Les notes se basent sur un nombre total de 283 avis vérifiés

Ils ont payé. Ils ont séjourné. Nous avons vérifié.
4,6 sur 5
Recommandé par 98 % des clients
4,8 Propreté de la chambre
4,6 Services et personnel
4,6 Confort de la chambre
4,7 Conditions de l'hôtel
Ils ont payé. Ils ont séjourné.
Nous avons vérifié.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Great experience

Publié le 21 oct. 2014
Les + : convenience
Les - : don't know
Situation : already mentioned
Week-end get away for three women - loved having the extra cot & still plenty of room. Location was central enabling us to go to Gatlinburg craft show and outlet shopping
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Publié le 20 oct. 2014
The hotel was great! Clean, convenient, great staff!!
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Georgia

clean rooms...good continental breakfast

Publié le 20 août 2014
Les + : being right in the middle of all the shows, shops, restaurants...
Situation : right in the middle of pigeon forge & sieverville...close to great restaurats and shows...shopping as well as activities for the kids...
staff was excellent...very helpful...made us feel welcome...clean and comfortable rooms...had great towels...would stay here again...hotel is right in the middle of everything you would want to do...
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Nice hotel, good location

Publié le 16 août 2014
Very friendly staff and clean facility. Expedia photos do not represent the place well. It's better looking than in the pictures.
2 sur 5
par un voyageur vérifié de M

Waterfall in room, keycard nightmare

Publié le 1 août 2014
Our keycards failed approximately 10 times during a 4 night stay. The staff blamed us, lecturing that we should not keep the cards next to cellphones and car key fobs. At one point my wife tried to take our two year old from the pool to the room on the 5th floor for her daily nap, but the keycard would not work. She had to go up and down to the front desk FIVE times before they said they would send maintenance. They said they would have someone there in five minutes, but after 15, no one arrived. She asked a cleaning lady for help and 10 minutes later maintenance arrived, all the while my wife is holding a cranky toddler who only wants her nap. The next night , we were awakened by water running through a crack in the ceiling due to a thunderstorm, they gave us another room key, but by the time we woke up our kids and moved the playpen, the storm and leak had stopped. On our pool day, the snack bar was inexplicably closed for most of the afternoon. Seating for the morning breakfast did not remotely meet demand and the line for food stretched out of the room daily. Some folks rudely left their plates for staff to deal with but staff did not clear tables, so we were forced to bus the table in order to have a seat. For the price, I would have expected better balcony furniture , it was just two cheap plastic chairs you could buy for $5 each at a dept store. We complained about our experience to the front desk but only got a bunch of excuses and an insincere apology.
5 sur 5
Recommandé
pour Personnes en voyage d'affaires
par Roberto& Halietys de Kentucky

Publié le 24 juil. 2014 sur Hotels.com
We love stay there and enjoy the trip.
4 sur 5
Recommandé
pour Familles
par un voyageur vérifié de Georgia

Pleasant Visit-- 3 nights, but pleasant!

Publié le 21 juil. 2014
Les + : I liked the overall appearance. We also enjoyed the pool.
Les - : Our room was close to the elevator, and we could hear noises from it every night. Next time we visit, we would prefer a room farther from the elevator
Situation : Good location, our grandson liked how it was close to the Big Daddy's Pizzeria.
Our visit was a pleasant experience, we liked the location, the pool, and the lazy river.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de north carolina

Two day Road Trip with two teenage girls

Publié le 19 juil. 2014
Les + : It was very nice.
Les - : There was a large family reunion that came in on our 2nd day. If they had not been so loud and rowdy, all would have been perfect.
Situation : The trolley for Pigeon Forge has a stop right across the street and we found that to be a great way to get around town.
Our stay at Music Road Inn was very good. The place is quite nice with a great outdoor pool area. The breakfast was an added bonus that we enjoyed one morning. I recommend this hotel to anyone.
5 sur 5
Recommandé
par un voyageur vérifié

Ce voyageur n'a laissé qu'une note Publié le 13 juil. 2014 sur Hotels.com
5 sur 5
Recommandé
pour Personnes en voyage d'affaires
par un voyageur vérifié

Great place to stay in Pigeon Forge area

Publié le 2 juil. 2014 sur Hotels.com
This is the third time I have stayed at Music Road Inn. They have great full king rooms with a jacuzzi in the room which is nice after doing business at the end of the day. GREAT customer service, clean, reasonably priced. Will be there again one day!