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Avis sur Martinhal Quinta Family Resort

4 out of 5
Martinhal Quinta Family Resort
André Jordan Apartado 2243,1, Loulé, FAO

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 39 avis sur 57." "
Note des voyageurs de 8 (Bien), d’après 13 avis sur 57." "
Note des voyageurs de 6 (Satisfaisant), d’après 2 avis sur 57." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 57." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 57." "

9,4/10

Propreté

9,6/10

Personnel et service

9,0/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

7,2/10

Écoresponsabilité

Avis

10/10 Excellent

christophe, LAVAL

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
superbe prestations accueil et hôtellerie
Les villas sont spacieuses, très bien équipés. Le personnel d'une réactivité exceptionnelle. L'hôtel est situé dans le quartier résidentiel de "Quinta do Lago" (4 golfs dans le quartier pour les pratiquants).super séjour dans un joli cadre.

10/10 Excellent

JOANNE

Séjour de 5 nuits en avril 2024
Réponse de Marina Almeida le 16 mai 2024
Dear Joanne, Thank you so much for taking the time to share your feedback on your recent stay at our resort. We are thrilled to hear that you had a wonderful experience with us.We appreciate your feedback and look forward to welcoming you back for another unforgettable stay in the near future. With warm regards,Marina AlmeidaGuest Service Manager

10/10 Excellent

Robert

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location. Great property. Close to beautiful beach.
Séjour de 6 nuits en mars 2024
Réponse de Marina Almeida le 25 mars 2024
Dear Mr. Robert, Thank you so much for taking the time to share your wonderful comments regarding your experience at Martinhal Quinta. It is a true pleasure to read that we were able to provide you with a wonderful experience and we will be looking forward to welcoming you again in the future. With kind regards, Marina AlmeidaGuest Service Manager

10/10 Excellent

Nicola

Voyage en famille
Séjour de 3 nuits en décembre 2023
Réponse de Marina Almeida le 28 déc. 2023
Dear Nicola, We would like to thank you so much for your wonderful evaluation regarding your stay at Martinhal Quinta. It is very rewarding for the entire team to know that we exceeded your expectations. It will be a true pleasure having your preference again in the future. Kind regards, Marina AlmeidaGuest Service

10/10 Excellent

Carmen

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
No me gustó el horario del restaurante y tienda, cerrababan a las 18:00, demasiado pronto para mi
Séjour de 1 nuit en décembre 2023
Réponse de Marina Almeida le 11 déc. 2023
Estimada Señora Carmen, En primer lugar nos gustaría agradecerle que haya compartido su opinión sobre su experiencia en nuestro resort. Sus comentarios son muy importantes para nosotros y serán compartidos con todo el equipo para futuras mejoras en la calidad de nuestro servicio. Sería un verdadero placer para nosotros volver a contar con su preferencia en el futuro. Saludos cordiales, Marina Almeida Guest Service Manager

4/10 Médiocre

Guilherme

Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en novembre 2023
Réponse de Marina Almeida le 21 nov. 2023
Estimado Guilherme, Gostaríamos primeiramente de agradecer a partilha da sua opinião relativamente à experiência connosco. Lamentamos no entanto, não ter correspondido na totalidade às suas expectativas, esperando que tal não seja impedimento para voltarmos a ter a sua preferência no futuro pois seria um enorme prazer voltar a dar-lhe as boas-vindas. Com os nossos melhores cumprimentos, Marina AlmeidaGuest Service Manager

2/10 Horrible

Benjamin

Séjour de 2 nuits en octobre 2023
Réponse de Marina Almeida le 17 oct. 2023
Dear Mr. Leuenberger, First of all we would like to thank you for sharing your opinion regarding your experience with us. We regret to know that we did not meet your expectations but will be looking forward to having your preference again in the future. With kind regards, Marina Almeida Guest Service Manager

