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Avis sur Riviera Zen Hotel Adult Only

Riviera Zen Hotel Adult Only
Saray Mh. Guzelyali Cd. Kum Sk. No 2, Alanya, Alanya

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 53 avis sur 85." "
Note des voyageurs de 8 (Bien), d’après 19 avis sur 85." "
Note des voyageurs de 6 (Satisfaisant), d’après 8 avis sur 85." "
Note des voyageurs de 4 (Médiocre), d’après 2 avis sur 85." "
Note des voyageurs de 2 (Horrible), d’après 3 avis sur 85." "

9,4/10

Propreté

9,2/10

Personnel et service

9,4/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 Excellent

Ibrahim, Molsheim

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
J'ai beaucoup aimé cette hôtel à Alanya car il est très bien situé,et il est très propre. Ça fait depuis 15 ans que je passe mes vacances sur Alanya et environ et honnêtement c'est l'un des meilleurs hôtels niveau rapport qualité-prix. Je vais sûrement y retourner la prochaine fois.
Séjour de 14 nuits en juillet 2022
Réponse de Guest Relation le 2 août 2022
Dear Ibrahim, Thank you very much for your kind comments, for 5 points over 5 and for choosing us for your holiday. We will share your nice comments with all our staff. We are looking forward to welcoming you with the best and healtiest days in Riviera again. Best Regards, Guest Relation

10/10 Excellent

Muharrem

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
La était propre rien à signaler durant mon séjour, personnel aimable et à disposition.
Séjour de 6 nuits en juillet 2021
Réponse de Guest Relation le 2 juin 2022
Dear Muharrem, Thank you so much for choosing us for your holiday, for 10 points and taking your time for that. We are looking forward to welcoming you again in Riviera. With kind Regards Head of Guest Relation

6/10 Satisfaisant

Johann

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Die Hotelanlage selbst ist sehr gut, neu und sehr sauber. Aber es führt eine stark befahrene Straße am Hotel vorbei. Bis 1 Uhr in der Nacht extrem lauter Verkehrslärm durch Motorräder, Hupen etc. Schlaf nicht möglich. Das Hotel schreibt in der Homepage von Expedia, dass die Zimmer "Ausblick auf das Meer(Teilblick) und auf den Pool" haben. Ich habe ein solches Zimmer gebucht. Beim Einchecken sagte man mir, diese Zimmer haben keinen Teilblick zum Meer, sondern nur Pooblick.
Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Johann

Séjour de 1 nuit en avril 2024

10/10 Excellent

Zoltan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
I stayed 10 days in this hotel, and i was very satisfied. The room was cleaned every day, the towels were changed frequently. The breakfast, for me, was also satisfying. Most of the time, if i was in Alanya, i stayed in Riviera Hotel, but in the future very probably i will choose this hotel.
Séjour de 10 nuits en octobre 2023
Réponse de Head of Guest Relation le 24 avr. 2024
Dear Zoltan, Thank you very much for 10 points over 10 points and for choosing us for your holiday. We are looking forward to welcoming you with the best and healtiest days in Riviera Hotels again. Best Regards, Guest Relation

10/10 Excellent

Carmen

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Helpful and friendly staff members Very Clean rooms and the entire hotel Such a good food and variety Excellent location Thank you for your hospitality!
Séjour de 1 nuit en août 2023
Réponse de Guest Relation le 19 sept. 2023
Dear Carmen, Thank you very much for 5 points over 5 points and for choosing us for your holiday. We are looking forward to welcoming you with the best and healtiest days in Riviera Hotels again. Best Regards, Guest Relation

10/10 Excellent

Farid

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
All great in general
Séjour de 10 nuits en juillet 2023
Réponse de Guest Relation le 19 sept. 2023
Dear Farid, Thank you very much for 5 points over 5 points and for choosing us for your holiday. We are looking forward to welcoming you with the best and healtiest days in Riviera Hotels again. Best Regards, Guest Relation

6/10 Satisfaisant

Bayram

Séjour de 13 nuits en juillet 2023
Réponse de Guest Relation le 19 sept. 2023
Dear Bayram, Thank you very much for choosing us for your holiday. I wish you would have written why you gave the 3 points and we would have known our shortcomings.We are looking forward to welcoming you with the best and healtiest days in Riviera Hotels again. Best Regards, Guest Relation

