Hi Sylvain,We sincerely apologize for any inconvenience you experienced regarding the lack of access to EV charging, contrary to what was stated in our hotel description. Your feedback is important to us, and we are committed to addressing this issue promptly. We appreciate your understanding and patience. Thank you for bringing this to our attention.

Hello Vicky, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Buffalo - Niagara Airport and I thank you for your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof Management RediResponse Specialist

Cher Alexandre,Merci d'avoir pris le temps de nous raconter votre expérience au Red Roof Inn Buffalo - Niagara Airport. J'ai été attristé de lire que votre séjour n'a pas répondu à vos attentes en raison de la situation que vous avez décrite concernant le manque de serviettes, le sol collant et les autres préoccupations que vous avez énumérées. Chez Red Roof, nous travaillons continuellement à améliorer notre hôtel, c'est pourquoi j'apprécie vraiment que vous nous fassiez part de vos commentaires.Lors de votre prochain séjour, si vous rencontrez des problèmes pendant votre séjour chez nous, veuillez contacter immédiatement notre réception afin que nous puissions nous occuper du problème et garantir votre satisfaction. Sachez que nous vous apprécions en tant qu'invité et apprécions votre entreprise. Merci d'avoir partagé vos préoccupations et j'espère que vous nous donnerez l'occasion de mieux vous servir chez Red Roof la prochaine fois que vos projets de voyage nécessiteront un hébergement.Sincerely,CarlaRed Roof Management RediResponse Specialist

Hello Stephan, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BUFFALO - NIAGARA AIRPORT and I appreciate your 4/5 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Please accept our apologies for the Housekeeping shortcomings you experienced upon arrival. Thank you for giving us the opportunity to address your concerns during your stay.

Thank you for your review. We appreciate it. We look forward to you staying with us again.

Hi taylor,I'm sorry to hear about your experience. Cleanliness is a top priority for us, and it's disappointing to hear that the room did not meet your expectations. We strive to provide a clean and comfortable environment for all our guests. Your feedback is important to us, and we will address this with our housekeeping team to ensure such issues are rectified promptly. Please accept our sincere apologies for any inconvenience caused during your stay. If there's anything else you'd like to share or if we can assist you further, please let us know.

Hi William,Thank you for sharing your feedback with us. We're glad to hear that our hotel's location met your needs for the event you were attending. Providing value for our guests is important to us, and we're pleased that you found the price acceptable for your stay.If there's anything specific we can do to enhance your experience during future visits, please don't hesitate to let us know. We appreciate your patronage and look forward to hosting you again in the future.

Hi John,I'm sorry to hear that your experience did not meet your expectations. We strive to accurately represent our accommodations and amenities, and it's disappointing to learn that you found discrepancies between the description and your actual experience.Your feedback is important to us, and we would appreciate it if you could provide more details about the specific areas where you felt the description fell short. This will help us address any issues and improve our offerings for future guests.We value your input and hope to have the opportunity to make it right for you.

Hi Diana,We sincerely apologize for the disappointment and inconvenience you experienced during your stay. We take all feedback seriously and strive to provide a comfortable and enjoyable experience for all of our guests.We are deeply concerned to hear about the issues you encountered in your room. Our team works diligently to maintain our property to the highest standards, and we regret that we fell short of your expectations in this instance.We assure you that your comments will be addressed with our housekeeping and maintenance teams immediately to rectify any deficiencies and prevent similar occurrences in the future.We understand your frustration and hope to have the opportunity to regain your trust and welcome you back for a much-improved experience.

Hi Adeyinka,It's great to hear that our hotel's proximity to the airport was convenient for you. If there are any other aspects of your stay that stood out positively or if there's anything we could improve upon, please let us know. We value your feedback and hope to welcome you back again in the future. Safe travels!

Hi Amalie,Thank you for providing detailed feedback about your recent stay. We sincerely apologize for the cleanliness issues you encountered with the walls, doors, and shower ceiling. This is not the standard we strive to uphold, and we will address these concerns with our housekeeping team immediately to ensure such issues are rectified.Additionally, we apologize for the confusion regarding the "grab and go" breakfast. We will clarify this with our staff to ensure accurate information is provided to our guests in the future.On a positive note, we're glad to hear that you found the bed linens clean, the showers hot, and the AC working well. Your comfort is important to us, and we're pleased that these aspects of your stay met your expectations.Thank you for your constructive comments. We hope to have the opportunity to welcome you back and provide a more satisfactory experience.

Hi Chen Che,Thank you for your feedback! We're pleased to hear that you found our hotel both friendly and convenient.If there's anything specific you enjoyed or any suggestions you have for future visits, we'd love to hear more. We look forward to welcoming you back soon!