10/10 Excellent

Russell, Kilmacolm

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 8 nuits en septembre 2023
Réponse de Marina Almeida le 21 nov. 2023
Dear Russell, Thank you so much for taking the time to share your amazing evaluation regarding your stay at Martinhal Quinta Resort. It will be a great pleasure having the opportunity to welcome you again in the future. With kind regards, Marina AlmeidaGuest Service Manager

10/10 Excellent

Clare

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Couldn’t fault the resort or staff. Wonderful stay thank you!
Séjour de 2 nuits en juin 2023

10/10 Excellent

mmidakota

Séjour de 1 nuit en mars 2023

10/10 Excellent

Susan

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en mars 2023

10/10 Excellent

Geoffrey

Séjour de 1 nuit en février 2023

2/10 Horrible

Voyageur vérifié

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Soso
Took deposit and 3 weeks later we waiting for the 500€ to come back… little bit tired place.
Séjour de 1 nuit en décembre 2022

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
stort och rymligt hus med pool 2x3 meter
Det verkar bara vara de allra största husen som har den stora poolen. Husen är vända så att man får antingen förmiddagssol eller eftermiddagssol. Vill man nyttja poolen större delen av dagen i sol får man försäkra sig om ett hus åt rätt håll, viket man gärna gjorde åt mig!
Séjour de 2 nuits en novembre 2022

8/10 Bien

GRAHAM

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Good resort, nice villa but pool needed repair and
Family holiday to celebrate my wife’s forth coming 60th birthday. Needed somewhere that would keep my 2 1/2 year old grandson amused, and this resort met that requirement, good pool area with kids trampoline and sandpit, and separate kids club. Villa was a great size we had 7 adults and one child in the party and plenty of room. The Villa itself was clean and a great base, my only negative comment would be the swimming pool at the villa, this was clean enough to swim in ….just, and it was clear that it needed repairing as about 30% of the small wall tiles were missing. If the pool hadn’t been in need of repair I would have given this a review a excellent for all aspects
Séjour de 4 nuits en septembre 2022

10/10 Excellent

John

Séjour de 8 nuits en juin 2022

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect family holiday
Wonderful stay at Martinhal Quinta. The townhouse was perfect for us with 2 upstairs bedrooms and downstairs living area. The kitchen was really well equipped. We loved the main site pool and dining area. Really tasty lunches and breakfasts, and excellent waiting staff who were great with little kids!
Séjour de 7 nuits en mai 2022

10/10 Excellent

Stephen

Séjour de 6 nuits en octobre 2021

10/10 Excellent

Ana

Voyage en famille
Les points forts : Propreté et confort de la chambre
O lugar é lindo, as opções de lazer são ótimas para quem vai com crianças mas o ponto alto é a cortesia da equipe. Ficamos encantados com a simpatia, agilidade e atenção ao cliente.
Séjour de 2 nuits en novembre 2020

6/10 Satisfaisant

Voyageur vérifié

Séjour de 3 nuits en avril 2020

10/10 Excellent

Voyageur vérifié

Séjour de 2 nuits en novembre 2019

8/10 Bien

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en octobre 2019

8/10 Bien

Samuel

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 6 nuits en septembre 2019

10/10 Excellent

Voyageur vérifié

Séjour de 5 nuits en juillet 2019
Réponse de António Silva le 25 juil. 2019
Thank you;

10/10 Excellent

Tommy, Ireland

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is the second time in 3 years to stay at the Martinhal Quinta. We stayed in a 4 bedroom villa which was very clean and had all the amenities and more needed for a young family of 5. Everything was catered for including high chair and stair gates. The staff are all child friendly, giving high fives and making sure everything is ok. I highly recommend the Martinhal Quinta and also recommend a car hire just for convenience to visit local restaurants and the surrounding area.
Séjour de 10 nuits en juin 2019
Réponse de António Silva le 9 juil. 2019
Dear Tommy; Thank you for the time on reviewing your stay in Martinhal Quinta; We hope to be able to welcome you and your family again in the near future . yours sincerely

