Three Bedroom Penthouse | Coin séjour | Télévision à écran plat

Avis sur Tropical Suites Hotel

3.5 out of 5
Tropical Suites Hotel
First Street, Bocas Town, Bocas del Toro

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 130 avis sur 201." "
Note des voyageurs de 8 (Bien), d’après 56 avis sur 201." "
Note des voyageurs de 6 (Satisfaisant), d’après 7 avis sur 201." "
Note des voyageurs de 4 (Médiocre), d’après 6 avis sur 201." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 201." "

9,4/10

Propreté

9,0/10

Personnel et service

8,6/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

9,2/10

Écoresponsabilité

Avis

10/10 Excellent

Tim

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Meilleur hôtel au centre de Bocas selon nous.
Séjour de 7 nuits en avril 2024
Réponse de TS le 23 avr. 2024
¡Gracias por compartir tu opinión! Nos alegra mucho saber que consideras nuestro hotel como el mejor en el centro de Bocas. Nos esforzamos por ofrecer a nuestros huéspedes una experiencia excepcional y es gratificante saber que cumplimos con tus expectativas. Esperamos poder recibirte nuevamente en el futuro para seguir brindándote momentos inolvidables en tu estadía. ¡Gracias por elegirnos y por tu amable reseña¡Enrique Iglesias MirandaOperations Manager

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en avril 2019
Réponse de Mayra Miranda le 8 mai 2019
Dear Guest, Thank you for your review. We hope that you have enjoyed your stay and eagerly await your return. Cordially,

4/10 Médiocre

Voyageur vérifié

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Sa localisation est lepoint positif. Le point negatif est de ne pas avoir d’eau chaude et que vous pouvez entendre tout ce qui se passe dans la rue et dans l’hotel
Séjour de 1 nuit en mars 2019
Réponse de Mayra Miranda le 6 avr. 2019
Dear Guest, Thank you for your feedback. We sincerely apologize for any inconvenience. Our top priority is an excellent stay with passionate customer service. We pride ourselves on making each guest feel as welcome as possible. Thank you again for sharing your thoughts with us. We hope to have the chance to better serve you in the future.

8/10 Bien

Selimane

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon hôtel
Séjour de 3 nuits en décembre 2018
Réponse de Mayra Miranda le 16 déc. 2018
Monsieur Selimane, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. , nos salutations distinguées. Mayra Miranda

8/10 Bien

Sylvain

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mai 2018
Réponse de Mayra Miranda le 13 mai 2018
Dear Sylvain, Thank you for your recent visit to Tropical Suites! We are very pleased that you enjoyed the room and our hotel's facilities. We are very grateful to take a moment to sharing your experience is greatly appreciated. We hope to see you again in the near future. Kind regards, Tropical Suites Team

4/10 Médiocre

Voyageur vérifié

Les points forts : Propreté
Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Très bien situé mais beaucoup trop cher
Très bien situé mais beaucoup trop cher. Petit déjeuner plus que moyen. Wifi ne fonctionne pas dans les chambres. Chambres spatieuses mais mobilier de mauvaise qualité et sans charme.

10/10 Excellent

Karin

Voyage en couple
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Love this place !
Séjour de 3 nuits en mai 2024
Réponse de TS le 13 mai 2024
Thank you for your kind words! We're thrilled to hear that you loved your stay with us. We strive to provide a memorable experience for all our guests, and we're delighted that we could meet your expectations. We hope to welcome you back again soon for another fantastic stay!

10/10 Excellent

allaire

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
A very nice place to stay in Bocas town.
Séjour de 1 nuit en mai 2024
Réponse de TS le 10 mai 2024
Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay with us in Bocas town. If you have any suggestions or if there's anything we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back in the future!

8/10 Bien

LUISA

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
El hotel creo que es lo mejor de isla Colón, tiene piscina y su restaurante es muy bueno. Los cuartos son amplios y la cama muy buena.
Séjour de 2 nuits en avril 2024
Réponse de TS le 23 avr. 2024
¡Gracias por tu reseña entusiasta! Nos alegra mucho saber que disfrutaste tu estancia en nuestro hotel en Isla Colón. Nos esforzamos por brindar a nuestros huéspedes una experiencia inolvidable, y es genial saber que nuestras instalaciones, piscina, restaurante y la comodidad de nuestras habitaciones cumplieron con tus expectativas. Esperamos poder darte la bienvenida nuevamente en el futuro para que sigas disfrutando de todo lo que nuestro hotel tiene para ofrecer. ¡Gracias por elegirnos y por compartir tu experiencia!Enrique Iglesias MirandaOperations Manager

10/10 Excellent

Ciara

Séjour de 2 nuits en avril 2024
Réponse de TS le 10 mai 2024
Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay with us in Bocas town. I

10/10 Excellent

Kfir

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I will recommend to my friends
Séjour de 3 nuits en mars 2024
Réponse de TS le 8 avr. 2024
Thank you,See you soon.