Hi Michelle,Thank you for sharing your rating. If there are specific concerns or feedback you'd like to share about your experience, we'd appreciate hearing more to better understand how we can improve. Please feel free to provide additional details or suggestions.

Hi Diana,Thank you for taking the time to share your feedback about your recent stay. We apologize for the inconvenience you experienced with the toilet in room 124. This is certainly not the standard we aim to uphold, and we will have our maintenance team address this issue immediately.We appreciate your honest feedback and regret that you did not find anything unique about our property. We strive to provide a distinctive and memorable experience for all our guests, and your comments will help us identify areas for improvement.Your input is valuable as we work to enhance our guests' experiences.Thank you again for your feedback, and we hope to have the opportunity to welcome you back in the future for a more satisfactory stay.

Dear Jessica,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN BUFFALO - NIAGARA AIRPORT. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the quiet property and clean room. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Hi Linda,Thank you for your lovely feedback! We're delighted to hear that you enjoyed your stay and found the beds comfortable, the A/C or fan effective, and the nearby restaurant convenient. It's great to know that the room was spacious enough for two people and that you had an overall pleasant experience.We apologize for the inconvenience of not having enough towels. We will ensure to better accommodate our guests' needs in the future.We appreciate your kind words and look forward to welcoming you back soon. Thanks again for choosing to stay with us!

Hello Muhammad, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BUFFALO - NIAGARA AIRPOR and I are saddened to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again, have a great day.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Hi tina,We're delighted to hear that you enjoyed your stay with us! Providing a clean and cozy environment, along with exceptional service from our dedicated staff, is our top priority. It's wonderful to know that you found the location peaceful and the rooms exceptionally clean. Thank you for your recommendation, and we look forward to welcoming you back again soon!

Hi Steven,Thank you for sharing your experience with us! We're glad to hear that you found our facility well-kept and clean and that you found value in your stay with us. We strive to provide a comfortable and enjoyable experience for all our guests, and we appreciate your positive feedback. If there's anything else we can do to make your next stay even better, please let us know. We look forward to welcoming you back in the future!

Hi Mohammad Nura,I'm sorry to hear that the cleanliness of your room did not meet your expectations. Your comfort is important to us, and we apologize for any inconvenience caused. If there are specific areas that you believe need improvement, please let us know so that we can address them promptly. Your feedback helps us ensure a better experience for all our guests.

Hi Aleem,Thank you for your feedback! We're glad to hear that you found our staff friendly and the hotel clean. We strive to provide comfortable accommodations at a reasonable price, especially for guests traveling to or from the airport. If you have any further comments or suggestions, feel free to let us know. We appreciate your input!

Hi Craig,Thank you for sharing your experience with us. We apologize for the issues you encountered during your stay, including the condition of the room and the performance of the air conditioning system. We take guest feedback seriously, and we will address these concerns with our team to ensure improvements are made. Your comfort and satisfaction are important to us, and we appreciate your feedback as it helps us to identify areas where we can do better. If you have any further comments or suggestions, please don't hesitate to reach out.

Hi Freddy,Thank you for your feedback! We're glad to hear that you found our hotel to be a good option for your needs. If there's anything specific you enjoyed or any areas where you think we could improve, please feel free to share. We're always looking for ways to make our guests' experiences even better.

Dear Bryan,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN BUFFALO - NIAGARA AIRPORT. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the cleanliness of the room. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Hello Ajay, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BUFFALO - NIAGARA AIRPORT and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Hi cheryl,Thank you for sharing your detailed feedback with us. We apologize for the cleanliness issues you experienced during your stay. Providing a clean and comfortable environment for our guests is our top priority, and we regret that we fell short of your expectations in this regard. Your comments will be shared with our housekeeping team to ensure that appropriate measures are taken to address these concerns and improve our cleaning standards. We are glad to hear that you found the front desk staff to be friendly and that you had a quick check-in experience. We appreciate your positive comments about the comfortable bed and well-lit parking lot. Your feedback is invaluable to us as we strive to provide the best possible experience for our guests. If you choose to stay with us again in the future, we hope to exceed your expectations in every aspect of your stay. Thank you for bringing these matters to our attention.

Hi Jennifer,Thank you for sharing your feedback. We appreciate your insights and understand the importance of maintaining our property to the highest standards. We are continuously working to improve and update our facilities to ensure our guests have a comfortable and enjoyable stay. Your comments will be taken into consideration as we plan for future upgrades and repairs. If there are any specific areas you believe need immediate attention, please feel free to let us know so we can address them promptly.

Hi Jessica,Thank you for sharing your detailed feedback regarding your recent stay with us. We truly appreciate your positive comments about our property, including the serene wooded surroundings, the cleanliness of our rooms, and the helpfulness of our staff. It's great to hear that you found our amenities, such as the 2-ply toilet paper and sack breakfast, to be thoughtful and convenient. We're delighted that you enjoyed your experience with us, and we hope to have the pleasure of welcoming you back soon. Your feedback is invaluable to us, and we thank you for choosing to stay with us.

