Piscine extérieure (ouverte en saison), parasols de plage

Avis sur Eski Masal Hotel - Special Class

Eski Masal Hotel - Special Class
Barbaros Mah. Mescit Sok. No:25/1, Kaleiçi, Antalya, Muratpasa

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 39 avis sur 60." "
Note des voyageurs de 8 (Bien), d’après 15 avis sur 60." "
Note des voyageurs de 6 (Satisfaisant), d’après 2 avis sur 60." "
Note des voyageurs de 4 (Médiocre), d’après 2 avis sur 60." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 60." "

9,4/10

Propreté

9,0/10

Personnel et service

8,4/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 Excellent

Pauline

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Perfect
Séjour de 6 nuits en février 2024

8/10 Bien

Ozkan

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Personnel au top, l'hôtel est très bien situé. On se sent chez soi. Dommage que la piscine était un peu petite.A revenir
Séjour de 3 nuits en juillet 2023

10/10 Excellent

deschamps, Genève

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A recommander sans hésitation. Très bien situé au coeur de la vieille ville. Accueil chaleureux. Nous reviendrons avec plaisir.
Réponse de Dimitri V. - GM le 15 déc. 2021
Dear Guest. Thank you very much for taking your time and review about us. We appreciate your kind feedback and we are very happy that you enjoyed our services. It will be our pleasure to welcome you back in the near future! Best Regards.

10/10 Excellent

Maria

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
It was amazing! It was very cozy and comfortable, the staff was so kind and accommodating. They went above and beyond to make sure we had everything we needed. I would definitely stay here again and recommend if you are looking for something close to everything but still quiet. We really enjoyed our stay.
Séjour de 8 nuits en janvier 2024

10/10 Excellent

Håkan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent small hotel in the old town
The hotel is conveniently situated in the old town with restaurants and shops only a stone's throw away and only a few hundred meters from a tram stop that easily can take you around the city and also to the airport. The rooms are very spacious and clean with big and comfortable beds. There was also a waterboiler and a fridge in the room so it was nice to be able to sit down in the nice armchairs enjoying tea/coffee or a cold drink after a long day of walking. And be sure not to miss the excellent breakfasts that during the warmer days are served in the garden by the pool and the lemon tree. Overall the staff is very friendly and service-minded so one doesn't have to hesitate to ask any questions one might have. In summary, a hotel I highly recommend without any hesitation!
The mediterranean suite
The bathroom
Example of the breakfast
Séjour de 7 nuits en janvier 2024

10/10 Excellent

Ferhat

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 6 nuits en décembre 2023

10/10 Excellent

Mark

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en décembre 2023

10/10 Excellent

aharon

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
the staff is amazing all atmosphere is great. room and breakfast the best you can find Don't miss this hotel
Séjour de 3 nuits en septembre 2023

10/10 Excellent

Berkay

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Craig

Séjour de 2 nuits en août 2023

8/10 Bien

Murat

Séjour de 2 nuits en mai 2022
Réponse de Dimitri V. - GM le 3 juin 2022
Teşekkürler

8/10 Bien

Günay

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Das Personal war sehr bemüht alle Wünsche zu erfüllen.
Séjour de 7 nuits en avril 2022
Réponse de Dimitri V. - GM le 3 juin 2022
Danke!

10/10 Excellent

Manabu

Séjour de 1 nuit en mars 2022

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent stay
Hotel with less than 10 rooms which means the service is fantastic. Everything was seamless, the room is very spacious and clean and the jetted tub is so good after a day of walking around. Location is in the heart of the old town (Kaleici).
Séjour de 2 nuits en mars 2022

10/10 Excellent

PAUL

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great location in lovely character hotel
Hakan the Manager was helpful and attentive during our stay. This is a lovely old hotel full of character, the room was lovely and our only negative would be it had only one small window so we had to have the lights on even in daylight. Internet was good, breakfast amazing and the location couldn’t have been better, right in the heart of the old town.
Séjour de 6 nuits en mars 2022

8/10 Bien

Monika

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Trevligt litet hotel med bra avstånd till allt. Lite lyhört men helt ok
Séjour de 1 nuit en février 2022

10/10 Excellent

Peter

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful hotel in the old town friendly staff excellent customer service
Séjour de 3 nuits en novembre 2021
Réponse de Dimitri V. - GM le 15 déc. 2021
Thank you very much for your kind review!

