Hall

Avis sur La Quinta Inn & Suites by Wyndham Bonita Springs Naples N.

2.5 out of 5
La Quinta Inn & Suites by Wyndham Bonita Springs Naples N.
28600 Trails Edge Blvd, Bonita Springs, FL

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 628 avis sur 1002." "
Note des voyageurs de 8 (Bien), d’après 235 avis sur 1002." "
Note des voyageurs de 6 (Satisfaisant), d’après 67 avis sur 1002." "
Note des voyageurs de 4 (Médiocre), d’après 45 avis sur 1002." "
Note des voyageurs de 2 (Horrible), d’après 27 avis sur 1002." "

9,0/10

Propreté

9,2/10

Personnel et service

8,6/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

Jade

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Je recommande, très propre, personnel gentil. Déjeuner très bien, :) nous avons apprécié notre séjour
Séjour de 7 nuits en décembre 2023
Réponse de General Manager le 21 janv. 2024
Thank you for the great recommendation! If there is anything we can do to assist in the future, please don’t hesitate to reach out to our team here at La Quinta Inn and Suites Bonita Springs.

10/10 Excellent

Noémie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel très agréable avec piscine chauffée, staff très accueillant et possibilité de prendre le petit déjeuner autour de la piscine avec vue sur la rivière. Des œufs étaient offerts aux enfants pour Pâques, nos filles étaient ravies!
Séjour de 2 nuits en avril 2022
Réponse de Roopa GM le 21 avr. 2022
Merci pour la bonne recommandation ! Si nous pouvons faire quoi que ce soit pour vous aider à l'avenir, n'hésitez pas à contacter notre équipe ici à La Quinta Inn and Suites Bonita Springs.

8/10 Bien

amina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel très calme et très agréable.
Très belle chambre très propre et proche de Bonita Beach.
Séjour de 1 nuit en septembre 2021
Réponse de Roopa GM le 9 oct. 2021
Thank you for taking the time to review your recent stay at La Quinta Inn and Suites Bonita Springs. We hope to see you back real soon!

8/10 Bien

amina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bonne surprise
Bel hôtel, chambre spacieuse bien équipée, très propre et très calme à dix minutes en voiture de la plage. Je reviendrai lors de mes prochains séjours dans les environs de Naples et Bonita Beach.
Séjour de 2 nuits en septembre 2021
Réponse de Roopa GM le 28 sept. 2021
Merci pour votre récent séjour et l'examen de votre séjour à La Quinta Inn by Wyndham Bonita Springs. Je suis heureux d'apprendre que nous avons dépassé vos attentes et nous sommes impatients de vous revoir lors de votre prochaine visite dans la région de Bonita Springs.

8/10 Bien

maria

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Chambre calme. Hotel bien situé.
Séjour de 1 nuit en février 2020

8/10 Bien

Mark

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Only complaint is the complementary breakfast is terrible
Séjour de 4 nuits en mai 2024

10/10 Excellent

Roger

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very friendly, nice clean hotel, hot breakfast every morning
Séjour de 12 nuits en avril 2024

10/10 Excellent

Ken

Voyage en famille
AC could not be adjusted. Room was very cold
Séjour de 3 nuits en mai 2024

8/10 Bien

Michael, Miami

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel with a great location, very close to the beaches, excellent service from the hotel staff, they should only improve the problem that the lobby and breakfast area do not have air conditioning.
Séjour de 2 nuits en mai 2024

10/10 Excellent

kendrick

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

10/10 Excellent

Robert

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location. Walked across to the restaurant. Walked along the water afterwards. Quiet hotel.
Séjour de 1 nuit en mai 2024

8/10 Bien

Lynn

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The only issue was trying to get housekeeping in on Sunday. We left our room for housekeeping to come in, we needed towels, shampoo, etc. and it looked like she was just a couple of rooms away. When we returned it looked like she had skipped our room - we did not have the do not disturb sign on the door so I'm not sure why we were skipped. We asked for clean towels and left to go sit by the pool for a bit. When we came back later she was finally in our room so we just went out for a walk. It was at the end of the day, probably around 5:30 or so when the room was finally done. In for just a long weekend so Sunday was the only day we required housekeeping although the room wasnt cleaned on Saturday either when we left the room around 1:30 p.m. and didnt return until around 7:00 p.m. or so.
Séjour de 3 nuits en mai 2024

10/10 Excellent

Nexhip

Séjour de 3 nuits en mai 2024

6/10 Satisfaisant

Ernesto

Voyage en famille
Les points forts : Propreté et personnel et service
Air conditioning need maintenance
Séjour de 2 nuits en mai 2024

10/10 Excellent

Mallory

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place to stay in Bonita Springs, everything about this hotel was excellent! The staff are extremely friendly and helpful!
Séjour de 1 nuit en mai 2024

10/10 Excellent

rob

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great
Séjour de 1 nuit en mai 2024

