Les notes se basent sur un nombre total de 533 avis vérifiés

Ils ont payé. Ils ont séjourné. Nous avons vérifié.
4,3 sur 5
Recommandé par 96 % des clients
4,5 Propreté de la chambre
4,3 Services et personnel
4,4 Confort de la chambre
4,3 Conditions de l'hôtel
Ils ont payé. Ils ont séjourné.
Nous avons vérifié.
3 sur 5
pour Tout le monde
par un voyageur vérifié de n

Good choice for Venice with a car

Publié le 11 sept. 2014
Les + : Location next to trains which run about every 15 minutes
Les - : Soap dishes for shower. We had a superior room for two nights but had to put the soap from the sink on the shower floor to use when showering.
Hotel was difficult to find even with a guidance system and the area dingy and made us uneasy to walk out to a restaurant at night. Car park was adjacent in a public parking facility for 12 euros per day. However inside the hotel it was nicer than we expected from the outside appearance. The train station was right across the street and about a 10 minute ride to Venice.
2 sur 5
par un voyageur vérifié de Ontario

Rude Staff

Publié le 10 sept. 2014
Les + : the rooms were actually nice.
Les - : the staff definitely need some more customer service training. and more front desk computers/staff
Situation : the train station is right across the street which was perfect
The staff at the front desk are beyond rude. They have only 2 computers for checking in and out, and when we got there, only one was in use, while someone else was walking around behind the desk. I waited over 5 minutes before being helped. They told us to park in the garage and that they had a deal for payment, so the next morning when we went to get our car, my husband ran ahead to get the car since the check out line was long. There was confusion at the garage, and they tried to charge him full price, he came back into the hotel to ask the staff, but the woman with the short blonde hair at the front desk was extremely rude and acting all flustered and impatient. She made him wait at least 5 minutes, before yelling "what what what" and talking down to him like he was stupid. "You need to get a cancelled card" We didn't know where to get one from, "ughhhhh I give it to you, just wait" she helped another person in line, and then helped us (i had been waiting for 10 minutes already) and was extremely rude, snatching the card keys away from me and snapping out her check out questions. When we were done and leaving she started swearing at my husband in Italian... unfortunately we knew what she was saying and told her we were going to complain and then left.
4 sur 5
pour Tout le monde
par un voyageur vérifié de london

Conveniently located hotel fir business/ pleasure

Publié le 9 sept. 2014
I have been staying in this hotel a few times this year during my business trips. It's a very convenient location one minute walking distance to Mestre train station. Staff are very friendly. The only problem was lack of some more facilities as well as a poor breakfast choice expected from a 4 star hitel
4 sur 5
pour Tout le monde
par un voyageur vérifié de Chicago, IL

Large Hotel Very good place to stay

Publié le 6 sept. 2014
Although the hotel is right across from a train station, it wasn't in the heart of Venice. You needed to take a train to get there and we found it a little difficult understanding the train system since none of the signs were in English. We had to wait in line for 20 minutes just to buy a ticket. And finding the correct track to take back was tricky. But other than that the hotel was perfect. Large clean rooms, friendly staff and a wonderful breakfast.
1 sur 5
par un voyageur vérifié de Coventry

This is a 4 star hotel ? ? ? ?.....

Publié le 29 août 2014
Situation : Near to the Red Light area and Locals sleeping Rough asking for a money.
Think before you buy as I would pay the extra and stay on The Island . The only think positive about this hotel is mmmmMMMMMMM ? ? ?.. PEOPLE PAY THE EXTRA STAY ON ISLAND ..
5 sur 5
pour Tout le monde
par un voyageur vérifié de New York, USA

Very clean and convenient hotel.

Publié le 27 août 2014
Les + : everything
Situation : Extremely convenient for taking train into Venice.
This was the nicest hotel we stayed at during our 2 week vacation. It is modern, clean and convenient to transportation into Venice, and also to the airport. The staff was extremely accomodating, room was oversized and clean, and breakfast was excellent! Would definitely recommend it for visiting Venice.
3 sur 5
par un voyageur vérifié de Australia

Not a very nice area and not close to Venice.

Publié le 25 août 2014
Les + : The price was affordable because we booked early.
Les - : Breakfast
Situation : Nothing to do nearby and laundromat too far away in an undesirable area.
The breakfast was not replenished often enough as food ran out frequently.
5 sur 5
pour Tout le monde
par un voyageur vérifié de bogota, colombia

Publié le 19 août 2014
It's a very good place to stay. Near all facility's to move around Venice. If I have to come back to Venice I'll stay at this hotel.
5 sur 5
pour Tout le monde
par un voyageur vérifié de Nottingham

Great Hotel Location

Publié le 11 août 2014
We stayed here for a couple of nights before our cruise in late July & found the hotel to be well run, clean & great value for money. We booked a superior room & was surprised how large & well equipped it was for the price paid (room 414). The food & drinks in the restaurant were very good at average prices for the venice area etc & the staff very very attentive. The hotel is located right near the bus & train stops which will get you into venice centre in around 15 minutes at very reasonable prices.If you arrive from Treviso airport & have taken the Barzi or AVTO bus, these will drop you off virtually at the door & visa versa for your pick up & return flight etc...Overall a very pleasant, busy, well run hotel which I would have no problem in recommending to anyone travelling to the venice area etc......
4 sur 5
pour Tout le monde
par un voyageur vérifié de london.

Nice hotel good location.

Publié le 7 août 2014
It is a good value for money hotel opposite the main train station. Friendly and polite staff.