10/10 Excellent

John, Staten Island

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice place convenient and comfortable
Séjour de 4 nuits en mars 2024
Réponse de TS le 31 mars 2024
Thank you for your positive feedback! We're delighted to hear that you found our place convenient and comfortable. Providing a welcoming and comfortable experience for our guests is always our top priority. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay!

10/10 Excellent

Richard

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely pool swim up bar
Séjour de 3 nuits en mars 2024
Réponse de TS le 31 mars 2024
Thank you for your kind words! We're thrilled to hear that you enjoyed our pool swim-up bar. We strive to create a relaxing and enjoyable atmosphere for our guests, and it's wonderful to know that you had a lovely time. We hope to welcome you back for another refreshing swim and delicious drinks in the future!

10/10 Excellent

Abdiel

Séjour de 3 nuits en février 2024
Réponse de TS le 31 mars 2024
Gracias por su buena evaluación. Nos vemos pronto

10/10 Excellent

Mathis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Get familiar with Bocas location
Great hotel!
Séjour de 3 nuits en février 2024
Réponse de TS le 1 mars 2024
Dear MathisThank you for your kind words! We're thrilled to hear that you had a great experience at our hotel. If there's anything specific you loved or any suggestions you have for improvement, feel free to share. We look forward to welcoming you back for another fantastic stay!Warm regards,

8/10 Bien

Keith

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2024
Réponse de TS le 3 mars 2024
Gracias Keith, por su review!

10/10 Excellent

viktoria, Topanga

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel is very good, attentive staff, specially Moses the waiter. One has to know , that it is in the middle of town, very close to the boat station, it is vibrant city life around it, not the magic of the more remote areas, or islands. The town itself is unattactive, loud and dusty, but the boat excursions into the archipalgo give all the beauty.
Séjour de 2 nuits en février 2024
Réponse de TS le 20 févr. 2024
Dear ViktoriaThank you for taking the time to share your feedback. We're delighted to hear that you enjoyed your stay at our hotel and found our staff, especially Moses the waiter, to be attentive.We appreciate your insights about the location, and it's important to note that being in the middle of town offers the convenience of proximity to the boat station and vibrant city life. We understand that the town itself may not have the same appeal as the more remote areas or islands, Currently, work is being done on the aqueduct and streets of the city. We hope that everything will be ready for your enjoyment soon. but we're glad you found the boat excursions into the archipelago to be a highlight, showcasing the beauty of the surroundings.Your observations are valuable to us, and we strive to provide a positive experience for all our guests. We hope to have the opportunity to welcome you back and exceed your expectations in the future.Warm regards,

10/10 Excellent

Carol

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very Nice hotel and staff! great location!
Séjour de 4 nuits en janvier 2024
Réponse de TS le 1 févr. 2024
Thank you, Carol, for taking the time to share your feedback! We're thrilled to hear that you enjoyed your stay at our hotel. It's wonderful to know that you found our hotel nice and our staff welcoming. We're also glad that you appreciated our great location. We hope to have the pleasure of hosting you again in the future!"Enrique Iglesias Miranda Operations ManagerTropical Suites Hotel

10/10 Excellent

Tanja

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Right on water
Séjour de 2 nuits en janvier 2024
Réponse de TS le 1 févr. 2024
"Thank you for taking the time to share your feedback! We're thrilled to hear that you enjoyed your stay at our hotel.

10/10 Excellent

Courtney

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en janvier 2024
Réponse de TS le 1 févr. 2024
Thank you for taking the time to share your feedback!

2/10 Horrible

carlos

Voyage en groupe, Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The property is really nice, I’ve been to other hotels in this area and they are not as nice. The place is beautiful and the food is great. However the customer service of the staff in the bar was really lacking. They took long to bring the menu most of them (not all) weren’t courteous. Other than that it was nice.
Séjour de 1 nuit en janvier 2024
Réponse de TS le 14 janv. 2024
Dear Carlos,Thank you for taking the time to share your thoughts about your recent stay with us. We're delighted to hear that you found our property beautiful, and the food exceeded your expectations. We appreciate your positive comments on our overall ambiance.However, we sincerely apologize for the service lapse you experienced at the bar. Your feedback is valuable to us, and we will address this issue with our team to ensure prompt and courteous service at all times.We're grateful for your understanding, and we hope this isolated incident won't overshadow the positive aspects of your visit. If there's anything more you'd like to share or if you have specific suggestions for improvement, please feel free to reach out.Thank you for choosing our property, and we hope to have the opportunity to welcome you back for an even more enjoyable experience.Best regards,Enrique Iglesias Miranda Operations ManagerTropical Suites Hotel

