Les notes se basent sur un nombre total de 173 avis vérifiés

Ils ont payé. Ils ont séjourné. Nous avons vérifié.
4,2 sur 5
Recommandé par 95 % des clients
4,2 Propreté de la chambre
4,3 Services et personnel
4,3 Confort de la chambre
4,2 Conditions de l'hôtel
Ils ont payé. Ils ont séjourné.
Nous avons vérifié.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde B

Nice studio

Publié le 21 nov. 2014
Had a lovely time staying s sunset bay. We had a studio next all the bars. We didn't notice any noise and we still had our privacy. We were close to all amenities. Would definitely recommend a stay heterosexual.
Commentaire laissé par : Direction de l'hôtel
26 nov. 2014 par Diamond, Direction de l'hôtel
Thank you for your review! We are really pleased to read that you had a relaxing and enjoyable stay at the Sunset Bay Club, and that you would recommend the resort – we hope to see you again in the future! Surya Pereyra Resort manager
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Good facilities and close to the beach

Publié le 12 nov. 2014
We have stayed here numerous times and always want to come back - which I guess is a great recommendation ! Pleasant staff and good facilities.
Commentaire laissé par : Direction de l'hôtel
26 nov. 2014 par Diamond, Direction de l'hôtel
Thank you for your review! We are delighted that you enjoy staying at the Sunset Bay Club, and we hope you’ll go on to have many more lovely holidays here. We look forward to seeing you again! Surya Pereyra Resort manager
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde Manchester

Lovely apartment, terrible location, block d no go

Publié le 3 nov. 2014
Location of block d is poor, noisy and cigarettes smoke. Apartment is very well appointed but location is poor. Will not go to block d again -pool good, staff friendly
Commentaire laissé par : Direction de l'hôtel
8 nov. 2014 par Diamond, Direction de l'hôtel
Thank you for your review of your recent stay at the Sunset Bay Club. We are pleased to read that the apartment you stayed in met with your satisfaction, although we’re sorry to note your disappointment with its location. We want all our guests to have a relaxing time while they’re staying with us, and we always recommend that you speak to our front desk team if you have any concerns during your stay. We hope you’ll choose to come back here for another visit, and we feel certain that if you do return, your experiences will be more positive. While we unfortunately can’t guarantee whether it will be possible to fulfil any given request, we will certainly do our best to do so, so please let us know in advance of your stay if you do want to make any requests in connection with your next booking. Surya Pereyra Resort manager
2 sur 5
par un voyageur vérifiéde Assen

Labyrinth from buildings and messy reception.

Publié le 17 sept. 2014
Les + : large room
Les - : Make wifi free, clean up the reception area
Rooms was ok and large. Staff friendly, the complex confusing and no good atmosphere. The reception was far away, staff was friendly but the organisation (many papers everywhere) poor.
Commentaire laissé par : Direction de l'hôtel
4 oct. 2014 par Diamond, Direction de l'hôtel
Thank you for your review. We appreciate your kind words about our team, but we’re sorry to read that you had cause for complaint about the resort complex itself. We will be more than happy to provide our guests with assistance and maps of the resort if this is requested. We strive to provide a pleasant and relaxing atmosphere for our guests, and we’re sorry to read of your disappointment in this regard. We want our business to be as environmentally friendly as possible, and we have noted your comments about our reception area. With regard to wi-fi, in order to provide this as a “free” service it would need to be incorporated into our pricing plan and our members’ annual fees. At present the resort has decided not to do this as it would charge all guests for this service, regardless of whether they used the internet or not during their stay. This is something that is reviewed on a regular basis, however. We really hope that these issues didn’t mar an otherwise enjoyable holiday, and that you will choose to return to Sunset Bay for another visit in the future. We would love to see you again! Surya Pereyra Resort manager
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde bristol

friendly and helpful staff highly recommend

Publié le 16 sept. 2014
Les + : atmosphere was excellent would defiantly return
Les - : nothing that I can recall
Situation : good location as they have few bars on site that's also provide food if needed,but within walking distance to promenade for bars pool activities
would recommend this complex as very clean apartment,they also provided milk, water, tea,coffee etc which would last couple days. the supermarket on site provide all the essentials and good prices.there are several bars within 2 minutes if would like to eat on site. staff on reception are helpful and friendly
Commentaire laissé par : Direction de l'hôtel
25 sept. 2014 par Diamond, Direction de l'hôtel
We are delighted that you had a great time at the Sunset Bay Club, and that our team were able to provide you with all the assistance you needed while you were here – thank you for your review! We hope you’ll get the opportunity to return here, and we can’t wait to see you again! Surya Pereyra Resort manager
3 sur 5
Recommandé
pour Familles
par un voyageur vérifiéde Coventry

point of view

Publié le 10 sept. 2014
Les + : Rooms excellent
Les - : Control the pool area better, especially the towels on beds brigade.
Situation : Beach, bars, restaurants all close by.
Good location 5 minutes from beach. Close to bars, shops and restaurants. Our room had air-con, kettle, toaster, fridge freezer etc. Very noisy near the lower pool. In my opinion a good 3 star to suit all, except the elderly or anyone wanting a quiet holiday
Commentaire laissé par : Direction de l'hôtel
25 sept. 2014 par Diamond, Direction de l'hôtel
Thank you for your review of your stay at the Sunset Bay Club! We are really pleased to read that you enjoyed your stay here, and that you found the resort’s location convenient for your holiday needs. Guests are not allowed to ‘reserve’ sunbeds that they aren’t currently using around the pool area, and this is something that should be monitored and enforced by the resort staff – we’re really sorry for any oversights in this regard. We hope you’ll choose to come back here for another visit, and we look forward to seeing you again! Surya Pereyra Resort manager
4 sur 5
Recommandé
pour Familles
par Val Bowende Leeds

Publié le 10 sept. 2014 sur Hotels.com
Apartment had great balcony Plenty happening around pool Good for families
Commentaire laissé par : Direction de l'hôtel
25 sept. 2014 par Diamond, Direction de l'hôtel
Thank you for your review! We are delighted that you had a great time at the Sunset Bay Club, and we hope we’ll see you again! Surya Pereyra Resort manager
4 sur 5
Recommandé
par un voyageur vérifié

Ce voyageur n'a laissé qu'une note Publié le 9 sept. 2014 sur Hotels.com
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde Paris

Parfait

Publié le 8 sept. 2014
Excellent rapport qualité/prix, des équipements modernes et confortables, idéalement situé, très proche des plages, promenades, commerces etc. Idéal pour une ambiance "vacances" un peu festive jusque minuit. Au niveau vie nocturne et restauration c'est une petite Angleterre au climat et aux prix des Canaries.
4 sur 5
Recommandé
pour Escapade entre amis
par Murcolde Merseyside

Good location

Publié le 5 sept. 2014 sur Hotels.com
Good value for money.Return many times as clean and friendly location.
Commentaire laissé par : Direction de l'hôtel
18 sept. 2014 par Diamond, Direction de l'hôtel
Thank you for your review! We are delighted that you enjoy staying at the Sunset Bay Club, and that you find the resort good value for money. We hope to see you again soon! Surya Pereyra Resort manager