Avis sur Comfort Suites Albuquerque Airport
Comfort Suites Albuquerque Airport
1401 Woodward Road SE, Albuquerque, NM
Avis
9,4
Exceptionnel
9,6/10
Propreté
9,4/10
Personnel et service
9,2/10
Équipements
9,6/10
Infrastructures et conditions de l’hébergement
9,2/10
Écoresponsabilité
Avis
7 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 10 janv. 2024
Hello Alexandre,Thank you for your kind words! We pride ourselves on providing the best customer service possible. It was our pleasure to have you as our guest, and we hope to welcome you back in the future for another wonderful experience at our hotel.
10/10 Excellent
Isabelle
2 mars 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bonne étape
Isabelle
Séjour de 3 nuits en février 2023
Réponse de Manager le 4 mars 2023
Hi Isabelle,Your feedback will encourage all our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us and we are sorry to hear you were not impressed with our breakfast services. We are always looking for ways to improve upon the guest experience so thank you for sharing.
10/10 Excellent
DOMINIQUE
Voyage d’affaires
1 févr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
SUPER GREAT PLACE
DOMINIQUE
Séjour de 1 nuit en janvier 2023
Réponse de Manager le 2 févr. 2023
Hello DOMINIQUE,Thank you for taking the time to share. We appreciate your feedback regarding our staff. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.
10/10 Excellent
Steve, Sainte Thecle
Voyage en groupe
14 oct. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Steve
Séjour de 2 nuits en octobre 2022
Réponse de Manager le 15 oct. 2022
Hello Steve,Thank you for your review and comments regarding our front desk. We hope to see you again and that you will be truly impressed with our continued improvements.
10/10 Excellent
Monica
Voyage en couple
22 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Monica
Séjour de 1 nuit en mai 2024
Réponse de Manager le 24 mai 2024
Hello Monica,We are pleased to hear that Assistant Manager James provided excellent service during your stay. Your feedback is valuable to us as we strive to offer exceptional customer service to all our guests. Thank you for recognizing James and his efforts to ensure you had a positive experience with us.
8/10 Bien
Gregory
21 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gregory
Séjour de 1 nuit en mai 2024
Réponse de Manager le 23 mai 2024
Hello Gregory,We are delighted to hear that you enjoyed our comfortable beds, great location, and friendly staff during your stay. Your feedback on the shower has been noted, and we appreciate your input. We hope to welcome you back for another pleasant stay in the future.
10/10 Excellent
Jake
Voyage en famille
20 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jake
Séjour de 1 nuit en mai 2024
Réponse de Manager le 22 mai 2024
Hello Jake,We're delighted to hear you had a seamless check-in experience with our efficient and welcoming team. Your kind comments are appreciated and we hope to welcome you back soon for another enjoyable stay.
10/10 Excellent
Denise
Voyage d’affaires
19 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Denise
Séjour de 1 nuit en mai 2024
Réponse de Manager le 20 mai 2024
Hello Denise,We are thrilled to hear that you enjoyed our clean and modern rooms, as well as the spaciousness. Thank you for sharing your positive experience with us. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future.
10/10 Excellent
Amanda
19 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amanda
Séjour de 2 nuits en mai 2024
Réponse de Manager le 20 mai 2024
Hello Amanda,We're delighted to hear you enjoyed your stay with us! We strive to provide a clean and safe environment, and our team is always ready to assist guests. Should you have any future concerns, please feel free to reach out to our management team directly for further assistance.
10/10 Excellent
roya
Voyage en famille
17 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
roya
Séjour de 1 nuit en mai 2024
Réponse de Manager le 22 mai 2024
Hello roya,We are delighted to hear that you found our hotel clean, comfortable, and our staff friendly during your stay. Your positive feedback is truly appreciated and we hope to welcome you back in the future for another enjoyable experience.
10/10 Excellent
Lorena
17 mai 2024
Les points forts : Infrastructures et conditions de l’hébergement
Lorena
Séjour de 1 nuit en mai 2024
Réponse de Manager le 19 mai 2024
Hello Lorena,We are delighted to hear that you found our rooms spacious, clean, and pleasant during your stay. Your feedback is greatly appreciated, and we hope to welcome you back as our guest in the future.
10/10 Excellent
Zhixuan
15 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Zhixuan
Séjour de 1 nuit en mai 2024
Réponse de Manager le 17 mai 2024
Hello Zhixuan,We're stoked to hear you enjoyed our spacious and well-maintained rooms, as well as the exceptional service provided during your stay. Should you have any future inquiries or require assistance, please do not hesitate to reach out to our management team directly.
