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Avis sur The Lalit Ashok Bangalore

5 out of 5
The Lalit Ashok Bangalore
Kumara Krupa High Grounds, Bengaluru, Karnataka

Avis

7,2

Bien

Note des voyageurs de 10 (Excellent), d’après 47 avis sur 157." "
Note des voyageurs de 8 (Bien), d’après 40 avis sur 157." "
Note des voyageurs de 6 (Satisfaisant), d’après 39 avis sur 157." "
Note des voyageurs de 4 (Médiocre), d’après 16 avis sur 157." "
Note des voyageurs de 2 (Horrible), d’après 15 avis sur 157." "

8,2/10

Propreté

7,6/10

Personnel et service

7,4/10

Équipements

7,6/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Laurent, Bois-Colombes

Les points forts : Propreté et confort de la chambre
Séjour moyen au Lalit Ashok Bangalore
Séjour moyen au Lalit. Il y a d'autres hôtels du même standard qui offrent de meilleures prestations et sont mieux situés au centre ville. Je n'y retournerais pas.

8/10 Bien

Narasimha

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff are very friendly and responsive, Room facilities are above average, property is in a Central and convenient location
Séjour de 3 nuits en mai 2024

10/10 Excellent

Raja

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It’s a nice property with heritage. We enjoyed the stay. Staff are friendly and welcoming. Nice restaurants. It’s better if BBC and CNN channels are provided on the TV network. I recommend this hotel highly
Séjour de 2 nuits en mai 2024

10/10 Excellent

Raja

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It’s a nice property with heritage. We enjoyed the stay. Staff are friendly and welcoming. Nice restaurants. It’s better if BBC and CNN channels are provided on the TV network. I recommend this hotel highly
Séjour de 1 nuit en mai 2024

8/10 Bien

Jennifer

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It is convenient for the Conference Centre.
Séjour de 1 nuit en mars 2024
Réponse de Subhajit le 10 avr. 2024
Namaskar Ms Jennifer,Thank you for your feedback. We cherish your comments which encourage us to do even better. We value your patronage and look forward to welcome you back in not-so-distant future.Warm Regards,Vikram SharmaGeneral ManagerThe Lalit Ashok Bangalore

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Foods and Services. One negative point is the room key did not work and I needed to reactivate every day.
Séjour de 3 nuits en février 2024

10/10 Excellent

CJ

Voyage d’affaires
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
nice property
Séjour de 3 nuits en janvier 2024

6/10 Satisfaisant

Viyomi

Voyage d’affaires
Les points forts : Propreté
Séjour de 3 nuits en janvier 2024

6/10 Satisfaisant

Brijesh

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Room was not clean, stains on headboard, loose lamps, not enough outlets to charge devices, mildew in shower and sink areas
Séjour de 4 nuits en décembre 2023

6/10 Satisfaisant

P

Voyage en famille
Old upgrade badly needed
Séjour de 1 nuit en décembre 2023

8/10 Bien

Sanjay, Jamshedpur

Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
an excellent property and superbly located and a great gym and yoga room. Huge property in the heart of the city next to the golf course
Séjour de 2 nuits en novembre 2023

8/10 Bien

Ralf

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good overall experience with all facilities in good condition. Would definitely stay there again.
Séjour de 5 nuits en novembre 2023

10/10 Excellent

SUSUMU

Voyage en groupe
Les points forts : Propreté et personnel et service
Staffs are professional. But the facilities seem to be old.
Séjour de 3 nuits en novembre 2023

6/10 Satisfaisant

Anitha

Les points forts : Propreté
Property was good . Rooms were spacious but old. Rooms need a facelift !
Séjour de 2 nuits en octobre 2023

4/10 Médiocre

Akshanta

Voyage en couple
Les points forts : Propreté et personnel et service
While the property itself is lovely, with lush gardens and a great restaurant onsite, be forewarned that the top floor of this hotels turns into a club most evenings. I wouldn't have minded if it was properly soundproofed and didn't disturb hotel guests, but that certainly wasn't the case. It's quite loud and even from 5 floors away, the music was very noticeable. Moreover, after 8/9pm, the lobby and surrounding areas are packed with club-goers lining up to get in. Ultimately, not a very relaxing stay at all...