8/10 Bien

Dr Miguel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Really nice place in the heart of old town
What a really cool place in the heart of the old town. Service should always be like this, friendly and good. they took excellent care of us, recommended to everyone. Enjoy
Séjour de 3 nuits en avril 2021
Réponse de Dimitri V. - GM le 4 juin 2021
Dear Dr. Miguel, Thank you very much for taking the time and review about Eski Masal. We appreciate your kind feedback. Kind Regards

10/10 Excellent

Randal

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice clean hotel, great staff. Will return there some day
Séjour de 1 nuit en octobre 2020
Réponse de Dimitri V. - GM le 15 déc. 2021
Dear Guest. Thank you very much for taking your time and review about us. We appreciate your kind feedback and we are very happy that you enjoyed our services. It will be our pleasure to welcome you back in the near future! Best Regards.

10/10 Excellent

Tim, Houston, TX USA

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property is very conveniently located in the old city center. Great for walking anywhere.
Séjour de 5 nuits en octobre 2020
Réponse de Dimitri V. - GM le 15 déc. 2021
Dear Guest. Thank you very much for taking your time and review about us. We appreciate your kind feedback and we are very happy that you enjoyed our services. It will be our pleasure to welcome you back in the near future! Best Regards.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en février 2020
Réponse de Dimitri Vasiliev - GM le 15 mars 2020
Thank you!

10/10 Excellent

David John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
hotel lovely
This is the third time we have stayed at Eski Masal .Always a pleasure to stay at this luxurious hotel .The owner and staff cannot do enough during your stay ...highly recommended .Hotel is centrally located ,close to bars restaurants and a short walk to the harbour and close to shopping centre
Séjour de 2 nuits en janvier 2020
Réponse de Dimitri Vasiliev - GM le 16 févr. 2020
Dear David John, Thank You very much for such a nice review. It was a pleasure for us as well to accomodate you in our hotel. Best Regards

2/10 Horrible

Voyageur vérifié

Séjour de 7 nuits en novembre 2019
Réponse de Dimitri Vasiliev - GM le 3 janv. 2020
Dear Guest, Thank you very much for taking the time to review about us. We are sorry to see that we couldn't fulfill your expectations from your holiday. It would be great if you could share with us some details of your complain. It would give us the opportunity to increase our hotel’s quality in order to offer you a better service. Best Regards

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property is in the heart of Old Town. Everything is in walkable distance. The staff are helpful and amazing. My wife and I were on honeymoon, so they welcomed us in a nice way. Would definitely recommend this to anyone.
Séjour de 4 nuits en octobre 2019
Réponse de Dimitri V. - GM le 15 déc. 2021
Dear Guest. Thank you very much for taking your time and review about us. We appreciate your kind feedback and we are very happy that you enjoyed our services. It will be our pleasure to welcome you back in the near future! Best Regards.

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
clean and good hotel
I was there for a few nights, the location is excellent, the hotel staff is very friendly and clean.
Séjour de 2 nuits en octobre 2019
Réponse de Dimitri V. - GM le 15 déc. 2021
Dear Guest. Thank you very much for taking your time and review about us. We appreciate your kind feedback and we are very happy that you enjoyed our services. It will be our pleasure to welcome you back in the near future! Best Regards.