10/10 Excellent

Len

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Family holiday
Visited with my wife, daughter and 2 grandsons in a 4 bed villa with pool. Lots of space inside and very well equiped ... pool fenced off for safety of grandkids as requested. Breakfast buffet was good and staff very patient. Kids Club for 3 year old grandson was well organised and he enjoyed himself. Local golf excellent.
Séjour de 8 nuits en mai 2019
Réponse de António le 4 juin 2019
Dear Len; Thank you for taking the time to review your stay with us; Hope to be able to welcome agian in near furure; yours sincerely

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
We'll probably return for another holiday
The Martinhal Quinta is great if your kids are between age 2 and 7 ish. It's a shame that the kids club and the pool area are at opposite ends of the resort but it's not a problem. Overall the staff are excellent but could do more to organise activities especially on poor weather days
Séjour de 13 nuits en avril 2019
Réponse de António Silva le 30 avr. 2019
Thank you for the time spent on commenting your stay and to review our very own Martinhal Quinta. We have acknowledged your review and are at this moment preparing and Implementing more activities for the children as well as for adults on our pool hangout; I hope to be able to welcome you again in our resort; yours sincerely

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Excellent family resort, well equipped villa, quiet and relaxing, nice families, good breakfast, easy check in and out, spacious villas. We love it here!
Séjour de 4 nuits en avril 2019
Réponse de António Silva le 23 avr. 2019
Thank you fro reviewing yor stay in Martinhal Quinta. We are delighted that you have loved it. yours sincerely

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Portugal Holiday
Excellent family holiday Staff very friendly and helpful
Séjour de 12 nuits en mars 2019
Réponse de António Silva le 23 avr. 2019
Dear Michael; Thank you for taking the time to write the review; Hope to be able to welcome you again in near future; yours sincerely

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful, safe location. Plenty for the children to do with games room and indoor pool for a rainy day. Staff magnificent and genuinely helpful
Séjour de 5 nuits en octobre 2018

8/10 Bien

Francisco

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en octobre 2018

8/10 Bien

Freybird, Shropshire

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice surprise
Pleasant surprise when we arrived the villa was huge and maintained at a very high standard, everything you needed and more. Staff were friendly and very helpful. Little Deli on site with great fresh produce including bread & croissants. Only downside Quinta do Lago is not a town it's purpose built complex's around golf courses all very nice but no cafes, bars or restaurants (apart from one) other than on the complex which are expensive, you need to hire a car to get into the towns. Driving is nice and relaxed but a few strange junctions and signs. For any wildlife lovers its a good spot with Ria de Formosa nature reserve 20 mins walk away, Flamingo's, Hoopoe etc. also Red necked Nightjar in the local pine wood, would definitely go back.
Séjour de 7 nuits en septembre 2018

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Friends break
Lovely villa. Nice pool area. Good choice of breakfast. Downside you can't pay cash at the pool everything has to go to the villa. Can't pay cash in the shop. Needs adult only pool far to many kids by the pool so was noisy.
Séjour de 4 nuits en septembre 2018
Réponse de António le 2 oct. 2018
Thank you for your comments regarding Martinhal Quinta Family Resort, which we truly value; Hop eto able to accommodate you and your friends again in a near future;

10/10 Excellent

Chris, Breda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastic resort for families to book.
We had a very nice villa with private pool. The villa had all the equipment a family with (young) children needs and also had the necessary safety features. The food is the restaurant was very good and they also had a special menu for babies, just brilliant!
Séjour de 7 nuits en septembre 2018
Réponse de António le 2 oct. 2018
Dear Cris; Thank you for having the time to write your review and hope to be able to welcome you again in martinhal Quinta; Yours sincerely

10/10 Excellent

pippa, Kent

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great for families
Cannot fault the villa at all. Last year we stayed there in a 4 bed detached villa and this year in a 3 bed townhouse as we had one less in party. We were worried it was going to be much smaller in comparison but we were pleasantly surprised. It’s great to have the communal pool to visit too and there is plenty of play equipment to keep children entertained. The breakfast is excellent if you want a day off. My only complaint is that although the villas were super clean, the toilet facilities at the pool were less so and not checked regularly.
Séjour de 11 nuits en août 2018
Réponse de António Silva le 4 sept. 2018
Dear Ms. Pippa; Thank you for taking the time writing your comments; We are in fact considering and studying the option opening the pool facilities earlier in the future; We do have our breakfast room available from 07:30 a.m. as well as our O Mercado where we also serve coffee and other hot drinks early in the morning if you wish to have an early start; Regarding the pool facilities we have already created and are implementing new directives in order to have these checked and addressed more regularly; Hope to able to welcome you again in Martinhal Quinta; yours sicnerely