10/10 Excellent
Charles
14 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Charles
Séjour de 2 nuits en mai 2024
Réponse de Manager le 17 mai 2024
Hello Charles,We are so glad to hear of your wonderful stay and the encounters you had with our team who are constantly striving to serve our guests with warm hospitality! We look forward to welcoming you back.
10/10 Excellent
Deborah
13 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Deborah
Séjour de 1 nuit en mai 2024
Réponse de Manager le 14 mai 2024
Hello Deborah,We are elated to hear that you enjoyed the quietness of our property, the cleanliness of the king suite, and the exceptional service provided by our front desk team. Your feedback on the room amenities is appreciated, and we will share your comments with our management team for their review. We hope to welcome you back soon for another pleasant stay!
10/10 Excellent
Sabrina
12 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sabrina
Séjour de 1 nuit en mai 2024
Réponse de Manager le 14 mai 2024
Hello Sabrina,We are thrilled to hear that you had a wonderful experience at our hotel! We appreciate you choosing to stay with us and look forward to welcoming you back in the future.
10/10 Excellent
Karina
Voyage en famille
12 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Karina
Séjour de 2 nuits en mai 2024
Réponse de Manager le 14 mai 2024
Hello Karina,We appreciate your kind words about our front desk team's service. Your satisfaction is our top priority, and we're thrilled to hear they made a positive impact on your stay. We hope to welcome you back soon for another wonderful experience.
8/10 Bien
David
8 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
David
Séjour de 1 nuit en mai 2024
Réponse de Manager le 10 mai 2024
Hello David,We are pleased to hear that you found our hotel to be very clean. Our team works hard to ensure a high level of cleanliness for all our guests to enjoy during their stay. Your feedback is appreciated and we hope to welcome you back in the future.
10/10 Excellent
Holly
Voyage en couple
8 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Holly
Séjour de 1 nuit en mai 2024
Réponse de Manager le 10 mai 2024
Hello Holly,We appreciate your feedback and are pleased to hear you enjoyed our service and had an excellent experience during your stay. We will share your comments with our team. Thank you for choosing our hotel and we hope to welcome you back in the future.
10/10 Excellent
Byron
Voyage d’affaires
8 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Byron
Séjour de 1 nuit en mai 2024
Réponse de Manager le 10 mai 2024
Hello Byron,We are delighted to hear that you found our property convenient for your travels to and from the airport. We hope to welcome you back soon for another pleasant stay.
10/10 Excellent
Zuriell
Voyage en couple
6 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Zuriell
Séjour de 2 nuits en mai 2024
Réponse de Manager le 7 mai 2024
Hello Zuriell,We are delighted to hear that you found our staff to be excellent and hospitable during your stay. Your kind words are truly appreciated and we hope to welcome you back again in the future.
10/10 Excellent
Hector
2 mai 2024
Hector
Séjour de 2 nuits en avril 2024
Réponse de Manager le 24 mai 2024
Hello Hector,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. We look forward to welcoming you back soon for another amazing stay!
10/10 Excellent
Antonio
Voyage en famille
1 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Antonio
Séjour de 1 nuit en avril 2024
Réponse de Manager le 2 mai 2024
Hello Antonio,We're delighted to hear that our staff were able to provide you with exceptional service during your stay. We strive to ensure all our guests have a memorable experience. Should you have any more feedback to share, please feel free to reach out to our management team. We appreciate your kind words.
10/10 Excellent
Hector
30 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hector
Séjour de 1 nuit en avril 2024
Réponse de Manager le 2 mai 2024
Hello Hector,Thank you for sharing your feedback. We appreciate hearing from our guests and will forward your comments to the relevant departments for review and improvement. We hope to welcome you back in the future for a more satisfactory stay.
6/10 Satisfaisant
Lyn
Voyage en famille
29 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lyn
Séjour de 1 nuit en avril 2024
Réponse de Manager le 1 mai 2024
Hello Lyn, We appreciate your feedback regarding our breakfast options and will take it into consideration for future improvements. Our goal is to offer a variety of choices for all our guests' preferences. Thank you for sharing your thoughts with us.
8/10 Bien
CHARLOTTE, BOULEVARD
27 avr. 2024
CHARLOTTE
Séjour de 1 nuit en avril 2024
Réponse de Manager le 1 mai 2024
Hello CHARLOTTE, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.