10/10 Excellent

Diego

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en septembre 2023

10/10 Excellent

Peter

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en juillet 2023

6/10 Satisfaisant

Soumya kanti

Voyage d’affaires
Room service is good but service in the breakfast room is horrible,the cook doesn’t know what is fried egg sunny side up. Property needs refurbishing,the furniture is bad,shower etc are bad
Séjour de 3 nuits en juillet 2023

2/10 Horrible

Vishal

Séjour de 1 nuit en juin 2023
Réponse de Subhajit le 23 juil. 2023
Dear Mr. Vishal,Namaskar!On behalf of the management of The LaLiT Ashok, Bangalore, I would like to thank you for staying with us.At The LaLiT Ashok, Bangalore we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best.It was therefore disappointing to know that you had experienced a number of issues during your stay.As result of our shortcomings I have personally informed our department heads in order to ensure that other guests do not experience a similar situation and to ensure a seamless service, we have taken corrective action and training for our staff.Personally I wish to stress that we are very grateful for your support and for sharing your feedback with us.I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our standards service levels at The LaLiT Ashok, Bangalore.Hence, we assure you with best of services and attention at all times and look forward to welcoming you back at The LaLiT Ashok, Bangalore.Thank you,Warm Regards,Pavan Kumar ManikondaGeneral Manager

2/10 Horrible

Sri Harsha

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Old building and everything inside the room falling apart. Bathrooms are 1 star — not clean, mold everywhere and water clogged. BTW I had booked a Premium Room with Pool View, but pool was not visible from the room!!
Séjour de 1 nuit en juin 2023
Réponse de Subhajit le 23 juil. 2023
Dear Mr. Sri Harsha,Namaskar!On behalf of the management of The LaLiT Ashok, Bangalore, I would like to thank you for staying with us.At The LaLiT Ashok, Bangalore we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best.It was therefore disappointing to know that you had experienced a number of issues during your stay.As result of our shortcomings I have personally informed our department heads in order to ensure that other guests do not experience a similar situation and to ensure a seamless service, we have taken corrective action and training for our staff.Personally I wish to stress that we are very grateful for your support and for sharing your feedback with us.I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our standards service levels at The LaLiT Ashok, Bangalore.Hence, we assure you with best of services and attention at all times and look forward to welcoming you back at The LaLiT Ashok, Bangalore.Thank you,Warm Regards,Pavan Kumar ManikondaGeneral Manager

6/10 Satisfaisant

Smitha

Voyage d’affaires
Les points faibles : Propreté
Older building with roaches in the bathroom and floors need polishing . Could do much better .
Séjour de 2 nuits en avril 2023
Réponse de Subhajit le 5 mai 2023
Dear Ms Smitha,Namaskar!On behalf of the management of The LaLiT Ashok, Bangalore, I would like to thank you for staying with us.At The LaLiT Ashok, Bangalore we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best.It was therefore disappointing to know that you had experienced a number of issues during your stay.As result of our shortcomings I have personally informed our department heads in order to ensure that other guests do not experience a similar situation and to ensure a seamless service, we have taken corrective action and training for our staff.Personally I wish to stress that we are very grateful for your support and for sharing your feedback with us.I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our standards service levels at The LaLiT Ashok, Bangalore.Hence, we assure you with best of services and attention at all times and look forward to welcoming you back at The LaLiT Ashok, Bangalore.Thank you,Warm Regards,Subhajit BhadraDuty Manager

6/10 Satisfaisant

bharat

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté
Cobwebs and dust very visible in the room. Staff very friendly. Not sure if I would call this a 5 star hotel.
Séjour de 4 nuits en mars 2023
Réponse de Subhajit le 5 mai 2023
Dear Mr Bharat,Namaskar!On behalf of the management of The LaLiT Ashok, Bangalore, I would like to thank you for staying with us.At The LaLiT Ashok, Bangalore we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best.It was therefore disappointing to know that you had experienced a number of issues during your stay.As result of our shortcomings I have personally informed our department heads in order to ensure that other guests do not experience a similar situation and to ensure a seamless service, we have taken corrective action and training for our staff.Personally I wish to stress that we are very grateful for your support and for sharing your feedback with us.I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our standards service levels at The LaLiT Ashok, Bangalore.Hence, we assure you with best of services and attention at all times and look forward to welcoming you back at The LaLiT Ashok, Bangalore.Thank you,Warm Regards,Subhajit BhadraDuty Manager