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Muy buena experiencia y excelente ubicación
Séjour de 1 nuit en décembre 2023
Réponse de TS le 27 déc. 2023
¡Agradecemos mucho tus amables palabras y estamos encantados de saber que tu experiencia fue muy positiva! Nos alegra que hayas disfrutado de nuestra ubicación. Siempre nos esforzamos por ofrecer el mejor servicio y la mejor ubicación para nuestros huéspedes. Esperamos tenerte de vuelta pronto para brindarte otra experiencia excepcional. ¡Gracias por elegirnos y por compartir tu opinión!Enrique Iglesias MirandaOperations Manager

8/10 Bien

Donald, Eloy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel on the water with outdoor bar/dining. Nice place to hang out.
Séjour de 3 nuits en décembre 2023
Réponse de TS le 22 déc. 2023
Thank you, Donald, for taking the time to share your positive experience! We're delighted to hear that you enjoyed our hotel by the water and the outdoor bar/dining area. We strive to provide a pleasant and inviting atmosphere for our guests. If you have any suggestions or if there's anything specific you loved about your visit, feel free to share. We look forward to welcoming you back for another enjoyable stay!Enrique IglesiasOperations ManagerTropical Suites Hotel

10/10 Excellent

Carlos

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place to stay!
Great place to stay, great location, super clean and comfortable. The staff is very friendly and helpful. The food at the restaurant is great. Having a gin and tonic by the pool after a hot day made it a great relax!!!! No doubt, this is the best hotel in town!
Séjour de 2 nuits en décembre 2023
Réponse de TS le 7 déc. 2023
Thank you so much, Carlos, for your wonderful review! We're thrilled to hear that you had such a positive experience during your stay. It's fantastic to know that you enjoyed our location, the cleanliness, and comfort of our facilities, the friendliness of our staff, and the delicious food at our restaurant. We're delighted that you found the poolside gin and tonic to be a perfect way to unwind. We appreciate your kind words and look forward to welcoming you back for another exceptional stay in the future!"Enrique Iglesias MirandaOperations Manager

10/10 Excellent

erin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was a very nice place.
Séjour de 5 nuits en juillet 2023
Réponse de TS le 7 août 2023
Thank you for your feedback! We're glad to hear that you enjoyed your time with us. If you have any further comments or suggestions, please feel free to share them. We hope to have the pleasure of hosting you again in the future.Enrique Iglesias MirandaOperations Manager

10/10 Excellent

Robert

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en juin 2023
Réponse de TS le 14 juil. 2023
Thank you, Robert, for taking the time to leave a review. We are pleased to hear that your experience at our entrance was positive.Thank you for choosing us and for your review. We hope to have the opportunity to welcome you again in the future and continue providing you with excellent service.

10/10 Excellent

Robert

Séjour de 5 nuits en juin 2023
Réponse de TS le 14 juil. 2023
Thank you, Robert, for taking the time to leave a review. We are pleased to hear that your experience at our entrance was positive.Thank you for choosing us and for your review. We hope to have the opportunity to welcome you again in the future and continue providing you with excellent service.

10/10 Excellent

RAINIERO

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent location in Bocas town. The staff is great. The food at the restaurant was top notch. I would definitely recommend this hotel to anyone visiting Isla Colón
Séjour de 3 nuits en mars 2023
Réponse de TS le 4 avr. 2023
Thank you Rainiero for your kind words and for taking the time to share your experience with us. We are thrilled to hear that you enjoyed our hotel's excellent location in Bocas town and that our staff provided you with great service.We are also happy to hear that you enjoyed the top-notch food at our restaurant, and we appreciate your recommendation to others who may be visiting Isla Colón.Thanks again for choosing our establishment, and we hope to have the pleasure of welcoming you back in the future.Enrique Iglesias Hotel Supervisor

10/10 Excellent

Juan, jackson hts

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great hotel right in the middle of town
Séjour de 3 nuits en mars 2023
Réponse de TS le 4 avr. 2023
Thank you Juan for sharing your review with us. We are thrilled to hear that you enjoyed your stay with us and found our hotel to be great, especially in its convenient location right in the middle of town.We appreciate your feedback and thank you for choosing our establishment for your travels. We hope to have the pleasure of welcoming you back shortly.Enrique IglesiasHotel Supervisor

10/10 Excellent

Natalya, Glenview

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Réponse de TS le 4 avr. 2023
Thanks for choosing our establishment

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
great place except for a few minor things
The staff couldn't be nicer and the room was very roomy and the bathroom/kitchenette was nice. The beds were a bit soft and the wifi was nearly nonexistent
Séjour de 3 nuits en février 2023
Réponse de TS le 17 mars 2023
Thank you for sharing your experience at our hotel. We are glad to hear that you found our staff to be friendly and welcoming, and that you enjoyed the spacious room and nice bathroom/kitchenette. However, we apologize for any inconvenience caused by the soft beds and the poor wifi connection. We will definitely take your comments into consideration and look for ways to improve these aspects of our hotel. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for a more enjoyable stay.Enrique IglesiasHotel Supervisor

10/10 Excellent

brad

Séjour de 3 nuits en février 2023
Réponse de TS le 17 mars 2023
Thanks for staying with us.