8/10 Bien
Tressa
Voyage en couple
25 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Tressa
Séjour de 1 nuit en avril 2024
Réponse de Manager le 26 avr. 2024
Hello Tressa,We appreciate you taking the time to provide feedback on your recent stay with us. Our team strives to provide a consistent experience across all locations and we apologize for any discrepancies you encountered. Your comments will be shared internally for review and improvement. We hope this isolated experience will not deter you from choosing Comfort Suites in the future.
10/10 Excellent
Howard
24 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Howard
Séjour de 1 nuit en avril 2024
Réponse de Manager le 26 avr. 2024
Hello Howard,We are delighted to hear that you enjoyed your stay with us and that you found our cleanliness and friendly staff to be exceptional. We pride ourselves on providing great value for our guests' money and are pleased to hear that you found us to be a hidden gem in ABQ. Thank you for choosing to stay with us!
10/10 Excellent
Hugo
24 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hugo
Séjour de 1 nuit en avril 2024
Réponse de Manager le 25 avr. 2024
Hello Hugo,We are thrilled to hear that you found our hotel tranquil, safe, clean, and in an excellent location. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future.
10/10 Excellent
Janes
21 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Janes
Séjour de 1 nuit en avril 2024
Réponse de Manager le 23 avr. 2024
Hello Janes,We are thrilled to hear you had an excellent stay with us! Your positive feedback is truly appreciated, and we hope to welcome you back in the future for another memorable experience.
10/10 Excellent
Susan
21 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Susan
Séjour de 1 nuit en avril 2024
Réponse de Manager le 23 avr. 2024
Hello Susan,Thank you for choosing to stay with us! We are delighted to hear that you had an excellent experience during your time at our hotel. If you have any further comments or suggestions, please do not hesitate to contact us. We hope to welcome you back soon for another enjoyable stay!
6/10 Satisfaisant
Arturo
Voyage en famille, Voyage d’affaires
21 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Arturo
Séjour de 1 nuit en avril 2024
Réponse de Manager le 23 avr. 2024
Hello Arturo, We apologize for the inconvenience you experienced upon arrival. We strive to ensure a seamless check-in process for all our guests and appreciate your feedback. For any further assistance or feedback, please feel free to contact our management team directly.
10/10 Excellent
Wayne
Voyage en famille
20 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wayne
Séjour de 1 nuit en avril 2024
Réponse de Manager le 23 avr. 2024
Hello Wayne,We appreciate you sharing your experience with us. If there are any areas you feel we can improve on, please don't hesitate to reach out to our management team. Thank you for choosing to stay with us, and we hope to welcome you back in the future.
10/10 Excellent
Sarah
Voyage en famille avec de jeunes enfants
20 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sarah
Séjour de 3 nuits en avril 2024
Réponse de Manager le 20 avr. 2024
Hello Sarah,We're glad to hear you and your family enjoyed the clean indoor pool, hot tub, and convenient location of the hotel. We appreciate your feedback on the mattresses and bathtub safety, and we're pleased to know you found a solution for the bath mat with our staff. Your satisfaction is important to us, and we look forward to welcoming you back for your next stay.
10/10 Excellent
zulin
20 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
zulin
Séjour de 1 nuit en avril 2024
Réponse de Manager le 20 avr. 2024
Hello zulin,Thank you for sharing your experience with us. We appreciate your kind words and are delighted to hear that you enjoyed your stay with us. If you have any further feedback or suggestions, please don't hesitate to reach out to us. We look forward to welcoming you back in the future.
10/10 Excellent
Elaine
17 avr. 2024
Elaine
Séjour de 1 nuit en avril 2024
Réponse de Manager le 10 mai 2024
Hello Elaine,We are thrilled to hear that you had a wonderful experience at our hotel! Your satisfaction is our top priority, and we hope to welcome you back soon for another exceptional stay.
10/10 Excellent
Richardo
17 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Richardo
Séjour de 2 nuits en avril 2024
Réponse de Manager le 19 avr. 2024
Hello Richardo,We're delighted to hear about your positive interaction with our team members. Providing excellent service and hospitality is our top priority, and we're glad you felt valued during your stay. Our team looks forward to welcoming you back in the future for another enjoyable experience at our hotel.
8/10 Bien
Marissa
17 avr. 2024
Marissa
Séjour de 1 nuit en avril 2024
Réponse de Manager le 8 mai 2024
Hello Marissa, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.
