experience.
10/10 Excellent
Edmundo
4 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Edmundo
Séjour de 1 nuit en mai 2024
Réponse de BO le 6 mai 2024
¡Gracias por su estancia con nosotros! Nos preocupamos mucho por hacer que la estancia de nuestros huéspedes sea de lo más agradable y agradecemos sus comentarios.
8/10 Bien
Bernhard
Voyage en famille
3 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bernhard
Séjour de 1 nuit en mai 2024
Réponse de BO le 4 mai 2024
Thank you for your stay with us! We are very concerned about making the stay of our guests as pleasant as possible, so we appreciate your comments.Your opinion is very valuable and instrumental for the continuous improvement of our services. Once again thank you for your comments!We look forward to serving you again each time your travels bring you back to Cancun.Regards
10/10 Excellent
Carlos
3 mai 2024
Carlos
Séjour de 1 nuit en mai 2024
Réponse de Axel D. le 23 mai 2024
Dear CarlosThank you for choosing to stay with us.I am glad you enjoyed your stay with us and that the accommodations and service were what you expected and deserve.Every single service and amenity is designed to meet your needs while traveling, so We're glad it did! We look forward to welcoming you again soon and continuing to create amazing travel experiences.We appreciate your time in sharing your experience with us.
10/10 Excellent
Gail
Voyage en famille
2 mai 2024
Gail
Séjour de 1 nuit en mai 2024
Réponse de BO le 3 mai 2024
Thank you for your stay with us. We work hard to make our guests happy and appreciate your feedback!
10/10 Excellent
Norma
2 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Norma
Séjour de 1 nuit en mai 2024
Réponse de BO le 3 mai 2024
¡Gracias por su estancia con nosotros! Nos preocupamos mucho por hacer que la estancia de nuestros huéspedes sea de lo más agradable y agradecemos sus comentarios.
6/10 Satisfaisant
Luis
Voyage en famille avec de jeunes enfants
1 mai 2024
Luis
Séjour de 1 nuit en avril 2024
Réponse de BO le 2 mai 2024
We are sorry you were issues; we will work hard to fix the issue about with your stay experience.
10/10 Excellent
Sanjuanita
Voyage en couple
1 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sanjuanita
Séjour de 1 nuit en avril 2024
Réponse de BO le 2 mai 2024
Thank you for your stay with us. We work hard to make our guests happy and appreciate your feedback!
8/10 Bien
Vinod
30 avr. 2024
Vinod
Séjour de 1 nuit en avril 2024
Réponse de Axel D. le 20 mai 2024
Dear NAME,Thank you for choosing to stay with us.I am glad you enjoyed your stay with us and that the accommodations and service were what you expected and deserve.Every single service and amenity is designed to meet your needs while traveling, so We're glad it did! We look forward to welcoming you again soon and continuing to create amazing travel experiences.We appreciate your time in sharing your experience with us.
10/10 Excellent
Nadine
28 avr. 2024
Nadine
Séjour de 1 nuit en avril 2024
Réponse de Axel D. le 20 mai 2024
Dear NAME,Thank you for choosing to stay with us.I am glad you enjoyed your stay with us and that the accommodations and service were what you expected and deserve.Every single service and amenity is designed to meet your needs while traveling, so We're glad it did! We look forward to welcoming you again soon and continuing to create amazing travel experiences.We appreciate your time in sharing your experience with us.
10/10 Excellent
Liliana
28 avr. 2024
Liliana
Séjour de 1 nuit en avril 2024
Réponse de BO le 29 avr. 2024
Thank you for your stay with us. We work hard to make our guests happy and appreciate your feedback!