6/10 Satisfaisant

Sebastian

Voyage d’affaires
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
A great property but undermotivated staff
The hotel is at a great location and looking good. However, the staff seems to be under motivated and hence the atmosphere is that of 3 star environment.
Séjour de 1 nuit en mars 2023
Réponse de Subha le 6 avr. 2023
Dear Mr Sebastian,On behalf of the management of The LaLiT Ashok, Bangalore, I would like to thank you for staying with us.At The LaLiT Ashok, Bangalore we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best.It was therefore disappointing to know that you had experienced a number of issues during your stay.As result of our shortcomings I have personally informed our department heads in order to ensure that other guests do not experience a similar situation and to ensure a seamless service, we have taken corrective action and training for our staff.Personally I wish to stress that we are very grateful for your support and for sharing your feedback with us.I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our standards service levels at The LaLiT Ashok, Bangalore.Hence, we assure you with best of services and attention at all times and look forward to welcoming you back at The LaLiT Ashok, Bangalore.Thank you,Warm Regards,Subhajit Bhadra ( Duty Manager)

8/10 Bien

Ashok

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Quiet, Clean and friendly

4/10 Médiocre

Avinash

4/10 Médiocre

Ashok Kumar

Les points faibles : Personnel et service
Extremely Uncourteous Front Office Staff. Extremely Slow Response to any Request. Food is Good. Location is Good
Séjour de 3 nuits en novembre 2022

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2022

2/10 Horrible

Voyageur vérifié

Voyage d’affaires
Les points faibles : Personnel et service
Service quality is terrible
Séjour de 1 nuit en septembre 2022

6/10 Satisfaisant

Arvind

Voyage d’affaires
Séjour de 2 nuits en septembre 2022

10/10 Excellent

Amit

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good
Séjour de 1 nuit en août 2022

2/10 Horrible

Deepak

Séjour de 4 nuits en juillet 2022

4/10 Médiocre

Nithu

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements
I had a trrriblw experience the first day, any service requested was delayed. The person in the dining area (buffet) has an attitude and was not pleasant at all. Will not visit again
Séjour de 2 nuits en août 2022

10/10 Excellent

Binil

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice place to stay and worth the money. Will stay there next time
Séjour de 2 nuits en juillet 2022

4/10 Médiocre

Nagapudi Ramesh

Voyage en groupe
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
The property is a nice one. However, check in was a mess. It took 40 mins to give a room despite calling them ahead and checking in at 5 pm instead of 12 noon. The restaurant could not give us any of the drinks we ordered. The staff were most unhelpful. Attitude was one of don't care.
Séjour de 2 nuits en juin 2022

6/10 Satisfaisant

siddarth

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Avoid this hotel
Very poor upkeep and below average food
Séjour de 2 nuits en mai 2022

6/10 Satisfaisant

Mallikarjun

Voyage d’affaires
Les points forts : Propreté
Les points faibles : Personnel et service
Séjour de 1 nuit en avril 2022

8/10 Bien

Ashish

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
OVERALL A SHORT AND NICE STAY
Séjour de 3 nuits en mars 2022

2/10 Horrible

Naagendra

Séjour de 2 nuits en mars 2022

2/10 Horrible

Naagendra

Voyage d’affaires
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Don’t even think of booking this property I tried reaching Expedia and couldn’t get resolution Property is in centre of city and costs less Costs less because of quality of service and amenities. Room is old and shower area is very small Breakfast is pathetic and dinner is also average Had issues with noise as they let out open area for parties and have a Disco you will hear loud music till .12, If you want quiet atmosphere please avoid this place Very disappointed with FrontDesk had faced issues very minimal courtesy of being host and treating guests
Séjour de 3 nuits en mars 2022
Réponse de Team The Lalit Ashok Banaglore le 5 juin 2022
Dear Guest, Namaskar. On behalf of the management of The LaLiT Ashok, Bangalore, we would like to thank you for staying with us. At The LaLiT Ashok, Bangalore we strive to ensure that every guest is provided with the best possible service and attention. It was therefore disappointing to know that you had experienced a number of issues during your stay. As result of our shortcomings we have personally informed our department heads in order to ensure that other guests do not experience a similar situation and to ensure a seamless service, we have taken corrective action and training for our staff. We assure you with best of services and attention at all times and look forward to welcoming you back at The LaLiT Ashok, Bangalore. Warm Regards, Team The Lalit Ashok Bangalore

