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Avis sur Kokoon Hotel Banyuwangi

4 out of 5
Kokoon Hotel Banyuwangi
Jl Raya Jember Dusun Krajan Dadapan, Banyuwangi, East Java

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 12 avis sur 19." "
Note des voyageurs de 8 (Bien), d’après 6 avis sur 19." "
Note des voyageurs de 6 (Satisfaisant), d’après 0 avis sur 19." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 19." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 19." "

9,2/10

Propreté

9,4/10

Personnel et service

9,0/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

Andrew

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 21 mai 2024
Dear Sir/Madam Andrew,Warmest Greeting from Kokoon Hotel BanyuwangiThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best Regards,

10/10 Excellent

Andrew

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful new hotel. Kind of built off by itself. Not much shopping or dining close by. It’s cheap to travel by grab ( Indonesian Uber). Hotel restaurant is good but limited menu if you are staying more than a couple of days
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 21 mai 2024
Dear Sir/Madam Andrew,Warmest Greeting from Kokoon Hotel BanyuwangiThank you for sharing your wonderful experience with us. We're thrilled to receive such positive feedback and truly appreciate your review of our establishment.We eagerly await the opportunity to welcome you back soon. Please feel free to reach out for any assistance you may need. We appreciate the chance to create lasting memories from your time with us.Best Regards,

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Breakfast box very good.
Séjour de 1 nuit en janvier 2024
Réponse de GENERAL MANAGER le 15 janv. 2024
Dear Sir/Madam Anonymous,Warmest Greeting from Kokoon Hotel BanyuwangiIt is our pleasure to have had you stay with us, and we thank you for your reviews and for sharing your experiences regarding your recent stay at Kokoon Hotel Banyuwangi.We are delighted to read your comments, and it is truly a compliment for us to learn that you thoroughly enjoyed your time with us.We look forward to the chance of welcoming you back in the near future.Best Regards,

10/10 Excellent

Panji

Séjour de 3 nuits en décembre 2023
Réponse de General Manager le 20 déc. 2023
Dear Sir/Madam Warmest Greetings from Kokoon Hotel Banyuwangi.Thank you for taking the time to share your experience at Kokoon Hotel Banyuwangi. We strive to provide an excellent service experience for every guest. Your feedback is invaluable to us as we continuously work towards improving the quality of our services and facilities.We look forward to the chance of welcoming you back in the near future, and providing you with the genuine hospitality that Kokoon Hotel Banyuwangi is known for.Best Regards,

10/10 Excellent

Lo Hengky

Séjour de 1 nuit en décembre 2023
Réponse de General Manager le 11 déc. 2023
Dear Sir/Madam Lo Hengky,Warmest Greeting from Kokoon Hotel BanyuwangiThank you for taking the time to share such a positive review of Kokoon Hotel Banyuwangi. Guest facilities and services are our primary focus, which we continuously enhance to provide utmost satisfaction for all our guests.We hope you enjoyed your visit to the city of Banyuwangi and look forward to the opportunity of welcoming you back again.Yours sincerely,

8/10 Bien

Hironobu

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en septembre 2023
Réponse de General Manager le 2 oct. 2023
Dear Sir/Madam Hironobu,Warmest Greeting from Kokoon Hotel BanyuwangiThank you for sharing your wonderful experience with us. We're thrilled to receive such positive feedback and truly appreciate your review of our establishment.We eagerly await the opportunity to welcome you back soon. Please feel free to reach out for any assistance you may need. We appreciate the chance to create lasting memories from your time with us.Best Regards,

10/10 Excellent

Hana

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Very nice hotel, with a good restaurant menu, they have a bar as well, a swimming pool and the internet is very good. I would stay again.
Séjour de 2 nuits en août 2023
Réponse de General Manager le 6 sept. 2023
Dear Sir/Madam Hana,Warmest Greeting from Kokoon Hotel BanyuwangiIt is our pleasure to have had you stay with us, and we thank you for your reviews and for sharing your experiences regarding your recent stay at Kokoon Hotel Banyuwangi.We are delighted to read your comments, and it is truly a compliment for us to learn that you thoroughly enjoyed your time with us.We look forward to the chance of welcoming you back in the near future.Best Regards,General Manager