10/10 Excellent
Charles
16 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Charles
Séjour de 1 nuit en avril 2024
Réponse de Manager le 19 avr. 2024
Hello Charles,We appreciate you sharing your feedback with us. Our team will review your comments regarding the shower setup in the king rooms for future enhancements. Thank you for staying with us and we hope to welcome you back for a better experience.
10/10 Excellent
Myung, San Francisco
14 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Myung
Séjour de 1 nuit en mars 2024
Réponse de Manager le 17 avr. 2024
Hello Myung,We are thrilled to hear that you had a fantastic stay with us! Should you wish to share more details about your experience, please don't hesitate to reach out to us. We look forward to welcoming you back soon!
8/10 Bien
Maricruz
11 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Maricruz
Séjour de 1 nuit en avril 2024
Réponse de Manager le 13 avr. 2024
Hello Maricruz,We appreciate your feedback and are glad to hear you found our staff friendly. We apologize for any inconvenience caused by the system issue and late-night disturbances. Your understanding is valued, and we hope to welcome you back for a smoother experience next time.
10/10 Excellent
Harold
10 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Harold
Séjour de 1 nuit en avril 2024
Réponse de Manager le 12 avr. 2024
Hello Harold,We are delighted to hear that you found our rooms spacious during your stay. Our aim is to provide comfortable accommodations for our guests. Should you have any further feedback or need assistance, please feel free to contact us directly. Thank you for choosing our hotel.
2/10 Horrible
Dawn
10 avr. 2024
Les points faibles : Propreté et personnel et service
Dawn
Séjour de 1 nuit en février 2024
Réponse de Manager le 12 avr. 2024
Hello Dawn, We're disappointed to learn of your experience; we value all feedback and will address this with our team accordingly. If there are further details you'd like to share, please feel free to reach out to our management team directly for a thorough investigation.
10/10 Excellent
Gary
Voyage en couple
9 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gary
Séjour de 1 nuit en avril 2024
Réponse de Manager le 11 avr. 2024
Hello Gary,We are pleased to hear that you found our hotel to be nice and clean. Your feedback is appreciated and we look forward to welcoming you back in the future.
10/10 Excellent
Lydia
9 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lydia
Séjour de 1 nuit en avril 2024
Réponse de Manager le 12 avr. 2024
Hello Lydia,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!
8/10 Bien
Michelle
Voyage en famille
8 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Michelle
Séjour de 1 nuit en avril 2024
Réponse de Manager le 9 avr. 2024
Hello Michelle,We appreciate your kind words about our coffee and are pleased you enjoyed your stay overall. Construction is temporary, we apologize for any inconvenience caused. We value direct bookings, but we appreciate all guests. For any further concerns, please reach out to management directly.
10/10 Excellent
Julie
Voyage en famille
6 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Julie
Séjour de 1 nuit en avril 2024
Réponse de Manager le 9 avr. 2024
Hello Julie,We are delighted to hear that you found our hotel to be a great place to stay. We strive to provide a wonderful experience for all our guests and are glad you enjoyed your time with us. Should you have any future concerns or suggestions, please feel free to contact us directly.
10/10 Excellent
Kathleen, Anaheim
4 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kathleen
Séjour de 1 nuit en avril 2024
Réponse de Manager le 7 avr. 2024
Hello Kathleen,We're delighted to hear you found our bed comfortable during your stay! Our team is pleased that you enjoyed our cozy sleeping arrangements. We appreciate your feedback and hope to welcome you back soon for another restful experience.
10/10 Excellent
Andrew
Voyage en famille
4 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Andrew
Séjour de 3 nuits en mars 2024
Réponse de Manager le 7 avr. 2024
Hello Andrew,We are stoked to hear that our staff was attentive during your stay. We strive to provide exceptional service to all our guests. We hope to welcome you back again soon for another outstanding stay.
10/10 Excellent
Thomas, Brentwood
Voyage en couple
3 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Thomas
Séjour de 1 nuit en avril 2024
Réponse de Manager le 5 avr. 2024
Hello Thomas,We are delighted to hear that you had a pleasant experience with our attentive staff and enjoyed our well-appointed accommodations and facilities. Your kind words motivate us to continue providing exceptional service and comfortable stays for all our guests. Thank you for choosing to stay with us, and we hope to welcome you back in the future.
10/10 Excellent
Marianne
1 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Marianne
Séjour de 1 nuit en mars 2024
Réponse de Manager le 5 avr. 2024
Hello Marianne,We are thrilled to hear that you had a wonderful stay at our hotel! We hope to welcome you back soon for another fantastic experience.