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Avis sur Hyatt Place Atlanta / Norcross / Peachtree

3 out of 5
Hyatt Place Atlanta / Norcross / Peachtree
5600 Peachtree Parkway, Peachtree Corners, GA

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 569 avis sur 1003." "
Note des voyageurs de 8 (Bien), d’après 232 avis sur 1003." "
Note des voyageurs de 6 (Satisfaisant), d’après 105 avis sur 1003." "
Note des voyageurs de 4 (Médiocre), d’après 48 avis sur 1003." "
Note des voyageurs de 2 (Horrible), d’après 49 avis sur 1003." "

8,8/10

Propreté

9,0/10

Personnel et service

8,2/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

10/10 Excellent

Bruno, Quebec

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Unfortunately, the parking and micro wave were not included. We had to pay about 13.$ to park.
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 30 mars 2024
Bruno, it seems you experienced inconvenience regarding the parking and microwave during your stay. While our parking fee typically ensures spot availability, we appreciate your feedback and will look into how we can make this clearer for guests. As for the microwave, we will review options to better address the needs of our guests. We hope you'll return to Hyatt Place Atlanta Norcross Peachtree and allow us the opportunity to improve on your experience.

8/10 Bien

Simon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Travel for work. It was a nice place.
Séjour de 2 nuits en juillet 2023
Réponse de Customer Service le 31 juil. 2023
Thank you for this lovely rating, Simon!We're thrilled to know we could provide an enjoyable experience for you. We care about the comfort and satisfaction of our guests so we look forward to hosting you again at Hyatt Place Atlanta Norcross Peachtree. We'd like to share an even better experience with you soon.

6/10 Satisfaisant

Beverly

Voyage en couple
The property was close to restaurants and shopping, so that was convenient. Also, the parking was easily accessible and plentiful. The room was clean, although the wood furniture (especially the bed headboard) had a sticky feel that was kind of off-putting. There were a few things in the room that, while not completely broken, needed attention- the full-length mirror closet door would not slide open and closed and the shower doors would not stay closed (would slide open about an inch or two). The complimentary breakfast was really bad and we ended up going out to grab breakfast somewhere else each morning.
Séjour de 3 nuits en mai 2024

6/10 Satisfaisant

Jayesh

Séjour de 4 nuits en mai 2024
Réponse de Customer Service le 22 mai 2024
Jayesh, thank you for sharing your feedback. Your experience is valuable to us, and be assured we are continuously striving to improve. We hope to have another opportunity to exceed your expectations in the future.

6/10 Satisfaisant

James

Voyage d’affaires, Voyage en couple
The bathroom was very small. The weekend breakfast options were less than weekdays, and not very good. Saturday morning we were awakened by a drive by shooting. The hotel had the slowest elevator I’ve ever been on.
Séjour de 13 nuits en mai 2024
Réponse de Customer Service le 21 mai 2024
James, thank you for sharing your experience. We understand that elements of your stay did not meet your expectations, and we appreciate your feedback. Your input is valuable and helps us to make necessary improvements. We hope to have the opportunity to provide you with a more satisfactory visit in the future.

10/10 Excellent

Carl

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great stay
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 20 mai 2024
Carl, thank you for your kind words! The team at Hyatt Place Atlanta Norcross Peachtree is thrilled you had a great stay. We're looking forward to welcoming you back.

10/10 Excellent

Vachon

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The stay was great
Séjour de 2 nuits en mai 2024
Réponse de Customer Service le 20 mai 2024
Vachon, thank you for sharing your experience at Hyatt Place Atlanta Norcross Peachtree. We're delighted to hear that your stay was great. Our team looks forward to welcoming you back for another excellent visit!

10/10 Excellent

Adrian

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 20 mai 2024
Adrian, thank you for your positive feedback. The team at Hyatt Place Atlanta Norcross Peachtree is delighted to hear you had a great experience. We hope to welcome you back soon!

10/10 Excellent

Nakia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 20 mai 2024
Nakia, thank you for your stellar rating of Hyatt Place Atlanta Norcross Peachtree! The team is thrilled to know your stay was wonderful. We're looking forward to welcoming you back soon.

8/10 Bien

Barbara

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everyone was very friendly and helpful.
Séjour de 3 nuits en mai 2024
Réponse de Customer Service le 20 mai 2024
Barbara, thank you for your kind words about our team members at Hyatt Place Atlanta Norcross Peachtree. We're delighted you found them friendly and helpful. Looking forward to welcoming you back soon!