8/10 Bien

Sebastian

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en février 2022

2/10 Horrible

Anoop

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2022
Réponse de Team The Lalit Ashok Banaglore le 5 juin 2022
Dear Guest, Namaskar. On behalf of the management of The LaLiT Ashok, Bangalore, we would like to thank you for staying with us. At The LaLiT Ashok, Bangalore we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best. It was therefore disappointing to know that you had a disappointing experience during your stay. We would request you to kindly provide the contact details to further assist you. We assure you with best of services and attention at all times and look forward to welcoming you back at The LaLiT Ashok, Bangalore. Warm Regards, Team The Lalit Ashok Bangalore

10/10 Excellent

Nalini

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Covid time
The hotel was quite empty and the only one restaurant was open due to restriction. ( 24 hour one). Nonetheless service was very good and very friendly. A very plesant hotel and has a lovely green gardens near pool.
Séjour de 2 nuits en janvier 2022

10/10 Excellent

Prasanna

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I liked ambiance
Séjour de 1 nuit en novembre 2021

4/10 Médiocre

Voyageur vérifié

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service et confort de la chambre
Poor Service For A Heritage Hotel in BLR
The service at the hotel was very poor. We had to call the service atleast 3-4 times for anything. The food is overpriced and not upto the mark. Didn't seem like a 5 star property. There was a wedding taking place due to which many areas of the hotel were blocked for other hotel guests which is not fair.
Séjour de 1 nuit en novembre 2021

6/10 Satisfaisant

Shreyas

Séjour de 1 nuit en novembre 2021

10/10 Excellent

Pravita

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Good
Séjour de 1 nuit en octobre 2021

2/10 Horrible

Voyageur vérifié

Séjour de 1 nuit en février 2020
Réponse de Achint Singh le 9 mars 2020
Dear Guest , Namaskar! First, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. For the inconvenience, it caused, I am sorry. Guest satisfaction is a priority and such service is an unavoidable necessity that should have been better explained. If you give us a chance to earn back your trust, I can assure you that your stay will be memorable with us. I would be happy to make your reservation personally and see to it that you enjoy the experience that so many of our guests have grown so fond of. Warm Regards, Achint Singh Asst Manager – Revenue

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
落ち着く良いホテル
チェックインもスムースで、またスタッフの方も親切でした。私の部屋は静かで落ち着いていましたが、バーに近いところの部屋は結構音楽の音が聞こえてきたとのことでした。 １１時半を過ぎるとホテルのレストランのアルコール類は提供できない州の条例があるようですので、すこし遅めのチェックインの場合には、部屋で飲むしかありません。部屋の冷蔵庫が入っているところに鍵にかかったいるので、フロントに頼まないといけません。
Séjour de 1 nuit en février 2020
Réponse de Achint Singh le 28 févr. 2020
Dear Guest, Namaskar! I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area, don’t hesitate to call us. Warm Regards, Achint Singh Asst Manager - Revenue

4/10 Médiocre

Ravi

Voyage en couple
This hotel needs to upgrade its facilities and infrastructure. There were many things that needs to be upgraded. The shower area leaks water and wets the floor. The room I was given was not carpeted which is unusual for a hotel of this claimed standard. The most disappointing thing for me was that I was given a 5th floor room. On my 2nd night there was loud thumping music coming from a party on the 6th floor roof top well past midnight. The front office could do nothing about it when I complained. In short, I was told that I had to put up with it till about 1 am because the party people have a licence to make noise till then. This is not what I expect from a 5 star hotel.
Séjour de 2 nuits en janvier 2020
Réponse de Achint Singh le 28 févr. 2020
Dear Guest, Namaskar! First, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. For the inconvenience, it caused, I am sorry. Guest satisfaction is a priority and such service is an unavoidable necessity that should have been better explained. If you give us a chance to earn back your trust, I can assure you that your stay will be memorable with us. I would be happy to make your reservation personally and see to it that you enjoy the experience that so many of our guests have grown so fond of. Warm Regards, Achint Singh Asst Manager - Revenue

6/10 Satisfaisant

Prabhakaran

Nice property need a bit of upgrade
Comfortable and spacious rooms
Séjour de 1 nuit en octobre 2019