Les notes se basent sur un nombre total de 39 avis vérifiés

Ils ont payé. Ils ont séjourné. Nous avons vérifié.
4,3 sur 5
Recommandé par 95 % des clients
4,5 Propreté de la chambre
4,6 Services et personnel
4,2 Confort de la chambre
4,3 Conditions de l'hôtel
Ils ont payé. Ils ont séjourné.
Nous avons vérifié.
5 sur 5
Recommandé
par un voyageur vérifié de Région Parisienne ( France)

Très bon hôtel, idéalement placé dans le centre historique de Florence, avec un excellent restaurant

Publié le 20 nov. 2009
Cet hôtel mérite d'être plus connu .. le personnel est discret et eficace , et le restaurant de l'hôtel, où nous sommes allés "par défaut" à notre arrivée, est à classer au niveau des meilleurs de Florence. Les chambres sont très bien équipées , dans une rue calme . Une mention spéciale pour la salle du petit déjeuner , dans une véranda classique et très bien décorée . Un hôtel idéal pour un court séjour de 2 ou 3 nuits , le temps nécessaire pour bien visiter Florence , y compris le shopping .
5 sur 5
Recommandé
par un voyageur vérifié de Paris

Rien à redire

Publié le 27 août 2008
Disponibilité, discrétion, repos, bien situé, luxe
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Phila. PA

Lovely, elegant hotel in the heart of Florence.

Publié le 26 juil. 2014
Great location, helpful staff with a wonderful breakfast.
Commentaire laissé par : Direction de l'hôtel
1 août 2014 par Luana, Direction de l'hôtel
Dear Guest Many thanks for taking the time to review the Helvetia and Bristol following your recent stay. We are delighted you enjoyed our historic property. The hotel team pride themselves on excellent customer service as standard and I’m glad we ensured your satisfaction during your stay. Once again thank you for the kind review and recommendation and we hope to welcome you back to Florence or one of our sister properties in the future. With best wishes Andrew Jamieson Group Operations Director TDA Capital Ltd on behalf of Royal Demeure Hotel Group
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de atlanta

Nice hotel. Attentive staff.

Publié le 10 juil. 2014
Les - : If they had connecting rooms, it would have been perfect
Situation : Right in the heart of Florence. Easy walk to train station (Santa Maria Novella), and to all the shops/attractions.
Clean hotel with facilities that live up to 5 star rating. Friendly and helpful staff who helped us find restaurants, let us check in early, and very service oriented. Breakfast buffet was nice--something for everyone, including our picky kids. We have a family of 5, and had to be placed in 2 rooms, but close to each other on the same floor
Commentaire laissé par : Direction de l'hôtel
17 juil. 2014 par Luana, Direction de l'hôtel
Dear Anita Many thanks for taking the time to review the Helvetia and Bristol following your recent stay. We are delighted you enjoyed the central location of the property, close to all the main attractions and shopping. The team pride themselves on excellent customer service and I’m glad we were able to assist with an early check in. The hotel breakfast is very varied and we try to keep guests satisfied with a wide selection of local and international breakfast items during their stay. Once again thank you for the kind review and we hope to welcome you back to Florence or one of our sister properties in the future. With best wishes Luana Malloni, Management Team
4 sur 5
Recommandé
par Angela de Seattle

Great Location and service

Publié le 29 avr. 2014 sur Hotels.com
Florence hotels can be tricky but we really enjoyed our stay here. The staff were very helpful and our room was pleasant. The location couldn't be better! We would stay here again.
4 sur 5
Recommandé
pour Personnes en voyage d'affaires
par Helen de New york

I love firenze

Publié le 11 avr. 2014 sur Hotels.com
Love the hotel love Allesandro the concierge and whole staff. Couldn't be in a better location in the center of Florence, the most beautiful place on earth
4 sur 5
Recommandé
pour Personnes en voyage d'affaires
par Dr M de Australia

Quite good...

Publié le 12 déc. 2013 sur Hotels.com
My daughter and I stayed at this hotel recently and found it to be quite a decent hotel. Obviously, it is in the top hotels of the world group. However, the general ambience of the hotel leaves much to be longed for. A more luxurious and lively lobby bar lounge would be nice - it gives that warm feeling to a hotel. The staff were pleasant enough although not exceptional. We are doing a tour of Europe at the moment, so by comparison this hotel is quite nice but it certainly wouldn't be the best that we have visited lately.
5 sur 5
Recommandé
pour Tout le monde
par Mark, Reigate

Sunday morning bells can be a little loud at 8am!

Publié le 18 nov. 2013
Great service very friendly hotel team that cannot do enough for you! Very clean in every way and the suite we were given was spacious and beautifully designed. One of the best hotels I've stayed in whilst vacating in Florence (this is my 14th visit!). Thank you
3 sur 5
Recommandé
pour Tout le monde
par Peter

Tourist hotel

Publié le 18 nov. 2013
Not a hotel I would stay at for business - small desk to work at - room very hot although heating was off - air con not working good location for tourists
5 sur 5
Recommandé
pour Tout le monde
par DAUD de NEWZEALAND

A VERY GOOD CHOICE

Publié le 3 nov. 2013
Les + : THE STAFF WERE VERY HELPFUL AND FRIENDLY AND THE LOCATION WAS SUPERB .
Les - : THE SINGLE ROOMS ARE SMALL NO TEA/COFFEE FACILITY IN THE ROOM
Situation : IN THE CENTER OF FLORENCE....ALL HISTORICAL ATTRACTIONS NEARBY AS WELL AS FASHION STORES AND CAFES / RESTUARANTS.
VERY CONVIENIENT AS IN CENTER OF BEAUTIFULL FLORENCE. ELEGANT HOTEL ....ROOMS WELL KEPT CLEAN AND TIDY .