10/10 Excellent

My

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en juillet 2023
Réponse de Guest Relation le 19 sept. 2023
Dear Guests, Thank you so much for choosing us for your holiday and taking your time for 10 scores.. We are looking forward to welcoming you again in Riviera. With kind Regards Head of Guest Relation

10/10 Excellent

Tarja

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hotelli siisti, sijainti hyvä, rauhallinen, matkustimme mieheni kanssa kahden. Viihtyisä allasalue, lapsia ei ollut hotellissa montaakaan. Ruokatilat siistit ja viihtyisät. Henkiläkunta auttavaisia, mukavia. Huone erinomainen. Otimme huoneen altaalle päin, hyvä valinta. Ruoka hyvää vaikka olen nirso🙂. Menen varmasti uudelleen seuraavalla lomalla. 10/10🙂
Séjour de 3 nuits en juillet 2023
Réponse de Head of Guest Relation le 25 juil. 2023
Dear Tarja, Thank you very much for 10 scores and for choosing our hotel when planning your holiday. It was a great honor for us to welcome you as guests in our house. In addition, we would like to thank you for the time you have taken to submit your nice lines. We really hope that we will be able to welcome you again in our hotel. Until then, we wish you a wonderful time and stay. With kind Regards Head of Guest Relation

2/10 Horrible

Soner

Séjour de 2 nuits en juin 2023
Réponse de Head of Guest Relation le 25 juil. 2023
Dear Soner, Thank you very much for choosing our hotel and for taking the time and evaluating it. I wish you would write down the reason why you gave 2 out of 10 so that we could find out what our mistakes and shortcomings are. I hope to see you again on healthy days... Good afternoon Guest Relation

10/10 Excellent

Søren

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place
We got a very varm welcoming as we came late in the evening. Cleaning was perfect and the room was wery comfy. The staff knows how to make ther guests feeling welcome. We can recommend the hotel if your are looking for a great holiday spot in Alanya.
Séjour de 14 nuits en juin 2023
Réponse de Head of Guest Relation le 25 juil. 2023
Dear Soren, Thank you very much for choosing our hotel when planning your holiday. It was a great honor for us to welcome you as guests in our house. In addition, we would like to thank you for the time you have taken to submit your nice lines. We really hope that we will be able to welcome you again in our hotel. Until then, we wish you a wonderful time and stay. With kind Regards Head of Guest Relation

10/10 Excellent

Vladimir

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
New renovation, nice interior, friendly stuff, great location, good food, beach across the road.
Séjour de 1 nuit en mai 2023
Réponse de Guest Relation le 10 mai 2023
Dear Vladimir, Thank you very much for your comments, 5 points over 5 and for choosing us for your holiday. We are looking forward to welcoming you with the best and healtiest days in Riviera again. Best Regards, Guest Relation

8/10 Bien

Solveig

Séjour de 14 nuits en octobre 2022
Réponse de Guest Relation le 29 déc. 2022
Dear Solveig, Thank you very much for 8 points and for choosing us for your holiday. We are looking forward to welcoming you with the best and healtiest days in Riviera Hotels again. Best Regards, Guest Relation

8/10 Bien

Vadim

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 7 nuits en octobre 2022
Réponse de Guest Relation le 10 mai 2023
Dear Vadim, Thank you very much for your comments, 4 points over 5 and for choosing us for your holiday. We are looking forward to welcoming you with the best and healtiest days in Riviera again. Best Regards, Guest Relation

10/10 Excellent

Alaaddin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en octobre 2022
Réponse de Guest Relation le 10 mai 2023
Sayın Alaaddin Bey, Zaman ayırıp puanlama yaptığınız için çok teşekkür ederiz. Sizi tekrar sağlıklı günlerde misafir etmeyi çok isteriz. Saygılar... Misafir İlişkileri

10/10 Excellent

SADIK ARDA

Séjour de 1 nuit en août 2022
Réponse de Guest Relation le 24 août 2022
Sayın Sadık Arda Bey, Otelimizi tercih ettiğiniz ve zaman ayırıp puan değerlendirmesi yaptığınız için çok teşekkür ederiz Sizi tekrar otelimizde misafir etmekten mutluluk duyarız. Sağlıklı günler dileriz. Misafir İlişkileri

