Terrasse/Patio

Avis sur Hotel Cantarana

3.5 out of 5
Hotel Cantarana
Palm Beach Estates, Cabo Velas, Guanacaste

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 71 avis sur 98." "
Note des voyageurs de 8 (Bien), d’après 19 avis sur 98." "
Note des voyageurs de 6 (Satisfaisant), d’après 3 avis sur 98." "
Note des voyageurs de 4 (Médiocre), d’après 2 avis sur 98." "
Note des voyageurs de 2 (Horrible), d’après 3 avis sur 98." "

9,0/10

Propreté

9,2/10

Personnel et service

9,2/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

9,4/10

Écoresponsabilité

Avis

10/10 Excellent

Olivier

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 2 nuits en août 2022
Réponse de Andy le 13 août 2022
Thank you very much for such an awesome rating Olivier, we really hope we meet your expectations, see you next time! Pura Vida, Andrea and team Cantarana.

4/10 Médiocre

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté
La chambre reservée ne correspondait pas aux photos de la résevation initiale. Elle ne devrait pas être louée, car en dessous du restaurant, et très bruyante dès le matin, jusqu'au soir. L'eau de la piscine n'était propre, la filtration ne fonctionnait pas pendant notre séjour.
Séjour de 3 nuits en février 2019
Réponse de Évelyne L. le 4 mars 2019
Bonjour, Merci de prendre le temps de nous écrire un commentaire. Nous allons adresser les remarques suivantes dans le but d'améliorer la chambre 5 et l'état de la piscine. En espérant que vos vacances ont été agréables.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
+: Petit endroit tranquille, seulement 5 chambres, mais les installations sont tout-à-fait suffisantes. Le resto de l’hôtel est très bon Le petit-déjeuner excellent Excellent service Parlent 3 langues (aussi français car une des employée est québécoise) La plage Playa Grande est à 4-5 minutes de marche, location à l’hôtel en face de l'entrée privée pour aller à la plage. Cette plage est très calme, pas trop fréquentée. -: Notre séjour était de 3 nuits et en arrivant le wi-fi ne fonctionnait pas. À notre départ, rien n'était réparé, il fallait se rendre à l'autre hôtel (3 minutes) pour utilisé le wi-fi pour planifier nos activités et déplacements
Séjour de 3 nuits en décembre 2018
Réponse de Fede le 16 janv. 2019
Thank you Pura Vida

10/10 Excellent

Sarah

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It's nice and quiet and just a short walk to a beautiful beach. We felt very safe. There were good options for dining out. Everyone was very friendly. We would definitely come back!!
Séjour de 10 nuits en avril 2024
Réponse de Gerson le 5 mai 2024
Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay and felt safe and welcome. It's fantastic to know that you appreciated the tranquility and proximity to the beach, as well as the dining options. We can't wait to welcome you back for another memorable experience! If there's anything specific you'd like to see or experience next time, feel free to let us know. Safe travels until we see you again!Pura Vida!Gerson. & Team Cantarana

10/10 Excellent

Erinn

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pleasantly surprised! Loved this property and the customer service was spectacular! Planning to be back again in November for a stay at El Manglar.
Séjour de 7 nuits en avril 2024
Réponse de Gerson & Team Manglar le 3 mai 2024
Erinn!Thank you so much for your review, we truly appreciate it!It's so important to ensure all of our guests have the best experience with us and your words are quite inspirational for us and our whole staff of Hotel Manglar. We look forward to your next visit!Pura vida!!Gerson & Team Manglar.

8/10 Bien

Scott

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We enjoyed our stay at Hotel Cantarana. The access to the private beach was amazing and the sunset was spectacular! There are great restaurants at the property and within walking distance. The room was clean and comfortable but the property could use a refresh. Overall was a great stay!
Séjour de 1 nuit en avril 2024
Réponse de Gerson le 21 avr. 2024
Dear Guest Scott.We're happy and grateful of your overall experience with us. We wish to thank you for the thoughtful appreciation of our amenities and kind wording you used to describe a side note of what we could improve. We strive to grow and become better, so your feedback is highly appreciated.Pura vida!Gerson & Team Cantarana

