Les notes se basent sur un nombre total de 227 avis vérifiés

Ils ont payé. Ils ont séjourné. Nous avons vérifié.
3,0 sur 5
Recommandé par 85 % des clients
3,2 Propreté de la chambre
3,1 Services et personnel
3,3 Confort de la chambre
2,3 Conditions de l'hôtel
Ils ont payé. Ils ont séjourné.
Nous avons vérifié.
3 sur 5
par un voyageur vérifié de USA

Terrible Front desk guy

Publié le 22 juil. 2015
Mot a friendly guy at front desk. They do not update the system on time and too much noise on rooms due to remodeling. 6 am already hammering by your door.
2 sur 5
par un voyageur vérifié

Ruim

Publié le 11 juil. 2015
Hotel em 1 grande reforma q em.hipótese alguma poderia estar aberto ao público. Muito barulho e poeira para todo lado. Pessoas alérgicas sofrem tanto pó.
1 sur 5
par un voyageur vérifié

Very disappointed and not happy with my stay.

Publié le 22 juin 2015
Les + : The room are nice and the renovation was completed. Everything in the room is new. The housekeeper are friendly, nice and accomodating. A++++++
Les - : Have the wi-fi be accessible to guest and working correctly. The construction was really a big burdened for someone vacationing. Its a lot of noise
Situation : Copacabanna.
The hotel was substandard from what I saw on the website. A renovation project is currently ongoing and is a mess with the anticipated completion to be early next year. Dust, construction noise and construction workers are active in the lobby. If you plan to sleep in during the day, don't bother booking at this hotel. Construction is ongoing from 8am until dinner time. It would be difficult to catch up on sleep when the renovation project is ongoing. My biggest pet-peeve has been the internet wifi. I stayed here for 5 days and didn't get a single wifi to access. Brought the attention to hotel staff and they promised the next day that a specialist is working on it and will be back tomorrow. The next day came and still no wifi and continued until I checked out the room. When I checked in, I mentioned to management staff that my RSVP had ocean view but they put me in the back of the hotel. Management staff are not really accomodating and didn't even bother to help me relocate. I saw/heard other guest complaining of the dust in the hotel lobby and the construction noise going on. Some of them decided to book out because they couldn't handle the problem.
3 sur 5
par un voyageur vérifié de maceio - al

hotel em reforma próximo a praia

Publié le 8 juin 2015
Les + : dos quartos
Les - : café da manhã, internete e iluminação do banheiro e alguns da recepção não muito solicitos
Situation : boas
não sabia da reforma pois não fui informado pelo site, sem internete
3 sur 5
par un voyageur vérifié de Brasília

Hotel com boa localização mas muito a desejar

Publié le 8 juin 2015
O hote é na frente d praia, proximo à restaurantes e ate shopping. Mas tudo que lerem sobre reformas no hotel é verdade e muito incomodo. Alem disso pedi um quarto com vista pro mar e nao foi concedido.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Ribeirão Preto SP

Já tinha hospedado antes. Adoro este hotel apesar

Publié le 21 mai 2015
Ainda bem que peguei um quarto de luxo no último andar com aquela vista maravilhosa. O piso estava muito sujo e muita poeira na mesa. Justificada pela reforma. Estive neste hotel em 2013 e estava em reforma também.
5 sur 5
Recommandé
pour Couples
par un voyageur vérifié

foi maravilhosa a estadia, funcionários, tud

Publié le 27 avr. 2015 sur Hotels
maravilhoso
1 sur 5
Recommandé
pour Familles
par Lindaura R de los angeles, ca Usa

Bad stay in Rio de janeiro

Publié le 25 avr. 2015 sur Hotels
We just stay one night was enough for the money, the hotel has 3 stars, but the appearance is -10, the room that they gave us has the view for the back window and they had the outside elevator worker that every time they went up and down we could see them, we had to keep the window closed all the time, the smell from the fresh paint was terrible, the noise, the durty was visible from the construction, I asked to change my room but they declined, I wish I can get my money back, was the worst hotel reservation from Hotels.com. the front desk worker is not friendly, not helpfull and they asked more money to change us for another room, beside no wifi they charge too much for it. I do not recomend this hotel, pay more at another hotel but do not stay there, was teerible.
1 sur 5
Recommandé
pour Familles
par Israel de vitoria-esp.santo

tranquila

Publié le 9 avr. 2015 sur Hotels
mais ou menos
3 sur 5
Recommandé
pour Couples
par un voyageur vérifié

Ce voyageur n'a laissé qu'une note Publié le 6 avr. 2015 sur Hotels