2/10 Horrible

Nasshon Rosemarie

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements
Horrible experience with this hotel, I notice a charge on my account for an extra $5.50 saying my grandson opened a snack at counter, however we were all standing at the counter checking out there wer 2 ladies there sitting having a conversation the 3 which is the cashier or counter person was all in the conversation being distracted and all in the other 2 women conversation, I saw when my grandson picked up a snack, I was the one who took it from him and placed it back on selves. Now if the snack was open why not show it to us while we were there? I know the snack that I took from him wasn’t open, and if it was why didn’t you give it to us? You have the nerve to put it on my bill. You were so in to talking with each other’s that you didn’t even take the keys from us I of to give it to you, you didn’t even tell us thanks as a courtesy for staying at your hotel. We paid almost 600$ for 2 nights. Very rude Ps I would like you see the video where my grandson opened the snack.
Réponse de Customer Service le 19 mai 2024
Nasshon Rosemarie,Thank you for bringing this to our attention. The experience you described is definitely not aligned with the service standards we aim to provide. Your feedback about the charges and how they were handled has been noted. We appreciate your comments and will use them to improve our services.Thank you for your stay.

8/10 Bien

Robert

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Always enjoy Hyatt Place hotels.
Séjour de 3 nuits en mai 2024
Réponse de Customer Service le 15 mai 2024
Robert, thank you for your kind words. The team at Hyatt Place Atlanta Norcross Peachtree is thrilled to hear you always enjoy staying with us. We look forward to your next visit!

10/10 Excellent

Marilynn

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was really nice. The room was very nice. Except for the AC. we could not keep it on long enough to cool. May have been just that in RM219 .
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 15 mai 2024
Marilynn, thank you for your kind words about your stay at Hyatt Place Atlanta Norcross Peachtree. We're pleased you enjoyed the room and overall experience. We appreciate your feedback regarding the AC and will ensure it gets attention. We look forward to welcoming you back soon!

8/10 Bien

octavia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024
Réponse de Customer Service le 14 mai 2024
Octavia, thank you for choosing Hyatt Place Atlanta Norcross Peachtree! We're pleased to see you had a positive experience. We hope to welcome you back soon for another great stay.

10/10 Excellent

Karen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Customer Service le 13 mai 2024
Karen, thank you for choosing Hyatt Place Atlanta Norcross Peachtree and sharing your outstanding rating on Expedia. We're thrilled to know you had a great stay with us and hope to welcome you back in the not too distant future.

10/10 Excellent

thomas

Friendly staff
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 10 mai 2024
Thomas, it's delightful to hear you experienced the warmth and care from our team members at Hyatt Place Atlanta Norcross Peachtree. We look forward to making your next stay just as enjoyable.

10/10 Excellent

Wyoming

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Came for a weekend to do some craft classes and this place was great nice and peaceful just want I needed to study and get a good nights rest .
Séjour de 3 nuits en avril 2024
Réponse de Customer Service le 8 mai 2024
Wyoming, your feedback is much appreciated. We're thrilled that Hyatt Place Atlanta Norcross Peachtree proved to be a serene and conducive environment for your crafting classes and study needs. After your diligent studying, it's heartening to hear you found peaceful, restful nights with us. We look forward to providing the same comforting experience on your next visit. Safe travels.

8/10 Bien

Bijan

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The breakfast offered was good. The only issue was that the staff member responsible for attending to the food did not promptly replace items as they ran out. It took 30 minutes for them to bring out a new dish of fresh fruits or scrambled eggs.
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 30 avr. 2024
Bijan, it's delightful to hear you enjoyed the breakfast at Hyatt Place Atlanta Norcross Peachtree. We truly respect your feedback on the timing of replenishing the buffet. Our dedicated culinary team always aims to keep the dining experience seamless, and we'll certainly take your note into account for improvement. We hope your overall stay was pleasing and look forward to welcoming you again soon.

10/10 Excellent

Lisa

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The beds were so comfortable!
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 28 avr. 2024
Lisa, we are thrilled to hear you enjoyed the comfort of our beds at the Hyatt Place Atlanta Norcross Peachtree. We hope to welcome you back soon for another restful stay!