10/10 Excellent

Gloria

Everyone was very kind and the room was clean and comfortable. Breakfast was good and had a lot to choose from. Will stay there again for sure
Séjour de 4 nuits en mai 2024

8/10 Bien

Lorraine

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place -it’s clean and the staff is friendly. What would make this place better would be if they had the pool open later. They close it at dusk so you can’t swim after dinner at all. :-(
Séjour de 3 nuits en avril 2024

10/10 Excellent

Katherine, Tallahassee

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We have stayed there before on our way to the keys and lived the area with Mel’s Diner just within walking distance from the property.
Séjour de 1 nuit en avril 2024
Réponse de Heather Quinn le 6 mai 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Bonita Springs Naples N.. It is always a pleasure to receive positive feedback.I am particularly pleased to know that enjoy your stay, and you went next door to Mel's Diner.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

David

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property was very nice, clean, and up to date. One thing my wife and I did not like was all the dogs we encountered during our stay. Nor sure if the place was not a kennel? My wife noticed that there was almost a dog fight in the lobby on Saturday morning between two small dogs. I encountered one dog on the elevator sniffing and licking my feet! I have nothing against dogs, but dogs should be kept in carriers when being taken inside and outside the hotel.
Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Kyle

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe
Les points forts : Infrastructures et conditions de l’hébergement
The overall stay we had was fine. The property could use some touch ups. We requested rooms with our travel party to be close together but we ended up being separated and on different floors. One employee at the front desk, Warren, was very unfriendly and unhelpful, seemed extremely irritated whenever we had questions, Was very rude to someone else in our travel party, and generally never seemed approachable. The rest of the staff made our stay really great though. Special shout out to Maria who was super joyful and sweet to our kids every morning at breakfast, and another special shout out to Carla the housekeeper who did a great job and was so kind to us, especially my kiddos.
Séjour de 5 nuits en avril 2024

4/10 Médiocre

Alexandria

Voyage en famille avec de jeunes enfants
Les points faibles : Personnel et service
The hotel was not family friendly. Warren at the front desk was rude to us the minute we walked into the door. He scoffed and rolled his eyes when we asked questions about the hotel and amenities. Our room key never worked. We had to get new keys several times a day which is inconvenient when you’ve just made it up the elevator with 3 little kids. We were lectured by Warren about how to work room keys. We were not keeping them near phones or credit cards. They just didn’t work. We booked 2 roooms in our reservation and called ahead of time to ask if they could be near each other. We were told this wouldn’t be an issue (my 8 year old and my mom were sharing that room). When we arrived to the hotel the rooms were not near each other and Warren was rude about it and said “that’s just how hotels work”. We felt that Bonita Springs in general was not family friendly at all and are disappointed in our trip. On a positive note, Maria from the breakfast buffet at the hotel was absolutely wonderful!
Séjour de 5 nuits en avril 2024
Réponse de Heather Quinn le 6 mai 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Bonita Springs Naples N.. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that my staff did not address your concerns. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Arthur

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property is my “go to” hotel in Bonita Springs. Great location, easy access to 41, great restaurants, all around, and a fantastic staff.
Séjour de 4 nuits en avril 2024

8/10 Bien

Hiram

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Welcoming staff. Clean and safe. Felt good to stay, no regrets. Will do it again
Séjour de 1 nuit en avril 2024

10/10 Excellent

MISLEIVY

Séjour de 1 nuit en avril 2024

10/10 Excellent

Miliuba

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great customer service from the lobby and clean place
Séjour de 1 nuit en avril 2024

10/10 Excellent

David

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice and clean
Séjour de 1 nuit en avril 2024

10/10 Excellent

Eylen

Les points forts : Propreté
Séjour de 1 nuit en avril 2024

10/10 Excellent

Virginia

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was exceptional!
Séjour de 4 nuits en avril 2024

6/10 Satisfaisant

John

Voyage avec des animaux de compagnie, Voyage d’affaires, Voyage en couple
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Pet friendly but with an extra fee!
Séjour de 1 nuit en avril 2024

8/10 Bien

Logan

Voyage en couple
Les points forts : Personnel et service
They was a hole in the ceiling in room 307, breakfast was nice , I put in for a lake view room and never got it.
Séjour de 1 nuit en avril 2024

4/10 Médiocre

Robert

Voyage d’affaires
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Hotel needs updating to equal other comparable properties in the area.
Séjour de 3 nuits en mars 2024

10/10 Excellent

Michelle

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Clean and convenient to most attractions
Séjour de 2 nuits en avril 2024

10/10 Excellent

Christiana

Voyage en famille
Les points forts : Équipements
Wonderful!!
Séjour de 3 nuits en avril 2024

8/10 Bien

Daniel

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was great, room was clean, breakfast was better than most for one of the lowest prices in the area, so great stay. Thank you
Séjour de 1 nuit en avril 2024
Réponse de Assistant GM le 18 avr. 2024
Thank you for taking the time to review your recent stay at La Quinta by Wyndham Bonita Springs. We hope to see you back real soon!