2/10 Horrible

Voyageur vérifié

Voyage en couple
Les points forts : Propreté
Les points faibles : Personnel et service
Where do I start!! The hotel was prot the worst hotel I’ve ever staid in! The breakfast was extremely poor with very little choice, there was one member of staff who tried the rest of them were absolutely useless. The room was very tired looking and the bathroom was horrible, no toilet seat lid, the shower was inside a jacuzzi bath that you had to climb up steps to get into. There was no hot way on our last two days.
Séjour de 16 nuits en septembre 2019
Réponse de Dimitri Vasiliev - GM le 16 oct. 2019
Dear Guest, First of all thank you for taking your time to write a review about our hotel. You made a reservation 6 month before your arrival and on the day you have checked in you wanted to change your reservation dates and take some refund but your reservation didn't have such an option thats why we couldn't help you. After that you said that you didn't like the bathroom (there is an information and the pictures of the bathroom on expedia that the shower in the room that you have booked has a jakuzi tub inside). Than we said you that there is a chance to change your room to the upper category room (free of charge) with separate jakuzi in it, hovewer you didn't want even look to it. After that you complained about the roads in the old town and we told you that you can use a golf cars for that but you didn't accept that as well. After a few hours of your checkin time you made a bad review about the staff, breakfast and the hotel. Even like that we have tried our best to feel you comfortable for the rest of your stay. On your last day there were no hot water for few hours and not 2 days due the municipal road works. We are sorry that you couldn't have good memories in our hotel but we still hope to accomodate you in the future again and turn this bad moments to amazing ones. Best Regards

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Stads resa
Allt perfekt inne i pls town Antalya
Séjour de 3 nuits en septembre 2019
Réponse de Dimitri Vasiliev - GM le 16 oct. 2019
Dear Guest, Thank you very much for sharing this post regarding your stay. We hope that you had a lovely time with us and enjoyed it. We would be very pleased if you choose our hotel for your next vacation...

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Her sey süper. Ama bu katagori otelde kahvaltinin daha iyi omasini beklerdim
Séjour de 1 nuit en septembre 2019
Réponse de Dimitri Vasiliev - GM le 14 oct. 2019
DEĞERLİ MİSAFİRİMİZ; Zaman ayırarak yapmış olduğunuz güzel değerlendirme için teşekkürlerimizi sunar, sizi en kısa zamanda tekrar otelimizde ağırlamaktan mutluluk duyacağımızı bilmenizi isteriz.

4/10 Médiocre

Voyageur vérifié

Voyage en famille
Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
location it's to move around ,near places of attractions
Séjour de 7 nuits en juin 2019
Réponse de Dimitri Vasiliev - GM le 16 oct. 2019
DEAR GUEST Thank you very much for sharing your review here. Please be assured that the relevant department has been made aware of the issue you experienced. It will be a pleasure to welcome you back on future at Eski Masal Hotel again.

8/10 Bien

Andre, San Francisco

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
this is a small boutique hotel so it has limitations, but it is very well-located and offers interesting rooms and suites. Service is good. Take a short walk to the harbor and eat or relax with a magnificent view. The old town location is great. Special thanks to Hakan for good friendly service and making me a delicious omelet for breakfast.
Séjour de 2 nuits en mai 2019
Réponse de Dimitri Vasiliev - GM le 16 oct. 2019
Dear Andre Thank you very much for taking the time and review about Puding Suite. We appreciate your kind feedback. We are very happy that you enjoyed all our services. It will be our pleasure to welcome you back in the near future! Best Regards

10/10 Excellent

dAVID

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fabulous hotel
We have stayed in a number of hotels in Kaleici and this is by far our favourite .The room was massive, with dressing area and bathroom with massage shower ,huge jacuzzi bath and twin sinks.Bottled water provided daily ,dedicated wifi extender ...so many things to mention.Breakfast was perfect ,selection of cheeses ,salami,olives etc and a choice of eggs .The location is fabulous.. close to many restaurants and bars ..We will certainly be back
Séjour de 2 nuits en novembre 2018
Réponse de Dimitri Vasiliev - GM le 16 oct. 2019
DEAR DAVID Thank you for taking time to get in touch with us to share your recent experience in Eski Masal Hotel. We were delighted to read that you have encountered genuine and top level service from our entire team all through your stay with us. It will be a pleasure to welcome you next year…