4/10 Médiocre

Shelley

Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 17 mai 2024
Shelley, thank you for your rating. It's disappointing to hear that your experience was not as expected. We sincerely wish for another opportunity to improve your impression in the future.

10/10 Excellent

Anjum

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good!
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 25 avr. 2024
Anjum, it's wonderful to hear you had a good experience at Hyatt Place Atlanta Norcross Peachtree. We are delighted you enjoyed your stay and look forward to welcoming you back in the future.

8/10 Bien

Anjum

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good location
Séjour de 3 nuits en avril 2024
Réponse de Customer Service le 25 avr. 2024
Anjum, thank you for bringing attention to Hyatt Place Atlanta Norcross Peachtree's convenient location. It's great to hear that this aspect positively impacted your stay. Thank you for the 4-star rating! We hope to welcome you back soon!

4/10 Médiocre

Shaun

Voyage d’affaires
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
They put a 50$ hold on my card which hasn’t been released yet and it’s been 3 weeks now. Staff was not helpful in the least about solving this issue
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 24 avr. 2024
Shaun, we regret to hear that your experience regarding the card hold didn't meet your expectations. Please understand that such holds are typically released in a few business days, depending on individual banking procedures. We highly value your feedback, and we assure you our team is committed to improving customer service. We recommend reaching out to your bank once more, and if the issue persists, please direct any further concerns to our front desk. Our team will be eager to offer any assistance you require.

2/10 Horrible

Debraca

Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 20 avr. 2024
We appreciate you taking the time to share your feedback, Debraca.We're disappointed your time with us was less than ideal. It's unfortunate our services didn't meet your expectations. We hope you give us another chance to share a more positive experience with you soon.

10/10 Excellent

Leidy

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We arrived late at night and staff at front desk was quick and efficient.
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 16 avr. 2024
Leidy, we are thrilled to hear about your positive experience at the Hyatt Place Atlanta Norcross Peachtree. We're proud of our team members who ensure efficient service, especially during late hours. We look forward to hosting you again in the future.

10/10 Excellent

Adrian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 16 avr. 2024
Adrian, thank you for your top-rated score on Expedia! We're thrilled to know you had a wonderful experience at Hyatt Place Atlanta Norcross Peachtree. We hope to have the pleasure of welcoming you back on your next visit to Atlanta.

10/10 Excellent

Charles

Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 2 mai 2024
Charles, we're delighted to see you rated your stay at Hyatt Place Atlanta Norcross Peachtree so highly. Providing enjoyable experiences is important to us and we're thrilled we met your expectations. We're looking forward to your next visit. Safe travels till then!

10/10 Excellent

RICARTE, MACON

Les points forts : Propreté
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 9 avr. 2024
Ricarte, thank you for choosing to stay at Hyatt Place Atlanta Norcross Peachtree. We greatly appreciate your top marks and would be thrilled to welcome you back in the future. Make sure to stop by for more memorable Atlanta experiences.

6/10 Satisfaisant

JESSICA

Voyage d’affaires
Les points forts : Propreté et personnel et service
The best thing about the property was the staff. They were very friendly, pleasant and helpful. My only two dislikes were the loud sliding door upon entry and exit and the breakfast which is was really really limited and did not seem to be freshened up timely. The room was good and bed comfortable.
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 8 avr. 2024
Jessica, it's wonderful to hear that our team members exceeded your expectations with their friendliness and helpfulness. We appreciate your feedback on the door noise and breakfast timing. It informs us of areas where we can enhance our guest experience. We're glad you enjoyed your room and found the bed to be comfortable. Your comments will help us strive for continuous improvement. Thank you for relying on us for your travel needs.

10/10 Excellent

sunday

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent all around.
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 8 avr. 2024
Sunday, we're delighted to hear that you found your overall experience at Hyatt Place Atlanta Norcross Peachtree to be excellent. Our goal is to provide a seamless and satisfying stay for all our guests, and we're glad we met this mark during your visit. Thank you for letting us know, and we look forward to welcoming you back in the future.

8/10 Bien

Jack

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 28 avr. 2024
Thank you for the great rating, Jack!It's wonderful we could provide a pleasant experience for you. We care about the happiness of our guests so we look forward to hosting you again soon at Hyatt Place Atlanta Norcross Peachtree. We'd like to share an even better experience with you soon.