10/10 Excellent

myles

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very peaceful away from Tamarindo but only a short boat ride away from the action
Séjour de 2 nuits en avril 2024
Réponse de Gerson le 21 avr. 2024
Dear myles.We wanna thank you for the appreciation and appreciation of our location and your overall experience with us. It is important for us to help our guest find a place with the peace and calmness to rest and enjoy of our beautiful place, yet offer different methods to go on and have access to what our neighbors towns offers!Pura Vida!Gerson & Team Cantarana

10/10 Excellent

paul

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The location to Playa grande 8 minute walk Multiple restaurants in walking distance, which were unique and fantastic. Ease location to rent surfboards and other beach gear Staff was fantastic Manfred our bartender was the best Concierge was very helpful and quick to respond
Séjour de 5 nuits en mars 2024
Réponse de Gerson le 21 avr. 2024
Dear Guest Paul.We're so happy you had a pleasant experience with us and got to enjoy what our little community has to offer as well. Wanted to thank you for such kind and thoughtful words, as this type encouragement helps us grow and strive to improve everyday a little bit more!Pura Vida!Gerson & Team Cantarana

10/10 Excellent

GILLIAN

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel exceeded our expectations! It was so nice to have a small kitchen with an espresso maker as well as a coffee/smoothie shop and restaurant on site. The staff was so friendly and accessible at all hours. We were able to rent last minute surfboards and enjoyed the beautiful surf and non-crowded beach that was just a very short walk down a beautiful, shaded path. We will absolutely visit this hotel again!
Séjour de 2 nuits en mars 2024
Réponse de Gerson le 21 avr. 2024
Dear Guest Gillian. This really motivates us and leave a big smile on all our staff members, in the way you heartwarmingly described your experience with us. It's so nice to know to you've had such an enjoyable stay with us and got to our Front Desk Team to have the pleasure to help you out!We want to thank you for such a motivational comment from you. we can't wait to see you again here at our little Paradise!Pura Vida!!Gerson & Team Cantarana

8/10 Bien

Jeff

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Small, 5 unit, hotel. Restaurant serves good food and drink and the coffee shop is very good. The 2nd floor apartments have bar fridge and coffee maker only with main floor units having a small kitchen. Comfortable king beds. The property could use some attention, tile work on the pool, handrails loose, trim boards missing, but all in all, pretty good shape. The staff are tremendous. Very helpful and accommodating. Arranged tours, made our stay very pleasant.
Séjour de 6 nuits en février 2024
Réponse de Gerson le 21 avr. 2024
Dear Guest, Jeff.Thank you for your feedback! We're glad you enjoyed our restaurant and coffee shop, as well as our comfortable beds. We appreciate your suggestions for improvements and will work on addressing them. Our staff takes pride in providing excellent service and we're delighted they made your stay pleasant. We hope to welcome you back soon!Pura Vida!Gerson & Team Cantarana

10/10 Excellent

Trisha

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My short stay was perfect and the staff are both kind and professional.
Séjour de 1 nuit en février 2024
Réponse de Engelberth & Team Cantarana. le 28 févr. 2024
Thank you for taking the time to leave us your review Trisha!We are glad you had a great time with us and thank you for pointing out our staff.We hope to see you again soon.

10/10 Excellent

diana

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
We loved Hotel Cantarana and Playa Grande! A beautiful beach, amazing sunsets, great guided trips, and a comfortable place to stay with helpful, friendly staff that take great care of their place. Can’t wait to come back!!!
Séjour de 3 nuits en février 2024
Réponse de Engelberth & Team Cantarana le 13 févr. 2024
Thank you for leaving us your review Diana! We are thrilled to know your stay with us was amazing and we are missing you already.Enjoy your trip to Australia!We hope to see you soon in our small paradise.

10/10 Excellent

Margaret

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
El hotel es muy lindo y tranquilo, con facil acceso a la playa La habitación es tal como se ve en el fotos, y la cama es súper comoda La chica de la recepción es super amable Lo único que note es que la piscina estaba sucia
Séjour de 1 nuit en janvier 2024
Réponse de Engelberth & Team Cantarana le 30 janv. 2024
Muchas gracias por dejarnos tu comentario Margaret!Nos alegra saber que disfrutaste de nuestro hotel asi como del acceso a la playa.Muchas gracias por mencionar a nuestro staff de recepcion y esperamos volver a tener la oportunidad de hospedarte nuevamente.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 6 nuits en janvier 2024
Réponse de Engelberth & Team Cantarana le 30 janv. 2024
Thank you for rating us!We are glad to know you had such a pleasant stay and we hope you see you back here.