8/10 Bien

Peter

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The location is good and easy to access, food for breakfast is changing on a daily basis, so hotel guests can enjoy a variety of foods and not get bored with the same food if staying for multiple days. The thing we didn't like was the room was not soundproof. you can hear guest traffic and noise from mosque from inside the room.
Séjour de 3 nuits en juillet 2023
Réponse de General Manager le 27 août 2023
Dear Sir/Madam Peter,Warmest Greeting from Kokoon Hotel BanyuwangiThank you for sharing your wonderful experience with us. We're thrilled to receive such positive feedback and truly appreciate your review of our establishment.We do apologize for the disappointment caused by the service not meeting your expectations and any resulting inconvenience. Your feedback has been shared with our entire team to prevent a recurrence of such incidents in the future.We're excitedly looking forward to having you return soon. Don't hesitate to contact us if you require any help. We value the opportunity to make enduring memories during your stay with us.Best Regards,General Manager

8/10 Bien

Peter

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Property located at one of main transportation street in the city make it easy to move around. Staff is friendly and helpful. Food variety is good at the restaurant. They are changing the menu daily so if you stay multiple days, you can enjoy different food everyday which make your culinary adventure more interesting. However room is not sound proof. We were staying at 10th floor and still able to hear the street noise. The noise in the hotel corridor is also loud and kind of disturbing, Especially when traffic is heavy at breakfast time in the morning and early evening when most people starting to go in to the room and people going out for evening activity. Overall this hotel is consider one of a good hotel in the area in my opinion. There are many hotels not as good as this one and there are few hotels only that can exceeds this hotel in banyuwangi.
Séjour de 3 nuits en juin 2023
Réponse de General Manager le 27 août 2023
Dear Sir/MadamWarmest Greeting from Kokoon Hotel BanyuwangiThank you for sharing your wonderful experience with us. We're thrilled to receive such positive feedback and truly appreciate your review of our establishment.We do apologize for the disappointment caused by the service not meeting your expectations and any resulting inconvenience. Your feedback has been shared with our entire team to prevent a recurrence of such incidents in the future.We wholeheartedly look forward to the chance of welcoming you once more and delivering a notably enhanced product and service experience in the times ahead. Don't hesitate to contact us if you require any help. We value the opportunity to make enduring memories during your stay with us.Best Regards,General Manager

10/10 Excellent

Nenny, Seminyak

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
i love the room, is spacious. Good breakfast, beautiful room, nice pool. very recommended.
Réponse de GM le 6 févr. 2023
Dear Bu Nenny,It is our pleasure having you staying with us and thank you for your reviews and sharing your experiences regarding your recent stay at Kokoon Hotel Banyuwangi.We are glad to read your comment and it is a compliment for us to know that you have enjoyed staying with us.We are looking forward to welcoming you back in the near future.Best Regards,General Manager

8/10 Bien

Peter

Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
This property is centrally located in Banyuwangi so is was ideal for the purpose of my trip which was visiting Seafood factories in the area.
Séjour de 2 nuits en novembre 2022

10/10 Excellent

mandeep

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2022

8/10 Bien

Alessia

Séjour de 1 nuit en mars 2022

4/10 Médiocre

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Propreté
Bed bugs
Our 2nd stay during this trip, staff is wonderful. But i got bitten by bed bugs. Bfast should be better. Room service choice is very limited
Séjour de 1 nuit en octobre 2021

10/10 Excellent

Lo Hengky

Séjour de 1 nuit en septembre 2021

10/10 Excellent

sudarsono

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2021

10/10 Excellent

sudarsono

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2021

10/10 Excellent

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice hotel since it was the newest hotel in town. Room was spacious, amenities are nice, staff are very friendly and attentive. Looking great on the rooftop bar, nice "semi indoor" pool although its not big. The food was delicious and the restaurant have a very calm ambience. Will recommend this hotel to anyone looking to visit Banyuwangi. Some tip: since its not really in the middle of the city (can't really walk for food/shopping), if you bring your own car it would be the best (to cruise around).
Séjour de 1 nuit en février 2021

10/10 Excellent

raiho

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
시골에 있는 최고의 호텔
발리가는 중에 묵은 항구근처의 호텔인 데, 지은 지 얼마 안되어 정말 깨끗하고 안락함. 조식도 훌륭하였으며, 주변 경관도 상당함. 강추합니다.
Séjour de 1 nuit en août 2020