8/10 Bien

LANAIDRA

Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 5 avr. 2024
Lanaidra, thank you for your high rating of the Hyatt Place Atlanta Norcross Peachtree. It seems your stay met your expectations and left you satisfied. We cherish your patronage and look forward to welcoming you back in the future.

10/10 Excellent

Jessica

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 4 avr. 2024
Jessica, we're thrilled to hear your stay at Hyatt Place Atlanta Norcross Peachtree was excellent. Please visit us again when you are back in the area. We appreciate your valuable feedback.

8/10 Bien

Francisco, Duran

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Excellent service and new facilities. Was disappointed when told at check in that the room would only be cleaned avery other day, rather than daily. Also a disappointment to be told that parking in the premises had an additional charge of $12 per night.
Séjour de 4 nuits en mars 2024
Réponse de Customer Service le 2 avr. 2024
Francisco, it's pleasing to learn that you appreciated the excellent service and our fresh facilities at Hyatt Place Atlanta Norcross Peachtree. However, we regret any disappointment caused by the room cleaning frequency and the parking charges. Our team members ensure to communicate such aspects up-front for transparency. We hope the overall experience was memorable nonetheless and we anxiously look forward to serving you again in the near future.

10/10 Excellent

Kiyah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent customer service in every department, Front Desk, Kitchen/Dining staff as well Housekeeping. I would absolutely recommend this property as well visit again myself in the future.
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 1 avr. 2024
Kiyah, your praises are greatly appreciated! It's heartening to hear that every department at Hyatt Place Atlanta Norcross Peachtree contributed to your exceptional stay. Your recommendation means the world to us! We're already looking forward to your next visit.

4/10 Médiocre

Yaneris

Voyage en couple
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The power went out at 12 am when I turned on a lamp in the room. At that time, we had to move to another room. The room was sticky (floor, bathroom), and the walls were sticky too. Site didn't say that pool was closed. Breakfast and staff were the only good thing.
Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 31 mars 2024
Yaneris, we acknowledge your concerns regarding the unforeseen power issue and the cleanliness standards of the room you originally occupied. We're sorry for the inconvenience that you, as our valued guest, encountered. To the best of our ability, we aim to display up-to-date amenities on all booking platforms, including the status of our pool. We're heartened, however, to learn that our team members and breakfast offerings met your satisfaction. Our team members are committed to serving you better on your next stay.

6/10 Satisfaisant

Alisha

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
Les points forts : Personnel et service et équipements
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
I had to ask for new blankets due to a yellow large stain on the blanket. The toilet was leaking on the floor. The couch had mismatched cushions and had a blood stain on it. The toilet paper from the last person was still there.. I drove 8 hrs w/ two toddlers and was disappointed I didn't trust any of it so I didn't shower and slept for 6 hours and left.
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 31 mars 2024
Alisha, we regret to read about the challenges you faced during your stay. Accommodation cleanliness is of utmost importance to us, and it's disappointing that we missed the mark on this occasion. We can appreciate your concerns regarding the toilet and the couch and thank you for bringing these matters to our attention. Measures will be taken to correct these unwelcome circumstances. Although your experience was not up to standard, we hope you will give us another chance to deliver a more enjoyable and comfortable stay.

10/10 Excellent

Emily

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great!
Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 29 mars 2024
Emily,Thank you for sharing your positive feedback. At Hyatt Place Atlanta Norcross Peachtree, we strive to provide a memorable experience for our guests. We’re thrilled to hear that your stay was just that. We look forward to hosting your stay again in the future.

10/10 Excellent

Jonathan

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 29 mars 2024
Jonathan, it's great to see your high rating for Hyatt Place Atlanta Norcross Peachtree! We trust you had a memorable stay and we're looking forward to welcoming you back soon. Safe travels until then!

10/10 Excellent

Tiffany

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Had a great experience
Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 26 mars 2024
Tiffany, we're thrilled you had an excellent stay at Hyatt Place Atlanta Norcross Peachtree. It's splendid to hear you enjoyed your experience with us. We eagerly look forward to welcoming you back for another visit in the near future.

8/10 Bien

Cinthia

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Was great other than the check in late isn’t very handy
Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 25 mars 2024
Cinthia, it's delightful to know your experience at the Hyatt Place Atlanta Norcross Peachtree was generally enjoyable. Recognizing your concerns about late check-ins, we are continually seeking ways to refine our procedures for guest convenience. We truly value your feedback and look forward to hosting you again in the future.