10/10 Excellent

SRINATH, Austin

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very private property close to private beach, quiet and new rooms. While our stay was short, we really liked hotel and staff.
Séjour de 1 nuit en décembre 2023
Réponse de Engelberth & Team Manglar le 30 janv. 2024
Thank you for rating us Srinath!It was nice having you with us and we hope to have you back soon.

10/10 Excellent

Cheryl

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent service, friendly vibe
Lovely rooms, nice pool area, private access to the beach. The staff was welcoming and very helpful. They do accept pets so you may hear some yapping dogs. They have surfboard and paddle rentals on site and can help you with all of your tours. If you want a very low-key beach vibe this is a place for you.
Séjour de 1 nuit en décembre 2023
Réponse de Engelberth & Team Cantarana le 31 janv. 2024
Thank you for leaving us your review Cheryl!We are thrilled to hear you have enjoyed the area, pool and our private access to the beach.It was great having you with us and we hope to have you back soon.

10/10 Excellent

katie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The bed was super comfortable and the room was very nice and clean. We loved the pool and it was a short walk to a beautiful beach. The restaurant was also very good. We didn't want to leave!
Séjour de 2 nuits en décembre 2023
Réponse de Yorya le 27 déc. 2023
Thank you so much for your kinds words Katie! We are grateful for your stay! It makes us really happy you liked and enjoy your room, our amenities, bistro and our beautiful area! It was a real pleasure to meet you and assist you! We really hope to see you in the future, we will be happy to see you again! Pura Vida!

10/10 Excellent

Donald

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Room was nice and quiet. The beach very nice, warm water. Good for surfing. Restaurants O.K.
Séjour de 4 nuits en novembre 2023
Réponse de Engelberth & Team Cantarana. le 25 nov. 2023
Thank you for leaving us your review Donald!We are glad to know you enjoyed playa grande and the restaurants nearby.It was our pleasure having you all here in our hotel and we hope to have you back soon.

10/10 Excellent

Mary

Séjour de 1 nuit en septembre 2023
Réponse de Yorya le 23 sept. 2023
Thank you so much Mary! We are grateful for your recent stay. We are happy we met your expiations! it was a pleasure to meet you and assist you! We will be happy to have you back with us in the future! Pura Vida! Team Cantarana

10/10 Excellent

Tracy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en août 2023
Réponse de Yorya le 25 août 2023
Thank you for your recent stay with us Tracy! We are happy to know you had a great time in our Hotel and that we succeeded in your case! It was a pleasure to host you! We will be happy to have you back with us in the future! Pura Vida! Team Cantarana.

8/10 Bien

Adrián

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent place and service! Just a couple of details that bothered me... 1) for a few hours I had to leave my vehicle not in the corresponding parking lot since the space was occupied by people other than the tenants... a situation that does not seem to me since we are staying and we must have priority. 2) There are few food options near the place, therefore we had to choose to eat at the hotel restaurant! The truth is very delicious but prices a little excessive! 3) The network connection never worked in the room.
Séjour de 2 nuits en juillet 2023
Réponse de Engelberth & Team Cantarana le 28 juil. 2023
Thank you for your review Adrian!It was nice having you with us in our small paradise.There are more food option in the main playa grande which is just 5 minutes driving from the hotel.Since the food products went up we had to increase a little bit the prices as well but we always keep the quality in our menu.We are sorry for the parking lot spot which was occupied but all the area is pretty safe.Hope we can have you back soon.

10/10 Excellent

JOSE, Moravia

Voyage en famille avec de jeunes enfants, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Incredible beach, the hotel is small but excellent. Very safe place
Séjour de 4 nuits en juillet 2023
Réponse de Engelberth & Team Cantarana le 24 juil. 2023
Thank you for your review Jose!It was amazing having you with us we are more than happy to know you enjoyed your stay with us.Hope you come back soon.

