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Avis sur Swiss-Belcourt Bogor

4 out of 5
Swiss-Belcourt Bogor
Jalan Raya Baru No. 1, Bukit Cimanggu City, Bogor

Avis

7,0

Bien

Note des voyageurs de 10 (Excellent), d’après 8 avis sur 26." "
Note des voyageurs de 8 (Bien), d’après 6 avis sur 26." "
Note des voyageurs de 6 (Satisfaisant), d’après 5 avis sur 26." "
Note des voyageurs de 4 (Médiocre), d’après 5 avis sur 26." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 26." "

7,2/10

Propreté

7,4/10

Personnel et service

9,0/10

Équipements

7,0/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

10/10 Excellent

WIJNAND DURK

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice and clean. Helpful staff. Corona conscious. Shops nearby
Séjour de 1 nuit en novembre 2021

8/10 Bien

Rifki

Voyage d’affaires
Les points forts : Propreté et infrastructures et conditions de l’hébergement
So cheap, but need improvement in food menu
Séjour de 1 nuit en mai 2021

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
部屋は十分な広さがあり、大人3人での宿泊には十分でした。 夕食をホテルのレストランで取りましたが、レストランのエアコンが故障していて修理中であり、あまり快適ではありませんでした。
Séjour de 1 nuit en décembre 2019

4/10 Médiocre

nikodemus

Voyage en famille
Les points faibles : Propreté, personnel et service, confort de la chambre
Lantai kamar kotor, perlengkapan kamar mandi kurang dan cs nya sangat tidak ramah
Séjour de 1 nuit en décembre 2019

6/10 Satisfaisant

Stella

Voyage en famille
Bogor Icon Average....
Kami pesan 2 kamar. Salah satu kamar kurang OK. Refrigerator tdk dingin. Sarapan lumayan. Saluran TV tidak bagus. Lokasi strategis dibantu dgn jalan layang.
Séjour de 2 nuits en décembre 2019

4/10 Médiocre

nikodemus

Voyage en famille
Les points faibles : Personnel et service et confort de la chambre
Air hangatnya tidak lama mengalir, perlengkapan kamar mandi kurang lengkap utk hotel sekelas ini. Saya masuk lantai kamar masih banyak rambut dan kurang bersih. Regues saya untuk kamar yg jauh dari jalan tidak di akomdasi sama sekali walopun SDH saya ajukan 1 Minggu sebelum kedatangan.
Séjour de 2 nuits en décembre 2019

4/10 Médiocre

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
tidak nyaman
kamar hotel tdk sesuai foto, closet rusak, kasur tdk nyaman-keras, bergelombang membuat dakit badan, makanan breakfast tdk enak dll yg tidak menyenangka
Séjour de 2 nuits en décembre 2019

2/10 Horrible

Helen

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Disappointed customer
Book this hotel with hotel.com. I purchase with breakfast but when I checked in, breakfast was not included. When I check my confirmation slip, nothing was written about breakfast. So be careful when you purchase with hotel.com. When I got my key card, it was for a wrong floor, so I cud not go to the floor that I was supposed to be in. Had to go to the reception to redo my card Got into my room, there was hair all over the place. It was not swept. Luckily there was some slippers. I wouldn’t want to step on the floor The bedsheet looks like it has been used before as you can see it’s a little crumpled. New sheets you can see the folding lines, there’s none here After I showered, the towels smells horrible once it’s wet. When it’s dry, it smells ok I took GRAB everywhere I went, everytime the GRAB comes into the hotel to pick me up, they will charge us parking although if it was only 1 minute. I was told we can take a bus to the hotel, the bus actually stops us across the highway and it’s not easy to cross the highway with so many cars zooming pass but goin to the airport was very convenient. The bus stops right in front of the hotel Be very frank, I won’t mind staying in this hotel again as this is the closest to the place I need to go but I will bring my own towels and I will definitely not go thru hotel.com. I felt cheated
Séjour de 2 nuits en octobre 2019
Réponse de Daniel Aditama le 12 nov. 2019
Dear Mrs. Helen Warmest greetings from Bogor Icon Hotel and Convention! We apologize for the unpleasant experience during your stay with us. I have taken a note regarding to the service, we will take this issue seriously and will taken an action for our improvement in the future. Please let us know if there is anything else we can arrange before your next arrival, the team will be happy to assist. Best Regards, Daniel Aditama Front Office Manager

10/10 Excellent

Voyageur vérifié

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Chee's with always good & friendly staffs , willing to assist us for the 4 rooms booked ...
Séjour de 1 nuit en mars 2019
Réponse de Daniel Aditama le 12 nov. 2019
Dear Sir / Madame Warmest greetings from Bogor Icon Hotel and Convention! It has been pleasure serving you during your recent stay with us and appreciate to your positive feedback would be reflected to our service better. We look forward to welcoming you back soon! Best Regards, Daniel Aditama Front Office Manager