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent for families
5 star stay - especially for big families - worth the extra spend and much mor relaxed than a package holiday that costs the same !
Séjour de 9 nuits en juillet 2018
Réponse de António Silva le 1 août 2018
Thank you for having the time to Write this review and for your kind comment; We hope to be able to welcome you many more times in our very own Martinhal Quinta; Yours Sincerely

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en mai 2018
Réponse de António Silva le 17 juil. 2018
Thank you

8/10 Bien

Chris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay at Martinhal
Great location. Amazing staff. Child care excellent
Séjour de 3 nuits en mai 2018
Réponse de António Silva le 17 juil. 2018
Dear Chris; Thank you for having the time to share your experience and hopefully we will be able to welcome you once again in a near future; Yours sincerely

10/10 Excellent

Walter, Upstate New York

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
WONDERFUL MARTINHAL FAMILY RESORT
OUR EXPERIENCE AT THE MARTINHAL RESORT WAS AMAZING. OUR VILLA WAS EVEN BETTER THAN WE IMAGINED FROM THE DESCRIPTION AND PHOTOS ON THE WEBSITE. JUST AWESOME!!! AND THE STAFF..... THE MARTINHAL STAFF WAS UNLIKE ANY STAFF I HAVE SEEN ANYWHERE ELSE. EVERYONE TREATED US LIKE FAMILY, AND THIS MADE FOR AN EXCEPTIONALLY REWARDING EXPERIENCE. MANY THNAKS TO EVERYONE WHO WORKS AT MF RESORT QUINTA do LAGO.
Séjour de 7 nuits en avril 2018
Réponse de António Silva le 1 mai 2018
Dear Mr. Walter; Thank you for your kind words and rest assured that we always do or utmost to provide better and better service to our guests which are also a big part of the Martinhal Family; Yours sincerely

10/10 Excellent

Ian, UK

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fab week in the heart of Quinta
We were very impressed by the spacious high quality town house. Our garden with its little pool was private and a real sun trap. The pool hangout area was fab - our children loved the trampoline and camper van, which really helped them find friends. We used the indoor pool on a rainy day, which was also lovely. Breakfasts were a real treat and all the food we ate at lunch and dinner was lovely. Our children went to kids club twice and really enjoyed it. The shop on site is smart and has good quality, albeit limited produce. We did find we needed to use the larger supermarket, which is only a 4 min drive away and also good quality. The nearby beach is beautiful. A great stay.
Séjour de 7 nuits en avril 2018
Réponse de António Silva le 1 mai 2018
Dear Mr. Ian; Thank you so much for sharing with us your wonderful experience at Martinhal Quinta and letting us know you have had a marvelous time here along with your family; Hope to be able to welcome you again; Yours sincerely

10/10 Excellent

Simon , London England

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Customer Service
I will like to mention that the customer service from the reception to the Mbar was fantastic especially will two staffs called Bruno and Enrique, they really made us feel welcome.
Séjour de 5 nuits en décembre 2017
Réponse de António Silva le 2 janv. 2018
Dear Simon; Thank you for taking the time to writte this post; Your compliments will be shared with our co-workers as well; Hope to be able to welcome you once again in our Martinhal Quinta; Kind Regards António

10/10 Excellent

Liz, nl

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice townhouse, golf resort
We stayed one night but would definitely consider a golf holiday in the future. Clean, comfortable, spacious.
Séjour de 1 nuit en octobre 2017