8/10 Bien

Daniel

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Buena ubicación pero debe mejorar
El sitio es muy tranquilo y el desayuno (pagado por separado) es muy bueno. Los dormitorios de la segunda planta son más pequeños de lo que parece en las fotografías y algunas cosas (una ventana del baño, la tiradera de la puerta de acceso, el control de la TV o el A/C) no estaban bien. El colchón era muy chico para la cama y había además algunas baldosas de cerámica del piso sueltas. Las advertencias de que cualquier cosa es extra (desde la cebolla en el omelete, hasta la salida más tarde en el check out cobrada a $30 por hora) no resulta positivo. A nivel de sostenibilidad el hotel queda debiendo: los grifos y los inodoros no ahorran agua, las puertas y ventanas no sellan bien el a/c.
Séjour de 2 nuits en juillet 2023
Réponse de Engelberth & Team Cantarana le 21 juil. 2023
Muchas gracias por tu review Daniel!Fue un placer haberte tenido con nosotros.Tu comentario es muy importante para nosotros ya que nos ayuda a saber en las cosas que podemos mejorar a nivel de hotel asi tambien en la comodidades de las habitaciones.Pudo haberlo comunicado a nuestro personal de recepción ya que nuestro personal siempre esta disponible para ayudar en casos como el de los controles ya que tal vez pudo haber sido algo simple como cambiar baterias e igual nuestro personal de mantenimiento para chequear las ventanas, puertas, etc.Siempre son mas que bienvenidos en seguir usando las comodidades del hotel después del check out: piscina, areas verdes, cafeteria, etc ya que solamente necesitamos preparar la habitacion para el siguiente check in.Esperamos volverlos a tener en nuestro pequeño paraíso.

10/10 Excellent

Greiver

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
La tranquilidad
Séjour de 2 nuits en juillet 2023
Réponse de Engelberth & Team Cantarana le 5 juil. 2023
Muchas gracias por dejar tu review Greiver!!Estamos contentos de saber que disfrutaste de la tranquilidad de nuestro hotel.Fue un placer tenerte con nosotros y esperamos vuelvas pronto.

8/10 Bien

Ivan

Séjour de 2 nuits en juin 2023
Réponse de Engelberth & Team Cantarana le 21 juin 2023
Thank you for your review Ivan!!It was great having you with us, hope to see you again in the future.Engelberth & Team Cantarana.

10/10 Excellent

CHRISTIAN

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Un lugar muy bonito y a tan solo 2 minutos caminando de las mejores puestas de sol
Séjour de 2 nuits en mars 2023
Réponse de Andrea le 8 avr. 2023
Gracias por tu comentario Christian!! Nos encanto tenerte con nosotros en nuestro pequeño paraíso! Pura vida, equipo Cantarana!

10/10 Excellent

Sally

Séjour de 7 nuits en mars 2023
Réponse de Andrea le 1 avr. 2023
Thank you for your feedback Sally, hope to have you back soon! Pura vida, team Manglar.

10/10 Excellent

Sally

Séjour de 14 nuits en mars 2023
Réponse de Andrea le 1 avr. 2023
Thank you for your feedback Sally!! Pura vida

10/10 Excellent

Jennifer

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We really enjoyed our stay, very peaceful and access to great surf just a few steps away!
Séjour de 7 nuits en février 2023
Réponse de Andrea le 25 févr. 2023
We really enjoyed having you guys with us Jennifer!!! Hope to have you guys back in a not so far future. Pura vida

10/10 Excellent

Kathy

Séjour de 3 nuits en février 2023
Réponse de Andrea le 22 févr. 2023
Thank you for your feed back Kathy!!! Pura vida

2/10 Horrible

Carlos, Miami

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I was ripped off! Hotel was unattended, literally nobody there. No security, no reception, no restaurant, no service of any kind. Opened the gate for us and just let us there. Completely unsafe! Had to leave after the first night.
Séjour de 5 nuits en octobre 2022
Réponse de Andrea le 12 nov. 2022
Gracias Carlos, se le recibió en Hotel Cantarana, donde se le hizo un check in presencial brindándole un servicio de calidad, despues se le llevo a su respectivo hotel y habitación y se le hizo saber que estábamos a su disposición en todo momento! En Expedia estaba notificado que el restaurante estaría cerrado. Saludos, Andrea y equipo Cantarana!

