Les notes se basent sur un nombre total de 45 avis vérifiés

Ils ont payé. Ils ont séjourné. Nous avons vérifié.
4,3 sur 5
Recommandé par 98 % des clients
4,4 Propreté de la chambre
4,4 Services et personnel
4,3 Confort de la chambre
4,2 Conditions de l'hôtel
Ils ont payé. Ils ont séjourné.
Nous avons vérifié.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de California

Great Hotel

Publié le 15 mai 2015
Les + : Nice Hotel and great Location.
Situation : Walking distant from restaurants and grocery store.
We enjoyed our stay, employees where very friendly and helpful.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Esterillos Oeste CR

Nice hotel, staff and restaurant needs some work

Publié le 7 mai 2015
Les + : Comfy bed, beautiful gardens, quiet
Les - : Front desk staff, concierge, restaurant (menu, food, pricing)
We stayed at Magic Mountain for 2 days of our trip to the Lake Arenal area. Great location - near La Fortuna for dining and shops and close to the hot springs resorts, short drive to park entrance and the lake. Safe, clean, quiet area. Hotel check-in was a huge disappointment. I book a room for 2 adults and 1 child on Expedia - pre-paid. Upon check-in, I was told I had paid for only 2 guests and that I would need to pay for the 3rd upon check-out, and she could only tell me it would "be around $20-$30". I showed her my Expedia email confirmation later on showing I had paid and she tried to argue with me that Expedia didn't charge enough - not my problem. The other issue was with the concierge guy. He constantly tried to sell us tours. Not only were they over-priced, but they didn't even offer a lot of what is available - only the tours they get kick-backs for. Book them online yourself or go to one of the MANY independent tour kiosks available. The room itself was comfortable. Great beds, comfortable pillows, cold AC. We had to ask for enough towels for 3 people and we had to kill a roach. Otherwise, no complaints about the room. Breakfast was included and was so-so. We didn't dine at the restaurant because of the very limited and expensive menu options. I'd recommend staying here, but make sure you have your confirmation and DON'T book tours here.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Milwaukee, WI

Publié le 20 avr. 2015
Only stayed here briefly, overnight to sleep, but the staff was very friendly and helpful and the room was comfortable. The pool and patio looked inviting but we were off for other adventures early in the morning. The buffet breakfast was good. Location in La Fortuna was also good.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Schweiz

Tolles Hotel mit Blick auf den Vulkan Arenal

Publié le 12 avr. 2015
Sauberes Zimmer mit schönem Ausblick, reichhaltiges Frühstücksbuffet, gratis Parkplätze, freundliches Personal. Wifi hat im Zimmer nicht funktioniert. Würden das Hotel sofort wieder buchen. Top Preis-Leistungs-Verhältnis.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de New Orleans, La.

Great Hotel Nest to the Arenal Volcano

Publié le 8 avr. 2015
Les + : Everything....
Les - : Nothing noted
Situation : Very centrally located. Reason we picked it.
All aspects of this Hotel were above average. Probably the closest hotel to the Arenal Volcano. Staff were all great with no issues. We had the complimentary Breakfast Buffet which was excellent and as about as close as you can get to an U.S. style food with Costa Rican flair. Swim up bar was very nice. We were very pleased with everything.
4 sur 5
Recommandé
pour Familles
par Patricia de Minnesota

A good value for the price...

Publié le 23 mars 2015 sur Hotels
Hotel was clean and comfortable and a good value for the price. The rooms could have used a bit of updating. The complimentary breakfast was substantial. For this location, it was definitely one of the better properties available.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Wisconsin

FABULOUS place to stay!

Publié le 22 mars 2015
Les + : Clean and quiet rooms, helpful personnel, nice view of Arenal Volcano even though cloudy that day.
Les - : Hotter Jacuzzi's in the evening.
Situation : Fabulous Italian restaurant Vagabond next door (great pizza), some good gift shops and was very easy to locate when arriving in La Fortuna.
We did a last minute trip to this area and found this FABULOUS place to stay. The hotel's pool also has a kids area along with the wet bar...it has 2 wonderful Jacuzzis that we really enjoyed. I had a massage that evening by Ibellene (sorry if spelt wrong) and she was marvelous. Wish I lived there to receive more of her wonderful touch. Best of all was the front desk personnel, Kendall and Dianna, Jose' and the maintenance man, didn't catch his name though. He helped me search for my earring that I had left in the Spa the night before - he opened the Spa so I could look around and when not there he took me to the laundry area where we were able to locate my earring in my robe...Yahoo!!! Thank you again for such a wonderful stay!
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Publié le 22 févr. 2015
Very clean. Friendly staff. Let us check in early.
4 sur 5
Recommandé
pour Familles
par Bermudez de San José , Costa Rica

Excelente

Publié le 24 janv. 2015 sur Hotels
El hotel cuenta con un excelente mantenimiento, su paisaje al frente del volcan lo hace muy atractivo. Las piscinas muy limpias y el personal muy atento. Me llevo un gran día de hospedaje
4 sur 5
Recommandé
pour Couples
par David de TORONTO

Hard pillows/cheap tissue

Publié le 1 déc. 2014 sur Hotels
Everything was just fine. Two things to note* The pillows were flat and extremely hard. And they use one ply toilet paper. Sort of makes you feel you're in a service station washroom not a 4 star hotel.