8/10 Bien

Cristiana

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good value for the price and the area. Rooms were recently renovated and were comfortable. However the hotel is quite noisy and the breakfast was not very good. Staff was quite nice and the location is great.
Séjour de 3 nuits en juillet 2022
Réponse de Guest Relation le 7 août 2022
Dear Christiana, Thank you very much for your 4 points over 5 and for choosing us for your holiday. Your criticisms about breakfast will be taken into account by the hotel management. We are looking forward to welcoming you with the best and healtiest days in Riviera again. Best Regards, Guest Relation

10/10 Excellent

Shahin

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent hotel
Séjour de 4 nuits en juillet 2022
Réponse de Guest Relation le 2 août 2022
Dear Shahin, Thank you very much for your comments, 5 points over 5 and for choosing us for your holiday. We are looking forward to welcoming you with the best and healtiest days in Riviera again. Best Regards, Guest Relation

10/10 Excellent

Suriya

Séjour de 3 nuits en juillet 2022
Réponse de Guest Relation le 2 août 2022
Dear Suriya, Thank you very much for your comments, 10 points and for choosing us for your holiday. We are looking forward to welcoming you with the best and healtiest days in Riviera again. Best Regards, Guest Relation

4/10 Médiocre

Voyageur vérifié

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Séjour de 4 nuits en juillet 2022
Réponse de Guest Relation le 20 juil. 2022
Dear Our Guest, Thank you very much for choosing our hotel and for taking the time and evaluating it. I wish you would write down the reason why you gave 4 out of 10 so that we could find out what our mistakes and shortcomings are. I hope to see you again on healthy days... Good afternoon Guest Relation

10/10 Excellent

Ramal

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel. I loved the daily Housekeeping and room service. Great breakfast options.
Séjour de 1 nuit en juillet 2022
Réponse de Guest Relation le 20 juil. 2022
Dear Ramal, Thank you very much for your nice comments with10 points and for choosing us for your holiday. We are looking forward to welcoming you with the best and healtiest days in Riviera again. Best Regards, Guest Relation

10/10 Excellent

Tommy

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Dejligt Hotel, og utroligt rent. Servicen er i top
Séjour de 14 nuits en juin 2022
Réponse de Guest Relation le 1 juil. 2022
Dear Tommy, Thank you very much for your nice comments with10 points and for choosing us for your holiday. We are looking forward to welcoming you with the best and healtiest days in Riviera again. Best Regards, Guest Relation

10/10 Excellent

Helena

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
10/10 poäng!!
Topphotell . Nytt, modernt, rent och fräscht. Här har man verkligen tänkt till i inredningen. Gott om eluttag, snygg belysning välfungerande aircondition. Rymliga rum . Bästa läge vid cleopatra stranden . Återkommer definitivt till detta hotellet.
Séjour de 6 nuits en juin 2022
Réponse de Guest Relation le 1 juil. 2022
Dear Helena, Thank you very much for your nice comments with10 points and for choosing us for your holiday. We are looking forward to welcoming you with the best and healtiest days in Riviera again. Best Regards, Guest Relation

8/10 Bien

Siamak

Voyage en famille
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 13 nuits en mai 2022
Réponse de Guest Relation le 20 juin 2022
Dear Siamak, Thank you very much for your 8 points and for choosing us for your holiday. We are looking forward to welcoming you with the best and healtiest days in Riviera again. Best Regards, Guest Relation

10/10 Excellent

Tim

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 8 nuits en juin 2022
Réponse de Guest Relation le 20 juin 2022
Dear Tim, Thank you very much for your comments, 10 points and for choosing us for your holiday. We are looking forward to welcoming you with the best and healtiest days in Riviera again. Best Regards, Guest Relation

10/10 Excellent

Viktor

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice hotel, convenient location, friendly and helpful staff.
Séjour de 3 nuits en mai 2022
Réponse de Guest Relation le 20 juin 2022
Dear Viktor, Thank you very much for your nice comments, 5 points and for choosing us for your holiday. We are looking forward to welcoming you with the best and healtiest days in Riviera again. Best Regards, Guest Relation

10/10 Excellent

Viktor

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
One of the nicest hotels around. Book with conference.
Séjour de 1 nuit en juin 2022
Réponse de Guest Relation le 20 juin 2022
Dear Viktor, Thank you very much for your comments, 5 points and for choosing us for your holiday. We are looking forward to welcoming you with the best and healtiest days in Riviera agai Best Regards, Guest Relation