10/10 Excellent

JM, London

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Almost Perfect Holiday for Families with Under 5s
If you've got a family with kids under 5, and you're desperate for a proper holiday, go here. We loved it. It's fantastic. Go there. You won't believe the relief you feel when you're actually enjoying yourself. ALL the staff were a delight to deal with, our kids ran into the kids club (they were that keen to return), our villa was large and almost too big, the main pools were fab, the restaurant food was very good (albeit the menu is limited, although in a mostly self-catering site, that's understandable). And the setting of Quinta Do Lago is immaculate and the beech and lagoon are beautiful. The only issues I have are: There is no proper kids playground (the trampoline, pool, van, sandpit etc are great, but a set of swings, slide etc are required to tire out your toddlers). There's no gym. The shop has a well-chose range but is very pricey... and thus empty. (Reduce the prices, and bingo, more customers!)
Séjour de 14 nuits en septembre 2017

8/10 Bien

PJ, UK

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good choice for holiday with family.
We stayed in a 3-bed townhouse with child friendly facilities (fenced off pool, stair gates etc). The pool in the property was too cold to swim in (mid-September) and the garden was small and lost the sun around 2pm - we wonder if this was because we had requested the child-friendly facilities that we were more restricted in terms of which property we were allocated. All rooms were spacious and clean. Staff were very helpful and the M-Bar is well equipped for families (baby pool - colder than the big pool, a decommissioned camper van, trampoline, large sand pit, and water fountains). The supermarket was no more expensive than Apolonia but quite limited in choice. Food from O'Terraco was disappointing - my cod was really salty. Breakfast was excellent (out of season it is included in price). The beach was nearby but no facilities are included from the hotel.
Séjour de 7 nuits en septembre 2017

10/10 Excellent

Julie, cheshire

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fabulous
Couldn't have asked for more. Perfection Wonderful setting, wonderful staff, wonderful accommodation.
Séjour de 3 nuits en septembre 2017

10/10 Excellent

Donny

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent Resort with all Amenities
Clean and well kept premises. Friendly Staff. Located close to the center and beach.
Séjour de 3 nuits en septembre 2017

8/10 Bien

sara, haslemere uk

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great villa with pool
We hired a 2bed villa with pool , villa was great everything you could need . Maid service and concierge great . Shop had everything but wider selection at the local supermarket. Pool hangout great . My only comment for our villa was the sun loungers were not too comfortable and the restaurant deserted in the evenings . Lots of local fab restaurants to choose from
Séjour de 9 nuits en août 2017

6/10 Satisfaisant

l aba

Les points forts : Propreté, personnel et service, confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Nice but tired
Paid a lot of money for very old / tires accomodation. Nice staff however the accommodation is furnished to the bare minimum. Pure rental properties.
Séjour de 10 nuits en juillet 2017

10/10 Excellent

Tommy, Ireland

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Brilliant Family Resort
We are a family of 4 with kids aged 4 and 5 and we stayed in a 2 bedroom townhouse. The facilities at the Martinhal are excellent catering for all of the families needs our kids loved the hangout area with the Trampoline and camper van and the supermarket on the resort was so handy for any necessary bits. Our kids attended the kids club a few times and really enjoyed it. Would recommend a car hire to get you around Quinta. We are already planning for next years trip
Séjour de 7 nuits en juillet 2017
Réponse de António Silva le 22 juil. 2017
Thank you for choosing Martinhal Quinta for spending your holidays with your family and for taking the time to share your experience with us. We are very pleased to know that you have enjoyed your stay in Martinhal Quinta and we look forward to welcome you all again in future Stays. Kind regards

10/10 Excellent

Bella

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastic villa, best of both worlds
Fantastic stay at Martnhal Quinta. The 3 bed townhouse was huge and beautifully decorated (I think it had been recently refurbished). The kitchen was well appointed, rooms cleaned daily and the staff were very helpful and accommodating. Downsides: the villa pool was pretty small (but the central pool is large and lovely), there are steps down to the villa so not ideal with a buggy, there is not much of an atmosphere at the resort centre. It could do with more of an evening restaurant. Overall, really recommend.