Les notes se basent sur un nombre total de 115 avis vérifiés

Ils ont payé. Ils ont séjourné. Nous avons vérifié.
3,2 sur 5
Recommandé par 75 % des clients
3,4 Propreté de la chambre
3,5 Services et personnel
3,1 Confort de la chambre
3,0 Conditions de l'hôtel
Ils ont payé. Ils ont séjourné.
Nous avons vérifié.
4 sur 5
Recommandé
pour Tout le monde
par baxter de london

I liked it

Publié le 30 mai 2014
Les + : Location. Space in room
We had the triple room - our one was different to the picture on here and was quite spacious. We were on the 5th floor. You pay hotel room tax when you get there. The room had basics. They provide towels but the shampoo was just sachets so I'd suggest buying your own toiletries. The bedding was thin but if you needed a blanket there was one in the cupboard. The room had AC, bathroom and TV. No wifi in rooms and it's only available on the ground floor. You can either sit at the sofas by reception or go into the tea room and use it there. The receptionists will help you out with places to go and have a map if you ask. There is a bar a short walk away but it's a bit dodgy. On the same road however they have a few restaurants and one we really liked was this sort of jamaican almost hipsterish place called mama africa. Other places to eat a short walk away if you walk toward gueliz i think. They also have info on separate excursions at reception if you want to do like camel riding, quad biking etc (though we did not do them due to limited time and budget). Location is convenient because you can walk for 20 mins or you could get a taxi to souks. Some taxis have a minimum price but you can haggle. When we first landed and took a taxi straight we later realised we were ripped off. Usually taxis charged 50dms per head. The hotel have a bureau de changed at reception but they do charge commission. They have room service but we only ordered tea/coffee
2 sur 5
par Alan de London, England

No wifi in the rooms

Publié le 28 mai 2014
Les + : Nothing
Les - : The service, the rooms, the lifts, the lounge. Basically they badly need to refurbish the whole hotel.
Situation : Very noisy location and nothing to do that's close to hand.
When I checked in they told me that, yes, the rooms have safes but you have to pay extra for their use. My room was extremely small, tiny TV that needed a new remote control as the one provided didn't work. Balcony was really small and with the balcony door open it was extremely noisy. All in all I was very disappointed with the hotel as I felt that it had been advertised as being much better than it was. I would never consider going on holiday to Marrakech and staying in this hotel again!!
3 sur 5
Recommandé
pour Tout le monde
par Ellie de Ireland

Room Facilities

Publié le 18 mai 2014
Hotel was Beautiful room on the small side, but only down side it had no kettle or fridge in the room to keep anything chilled. ,
2 sur 5
par Rub de London

Never judge a book by its cover

Publié le 12 oct. 2013
Les + : Thats a tough one. The lobby was fine. And one of the security guys outside main door was very helpful.
Les - : A lot
Situation : Location is fine, with hypermarket next door and bus station opposite.
From the photos I expected a much better hotel. The lock on the room door was a struggle to open everytime. Toilet/shower did not have lock on door. Room was not cleaned once during my stay. Nightmare to get to sleep for the traffic noise. Some poxy tv near ceiling with no remote. Receptionist tried to overcharge on tax on first day of arrival. Very dissapointing.
3 sur 5
Recommandé
pour Tout le monde
par cathy de London, UK

great if using bab doukla bus station

Publié le 24 juin 2013
Les + : position and very cheap.
Les - : no character.
Situation : opposite local bus station. Not a tourist area.
The hotel is across the road from the Bab doukla (local) bus station. The airport bus no 19 drops you here. We stayed 1 night then took the local bus from here to Essuaira. Staff were friendly and helpful. Hypermarket next door. Great for an overnight stay if you are using Bab doukla station.
1 sur 5
Recommandé
par Mr Kawsar

The definitive review

Publié le 10 janv. 2013 sur Hotels.com
3 nights half board – The Mrs and I Day 1 - Shown to room 201 - Dusty floor, no towels, room needs refurb. DON’T BE FOOLED BY PICTURES – certainly not current. Asked for room change, given 501 - Better but still needs work. Bath showed signs of repair and slow drained....yuk! Dinner - buffet limited to chicken, meatballs and noodles – Moroccan dishes?? NOTHING REPLENISHED – 1 dessert item, gone before long. Asked for drinks and only told when leaving, that drinks chargeable...at 3 times reg price! NOTE: Hotel is opposite busy junction and bus station - Moroccan’s use car horns....A LOT! Day 2 – Breakfast ok. Small selection of items – No cereal or hot foods, other than vat of salty porridge....gross! Dinner - set 3 course – Starters were veggie soup and cheese omelette – ok but plate cold so food cold. Main course great - Chicken tagine with chips and chicken skewers with roasted veg. Dessert was bland - crepes and choccy sauce and caramel crème. Bought own drinks from supermarket this time!! Day 3 – Breakfast same as day 2. Dinner - slightly different and seemed wanting. More empty space on plate than food basically. Dessert was crème caramel.....again! And orange salad with cinnamon - just thick slices of orange with a dusting of cinnamon......wtf?? Not all bad - hotel in ok location with supermarkets and shops nearby. Distance from the market – 15-20 mins realistic. Wouldn’t stay here again. Surrounding amenities keeping this place alive.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

friendly staff and good location

Publié le 3 déc. 2012
The staff at this hotel were very helpful and friendly. the room was comfortable and had all we needed in it. the hotel cafe and restaurant were both very nice and a great place to just chill out after a busy day in the medina.
2 sur 5
par Joanne de London, England

Nice staff shame about the hotel.....

Publié le 26 sept. 2012
Les + : The lounge room staff.
Les - : Lack of cleanliness and not bothering to fix things when they are obviously not good enough (sink, etc,.)
Situation : It is by a very busy road 24/7. Morroccans love to use their horns even if the lights are on red! Very close to Bab Doukala
When I arrived I was taken to my room whereupon the door handle came off in my hand. Whilst I was unpacking a man turned up to fix the offending doorknob. The bathroom was a bit grubby and had no plugs I couldn't find out how to phone reception so I went back down to be told the hotel has no plugs! Later I found out that the sink and bath rapidly fill with water which does not go away for up to an hour. No plug needed! I did mention this a couple of times at reception but nothing was ever done. Two days into my stay the air conditioning unit started to leak water all over the floor so I told reception and they sent up a girl with a towel to put on the floor. The staff in the restaurants and tearooms were friendly and attentive so had no problem with them. A couple of the reception staff seemed to always be talking down to you which I did find a little infuriating. The ground floor reception area and lounge seem very clean but could do with better air conditioning. Overall I was not happy and will not return there.
3 sur 5
par David de Reading. UK

July 2012

Publié le 16 juil. 2012
Situation : Just opposit Bab Doukkala so about 10-15 minute walk from Jemma El Fna.
Reasonable location and reasonable room for the price, but nothing to shout about.
3 sur 5
Recommandé
par un voyageur vérifié de NEW ZEALAND

handy to medina walls

Publié le 8 mars 2012 sur Hotels.com
average hotel average breakfast, patissere and supermarket next door, no actual restaraunt for meals in the evening. Noisey busses outside the hotel tooting there horns and touts yelling at four in the morning. All in all safe central and half the staff very pleasant. Rooms small.