10/10 Excellent

Maria June

Séjour de 5 nuits en mai 2022
Réponse de Guest Relation le 2 juin 2022
Dear Maria June, Thank you so much for choosing us for your holiday and for 10 points. We are looking forward to welcoming you again in Riviera. With kind Regards Head of Guest Relation

8/10 Bien

Perttu

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was the best hotel we have been in Alanya so far. It is modern, stylish and very tidy. We got a room with a perfect view to the sea! Pool is not so small but just good enough for us. Breakfast is very good, lunch is moderate and dinner is great - although it gets a bit repeative when you spend 10 days like we did. Service is mainly good and friendy, only couple of exceptions but they were not rude or anything. Location is perfect: everything is within walking distance. Only on big negative thing: sound proof is zero so you better have good earplugs to sleep (like we did).
Séjour de 10 nuits en avril 2022
Réponse de Guest Relation le 20 juin 2022
Dear Perttu, Thank you very much for your nice comments, 4 points over 5 and for choosing us for your holiday. We are looking forward to welcoming you with the best and healtiest days in Riviera again. Your criticisms about voice will be taken into account by the hotel management. Best Regards, Guest Relation

8/10 Bien

Minna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Siisti uudehko hotelli
Erittäin siisti ja kohtuu uusi hotelli rannan tuntumassa. Aamiainen perustasoa. Oma huoneeni oli altaalle päin. Musiikki allasbaarissa loppui 23 mennessä, joten sai myös nukkua, jos muut hotellivieraat eivät melunneet allasbaarissa. Seinät ohuet ja kaikki kuuluu läpi kuten useammissa muissakin hotelleissa. Kannattaa valita allasnäkymä tai merinäköala. On myös huoneita, joissa on seinä vastapäätä. Siivouksesta iso plussa.
Séjour de 1 nuit en mai 2022
Réponse de Guest Relation le 2 juin 2022
Dear Minna, Thank you so much for choosing us for your holiday, for 8 points and taking your time for that. We are looking forward to welcoming you again in Riviera. With kind Regards Head of Guest Relation

8/10 Bien

Mehmet

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Benden bukadar
Aslinda resimlere bakip aldim oteli kaldigim oda yan otelin personel lojamini duvarina bakiyordu o tarafa bakan oda icin 30 euro fark istendi aslinda surekli gidiyorum boyle bir hataya nasil dustum bilmiyorum ama birseyde varki personel gercekten iyi temizlik cok iyi yani sorun su bu otelde kalacaksanin ya deniz yada havuz manzarali oda alin yoksa rahat edemezsiniz birde yatak konusu var buyuk cift kisilik yerine 2 ayri yatak koymuslar yani sevgiliniz olsa bir sarilayim deseniz hop ikiye ayrilir yere dusersiniz 😉
Séjour de 3 nuits en mai 2022
Réponse de Guest Relation le 2 juin 2022
Sayın Mehmet Bey, Otelimizi tercih ettiğiniz ve zaman ayırıp yorum yaptığınız için çok teşekkür ederiz.Aslında yataklarımızı birleştirdiğimiz zaman hiç sorun yaşanmıyor. Bu konuda daha önce hiç şikayet almamıştık. Sizi tekrar otelimizde misafir etmekten mutluluk duyarız. Sağlıklı günler dileriz. Misafir İlişkileri

8/10 Bien

Erling

Séjour de 10 nuits en avril 2022
Réponse de Guest Relation le 2 juin 2022
Dear Erling, Thank you so much for choosing us for your holiday, for 8 points and taking your time for that. We are looking forward to welcoming you again in Riviera. With kind Regards Head of Guest Relation

8/10 Bien

Heikki

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Siisti, hyvällä sijainnilla oleva hotelli. Alanyan parhaalle rannalle matkaa n.200 metriä. Osa rannasta varattu hotellin asiakkaille. Liikenneyhteydet joka puolelle hyvät. Huoneet pienehköjä, mutta hyvin varusteltuja ja siistejä. Hotellin lähistöllä paljon ravintoloita, mutta silti sijainti rauhallinen. Uima-allas reilun kokoinen ja hyvät aurinkotuolit. Henkilökunta avuliasta. Hyvä hotelli parhaalla paikalla.
Séjour de 12 nuits en avril 2022
Réponse de Guest Relation le 2 juin 2022
Dear Heikki, Thank you so much for choosing us for your holiday, for 4 points and taking your time for nice comments. We are looking forward to welcoming you again in Riviera. With kind Regards Head of Guest Relation