8/10 Bien

Unique

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great loved my stay just needed a little more cleaning is all.
Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 25 mars 2024
Unique, we appreciate your feedback. It's delightful to know you loved your stay at the Hyatt Place Atlanta Norcross Peachtree. Your suggestion regarding cleanliness has been noted and communicated to our team members for future improvement. We look forward to welcoming you back in the future.

4/10 Médiocre

Danielle

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The main complaint would be the housekeeping, or lack thereof. (For my TWO rooms) Day 1: we left the hotel that morning - returned later that day, to find only one of the rooms had been cleaned and the other was not touched. I went to speak with the front desk attendant, she was very apologetic because she, herself, did not understand why one of the rooms was cleaned and the other one was not. She contacted a housekeeper, who brought me clean linen and towels, for ME to change vs. helping me do so, or doing her job, all together and then took none of the dirty linen / towels. Day 2, Day 3, and Day 4 - NO Housekeeping for room A and Day 1, Day 2, Day in 3, and Day 4 - NO Housekeeping for room B at all – the entire stay. The night before checking out – the same night attendant was so embarrassed and shocked when we told her, yet again, the rooms had not been touched, the whole trip!
Séjour de 4 nuits en mars 2024
Réponse de Customer Service le 24 mars 2024
Danielle, we value your feedback regarding your recent stay with us. We're regretful to hear about your experience with the housekeeping service. Our team is committed to ensuring that our guests' rooms are cleaned daily and it appears we did not meet those expectations in this instance. We understand the inconvenience this may have caused and want to assure you that this will be addressed with our team members to prevent such incidents in the future. We're apologetic for the confusion and we hope you will give us another chance to prove our dedication to exceptional service.

6/10 Satisfaisant

Conchita

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service et équipements
Les points faibles : Infrastructures et conditions de l’hébergement
This location had the nicest staff very polite and helpful. Down side for this price of the stay this hotel is very dated and had a bad moldy smell throughout the halls and rooms.
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 22 mars 2024
Conchita, thank you for recognizing our team members' politeness and helpfulness. However, it's regrettable your stay at our establishment didn't entirely meet your expectations because of subpar conditions. Please know we are continuously dedicated to updating and improving our premises to better serve guests like you. We hope for another chance to deliver a much-improved experience next time.

8/10 Bien

Cortney

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly staff with an welcoming atmosphere.
Séjour de 3 nuits en mars 2024
Réponse de Customer Service le 19 mars 2024
Cortney, thank you for sharing your positive experience at Hyatt Place Atlanta Norcross Peachtree. It's delightful to know that you appreciated our team members' approachability and the ambiance of our establishment. We're eagerly looking forward to welcoming you back soon.

10/10 Excellent

Patty

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful hotel!!
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 10 mars 2024
Patty, it's wonderful to hear you appreciated the beauty of Hyatt Place Atlanta Norcross Peachtree. We are thrilled to know that our hotel met your expectations and we look forward to welcoming you back in the future.

6/10 Satisfaisant

KAREEM

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Air condition not working properly camot getting clocked up some kind of water running noise was comming both nights
Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 9 mars 2024
Kareem, thank you for taking the time to provide your feedback. It seems there were a couple of concerns about the functionality of the air conditioning unit and an unfamiliar sound during your stay. We aim to provide a pleasant experience for our guests, and we're sorry if things were not up to par on this occasion. Rest assured, we are looking into your concerns and we appreciate your feedback. We hope to have the opportunity to host you again to show the level of quality we strive to uphold.

10/10 Excellent

Leland

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
it was great
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 7 mars 2024
Leland, we're delighted to hear that your recent stay at Hyatt Place Atlanta Norcross Peachtree was favorable! Your contentment is our highest reward and we look forward to making your next visit equally as special.

8/10 Bien

James

Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 24 mars 2024
James, we're delighted to know you had a pleasing stay at Hyatt Place Atlanta Norcross Peachtree. We thank you for your rating on Expedia and look forward to your next visit.

10/10 Excellent

Anthony

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 4 mars 2024
Anthony, thank you for choosing Hyatt Place Atlanta Norcross Peachtree as your accommodation. We're thrilled to learn that your experience met your expectations. We hope to have the pleasure of welcoming you back soon.