Comfort Inn & Suites at Tropicana Field Reviews

Some guests were very loud around the pool area at 3:00 AM

Room was filthy and older hotel with a poor room remodel. Expedia no refund only reason I stayed. Location if hotel is in a bad area as well. Not a place for families. Ok would be giving high reviews if staying solo for one night

The elevator was broken and I was not told only found out when I went to go to the room on the third floor. My Mom has a fake hip and can not climb the stairs. When I told the lady at the front desk she tried to blame me since I didn't advise I had someone handicap with me but an elevator is not an accommodation.

Needs updating and wasn't the cleanest however staff were friendly and served well for a one night stay.

stayed two days, no maid service. Washers and dryers in laundry room were terrible and expensive.Not a very good breakfast.

upset by large area of black mold on bathroom window sill. Had do not disturb sign on door and latch thrown and housekeeping tried to come into room as i was steeping out of shower. Was trying to sleep late since did not get to room until 4 am but around 630 am, housekeeping was constantly walking past my door with loud cart and talking and laughing waking me about every 30 minutes through non soundproof door which had do not disturb sign on it. Will not stay here again. Also as I was trying to talk to manager about experience, he took phone call and stopped to deal with a maintenance person. He could have focused his attention to a displeased customer.

The hotel was an older hotel and was not the nicest I have ver stayed in. The room was clean, everything in the room worked (fridge, microwave, air, etc.) The staff was very nice and aimed to please. The breakfast was about average for the complimentary hotel breakfasts.

With so many rooms in this 3 story facility that surrounded the pool, our view was of a cement wall. The entry door was lacking security, the rooms weren't cleaned unless I went to the desk, the spa was out of service. We had two rooms and there didn't seem to be any organization to the way services were rendered.

We were looking forward to going in the hot tub after a long day of driving. That was our first disappointment to hear that it was broken (and we were told it was broken for more than a week). The room was clean. There were some little things that made the stay uncomfortable. The light above the bathroom sink didn't work. The mattress was old and had a topper on it, but it didn't really help much. The toilet ran for a very long time. The shower spit out water. There was nothing in the room to tell you what channels were on the TV stations. The Wifi was very slow. The biggest disappointment was the break fast with eggs and meat. The eggs were in a disc and didn't look too appetizing. The fresh fruit was apples and bananas - in Florida??? However, the breakfast area had bread type offerings that were good and the area was clean. We just expected more according to the amenities offered on their website.

Non Smoking rooms??? The room Smelled like a Biker bar