Hi Trevor,I'm glad to hear you had a good stay and found the value to be satisfactory. If there's anything specific you think we could improve upon to make your next stay even better, please don't hesitate to let us know. We're always looking for ways to enhance our guests' experiences. Thank you for choosing us, and we hope to welcome you back again soon!

Hi Carolyn,Thank you for your rating! We're glad to hear that you had a positive experience overall. If there are any areas where we can improve and earn that extra star next time, please feel free to share your feedback with us. We appreciate your support and hope to have the opportunity to host you again soon!

Hi Aimee,I'm sorry to hear about your experience. Your feedback is valuable to us, and we'll address these issues with our team to ensure improvements are made. We strive to provide a clean and comfortable environment for all our guests, and we apologize for falling short of your expectations. If you have any further concerns, please don't hesitate to reach out to us directly.

Dear Justin,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN BUFFALO - NIAGARA AIRPORT. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the encounter you had with the unclean room and bathroom. We apologize for this issue, for this has never occurred before. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for posting your review. We do hope you will choose to stay with us again at Red Roof so we can have the opportunity to provide you with a better experience.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Hi Siobhan,It's good to hear that you found the location convenient! If there's anything else you need during your stay, feel free to let us know. We're here to make your experience as enjoyable as possible.

Hi Barry,We're disappointed to hear that your experience fell short of expectations. We value your feedback and apologize for any shortcomings you encountered during your stay. Your satisfaction is important to us, and we'll use your comments to address areas for improvement. If there's anything specific you'd like to discuss or if you have further feedback, please don't hesitate to reach out to us.

Hi Evelyn,Thank you for taking the time to rate your stay with us. We're pleased to see that you rated your experience with a perfect score. Your satisfaction is our top priority, and we're glad we could meet your expectations during your time with us. If you have any feedback or additional comments you'd like to share, please feel free to reach out. We value your input and hope to welcome you back for another excellent stay in the future.

Dear Ellen,Thank you for sharing your experience with us. We're pleased to hear that you found our hotel clean, easy to locate, and with well-lit parking. We strive to provide a comfortable stay for all our guests, including furry friends. However, we apologize for any disturbance caused by barking dogs during your stay. We'll address this issue with our team to ensure a peaceful environment for everyone.We also apologize for running out of bagged breakfast options. Your feedback is valuable, and we'll use it to improve our breakfast service and better anticipate the needs of our guests. We appreciate your understanding and hope to welcome you back for a more seamless experience in the future. If there's anything else we can do to enhance your stay, please don't hesitate to let us know.

Hi Kandee,Thank you for choosing to stay with us during the eclipse event, and for sharing your experience with us. We understand your concerns regarding the fluctuation in pricing during such high-demand periods, and we appreciate your understanding and foresight in booking your stay well in advance.We are pleased to hear that you found our property to be clean and quiet, and that our staff was helpful and friendly. Providing a comfortable and welcoming environment for our guests is our top priority, and we are glad to know that we met your expectations in these aspects.While we strive to offer a pleasant stay experience, we regret any inconvenience caused by the limited amenities available at our property. Your feedback is important to us, and we will consider it as we continue to enhance our offerings to better serve our guests.Once again, thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future for another enjoyable stay.

Hi Shijian,I regret to discover that you weren't thoroughly impressed with us during your most recent stay. We appreciate that you have taken the time to let us know how you perceived ouraccommodations. We hope to see you again someday and to transform your opinion of our hotel and service.

Hello Rachael, Thank you for taking a moment to complete our survey. At the Red Roof Inn Buffalo - Niagara Airport we strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Hi ibnali,Thank you for choosing to stay with us! We're delighted to hear that you enjoyed your time here. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back in the future!

Hi Brandon,Thank you for the top-notch 5/5 rating! We're delighted to know you had a great experience. Your positive feedback is much appreciated, and we hope to have the pleasure of hosting you again soon.

Hi Keith,We're delighted to hear that you found your stay quiet and clean. Providing a peaceful and tidy environment for our guests is a top priority for us. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to reach out. We appreciate your feedback and look forward to welcoming you back in the future!

Hi Trayon,We're glad to hear that you found value in your stay with us, especially considering the price. Our convenient location near dining and stores is indeed one of our highlights, and we're pleased it added to your experience. Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable stay in the future!

Hi Olena,Thank you for taking the time to rate your stay with us. We're pleased to see that you rated your experience with a perfect score. Your satisfaction is our top priority, and we're glad we could meet your expectations during your time with us. If you have any feedback or additional comments you'd like to share, please feel free to reach out. We value your input and hope to welcome you back for another excellent stay in the future.