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre
Hotel Bagus dlm pelayanan, ruangan bersih baik utk rehat sejenak bersama keluarga. Sayang fasilitas nya krg menunjang
Séjour de 2 nuits en décembre 2018

4/10 Médiocre

Voyageur vérifié

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2018

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
dirty and worst management
worst.. dirty
Séjour de 2 nuits en octobre 2018

6/10 Satisfaisant

Francis

Meh@Cimanggu
Hotel room is spacious and sorrounding area is quiet. Towels are old and some are itchy, I wonder if they use the same for the bathroom floors(eww?!) The breakfast buffet is unremarkable and repetitive.
Séjour de 6 nuits en août 2018

10/10 Excellent

Antony

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bogor hotel
Nice hotel close to mall with cinema, a few other shops and restaurants. Easy access to highway/ toll road. Recommended
Séjour de 1 nuit en août 2018

8/10 Bien

hsinchieh

Les points forts : Personnel et service
Séjour de 1 nuit en août 2018

8/10 Bien

Dmitry

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2017

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice located hotel
Nice located hotel and nice breakfast variety for this level of comfort hotel. The elevator (lift) is too slow plus only 2 of 3 elevator are working.

6/10 Satisfaisant

Voyageur vérifié

Ini adalah kali kedua kami menginap di hotel ini, pertama kali waktu managementnya masih dipegang Best Western. Terus-terang kami memilih hotel ini krn dekat dg rumah keluarga kami di Yasmin. Pelayananan hotel ini sungguh biasa2 saja. Ketika masuk kamar jam 8 malam, handuk tidak ada. Telepon housekeeping minta handuk, tidak diantar. Akhirnya besok paginya sebelum mandi kami harus telpon lagi housekeeping utk minta handuk. Di hari kedua kami menginap, kami sempat 'diusir' dari kamar kami krn bookingan kamar yg kedua tidak dibaca dg teliti oleh pihak hotel. Mrk bilang bookingan kamar malam kedua saya yg tipe superior & kamar yg saya tempati sudah dijual ke orang lain, padahal jelas2 saya booking kamar dg tipe junior suite. Setelah 'pengusiran' krn salah membaca term booking diselesaikan, petugas tidak buru-buru ke kamar saya utk menukar kunci sehingga lagi enak2 saya santai di kamar, electricity centralnya mati krn kunci saya blm diganti, menyebabkan saya harus turun sendiri ke bawah utk meminta ganti kunci. Sungguh pelayanan yg mengecewakan.

8/10 Bien

lim

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
not to far to sentul and good hotel condition
nice big hotel , breakfast is decent

8/10 Bien

widy, demak

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
bagus
bagus untuk lokasi pekerjaan, dikarenakan di tengah kota

10/10 Excellent

Agnes

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

4/10 Médiocre

Lily

Les points forts : Personnel et service
Les points faibles : Propreté et confort de la chambre
Fiendly staff but horrible hotel
We spent 2 nights from 31 Dec 2015 - 2 Jan 2016. We stayed at 711 and 715 which are connected rooms. The pillow case smelled like it hadn't been dried properly after washing. The toilet seat has yellow spots like dried urine. Tried to wipe it but wouldn't disappear since they are permanent. The hot water didn't work. They only gave us soaps, shampoo and bags. No shower caps, toothbrush, toothpaste, combs and sewing kits. They didn't provide tea cups, only drink glass. The fridge didn't work. Since it's so far from the city we had breakfast, lunch and dinner in the hotel which were awful. The tea cups and tea pot had lots of brown marks. They didn't wash them properly. The vegetables were brownish and lots of black spots. Soto kuning which the meat were very tough. Seafood chap cay but the seafood itself was only fishball haha....We found little worm in the cawly flower. The flies were flying around the breakfast buffet. I wonder how long this hotel will last.

10/10 Excellent

Yoza, Bogor

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice hotel in Bogor
I'm very like this hotel because the staff is very friendly, and i feel very safe!! i recommend this hotel for you!

10/10 Excellent

Talal, الرياض

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
تجربتي
الفندق ممتاز لكن بعيد عن أماكن التسوق

10/10 Excellent

anissa, bandung

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Recommended
mengesankan

6/10 Satisfaisant

Bonar, Jakarta

Nice Hotel with some notes for improvement.
It is a nice hotel with some notes : - Took a long time to prepare the room. My room was not ready at 14.00 - It took sometime to adjust the room temperature as it use a split AC (not a centralized one) - in-room dining menu is not available in the room so that we need to as for the menu from restaurant everytime an order is gonna be made - The only active elevator is one (1) out of three (3) - The breakfast was great, but unfortunately i found catterpillar/worm in the vegetable soup. Complained to the supervisor and the soup was replaced with a new one. However guests might have a bad impression with this incident.