10/10 Excellent

Michelle

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en juillet 2022
Réponse de Gerson le 28 avr. 2024
Michelle, we appreciate your review.We're glad to see your review and wish to let you know, we'll work into improving and being more prepared to ensure a better experience with us. Thanks for choosing us, we look forward hosting you again.Pura vida!Gerson & Team Cantarana

4/10 Médiocre

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Propreté
Séjour de 6 nuits en juin 2022
Réponse de Andy le 29 juin 2022
Nos hubiera gustado mucho saber y escuchar su punto de vista del porque de su puntaje ya que siempre buscamos mejorar y nuestros huespedes son prioridad #1 por lo que queremos la mejor experiencia para todos! Nosotros disfrutamos mucho de su estadia en ambos hoteles. Se les ofreció y dio solución a los inconvenientes que nos mencionaron como la obscuridad en la villa por lo que se pasaron a nuestra habitacion estándar en Cantarana y después a una en nuestro hotel hermano Manglar, se les vio feliz en todo momento, lamentamos no haya sido el caso. Pura vida, Andrea y equipo Cantarana.

10/10 Excellent

Sand

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is a lovely small hotel - beside a truly spectacular beach and close to a wildlife diverse and abundant mangrove estuary - we were at the end of our month long trip to costa rica - traveling with my two kids - so we very much enjoyed the pool - perfect!, and the restaurant great food and lovely staff- all hotel staff were extremely friendly and helpful - There is also a cafe where we enjoyed morning coffee. We did encounter a few problems and they were dealt with, maybe not efficiently, but to great satisfaction. The check in was a little atypical - as the reception is shared with the next hotel along - but self check in instructions were clear, and we were even attempting to check in early - and all was made very easy for us! A wonderful experience in this beach/jungle paradise!
Séjour de 1 nuit en avril 2022
Réponse de Fede le 5 avr. 2022
Hola Sand, Tank you for your review! We really effort to fulfill our guest expectations! Thank you for comment on this! Pura vida

8/10 Bien

MALCOLM

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The food was amazing-- try their breakfast avocado egg toast and grilled tuna salad...OMG!!! Staff was very friendly and helpful. Be mindful property is NOT right on the beach, but it is a short 3 minute walk away. Beach is beautiful and relatively quiet. Also know that the beach closes at 6pm (sunset) to protect the turtles, but if you have transportation, you can easily get to restaurants/bars in Playa Grande (5 min drive) or either town of Tamarindo or Brasilito (20 min in either direction).
Séjour de 3 nuits en mars 2022
Réponse de Fede le 5 avr. 2022
Hola Malcolm, Thank you for your review! We are glad you enjoy our Ivo Toast ! Enjoy our paradise! Pura vida

10/10 Excellent

Neil

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved this little hotel! Spent 9 days here at the beginning and end of our tour around the Nicola Peninsula. Clean and tidy. Low key. Great little restaurant with excellent food and service. The people make the place - Gabriellla and the other staff were friendly and helpful. Short walks to the beach and good consistent surf! If we get back to Playa Grande sometime we will definitely stay here again
Séjour de 3 nuits en janvier 2022
Réponse de Andy le 2 mars 2022
Thank you very much for such an awesome comment Neil, we are thrilled to hear you had such a great time with us at our little piece of paradise. We really enjoyed having you guys here with us and and we really hope to have you back in a not so far future!!! Pura vida, Andrea and team Cantarana.

10/10 Excellent

Randall

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excelente lugar para descansar, la playa muy cerca y tranquila, el servicio de restaurante muy bueno, muy recomendado. El hotel muy bonito y seguro. Super recomendado.
Séjour de 2 nuits en février 2022
Réponse de Andrea le 8 févr. 2022
Muchas gracias por compartir tu experiencia con nosotros Randall, disfrutamos mucho tenerte con nosotros y nos alegra escuchar que tu tambien disfrutaste!! Esperamos nos visites nuevamente. Pura vida

10/10 Excellent

Greta

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel Cantarana is a beautiful little gem of a place in Playa Grande, we will for sure be coming back! Our room had a little kitchenette, which was a nice surprise. Very quiet and the staff were all lovely to work with.
Séjour de 1 nuit en janvier 2022
Réponse de Andrea le 8 févr. 2022
Thank you very much for such a nice comment Greta, we really enjoyed having you guys here, we are thrilled to hear we meet your expectations! Hope to have you guys back in the future. Pura Vida!!!

