Asian Ruby Luxury Hotel

Bon hotel en général

Très bon rapport qualité/prix. Hôtel bien placé pour des visites à pied, personnel agréable, bon petit déjeuner. Nous avons réservé à l'accueil, la veille pour le lendemain, un guide et chauffeur pour 2 jours dans le delta du Mekong. Tout s'est bien passé.

The hotel room was small. Rated as luxury 4 star but really should be standard 2.5. Amenities were lacking. Hot water took 15 mins to warm up and when it did it was lukewarm. Hotel staff weren't helpful some didn't know what they were doing. Disappointed with the whole experience would have paid more to upgrade but the room I booked was their top suite.

The hotel has an excellent location just next to Vincom center and main shopping streets. Friendly staff , comfortable and clean rooms. Good and rich buffet breakfast. The only negatives : the wifi in the rooms are OK but not 100% reliable and the bathroom could benefit from a refurbishing.

We stayed in this hotel for 7 nights and I think I only saw the hotel staff crack a smile twice. It seems like it was a chore for them to be there. The breakfast was ok although the pho tasted like dishwater liquid and coffee was terrible. The breakfast staff was busy eating breakfast during the breakfast hour. Which in turn means that they don't clear the tables. We are a family of five travelling through Asia and I must say I have never seen any other hotel let the dirty dishes pile up on the table whilst the serving staff is busy eating, infront of us. We booked a family room so it was quite big. There's two lift but only one works outside the morning rush hour. I think they might be saving money. I see a lot of Peregrine tours guides, so they must use this hotel as a base in HCM city.

The aggressive attitude of hotel management left a lot to be desired. Wouldn't recommend the place on that score alone. The plumbing leaks in the room were not attended to or an alternative room offered. The leaks appeared to be partly from the toilet. The ordered transfer did not arrive at the station and we ended up having to take a taxi; but the hotel wanted to charge us for the transfer anyway.

The hotel is about a 10 min walk from where all the action is, so it's nice because it is on a quieter street. Staff is friendly. Room was very clean.

My wife and I stayed at this hotel on two separate nights while en route to and from a beach. It was a fairly short cab ride (20-30 minutes) through HCMC traffic to and from the airport / train station. The hotel is conveniently surrounded by many restaurants, and finding dinner and breakfast nearby in walking distance was easy. The staff was extremely helpful and always friendly. We stayed in two different rooms the two nights we were at the hotel. The first night we were on the 2nd floor which was actually fairly noisy, cramped, and not very comfortable (2 stars on the facilities and comfort scales). On the second night, we were on the 3rd floor, which was quiet, more open, and quite comfortable (apart from a lack of hot water one morning, 4 stars on both facilities and comfort scales). Given our experience, I imagine people staying at this hotel may have very different experiences depending on the room they stay in. Overall, this was a fine hotel I would recommend others to stay at.

Rooms & toilets are clean, restaurant doesn't open 24 hrs though.