10/10 Excellent

Nahideh

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Meget rent og meget hjælpsomt personale.
Séjour de 6 nuits en avril 2022
Réponse de Guest Relation le 2 juin 2022
Dear Nahideh, Thank you so much for choosing us for your holiday, for 10 points and taking your time for that. We are looking forward to welcoming you again in Riviera. With kind Regards Head of Guest Relation

10/10 Excellent

MESUT

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beğendik
Yeni malzemeler kullanılmış güzel bir otel,
Séjour de 1 nuit en novembre 2021
Réponse de Guest Relation le 2 juin 2022
Sayın Mesut Bey, Otelimizi tercih ettiğiniz ve zaman ayırıp değerlendirme yaptığınız için çok teşekkür ederiz. Sizi tekrar otelimizde misafir etmekten mutluluk duyarız. Sağlıklı günler dileriz. Misafir İlişkileri

10/10 Excellent

Hilal

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en novembre 2021
Réponse de Guest Relation le 22 nov. 2021
Sayın Hilal Hanım, Zaman ayırıp puanlama yaptığınız için çok teşekkür ederiz. Sizi tekrar sağlıklı günlerde misafir etmeyi çok isteriz. Saygılar... Misafir İlişkileri

8/10 Bien

Ulrika

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Väldigt bra frukost Bra städning
Séjour de 9 nuits en novembre 2021
Réponse de Guest Relation le 22 nov. 2021
Dear Ulrika, Thank you so much for choosing us for your holiday, for 8 points and taking your time for comments. We are looking forward to welcoming you again in Riviera. With kind Regards Head of Guest Relation

10/10 Excellent

Hilal

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mükemmel
Hem konum olarak hem hijyen ve kalite bakımından o kadar memnun kaldık ki hiç hesapta yokken tatilimizi otelin konforu hatrına uzattık.Çalışanları çok beyefendi ve insancıl.Herkese tavsiye ederim.
Séjour de 1 nuit en novembre 2021
Réponse de Guest Relation le 22 nov. 2021
Sayın Hilal Hanım, Otelimizi seçtiğiniz ve harika yorumlarınız için çok teşekkür ederiz. 10 puan için de size ayrıca minnettarız. Tatil sürenizi uzatmanız en güzel memnuniyet göstergesiydi. Sizi tekrar sağlıklı günlerde misafir etmeyi çok isteriz. Saygılar... Misafir İlişkileri

10/10 Excellent

Liliya

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 9 nuits en octobre 2021
Réponse de Guest Relation le 22 nov. 2021
Dear Liliya, Thank you so much for choosing us for your holiday, for 10 points and taking your time for that. We are looking forward to welcoming you again in Riviera. With kind Regards Head of Guest Relation

10/10 Excellent

Alexander

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Garantert fornøyd etter oppholdet på Rivirea Zen.
Overraskende bra Hotel med god frokost fantastisk beliggende nær Kleopatrastranden. Totalt nyrestaurert 2019 . Reiser dit igjen og hyggelig betjening og god service
Resepsjonen i moderne stil
Basseng området med bar og solsenger.
Spisesalen med stil.
Flotte rom med kjøleskap og kaffe koker med kaffe dagelig som er inkludert.
Séjour de 18 nuits en octobre 2021
Réponse de Guest Relation le 22 nov. 2021
Dear Alexander, Thank you so much for choosing us for your holiday, for your wonderful comments and for 10 points over 10 and taking your time for that. These hotel photos are so nice. We are so happy about sharing them in this platform. We are looking forward to welcoming you again in Riviera. With kind Regards Head of Guest Relation

10/10 Excellent

Daruyosh

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel is one of the best hotel in my life I really recommend for anyone 👍👍👍
Séjour de 2 nuits en novembre 2021
Réponse de Guest Relation le 22 nov. 2021
Dear Daruyosh, Thank you so much for choosing us for your holiday, for your wonderful comments and for 5 points over 5 and taking your time for that. We are looking forward to welcoming you again in Riviera. With kind Regards Head of Guest Relation