8/10 Bien

Neriyeth

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Muy lindas las instalaciones. El desayuno debe incluir alguna opcion tipica de Panama.
Réponse de TS le 19 févr. 2023
Thank you for staying with us, we are glad to know that you liked our facilities. We take your recommendations into account and this is already solved. See you soon.

10/10 Excellent

Matthew

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
.
Séjour de 4 nuits en janvier 2023
Réponse de TS le 19 févr. 2023
Thank you for staying with us, we are glad to know that you liked our facilities. We take your recommendations into account and this is already solved. See you soon.

8/10 Bien

Cynthia

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Love the pool. Possibly the only ocean front property in Bocas w a pool. Jacuzzi bathtub was cracked and we couldn't use it!
Séjour de 2 nuits en janvier 2023
Réponse de TS le 19 févr. 2023
Thank you for staying with us, we are glad to know that you liked our facilities. We take your recommendations into account and this is already solved. See you soon.

10/10 Excellent

keren

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

10/10 Excellent

Jorge

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Location, spacious, excellent food, good service, cleanliness
Réponse de TS le 21 déc. 2022
It is a pleasure to know that you liked our facilities. Us

8/10 Bien

Dennis, Washington

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great pool and view. New addition to the area.
Séjour de 1 nuit en novembre 2022
Réponse de TS le 1 déc. 2022
Thank you for staying with us and we are glad to know that you had a good time.Best,

10/10 Excellent

Maura

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Tropical Suites exceeded all expectations! The rooms were nice, clean and spacious. The pool/bar area was much more incredible than the pictures show and has amazing views. We were there in the off-season so all got a great deal.
Séjour de 2 nuits en novembre 2022
Réponse de TS le 15 nov. 2022
We are glad to know that you had a good time. See you soon

10/10 Excellent

Jeser

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Todo muy limpio y hermoso hotel.
Séjour de 1 nuit en novembre 2022
Réponse de TS le 14 nov. 2022
Muchas gracias por haberse hospedado con nosotros.

10/10 Excellent

Diana J

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

10/10 Excellent

Tara

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en août 2022

10/10 Excellent

Walter

Séjour de 2 nuits en juillet 2022
Réponse de Victoria le 15 juil. 2022
Thank you so much Walter! We look forward to having you back later this year.

10/10 Excellent

Deborah Brand

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en mai 2022
Réponse de Victoria le 20 mai 2022
Thank you so much, Deborah! It was a pleasure hosting you.

10/10 Excellent

Jorge

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Como siempre excelente hotel , y demás ! Un 100
Séjour de 1 nuit en avril 2022
Réponse de Victoria le 14 avr. 2022
Muchas muchas gracias Jorge! Siempre un placer hospedarles. Que vuelvan pronto!

8/10 Bien

Paige

Voyage en couple
Les points forts : Propreté et personnel et service
They are undergoing a reavation but not bad if you are going out. The internet was horrible. I had one day to do work back in the USA and had to go to the office but they were most accommodating
Séjour de 4 nuits en mars 2022
Réponse de Victoria le 24 mars 2022
Thank you very much for your feedback, Paige! The internet was an individual event and has been fixed. We understand that good internet connection is important, especially in todays world. Enjoy the rest of your time in Bocas!

10/10 Excellent

claudia

Séjour de 3 nuits en mars 2022

10/10 Excellent

ronald

Séjour de 1 nuit en mars 2022
Réponse de Victoria le 8 mars 2022
Thank you so much, Ronald! It's been a pleasure hosting you. We hope you come back soon (:

10/10 Excellent

ROGGETTE

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The place is literally in the downtown in a very good area close from restaurants, supermarkets and places to hang out during the night. The room was pretty clean, modern and equipped with everything u need to cook. I definitely recommend to stay here. They are Bilding pool and bungalow on the water….
Séjour de 3 nuits en février 2022
Réponse de Victoria le 8 mars 2022
Thank you so much, Roggette! We hope you're able to come back when the pool, bar & restaurant are open! It was a pleasure hosting you.

10/10 Excellent

Daniel

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful hotel, well kept and clean, they are adding a pool soon, that will make it the very best place to stay in Bocas!
Séjour de 3 nuits en janvier 2022
Réponse de Victoria le 16 févr. 2022
Thank you, Daniel! We hope you can visit when the pool is done (: