Les notes se basent sur un nombre total de 11 avis vérifiés

Ils ont payé. Ils ont séjourné. Nous avons vérifié.
3,7 sur 5
Recommandé par 82 % des clients
4,2 Propreté de la chambre
4,0 Services et personnel
3,6 Confort de la chambre
3,8 Conditions de l'hôtel
Ils ont payé. Ils ont séjourné.
Nous avons vérifié.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde Australia

Fantastic Location, good wifi, accommodating staff

Publié le 10 nov. 2014
Les + : Location
Les - : Nothing. There are A LOT of stairs and no lift, but nothing can be done about this and it is probably the same in most places in Florence.
Situation : Located in a lane way between Piazza della Signoria and Loggia del Mercato Nuovo. Couldn't ask for a better location in Florence.
Nicely renovated, clean and VERY large rooms. Great wifi. The location is perfect, walking distance to all the main attractions in Florence. As it is a guest house and not a hotel and there is no reception, ensure you make arrangements with the owners before your arrival to ensure a smooth check in. I rudely have forgotten the owners name, but he was extremely accommodating and prepared to ensure my every need was met (unfortunately I didn't have any, but he did provide me with a map!). Breakfast is a voucher for one of the cafes in Piazza della Signoria, which is about a 15 meter walk from the front door and entails pastries and coffee with the locals. If you want a hotel, this is not for you, but I highly recommend Olga's house and when I return to Florence, won't even consider staying anywhere else.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Centrally placed.

Publié le 12 oct. 2014
This B and B is right in the heart of Florence and within easy walking distance of most of the must see places. It is clean and comfortable enough, but though it has two chairs, it lacks any comfortable chair for sitting in. Although described as a B and B the breakfast is actually provided through vouchers usable at two nearby restaurants which entitle one to a small cup of coffee and a pastry which have to be eaten standing up. Roberto who looks after the place is not always there but when present he is invariably friendly and helpful. Unfortunately the place is up 80 steps and so is probably unsuitable for the elderly or the arthritic. There is no elevator. I think that I got more or less what I paid for and the central location was a definite plus. I enjoyed my stay and would recommend the hotel to anyone else if asked.
Commentaire laissé par : Direction de l'hôtel
5 nov. 2014 par Director, Direction de l'hôtel
Is a great pleasure read your review, thanks for your time and kind words that you spent. I hope soon you have opportunity to be able to stay a little longer with us. Warm greetings
2 sur 5
par un voyageur vérifiéde australia

good location...characterless

Publié le 27 sept. 2014
Les + : Location
Les - : Almost everything. The room feels like a cell.
Situation : Quite close to Florence train station and easy walking distance to many landmarks.
A "bed and breakfast" without the breakfast. Vouchers provided to have coffee and a croissant elsewhere. Hosts not at the facility, but can be phoned if there is a problem. Expected stairs as no lift, but 80 stairs! On the bright side the accommodation encourages you to leave early and not return till late. It's very sterile and unwelcoming.
Commentaire laissé par : Direction de l'hôtel
6 oct. 2014 par Director, Direction de l'hôtel
After so many years we can easly say that we meet many tourist, everyone different each other from a different country and mentality ...as always we try to offer the best as we can and it made us happy to see that all our guests enjoy his stay, appreciate and understand what we do ...sometime any effort would be innutile and there always been a source of complain. We are thinking that you were taking advantage of our patience and you were searching any single possibility to find a situation for a complain. Best Regards
1 sur 5
par un voyageur vérifié

Publié le 23 sept. 2014
I would not call this place a hotel. It's maybe a shelter or a hostel. The place has no porters or bellhops. You have to carry your bags up to the 4th. floor. Do not expect any help from the owner. The place has no room service no matter how long you stay. The host does not stay in the place, and you can only communicate with him using text messaging. On arrival, the host, Roberto, gave us personally only one small towel. The absence of bath towels was explained as a laundry problem. We were afraid to put on the white bathrobes because they were grayed. There was a chilly night and we found no blankets. Then we struggled with toilets which did not flush and with a room's door we could hardly manage to open. Instead of apologies we were blamed for things we had never done. Check out is at 10:00 AM. We freed our rooms around 8:00 AM. We wanted only to leave our bags somewhere for several hours because our train's departure was later in the afternoon. That is a regular hotel service but not at Olga's house. We were refused. The owner said that it is not his business to guard our bags, even though he promised this the day before. When I asked him if Olga's House is a hotel, he admits the answer is - " NO " . You definitely do not want to depend on a mood of an unfriendly owner of Olga’s House at beautiful Florence.
Commentaire laissé par : Direction de l'hôtel
6 oct. 2014 par Director, Direction de l'hôtel
Dear Sir and Madame, people who are reading, already found the answer for your title. You have choose a Bed & Breakfast and as you wrote NOT a Hotel ...there are a Big difference !!
4 sur 5
Recommandé
par Sharleende Ottawa

Best location!

Publié le 5 août 2014 sur Hotels.com
This was a very well-located B&B. It was close to everything in a safe area with lots of great restaurants and gelato nearby. High-end shopping could be found minutes away. 5 minute walk from Ponte Vecchio and Duomo. 80-step climb to the B&B as it is on the 3rd floor, but that just means extra exercise and more gelato could be eaten guilt-free! Breakfast is not located at the B&B but there is a choice of 2 restaurants and vouchers were given--these are 1 minute walk from the B&B!
Commentaire laissé par : Direction de l'hôtel
22 nov. 2014 par Director, Direction de l'hôtel
Hi and THANK for the comment ...Really Happy that you have a great stay and enjoy your time here with us !! As Always we try with everyone the best as we can for offer the best stay . GRAZIE
3 sur 5
Recommandé
pour Escapade entre amis
par fide london

fantastic location

Publié le 15 juil. 2014 sur Hotels.com
hotel was right in the centre and close to the weekend market in the local plaza. Roberto the host was amazing. very hospitiable, and loved to have a chat.
Commentaire laissé par : Direction de l'hôtel
22 nov. 2014 par Director, Direction de l'hôtel
Hi and Thanks for your comment Happy that you have a nice stay and enjoy your time ...was my pleasure to offer the best support . GRAZIE
5 sur 5
Recommandé
pour Personnes en voyage d'affaires
par un voyageur vérifié

Publié le 11 juin 2014 sur Hotels.com
Stay was excellent. One of the few Italian hotels with a large bed which can accomodate Western guests. Also very clean and comfortable. Tip: Request for a room which is not on the street side since it is quite noisy. This is not a good hotel if you are old, have medical conditions or a lot of luggage since there are quite a lot of stairs to get to hotel.
Commentaire laissé par : Direction de l'hôtel
6 oct. 2014 par Director, Direction de l'hôtel
Thank you very much for your great review, and for appreciate the costant effort tant to ensure our guests a good service.
4 sur 5
Recommandé
pour Couples
par S K L R k

Good location. Very nice room. Warm welcome

Publié le 11 janv. 2014
Les + : Location. Room
Commentaire laissé par : Direction de l'hôtel
31 mai 2014 par Director, Direction de l'hôtel
It's a great pleasure read your review, thanks for your time and kind words that you has spent. I hope soon you have the opportunity to be able to stay a little longer with us. warm greeting .
Commentaire laissé par : Direction de l'hôtel
31 mai 2014 par Director, Direction de l'hôtel
It's a great pleasure read your review, thanks for your time and kind words that you has spent. I hope soon you have the opportunity to be able to stay a little longer with us. warm greeting .
3 sur 5
Recommandé
pour Couples
par LISAde GP, Michigan

Olga's house

Publié le 31 juil. 2013
Les + : location is perfect
Les - : It is a bed and breakfast with only 5 rooms so it is what you get. You should be told that there is no coffee or breakfast on site, though.
Situation : you can walk to everything from this hotel. IT is an easy walk 15 -20 minutes from the train station. Ask for walking directions from traIN
Olga's house is centrally located and very clean. IT is a long way up to your room considering that you have to go about 8 flights of stairs each time you return. Once there it is nice and clean. Roberto, the owner and manager is very friendly but not always on site. You have to call and let him know when you are coming so that he is there. The breakfast is not located in the hotel. YOu get a voucher to have 1 very small cup of coffee and 1 pastry at a choice of 2 restauants nearby.
Commentaire laissé par : Direction de l'hôtel
6 oct. 2014 par Director, Direction de l'hôtel
Is a great pleasure read your review, thanks for your time and kind words that he has spent. I hope soon you have opportunity to be able to stay a little longer with us.
5 sur 5
Recommandé
pour Autre
par Kathleende Illinois

Friendly, warm, and centrally located!

Publié le 11 déc. 2012
Les + : Warm and friendly.
Les - : 80 steps but not really a big deal.
Situation : Because of the central location, your shopping, food and touring needs are met!
Heated tile floors, hot showers AND a heating element for your towel plus a doting owner. I could not have asked for a more comfortable and secure place to stay in Florence. Because it is in the heart of Piazza della Signoria, you are only a few steps from wonderful food, shopping and sights. As a sole owner, Roberto wears many hats so I was very thankful for his time and attention during my stay. I highly recommend his place and look forward to staying there again!
Commentaire laissé par : Direction de l'hôtel
31 mai 2014 par Director, Direction de l'hôtel
Dear Guest, we THANK you for having chosen us for your holiday and we are really glad that you enjoyed your stay. Best regards