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté
daha iyi olabilir
vasat bir otel, kahvaltı zayıf, temizlik iyi
Séjour de 1 nuit en septembre 2018
Réponse de Dimitri Vasiliev - GM le 10 oct. 2018
Değerli Misafirimiz; Öncelikle zamanınızı bize ayırıp yorum yazdığınız için çok teşekkür ediyoruz. Sizlere daha iyi hizmet sunabilmek için yorumlarınızı değerlendirmekteyiz. Sizleri tekrar otelimizde görmekten mutluluk duyacağımızı da belirtmek isteriz. Saygılarımla.

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service et confort de la chambre
Great location, really good staff, but my room was not in great condition (comforter was stained, missing some of its decorations).
Séjour de 2 nuits en septembre 2018
Réponse de Dimitri Vasiliev - GM le 10 oct. 2018
Dear valued guest, Thank you very much for taking the time to write this review about our hotel. It gives us to the opportunity to increase our hotel’s quality in order to offer you a better service. 'cause such constructive reviews are really priceless and increase the motivation of us. Please be assured that the relevant department has been made aware of the issue you experienced. It will be a big pleasure to welcome you back next summer at Eski Masal again. Best Regards,

10/10 Excellent

Gökhan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2018
Réponse de Dimitri V. - GM le 27 juin 2018
Teşekkürler

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre
Réponse de Dimitri Vasiliev - GM le 16 oct. 2019
Thank you very much for taking your time and review our hotel!

8/10 Bien

Seda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Réponse de Dimitri Vasiliev - GM le 16 oct. 2019
SAYIN: SEDA HANIM Zaman ayırarak yapmış olduğunuz güzel değerlendirme için teşekkürlerimizi sunar, sizi en kısa zamanda tekrar otelimizde ağırlamaktan mutluluk duyacağımızı bilmenizi isteriz

8/10 Bien

yee nar

Les points forts : Propreté et confort de la chambre
Réponse de Dimitri Vasiliev - GM le 16 oct. 2019
Thank you very much for taking your time and review our hotel!

10/10 Excellent

Sima

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Harika
Çok memnun kaldık. Her şey çok güzeldi. Konumu güzel Havaalanından tramwayla hemen ulaşım, yakın yerlere otobüs durakları hemen otelin yanıbaşında.
Séjour de 3 nuits en mars 2018
Réponse de Dimitri Vasiliev - GM le 21 mars 2018
Zaman ayırarak yapmış olduğunuz bu güzel değerlendirme için teşekkürlerimizi sunar, sizi en kısa zamanda tekrar otelimizde ağırlamaktan mutluluk duyacağımızı bilmenizi isteriz.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Großzügige Zimmer yakuzzi unpraktisch zum duschen
Sehr schönes Hotel in bester Lage in der Altstadt
Séjour de 1 nuit en février 2018
Réponse de Dimitri Vasiliev - GM le 7 mars 2018
Thank you for your time to write a comment on this portal. As Eski Masal Hotel, our best goal is to renew with each passing day to higher level of service and praise to our quality of service. In this direction as a management, we believe that your valuable complaints, criticisms and suggestions will make a positive contribution in our work. All complaints, criticisms and suggestions are evaluated and the necessary work will be done. It was a pleasure to welcome you. We hope to see you again. Best Regards

10/10 Excellent

Alisa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Superbl hotel & helpfully staff.
Place are fantastic! More and more night's stay!
Séjour de 1 nuit en février 2018
Réponse de Dimitri Vasiliev - GM le 7 févr. 2018
Thank you very much for this valuable review! You are fantastic people. Hope to accomodate you here again!

10/10 Excellent

NIHAD

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
اكثر من رائع
مريح ونظيف وموقع ستراتيجي
Séjour de 2 nuits en décembre 2017
Thank You very much!

