Les notes se basent sur un nombre total de 235 avis vérifiés
Ils ont payé. Ils ont séjourné. Nous avons vérifié. 4,6 Propreté de la chambre
4,4 Services et personnel
4,4 Confort de la chambre
4,4 Conditions de l'hôtel
Ils ont payé. Ils ont séjourné.Nous avons vérifié.
Recommandé
pour Tout le mondepar un voyageur vérifié
Happy as a Beaver in Beaverton
Publié le 20 juil. 2014I loved our stay. Internet at lobby. Cafe opens early at 6:30. Only issue are the railroad tracks nearby.
par un voyageur vérifié de Vancouver, BC
very disappointed
Publié le 2 juil. 2014Situation : It is very far away for tourism.
The hotel is far from the Portland's downtown and attractions. the hotel is beautiful but we were very disappointed, first of all, because one of the cleaner's room was very rude nocking our door at 9:30am very strong so i was scare, and the staff of the hotel when i told them didn't do anything. After that the same day when we came back to the hotel at 10pm, our room was dirty without cleaning. So, i regret staying in this hotel, because the price is too much for the service and the distances. So, when i have to come back to Portland, I will be sure that never coming back to this hotel!
Commentaire laissé par : direction de l'hôtel
5 juil. 2014 par General Manager, direction de l'hôtel
Mr./Mrs. Greisse, I'd like to Thank You for staying with us while visiting Portland...And Thank You for the feedback on your stay. At the Beaverton Courtyard by Marriott we strive for a great stay for all our guests and I apologize to hear your stay was not satisfactory. Our housekeeping hours during the week are 8:00am-3:00pm and on weekends 9:00am- 4:00pm. I apologize if you feel our housekeeper was rude, and we will make sure our staff takes better precautions while apporaching our guests. Once a refusal has been established, our staff is instructed not to bother the guest anymore unless the guest calls the front desk for service...and there seems to have been miscomunication. We understand Downtown Portland may seem far if you are not familiar with the area, our front desk associates would be more than happy to help with maps and local attractions for simpler navigation. Again, I sincerely apologize for your disappointment, but your feedback does help us better understand our guests needs. Sincerely, Auggie M.
Recommandé
pour Tout le mondepar un voyageur vérifié
Nice hotel away from the busy area
Publié le 2 juil. 2014Good experience overall. It was close to downtown Portland and easy to find. Only issue I had was the train which runs by at random times during the day and night.
Recommandé
pour Tout le mondepar un voyageur vérifié
very good enviroment
Publié le 17 juin 2014Les + : good facilities
Les - : i want a microwave and a sink to cook .
Situation : walking is fun .
the hotel location is very good . you can enjoy walking around the hotel .
Recommandé
pour Tout le mondepar Alicia de Oregon
Perfect for 3
Publié le 16 juin 2014We had a regular king room with 2 adults and an 18 month old. The room was modern and super clean. There are full blackout blinds and the most comfortable bed I've slept on in a while. The hotel had a great lounge area that we yook advantage of once the little one had gone to bed. My once complaint is that they have removed the jacuzzi tub. It's do to a requirement that everything must be handicap accessible. The tub was too small for a lift so they removed it instead of installing a larger one. Anyway, it was a disappointment but it didn't ruin anything.
Commentaire laissé par : direction de l'hôtel
30 juin 2014 par General Manager, direction de l'hôtel
Thank you for your recent stay with us! We appreciate for your feedback and your gracious praise. I am pleased our hotel fit your needs and met your expectations. We will continue to work hard to provide our guests with experiences such as yours. We look forward to another opportunity to serve you when your travels next bring you to the area.
Recommandé
pour Personnes en voyage d'affairespar un voyageur vérifié de Seattle
Drawback staying at this location
Publié le 16 juin 2014Les + : Clean and the staffs are very professional.
Situation : There are nearby food establishment, mail & office store and convenient store within a block.
Overall the service is great, what I didn't know about the location is that there is a railroad behind the hotel and when the train pass by at night, it can definitely wake you up with the train's loud and long horn and all associated noise when the train is passing by. I was waken up by the train noise at 11pm & 2am. If you value your sleep a lot this is not the place for you, especially if you are a light sleeper.
Commentaire laissé par : direction de l'hôtel
17 juin 2014 par General Manager, direction de l'hôtel
Thank you for your time to write this review regarding your stay with us in June 2014. I am sorry that you experienced the amount of noise that you indicated on your review. If your travel plans bring you back to the Beaverton area, I hope you will give us another opportunity to provide a better experience with us than your previous stay. Hoping to make things better the next time.
Recommandé
pour Tout le mondepar un voyageur vérifié
Nice, clean hotel.
Publié le 23 mai 2014Nice, quiet hotel that is very clean and modern. Seems like they remodel the rooms frequently as my room looked and even smelled like a new room.
Recommandé
pour Tout le mondepar Aliasgar de Dubai, UAE
Tiny Rooms for a Marriott
Publié le 13 mai 2014Really nothing stood out either in a good way or bad. Just found the rooms too small. I had been staying in hotels throughout my trip, from good ones to really cheap ones, and found this room to be the smallest of all. Especially since being a Marriott and what I paid for it, I expected better.
Commentaire laissé par : direction de l'hôtel
13 mai 2014 par General Manager, direction de l'hôtel
Thank you for taking time to comment on your stay with us. It was a pleasure to host you during your travels . I regret our room size did not meet with your expectations. We will continue to work to provide fantastic sevice and great accommodations for all of our guests. Again, Thank you for your feedback.
par un voyageur vérifié
Too Noisy
Publié le 28 avr. 2014Too many trains going by. Hotel is aware of the train noise and has made some attempts to abate the noise, but the didn't work. I was woken up multiple times and I am usually a very hard sleeper.
Commentaire laissé par : direction de l'hôtel
28 avr. 2014 par General Manager, direction de l'hôtel
Thank you for your time to write this review regarding your stay with us in April 2014. I am sorry that you experienced the amount of noise that you indicated on your review. If your travel plans bring you back to the Beaverton area, I hope you will give us another opportunity to provide a better experience with us than your previous stay. Hoping to make things better the next time. Sincerely,
Recommandé
pour Famillespar un voyageur vérifié de City of Orange, CA
Hotel was very nice without being too high in cost
Publié le 17 avr. 2014Les + : The best part was that it was convenient to all the locations we wanted to go in Beaverton.
Les - : More handicapped parking close to the elevator.
We felt well cared for, with lots of help whenever we asked. Very helpful staff.
Commentaire laissé par : direction de l'hôtel
28 avr. 2014 par General Manager, direction de l'hôtel
Thank you very much for not only staying with us but also for spending the time to write a review regarding your stay at the Beaverton Courtyard. Hope that you will stay with us again should your travel plans bring you back to the Northwest.