6/10 Satisfaisant

Naima, HILLSBOROUGH

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good for the price.
Séjour de 3 nuits en avril 2024
Réponse de Assistant GM le 18 avr. 2024
Thank you for taking the time to review your recent stay at La Quinta by Wyndham Bonita Springs. We hope to see you back real soon!

10/10 Excellent

brunna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Our family of 4 stayed over the weekend for a soccer tournament. The Staff, breakfast, pool and location were great. The hotel was clean and quiet. Our only complaint was the room that smelled a bit moldy. Every time our daughter would have to spray her VS coconut perfume around the room and that fixed the problem for us. Would definitely stay again.
Séjour de 2 nuits en avril 2024
Réponse de Assistant GM le 18 avr. 2024
Thank you for your recent stay and for taking the time to review our hotel. Your comments are greatly appreciated as they will be used to enhance the future of our guests’ experiences. We hope that once again you would choose to stay with us at La Quinta Inn and Suites Bonita Springs

10/10 Excellent

rob

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Always excellent
Séjour de 1 nuit en avril 2024
Réponse de Assistant GM le 18 avr. 2024
Thank you for taking the time to review your recent stay at La Quinta by Wyndham Bonita Springs. We hope to see you back real soon!

10/10 Excellent

Patricia A

Voyage en groupe
The location of this hotel was perfect for me. The property was clean. The staff was pleasant and attentive.
Séjour de 7 nuits en avril 2024
Réponse de Assistant GM le 18 avr. 2024
Thank you for taking the time to review your recent stay at La Quinta by Wyndham Bonita Springs. We hope to see you back real soon!

10/10 Excellent

rob

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Always nice
Séjour de 2 nuits en avril 2024
Réponse de Assistant GM le 18 avr. 2024
Thank you for taking the time to review your recent stay at La Quinta by Wyndham Bonita Springs. We hope to see you back real soon!

10/10 Excellent

Jairo

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
All good, all clear
Séjour de 3 nuits en avril 2024
Réponse de Assistant GM le 18 avr. 2024
Thank you for taking the time to review your recent stay at La Quinta by Wyndham Bonita Springs. We hope to see you back real soon!

10/10 Excellent

Rebecca

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel is about 25 minutes from the airport. Early check in was no problem and welcome bag was thoughtful. The location was close to good restaurants and multiple beaches. Our room was clean and parking was close. I would stay here again.
Séjour de 3 nuits en avril 2024
Réponse de Assistant GM le 18 avr. 2024
Thank you for taking the time to post a review of your stay with La Quinta Inn and Suites Bonita Springs. We are happy to see you enjoyed your stay with us and we hope to see you again on your next trip to Bonita Springs

10/10 Excellent

Daniel

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Older gentlemen checked me in quickly and was very welcoming.
Séjour de 1 nuit en avril 2024
Réponse de Assistant GM le 11 avr. 2024
Thank you very much for your comments regarding our staff at La Quinta Inn and Suites Bonita Springs. We strive daily to ensure all of our guests are well taken care of. We hope to see you back real soon!

10/10 Excellent

Thomas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Area
Séjour de 2 nuits en avril 2024
Réponse de Assistant GM le 18 avr. 2024
hank you for taking the time to review your recent stay at La Quinta by Wyndham Bonita Springs. We hope to see you back real soon!

8/10 Bien

Taylor

Séjour de 3 nuits en avril 2024

10/10 Excellent

James

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Assistant GM le 10 avr. 2024
Thank you for taking the time to review your recent stay at La Quinta by Wyndham Bonita Springs. We hope to see you back real soon!

10/10 Excellent

Edith

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very hospitable staff and clean … great location
Séjour de 1 nuit en mars 2024
Réponse de Assistant GM le 10 avr. 2024
Thank you for taking the time to review your recent stay at La Quinta by Wyndham Bonita Springs. We hope to see you back real soon!

10/10 Excellent

Tiffani

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great stay! Close to restaurants and beaches.
Séjour de 3 nuits en avril 2024
Réponse de Assistant GM le 10 avr. 2024
Thank you for taking the time to review your recent stay at La Quinta by Wyndham Bonita Springs. We hope to see you back real soon!

8/10 Bien

MARTHA

Voyage en famille, Voyage d’affaires
Les points forts : Propreté et personnel et service
You received what was expected. Nothing more. Nothing less. It was overall comfortable and clean. Breakfast was good. I thought their dining room staff and front desk staff were exceptionally helpful.
Séjour de 2 nuits en avril 2024
Réponse de Assistant GM le 10 avr. 2024
Thank you for taking the time to post a review of your stay with La Quinta Inn and Suites Bonita Springs. We are happy to see you enjoyed your stay with us and we hope to see you again on your next trip to Bonita Springs.

10/10 Excellent

Gary

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
No Issues
Séjour de 1 nuit en avril 2024
Réponse de Assistant GM le 10 avr. 2024
Thank you for taking the time to review your recent stay at La Quinta by Wyndham Bonita Springs. We hope to see you back real soon!