6/10 Satisfaisant

Mahmoud

Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
You can named as motel not hotel
Séjour de 3 nuits en octobre 2017
Dear Mahmoud, We are sorry to see that we couldn't fulfill your expectations from your holiday. Although it iseems that there have been some issues. Could You provide us some comments so we can understand which points should be dealt with. We assure you that your comments will find right places and will be used to prevent similar problems in the future. Thank you very much for your time for this review and choosing us for your holiday. Best Refards, Dimitri Vasiliev - GM

8/10 Bien

Voyageur vérifié

Les points forts : Propreté et personnel et service
Excellent location in Old Town, easy to access everything. Staff were kind and always on hand, a lovely little botique hotel.
Séjour de 3 nuits en septembre 2017
Réponse de Dimitri Vasiliev - GM le 3 nov. 2017
Dear Guest, Thank you for taking the time and posting a great review of your stay at Eski Masal Hotel. We are delighted you enjoyed your stay and experienced exemplary guest services; we look forward to host you back as a returning guest at the earliest opportunity. With all my best wishes. Kind Regards,

10/10 Excellent

Mehmet Sait

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Masal Gibi
Harika konum temiz otel temiz oda havuz çok küçük.. süs havuzu gibi
Réponse de Dimitri Vasiliev - GM le 14 oct. 2019
SAYIN MEHMET BEY Zaman ayırarak yapmış olduğunuz güzel değerlendirme için teşekkürlerimizi sunar, sizi en kısa zamanda tekrar otelimizde ağırlamaktan mutluluk duyacağımızı bilmenizi isteriz.

10/10 Excellent

Mohammed

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
رائع
رائع ، نظافة وهدوء وتعاون ، أصناف الافطار غير متعددة
Réponse de Dimitri Vasiliev - GM le 14 oct. 2019
Dear MOHAMMED, Thank you very much for sharing this post regarding your stay. We hope that you had a lovely time with us and enjoyed it. We would be very pleased if you choose our hotel for your next vacation.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Réponse de Dimitri Vasiliev - GM le 14 oct. 2019
DEAR GUEST: Thank you very much for taking your time and review our hotel!

10/10 Excellent

andrew, london

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A hidden gem!
This hotel is simply fantastic. It's only has a small number of rooms, all of the, are suites and very spacious. It's simply packed to the rafters with excellence, luxury and special touches (for example each suite has its own wifi connection). The hotel set within a very historic building, complete with thick walls, and set in the outer part of the old town of Antalya. It takes about 5-10 minutes to walk downhill to the harbour, but there there are plenty of restaurants, carpet shops and bazaars in the immediate vicinity. Quite simply this was one the nicest hotels in the area, and a very real and surprising find. I will very happily return again
Séjour de 3 nuits en juin 2017
Réponse de Dimitri Vasiliev - GM le 10 juil. 2017
Dear Andrew, Thank you for posting a great review of your stay at Eski Masal Hotel. We are delighted you enjoyed your stay; we very much appreciate your kind recommendation and look forward to welcoming you back as a returning guest at the earliest opportunity. Kind Regards,

10/10 Excellent

raejoon

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
not bad, but breakfast was weak
Réponse de Dimitri V. - GM le 15 déc. 2021
Dear Guest. Thank you very much for taking your time and review about us. We appreciate your kind feedback and we are very happy that you enjoyed our services. It will be our pleasure to welcome you back in the near future! Best Regards.

8/10 Bien

Otto Jarle, Trondheim

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ett døgn i Antalya.
1 døgn. Hotellet er meget bra +++. Kort gangavstand til Gamlebyen og havna.
Réponse de Dimitri V. - GM le 15 déc. 2021
Dear Guest. Thank you very much for taking your time and review about us. We appreciate your kind feedback. It will be our pleasure to welcome you back in the near future! Best Regards.

10/10 Excellent

Mehmet Sait

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
merakdan gittim
Güzel bir konsept. Herşeyde kolaylık gösteren hizmet anlayısı. Memnun kaldim.
Réponse de Dimitri V. - GM le 15 déc. 2021
Teşekkür ederiz.