8/10 Bien

EKATERINA

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Propreté
Хороший отель за свои деньги.
Очень не плохой отель для центра города за свои деньги! Единственное, что хотелось бы, чтобы исправили это слабый напор воды в душе, и не отрегулировали температуру воды, которая скачет, как сумасшедшая. Помыться целая проблема. Ну и грязные полотенца на протяжении всего отдыха. Планируем вернуться и не раз, исправляйтесь, пожалуйста!
Séjour de 11 nuits en octobre 2021
Réponse de Guest Relation le 12 nov. 2021
Dear Ekaterina, Thank you so much for 8 points, choosing us for your holiday and taking your time for nice comments.Your criticisms about shower water and towels will be taken into account by the hotel management. We are looking forward to welcoming you again in Riviera. With kind Regards Guest Relation

6/10 Satisfaisant

MariiA

Séjour de 2 nuits en novembre 2021
Réponse de Guest Relation le 8 nov. 2021
Dear Our Guest MariiA, Thank you very much for choosing our hotel and for taking the time and evaluating it. I wish you would write down the reason why you gave 6 out of 10 so that we could find out what our mistakes and shortcomings are. I hope to see you again on healthy days... Guest Relation

6/10 Satisfaisant

Andrei Petrov

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2021
Réponse de Guest Relation le 5 nov. 2021
Dear Andrei Petrov, Thank you very much for choosing our hotel and for taking the time and evaluating it. I wish you would write down the reason why you gave 6 out of 10 so that we could find out what our mistakes and shortcomings are. I hope to see you again on healthy days... Good afternoon Guest Relations

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hyvä majoituspaikka
Kokemus hotellista oli hyvä, pienenä korjattavana asiana voisi olla aamiaistarjoiluhenkilökunnan kielikoulutuksen lisääminen talven aikana.
Séjour de 16 nuits en octobre 2021
Réponse de Guest Relation le 2 nov. 2021
Dear Guest, Thank you very much for your nice comments, 8 points over 10 and for choosing us for your holiday. We will share your nice comments with our staff. We will consider the issue of developing a foreign language for staff. We are looking forward to welcoming you with the best and healtiest days in Riviera again. Best Regards, Guest Relation

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastischer Aufenthalt
Das Hotel ist neu und die Zimmer sind sehr geräumig und super sauber. Direkt vor dem Hotel befindet sich eine wunderschöne öffentliche Parkanlage, und dahinter gleich der Strand. Viele Restaurants und ein Starbucks sind fußläufig erreichbar. Das Buffet ist fantastisch. Man merkt den Mitarbeitern an, dass ihnen die Arbeit hier Spaß macht. Ein Auto kann man vor dem Eingang parken, es ist aber recht eng. Die Gäste sind gut durchmischt, einige deutsche und Skandinavier und Briten, nicht nur Russen, alle sehr angenehm. Masken und PPE-Artikel werden kostenlos angeboten, am Buffet haben alle durchweg Maske getragen, was im Vergleich mit anderen Hotels wirklich die Ausnahme ist. Ich würde das Hotel ohne zu zögern direkt wieder buchen.
Séjour de 1 nuit en octobre 2021
Réponse de Guest Relation le 1 nov. 2021
Sehr geehrte unsere Gast, Tausend Dank für Ihre Bewertung und der Zeit die Sie sich dafür genommen haben. Es hat uns sehr gefreut zu lesen, dass es Ihnen uns so gut gefallen hat. Wir haben Ihr Lob mit unserem gesamten Team geteilt, Ihre netten Worte sind die größte Motivation für uns. Wir würden uns freuen Sie auch in Zukunft wieder bei uns Begrüßen zu dürfen und senden Ihnen liebe Grüsse vom ganzen Team. Alles Gute und Beste.... Mit freundlichen Grüßen, Leiterin Gästebetreuung

10/10 Excellent

ALIYA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 17 nuits en octobre 2021
Réponse de Guest Relation le 1 nov. 2021
Sayın misafirimiz Aliya, Otelimizi tercih ettiğiniz için ve ayrıca 10 puan için çok teşekkür ederiz. Sizi tekrar sağlıklı günlerde ağırlamayı çok isteriz. İyi günler dileriz. Misafir İlişkileri Dear Aliya, Thank you so much for choosing us and for also 10 points. We are looking forward to welcoming you again in healthy days. With kind Regards Guest Relation

10/10 Excellent

Lidiia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2021
Réponse de Guest Relation le 22 oct. 2021
Dear Lidiia, Thank you so much for choosing us for your holiday, for 10 points. We are looking forward to welcoming you again in Riviera. With kind Regards Head of Guest Relation

10/10 Excellent

Nurbol

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en octobre 2021