8/10 Bien

sherry

Les points forts : Propreté et équipements
Séjour de 3 nuits en novembre 2021
Réponse de Gerson le 28 avr. 2024
Sherry, thank you for choosing.We're sorry to see that we couldn't have our services up to your standard and expectations and hope demonstrate a big improvement for any future visit of yours. We hope to being able host you again!Gerson & Team Cantaran

8/10 Bien

Gille

Séjour de 1 nuit en novembre 2021
Réponse de Gerson le 2 mai 2024
Gille, we appreciate your review and preference!It's unfortunate we couldn't have made it past this rate for you and your overall experience with us. This said, we wish to let you know we're always looking forward improving and putting the most effort in those areas are guests bring into our attention and this won't an exception. We look forward having the opportunity to host you again!Pura vida.Gerson & Team Cantarana

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Stay away
Séjour de 1 nuit en avril 2021
Réponse de Gerson le 2 mai 2024
We're deeply sorry your stay with us wasn't exciting nor enjoyable, it is really important for us to ensure all of our guests leave us with amazing memories, a good feeling and an incomparable experience. We hope you reconsider visiting us any time in the future, with a much more improved service, amenities and overall stay with us!pura vidaGerson & Team Cantarana

10/10 Excellent

Susana, San josé

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Es al entrar y no tuve ningún inconveniente, muy cerca de la habitación asignada.
Séjour de 2 nuits en janvier 2021
Réponse de Fede le 19 janv. 2021
Hola Susana, Muchas gracias por tu buena calificación!! Pura vida

10/10 Excellent

Voyageur vérifié

Séjour de 6 nuits en décembre 2020
Réponse de Fede le 31 déc. 2020
Thank you for your Rating !!!!!

8/10 Bien

Voyageur vérifié

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 3 nuits en décembre 2020
Réponse de Fede le 28 déc. 2020
Thank you for your rating!

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Un lugar ameno y privado para estar. El lugar tiene pocas amenidades pero es muy tranquilo y seguro
Séjour de 3 nuits en novembre 2020
Réponse de Fede le 3 déc. 2020
Hola Muchas gracias por comentarnos! Estamos trabajando para ofrecer mas amenidades!

2/10 Horrible

Amber

Les points faibles : Personnel et service
Séjour de 1 nuit en novembre 2020
Réponse de Fede le 1 déc. 2020
Thank you Amber for your rating! we really appreciate your time rating us! We apologies for your inconveniences on your only night with us! Is a shame you miss the information we send you how to self check-in after Frontdesk working hours! Have a nice day!

10/10 Excellent

Ivette

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was a great experience being in this hotel. The garden and pool are amazing. The restaurant is delicious. I highly recommend to stay here :)
Séjour de 2 nuits en septembre 2020
Réponse de Fede le 8 sept. 2020
Hola Ivette! Thank you for your great reviews! We really enjoy host you! Hope to see you again in the future! Pura vida

10/10 Excellent

Sam

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful Stay!
Such a quiet, relaxing property. In walking distance to the beach with a few excellent restaurants on the route to and from. Staff was welcoming and accommodating. Food also excellent. I definitely recommend for a couple looking for a rejuvenating escape!
Séjour de 3 nuits en mars 2020
Réponse de Fede le 25 mars 2020
Hola Sam! Thank for your time sharing your experience! We are glad you had a nice time with us in our hotel, restaurant and Beach! Thank you for recommend us!!!! Hope to see you soon!

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Our family stayed at Hotel Cantarana for 2 nights and really enjoyed it. All of the staff members were kind and welcoming. There is a restaurant on-site and three delicious breakfast options were included with the stay. There are not many other food options in the immediate area, so we ate most of our meals at the hotel but did venture over to Tamarindo on the water taxi for lunch and souvenir shopping one of the days. Playa Grande itself is stunning and we enjoyed watching the sunset in the evenings. Many activity options were available through their sister hotel, Hotel El Manglar, which is directly across from the beach access point and less than a 5 minute walk away from Hotel Cantarana. My 7 year old son and his father participated in a group surfing lesson and had an absolute blast. Surf boards were also available to rent.
Playa Grande at sunset
Séjour de 2 nuits en février 2020
Réponse de Fede le 4 mars 2020
Hola!! Thank you so much for sharing your experience! We are excited to read you had a great time with us! Hotel Cantarana and Hotel el Manglar are partners hotels and our main goal is to satisfied all our guests expectations!! Hope to see you again in our paradise! Pura Vida

10/10 Excellent

Margaret

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing,clean ,safe. Food and bar great. Staff exceptional!!
Séjour de 4 nuits en janvier 2020
Réponse de Fede le 1 févr. 2020
Hola Margaret! Thank you so much for your time sharing your experience!! Thank you for your rating!!! Pura Vida